My iphone does not work was downloading an update and now I get only the itunes and usb icon and follow all the steps and I get itunes still does not work
please help me ...!!!
The Sad face icon is usually a very good indication of a hardware malfunction or failure usually with the iPod's Hard Drive, which would also explain the loud clicking noise you are hearing.
I assume you have seen this article yet?
iPod display's a sad iPod icon
If you are up for the challenge, you can also try all of the troubleshooting mentioned described by another forum member Mitch 751.
https://discussions.apple.com/thread/1193481?start=0&tstart=0
B-rock
Similar Messages
-
Just trying to restore my phone, and i have followed all the steps yet none of them have worked. any other ways to do this?
Placing your device into recovery (DFU) mode:
Follow these steps to place your iOS device into recovery mode. If your iOS device is already in recovery mode, you can proceed immediately to step 6.
1. Disconnect the USB cable from the iPhone, iPad, or iPod touch, but leave the
other end of the cable connected to your computer's USB port.
2. Turn off the device: Press and hold the Sleep/Wake button for a few seconds
until the red slider appears, then slide the slider. Wait for the device to turn off.
* If you cannot turn off the device using the slider, press and hold the
Sleep/Wake and Home buttons at the same time. When the device turns off,
release the Sleep/Wake and Home buttons.
3. While pressing and holding the Home button, reconnect the USB cable to the
device. The device should turn on. Note: If you see the battery charge warning,
let the device charge for at least ten minutes to ensure that the battery has some
charge, and then start with step 2 again.
4. Continue holding the Home button until you see the "Connect to iTunes" screen.
When this screen appears you can release the Home button:
5. If necessary, open iTunes. You should see the following "recovery mode" alert:
6. Use iTunes to restore the device.
If you don't see the "Connect to iTunes" screen, try these steps again. If you see the "Connect to iTunes" screen but the device does not appear in iTunes, see this article and its related links.
Additional Information:
If you have a problem getting into recovery mode then try: RecBoot: Easy Way to Put iPhone into Recovery Mode.
Note: When using recovery mode, you can only restore the device. All user content on the device will be erased, but if you had previously synced with iTunes on this computer, you can restore from a previous backup. See this article for more information.
If the above doesn't work, then take it in to an Apple retailer for help. -
Recently bought an album from itunes, all tracks downloaded but some require my laptop to be authorized, which it is.
I have followed all the recommended steps by Apple Support and none have worked.
Any help or suggestions very welcome.
Thank you!Delete and redownload them if doing so is free in your country.
(97227) -
HT4527 I followed all these steps and iTunes is not showing my library help!
I followed all the steps to transfer my iTunes library from my old computer to my laptop. I then installed iTunes to new laptop and copied iTunes folder to "my music " on new laptop. I then opened the new iTunes but the library is not there. Please help!
Perhaps you need to revist your transfer process...
These are two possible approaches that will normally work to move an existing library to a new computer.
Method 1
Backup the library with this User Tip.
Deauthorize the old computer if you no longer want to access protected content on it.
Restore the backup to your new computer using the same tool used to back it up.
Keep your backup up-to-date in future.
Method 2
Connect the two computers to the same network. Share your <User's Music> folder from the old computer and copy the entire iTunes library folder into the <User's Music> folder on the new one. Again, deauthorize the old computer if no longer required.
Both methods should give the new computer a working clone of the library that was on the old one. As far as iTunes is concerned this is still the "home" library for your devices so you shouldn't have any issues with iTunes wanting to erase and reload.
I'd recommend method 1 since it establishes an ongoing backup for your library.
Note if you have failed to move contacts and calendar items across you should create one dummy entry of each in your new profile and iTunes should merge the existing data from the device.
If your media folder has been split out from the main iTunes folder you may need to do some preparatory work to make it easier to move. See make a split library portable.
Should you be in the unfortunate position where you are no longer able to access your original library or a backup then then see Recover your iTunes library from your iPod or iOS device for advice on how to set up your devices with a new library with the maximum preservation of data.
tt2 -
I dont know why this doesnt work now. I updated to 11.1.3 on my windows laptop. I followed all the steps on other posts but it still doesnt work... HELP!
Welcome to the Verizon family irishlass82! I know how important it is to stay in touch and we'll make sure that you don't regret your decision! Before trading in your device, did you turn off iMessage? In effort to correct this issue, text the word STOP to 48369.
AshleyS_VZW
Follow us on Twitter @VZWSupport -
please can anybody help??!!
Hello EmilyLauren92,
It sounds like your phone is not seen in iTunes on your computer but is recognized in My Computer. You have done an excellent job troubleshooting so far, and next I recommend these steps from the article named:
iPod: Appears in Windows but not in iTunes
http://support.apple.com/kb/ts1363
4. Empty your Temp directory and restart
7. Remove and reinstall iTunes
9. Update, Reconfigure, Disable, or Remove Security Software
10. Deleting damaged or incorrect registry keys
The title mentions the iPod, but the steps will be relevant for the iPhone as well.
Thank you for using Apple Support Communities.
All the best,
Sterling -
Iphoto will not open I am asked to check with developer that iphoto works with this version of OS x. I have Mountain Lion OS X I have followed all the steps recomended by T Devlin in a previous discussionand reinstalle ILife but to no avail
To reinstall iPhoto you'll have to delete the current application and all files with "iPhoto" in the file name with either a .PKG or .BOM extension that reside in the:
HD/Library/Receipts folder (10.5 and earlier)
or from the /var/db/receipts/ folder (10.6) .
or from the /private/var/db/receipts folder (10.7 or later)
Then install iPhoto from the source it came from originally. -
I downloaded a ringtone from itunes (an apple company) to my iphone4 (an Apple product). Followed all the instructions from "Help" boards, sent to itunes on my pc converted to m4r synced back to iphone and still got squat. I thought iphones and apple were supposed to be so user friendly? Any other phone you download a ringtone click on it "use as ringtone" and your done.
Frank, thanks for your note. I wrote "COMPLETED" because I had gone to a lot of effort to get the content of the book precisely as I wanted it. I would fully expect to see my level of effort and care matched by functional competence in Aperture 3 to render the book the way I created it. Too much to ask?
And yes, I upgraded the Aperture 2 Library first. [Not ALL my tens of 000s of pix, because I use Lightroom selectively for photo editing. But Yes to the Aperture 2 Library.] That step took a number of minutes, but seemed to work fine (no error messages of any kind).
Then I opened the existing book project in Aperture 3, which followed some "magic-box" process that took a minute or so. As I said, when that step was done, by all appearances the book was ready to submit for printing - until I examined the photos a little more closely. You did see the blurry example I included, didn't you? That is what each and every photo looks like.
Text-box content appears to have been rendered pertectly, for the record (including captions).
So, ... is this result something you have heard of before? Do you know of a one-step solution? Or am I looking at an extended picture-by-picture fix? -
I input my events on the Calendar on my Mac after I upgraded to Mavericks. Created the iCloud account, followed all the troubleshooting instructions (turning off and on, checking accounts, etc.), but the calendar does not sync/push events to my iPhone 5. The only events that show up are birthdays from Facebook (go figure!). At my wit's end trying to figure out what's wrong because I really need to view my calendar on the phone for work.! Help?
If you calendar is now syncing new events to iCloud, let's rebuild your iCloud calendar. Do the following:
Select each of your calendars on the left sidebar on your Mac and back them up as you did before, by going to File>Export>Export and saving the .ics files to your desktop.
Delete each of your calendars on your Mac by control-clicking on them and selecting Delete. Go to icloud.com and confirm that your calendars are no longer there.
Add a calendar back to your Mac by opening the calendar application and going to File>New Calendar>iCloud and giving it the name of one of your calendars. Repeat for each of the calendars you deleted. When you are done, you should have empty calendars for each of the calendars you delete earlier. Go to icloud.com to confirm these empty calendars appear there too.
In the calendar application on your Mac go to File>Import>Import and navigate to one of the .ics files you saved earlier. When asked where to import it, click the drop-down list and select the empty iCloud version of the calendar you are importing, then Import. Wait until the spinning progress wheel stops at the top of the left sidebar. Repeat this for each of your other calendars.
Check the calendars on your Mac and on icloud.com to confirm that all your calendar events appear now. They should also now appear on your phone. Then add another test event to the calendar on your Mac and confirm that it appears on icloud.com and your iPhone now. If so, everything is now working properly. -
I have an iphone 4 unlooked by AT&T with a TMobile sim card. Does anyone know if downloading this update will screw-up my phone?
In regards to the iPhone being officially unlocked by ATT thru Apple?
No.
A problem arises when installing an iOS update on an iPhone that was hacked to be unlocked. -
Hi. My husband and I have always shared the same iTunes account. Since installing iCloud, all our contacts and calenders have merged on our iPhone 4, which we do not want. How do I rectify this? Does my husband need to set up his own apple ID? If so, where do I need to change his email address info, so that his calender and contacts remain his? Thank you
You can continue to use the current AppleID for iTunes, but your husband can create a new AppleID to use to create a new iCloud account that will be his own and not overlap with yours. If you do not have another email address to use for an AppleID, just get a free Gmail account and use that.
You can have as many AppleIDs as you want (or at least, as many as you have email addresses for). You can use a separate AppleID for the store, another for iCloud, and even another for iMessage if you wish.
You will want to keep the current one as the shared one for the store as all your previous purchases are permanently tied to it, and thus you need that AppleID to update or redownload your current purchased content. -
iphone 4 update complete asking me to follow few more steps and connect to wifi. Now my wifi is not working how to resolve this problem
what happens when yu try to connect to wifi?
-
I purchased an iphone second hand and it was clearly stolen and now I could possibly be out of $300. I've called the owner to see what we could figure out and she has not answered. Is there anything I can do? Or am I out of $300? Please help!
If the repair shop was not apple certified repair shop then Apple will not replace/ or touch that device with a ten foot pole sadly. I'd follow Rudegar's advise and try anthoer repair shop as sadly it sounds like you got jipped by the original owner. Always verify your infomation through the company before you hand over the money!
-
I have an iPod Nano generation six, and since I had to get a new hard drive on my Macbook pro, the nano no longer registers in iTunes. My other devices show up fine. I have followed all the trouble shooting advice,and nothing works.
This is the ipod touch forum
-
Hi, my iPhone 5s was disabled because i forgot my passcode. I was relying to 3 finger prints that I was saving before. I didn't know that passcode is required when the phone restarted. So I follow every single steps to recover my iPhone using i tunes.
Suddenly an iTunes pop up a message "that I must respond to iTunes on my phone, so that the computer could have access to the phone".
HOW COULD I RESPOND ON MY PHONE WHEN I WAS DISABLED ALREADY?
IS THERE ANY BUTTON TO BE PRESS AS CODE COMBINATION THAT STANDS AS MY RESPOND TO ITUNES?
<Edited by Host>Disabled
Place the iOS device in Recovery Mode and then connect to your computer and restore via iTunes. The iPod will be erased.
iOS: Forgot passcode or device disabled
If recovery mode does not work try DFU mode.
How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
For how to restore:
iTunes: Restoring iOS software
To restore from backup see:
iOS: Back up and restore your iOS device with iCloud or iTunes
If you restore from iCloud backup the apps will be automatically downloaded. If you restore from iTunes backup the apps and music have to be in the iTunes library since synced media like apps and music are not included in the backup of the iOS device that iTunes makes.
You can redownload most iTunes purchases by:
Downloading past purchases from the App Store, iBookstore, and iTunes Store
If problem what happens or does not happen and when in the instructions? When you successfully get the iPod in recovery mode and connect to computer iTunes should say it found an iPod in recovery mode.
If you previously synced to the computer then you may be able to recover use of the iPod without erasing the iPod by following the instructions here:
Disabled Recovery-must use syncing computer.
For the future, this is the iPod touch forum
Maybe you are looking for
-
Sorry does not make up for this purchase!
Since corporate wouldn't give me an email to send this to, I'm posting this here. Original-Recipient:{removed per forum guidelines} Final-Recipient: {removed per forum guidelines} Action: delayed Status: 4.4.7 Will-Retry-Until: Sat, 10 Jan 2015 21:
-
Error in SOAP receiver channel: java.io.IOException: invalid http response:
Hi experts, I have a IDOC to SOAP scenario where SOAP receiver channel is sending data to web service. In the receiver channel I am getting error as below. Kindly help me to resolve this issue. Thanks. "Message processing failed. Cause: com.sap.engin
-
Hi Experts/friends, I am a novice in weblogic portal. I have couple of questions. I am trying to work on weblogic portal 10.3 pageflow protlets. (1) Question Do I need to create pageflow (may be a JSP page having some login application , or a struts
-
ECC local PO mapping detailsu2019
Hi All, I am trying to change the PO data through the BBP_DOC_CHNAGE_BADI( through BBP_PO_CHANGE) Where my requirement is couple of the shopping cart custom header details ( Like telephone no , fax no , email id of preferred vendor ) need to map it t
-
Hey i was just looking at this screen shot http://gaim.sourceforge.net/images/scre - ysiwyg.png and it looks to me like the normal bluecurve theme from redhat, or so ive been told, my question is how can i get this theme for my arch system, i did not