My iphone contacts wont sync to outlook. i used the cloud once, now i cant get them to show up on outlook.

i used to have all contacts on my iphone and outlook. one time i backed up to cloud as another form of saving data just in case my desktop crapped out. now i go turn off back up to cloud and my iphone has all the contacts but outlook has 0. i have it syncing to outlook from itunes, but nada.
please help.

Hey Janice Lucoff,
Thanks for the question. It sounds like you are experiencing issues backing up your iPhone 4s in iTunes, which is causing issues finishing the sync of your device. The following resource should help resolve your issue, as it refers to the exact error message you described:
iOS: If you can't back up or restore from a backup in iTunes
http://support.apple.com/kb/TS2529
Thanks,
Matt M.

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