My iPhone crashed .. And went all black and won't turn on . (My home button is not working)

Please help

Nothing we can do, especially if your home button is not working.  You'll need to bring your phone into Apple for evaluation

Similar Messages

  • I have bought a IPhone 4 from Malaysia, my home button is not working. I want to replace the phone under warranty but all service centres mention that its country specific and I need to get it replaced only at malaysia. Can anyone guide me what to do????

    I have bought a IPhone 4 from Malaysia, my home button is not working. I want to replace the phone under warranty but all service centres mention that its country specific and I need to get it replaced only at malaysia. Can anyone guide me what to do????

    The iPhone warranty is not international and as you purchased in
    Malaysia the warranty is only valid in Malaysia
    You could try taking to an iPhone Authorised service provider
    in India but there have been many similar posts to yours
    and I am not aware  of them assisting  with an iPhone from
    outside India

  • My ipod has just black screen and the home button is not working. what will i do? help please!

    my ipod has just black screen and the home button is not working. what will i do? help please!

    Try:
    - iOS: Not responding or does not turn on
    When it says place the iPodin recovery mode use this prgram.
    RecBoot: Easy Way to Put iPhone into Recovery Mode
    - If not successful and you can't fully turn the iOS device fully off, let the battery fully drain. After charging for an least an hour try the above again.
    - Try on another computer
    - If still not successful that usually indicates a hardware problem and an appointment at the Genius Bar of an Apple store is in order.
    Apple Retail Store - Genius Bar       

  • My iPod Touch 4th Generation is crashing a lot. And the home button is not working.

    Recently my iPod would crash when I go on Youtube or any other app or it would be super slow. My current IOS is 6.1.3. The iPod starts working again when I turn it off and on but only for a couple of minutes. Also the home button does not work when I press it.

    To reset the iPod without the hardware buttons,
    - Reset network settings: Settings>General>Reset>Reset Network Settings. All your preferences and settings are reset. Information (such as contacts and calendars) and media (such as songs and videos) aren’t affected. You will have to rejoin wifi networks and repair BT devices
    Next
    - Restore from backup. See:                                 
    iOS: How to back up                                                                
    - Restore to factory settings/new iOS device.             

  • How to reset iphone 5s to factory settings if iphone is disabled and if Home button is not working

    how to reset iphone 5s to factory settings if iphone is disabled and if Home button is not working?

    Visit an Authorized Apple Service Provider or Apple Store to get it serviced:
    iPhone - Contact Support - Apple Support

  • HT4623 My iPhone 4 shut off and will not turn on.  My home button does not work.  Any suggestions?

    My iPhone 4 worked fine last night.  When I woke up this morning, it had shut off and will not turn back on.  I looked up the HOME+SLEEP key solutions, but my home button does not work.  Any suggestions?

    Try a reset: Hold down the home button along with the sleep/wake button until you see the apple, then let go.

  • I just bought a brand new iphone 5c and the home button is not working , why is that ?

    I just had a brand new iPhone 5c and the home button is not working , why is that ?

    then contact apple for warranty support or return the phone

  • HT201263 my iphone 4 switched off on 70% battery and now wont switch on? also my home button does not work?please help

    My iphone 4 suddenly switched off on 70% battery and now it wont switch back on? my home button does not work either so i can not do the normal reset please help!!

    Sophierose21 wrote:
    my home button does not work
    Then it looks like a Visit to an Apple Store or AASP (Authorized Apple Service Provider) is required... Be sure to make an appointment first...

  • White screen appear and my home button does not work

    My ipod home button is not working
    I went online reading for what happens when white screen appears
    I tried it and i realize it might not work because my home button stop working
    should i go to an ishop or will i be able to fix it?
    I hook up my ipod to the computer and its not reading it anymore...
    (4th generation)

    Try:
    - iOS: Not responding or does not turn on
    - Neglect the Restt. When it says place the iPod in recovery mode use one of these programs
    For PC
    RecBoot: Easy Way to Put iPhone into Recovery Mode
    If necessary:
    Download QTMLClient.dll & iTunesMobileDevice.dll for RecBoot
    For MAC or PC       
    The Firmware Umbrella - TinyUmbrella
    - If not successful and you can't fully turn the iOS device fully off, let the battery fully drain. After charging for an least an hour try the above again.
    - Try on another computer          
    - If still not successful that usually indicates a hardware problem and an appointment at the Genius Bar of an Apple store is in order.
    Apple Retail Store - Genius Bar       

  • My daughter down loaded the new 6.0 software and now her home button does not work.  Tried reloading software and reset to original factory settings.

    My daughter down loaded the new 6.0 software and now her home button does not work.  Tried reseting to original settings and reset the operating software.  Any ideas?

    Try:
    fix for Home button
    Fix a broken, unresponsive or sticky iPhone Home Button
    - If you have iOS 5 and later you can turn on Assistive Touch it add the Home and other buttons to the iPods screen. Settings>General>Accessibility>Assistive Touch
    - If not under warranty Apple will exchange your iPod for a refurbished one for:
    Apple - Support - iPod - Repair pricing
    - There are third-party places like the following that will repair the Home button. Google for more.
    iPhone Repair, Service & Parts: iPod Touch, iPad, MacBook Pro Screens

  • My ipod touch 5th generation is not turning on and i cant restart it because the home button does not work and it will not connect to anything

    my ipod touch 5th generation is not turning on and i cant restart it because the home button does not work and it will not connect to anything

    Get it fixed then, make an appointment with the Apple genius bar.

  • My home button is not working sometimes and at the store they dont want to take it for repair because the problem did not show up at that time

    My home button is not working sometimes and at the store they dont want to take it for repair because the problem did not show up at that time

    When normally powering the phone, there would not be a loading bar, you would just see the Apple logo. You can try a reset of the phone, hold the sleep/wake and home buttons together until you see the Apple logo and then release. The phone will reboot.
    You can take the phone to Apple, by making an appointment at the Genius Bar to have the hardware checked. Apple handles warranty and post-warranty issues, not Verizon. Have Apple look at the hardware to see if there are any problems.

  • Power button and home button is not working in my ipad.

    hello sir my ipad is continue power on 24 hours.
    ipad button power button and home button is not working;.

    yeah I'm having the same problem with and iPod touch 4th gen

  • I have updated itunes and the newest software. My home button does not work.  Please help

    I have updated itunes and the newest software. My home button does not work.  Please help

    It could be that your button has justy gone out.  You may try getting compressed air to blow out any dust in there.  If that doesn't work, you may have to get your button and ribbon replaced.

  • TS3274 ipad 2 will not charge and home button does not work. batter at 39% so cannot upgrade over wi-fi. What can I do?

    my wife's iPad home button has stopped working, in addition it will not charge either through usb or the wall.
    She uses it to read novels mainly and has not mishandled it.
    Any help is appreciated.
    Thanks
    OM_CN

    I realize that you said that the home button is not working, but try this anyway.
    Reset the iPad by holding down on the sleep and home buttons at the same time for about 10-15 seconds until the Apple Logo appears - ignore the red slider - let go of the buttons. See if the battery will show that it is charging after the iPad starts up.

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