My iPhone experience and some tips
After waiting for 4 hours at an AT&T store in Manhattan we were told we needed to order them and hopefully get them sometime next week for an extra $15. As I stood sulking that I wasted time in a long for a cell phone we were told that the Apple Store on 5th Ave. had a ton of phones in stock and it took only 10 minutes to get. Which as true.
My wife already has a PC and I have a mac. I canceled my Sprint service just so I could use the iPhone, but my wife already had cingular and we wanted to switch to the family plan, but the only way you could do this was to wait for about an hour and talk to a customer service rep.
Overall - the iPhone rocks. Totally worth the wait, however I had some syncing problems. If you have a mac, and have had some issues with Entourage this tip might help.
iTunes only syncs with Address Book, and iCal and I use Entourage exclusively. So I did some research and I went to http://www.macupdate.com/info.php/id/13226 and http://www.macupdate.com/info.php/id/15013 and bought Sync_Entourage Address Book 2 and Sync Entourage iCal 2 and it syncs perfectly now. You can download the 14 day demo for free.
I am waiting for the updates to the iPhone software like ringtones, some sort of file manager, a better text editor, flash support, and the ability to download widgets, mms capability, and a capability to mass text my contacts, etc... but I'm sure it will all be out soon.
I will say the absolute best thing about the iPhone is the internet. Browsing the internet is incredibly intuitive, however I must admit that I wished that Apple would have worked with Sprint or Verizon. I was used to faster speeds before.
All in all a pretty **** good launch.
Mac Book Pro 15" Mac OS X (10.4.10)
Hey Tfromon,
Thanks for the question. It sounds like you have an app that seems to be stuck on “Waiting," and the following is a past discussion that dealt with a similar issue and may help you as well:
App updates won't download on my...: Apple Support Communities
https://discussions.apple.com/thread/4111336
Try tapping the App, so that it changes to Paused instead of Waiting, then tap it again to resume the install.
Make sure you don't have any paused downloads in other apps either, like the App Store or iTunes Store.
If that doesn't do it, try resetting or restoring the iPhone.
via whatheck
Welcome to Apple Support Communities!
All the best,
Delgadoh
Similar Messages
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I've downloaded some free apps on my iphone 4 and some of them have ads. I was just wondering, are those ads free as well, or are they using my internet when they pop up like that? i have to mention, i never click them.
Yes, they will use a very small amount of your internet bandwidth to display.
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I accidentally restored my iPhone 5c and some apps are in "waiting" mode. How do I get them back?
I accidentally restored my iPhone 5c and some apps are in "waiting" mode. How do I get them back?
Hey Tfromon,
Thanks for the question. It sounds like you have an app that seems to be stuck on “Waiting," and the following is a past discussion that dealt with a similar issue and may help you as well:
App updates won't download on my...: Apple Support Communities
https://discussions.apple.com/thread/4111336
Try tapping the App, so that it changes to Paused instead of Waiting, then tap it again to resume the install.
Make sure you don't have any paused downloads in other apps either, like the App Store or iTunes Store.
If that doesn't do it, try resetting or restoring the iPhone.
via whatheck
Welcome to Apple Support Communities!
All the best,
Delgadoh -
I have iPhone 4S and some of the apps I've bought don't work after
the last update iOS 6.0.1
Can you tell me the reason?most likely the app developer havent made it compatible
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i shattered the screen of my iphone 4 and i switched my line back over to the iphone 3 and some of my text messages are still being sent to my old phone. What do i do?
Are the messages being sent text messages or iMessages?
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Smart playlists don't sync onto iPhone 6, and some other serious problems
Am syncing my music library via cable from a Mac Book iTUnes library onto the iPhone. The songs are on the phone, but
- many songs are duplicated and greyed out
- some songs don't sync at all and have a "download from the cloud" symbol next to them
- some songs are greyed out AND have a "download from the cloud" symbol next to them
- none of my roughly 30 smart playlists and one regular playlist are synced, There are only two standard entries "Genius Playlis" and "New Playlist".
- have tried manually syncing playlists by deselecting "sync all" and just checking one to be synced, but it won't sync either
- there is a mismatch in song count. ITunes on the Mac has 1415 songs, iTunes n the iPHone has 1024 songs
What's going on?????Tried all the solutions but later found that the problem was related to iTunes being unable to find the link to the original file.
In iTunes, click on the Music icon at top left of screen, which should bring up the list of your music, artist, album etc.if you see an exclamation mark next to each file, it may be that the link to the location of your music file is lost. You need to right click on the track name and click GET INFO, then search through your computer to find the location of the missing file. I did this for a few tracks and then iTunes helpfully (?) asked if i would like it to do the rest of my music for me.
Then went back t iTunes and SYNCED as normal. I am not a techo type but hope this is helpful for others. Happy New Year -
***???
There are usually two things that contribute to songs not appearing under Artist on the iPod, both due to information either in or missing from the Get Info>Info tab against the song in iTunes. 1) the song is marked as part of a compilation or 2) the song has no album name associated with it.
If the tracks are ticked in the Get Info>Info tab as part of a compilation, they will not appear under Artist on the iPod. Highlight a song in iTunes that you know is not appearing correctly on your iPod. Right click on it and choose Get Info and click the Info tab (alternatively choose Get Info from the File menu), if "Part of a Compilation" is marked untick it and afterwards update your iPod, you should find it now appears as normal. Setting "Compilations" on your iPod main menu prevents you getting lots of single artist entries when you load an album by various artists.
Also if tracks are missing an Album name in the Info tab, this information needs to be filled in. The no album one is a bit quirky as the songs will appear under certain circumstances (for instance I read somewhere that if you have at least two tracks with different album names the rest will appear), however the simplest remedy is just add None or Miscellaneous to all the blanks in place of a title. See this link for more detail: I don't see some of my songs when browsing by artist on my iPod -
Running iOS 7.1.1 on iphone 5s and some contacts disappeared
Last night I noticed that many of my contacts have disappeared from my iphone 5s. I have tried turning icloud off and back on, and synced it with itunes, but nothing is working. Any help is appreciated!!!!
What is very likely to have happened is that before you updated your software to iOS 7.1.1 you did not sync your iPhone to iTunes, and neither did you back up your iPhone to iTunes and to iCloud.
As a result, your phone has "backdated" itself to the last time you did back it up. Before updating the software, always:
1) sync your iPhone to iTunes
2) Transfer purchases from iPhone to your Tunes library
3) Back up your iPhone to your computer
4) Back up your iPhone to iCloud.
Then you won't lose anyting. -
My Experience, and some perspective on the price cut.
Am I ****** off that the device I paid $599 for TWO months ago is now available for $399? You bet I am! But, that's life.
I called (800) MY APPLE tonight, waited an hour on hold, was hung up on, called back, and finally talked to Charlie. He was very sympathetic, and suggested that I send in feedback using the website, and/or via email. He also took down my info, and logged an "internal complaint." He said they are obviously aware of the situation, and are looking at a way to make things right, and let the early adopters know that they are appreciated.
If you are going to call Apple, please, please please be nice to the CSRs. They didn't make the decisions, and it looks like they can't go handing out $200 credits to anyone who asks for them.
Do contact Apple, and keep active in these and other forums. Apple had made decisions like this in the past, and they have usually done what is right for the customers, even when it has taken them a while to do the right thing.
In my opinion, I'd take an Apple Store or iTunes Store credit anywhere from $100 to $200 dollars. Heck, and iTMS credit would lessen the stink of having to pay $.99 extra for the privilege of using a song for which I already paid $.99 as a ringtone.I actually deleted the account and re-added it as an IMAP account and it seems to be working. No idea why. My other account is still a POP account, but it never had any issues. Oh well. I'm getting them again on my desktop. Thanks for the response though!
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I just purchased a new iphone 4S and I'm trying to loan some music from itunes. I keep getting a message that says not enough space on my phone. I checked my phone and I have 5.1G available. I deselected all the songs on my itunes to try and get it to sync and I keep getting the same message. Any tips?
Hey csumner1,
Thanks for the question. I understand you are receiving a "Not enough free space" alert when attempting to sync your new iPhone 4s. The following article may help to resolve your issue:
iOS: "Not enough free space" alert when trying to sync
http://support.apple.com/kb/TS1503
Resolution
Try disconnecting and reconnecting your device, then syncing again to solve this issue.
Orphaned files may remain on your iOS device if it is physically disconnected while syncing music, podcasts, videos, or photos. This can prevent iTunes from syncing the iOS device on subsequent sync sessions. When this happens, the Capacity indicator in iTunes may report a large amount of "Other" disk usage for the iOS device. To resolve this issue:
1. Turn off the music or photo sync option in iTunes for the device.
2. Click Apply to sync the changes to the device.
3. Turn the music and photo sync options for the device on again.
4. Click Apply again to try to sync the device to iTunes.
- If the 'Not enough free space' alert appears, continue to step 5.
5. Turn off the automatic syncing functions for the iOS device. To do this:
- Select the iOS device from the iTunes window and click the Summary tab.
- Deselect "Automatically sync when this device is connected" and select the "Sync only checked songs and videos" checkbox.
- Click Apply to sync the changes to the device.
- Reduce the amount of data that is being synced to the device and resync the device. For example, if syncing your Music library exceeds the memory capacity of the device, choose "Selected playlists" to transfer rather than "All songs and playlists" under the Music tab in iTunes.
If the 'Not enough free space' alert appears, continue to step 6.
6. Restore using iTunes.
Thanks,
Matt M. -
I have iPhone 4s, and using latest iOS. When I try to open any link from Twitter or Facebook, it goes to open some wrong webpage. My iphone seems to be infected or suffering from some spyware or malware. How can I remove this wrong link opening ? Please help me to resolve...
I think the McAfee suite will do the trick when I pay them a one-time fee of $69 or $179 for a year for unlimited support.
Your call of course but IMO a waste of money. Please read this first:
There are many forms of ‘Malware’ that can affect a computer system, of which ‘a virus’ is but one type, ‘trojans’ another. Using the strict definition of a computer virus, no viruses that can attack OS X have so far been detected 'in the wild', i.e. in anything other than laboratory conditions. The same is not true of other forms of malware, such as Trojans. Whilst it is a fairly safe bet that your Mac has NOT been infected by a virus, it may have another security-related problem, but more likely a technical problem unrelated to any malware threat.
You may find this User Tip on Viruses, Trojan Detection and Removal, as well as general Internet Security and Privacy, useful:
https://discussions.apple.com/docs/DOC-2435
The User Tip (which you are welcome to print out and retain for future reference) seeks to offer guidance on the main security threats and how to avoid them.
More useful information can also be found here:
http://www.reedcorner.net/mmg/ -
IPhone 4 and AT&T shopping experience
My iPhone 4 and AT&T shopping experience
Some of you will most likely think I am crazy but I was up on Monday night thinking about purchasing my new iPhone 4. Sometimes I get excited over the little things in life but I really enjoy my iPhone. I was scrolling all the news sites, reading all the articles about the new iPhone 4 and iOS 4. I ended up going to bed sometime around 2:00 a.m.
Tuesday started off with a text from my boss who is also a iPhone fan. He was telling me at 7:30 a.m. that he had completed his iPhone purchase and that the AT&T system was very slow. He also told me that he decided to have the phone shipped to his house. At this point I am mad because my boss ordered his iPhone before me. I knew I should have gone over the night before and disconnected his internet.
I started my iPhone purchasing adventure around 9:00 a.m. only to find out that AT&T was down. I tried the Apple website and was shot down. I am not sure the exact time but about 1 ½ hours later AT&T was up and running again. I was getting excited again. I logged in and selected my new iPhone and was proceeding to check out when I got an error message. AT&T website was telling me I couldn’t ship my new iPhone to a PO Box and that I needed to update my address before I could proceed with my order. After thing for a long time about what to do next. I decided that going down to the AT&T store was my best choice.
That drive as fast. The local AT&T store is not too far away. I walk in the door and was greeting by a young lady that put my name on the list. To my surprise I only waited about 10 minutes to see someone. I told the man that I was here to purchase two iPhone 4 today. One for me and one for a friend. I was surprising my friend with a new iPhone. The Man told me he would need to do the purchases separately. About 20 minutes later I walked out the door with two receipts for my two new iPhones. I was very excited. This was the first time I saved up the money and was able to pre-order my iPhone. I had planned for the last 4 months and I was going to be like all the other crazy people out there.
I called all my iPhone friends and asked them if they got there order in. I even encouraged a few to get the new iPhone explaining to them how awesome the new camera feature was. For me, I was buying the iPhone for the camera. It is amazing how may picture and videos I take now. All of them on my iPhone. The new camera will be awesome.
Fathers day was the day. This will be one of those fathers day I wont forget for a long time. I was at home, the kids were swimming and I was checking my email. I got 2 emails from AT&T. Both told me that my orders were canceled and I needed to contact AT&T for further assistance. At this point I almost fell out of my chair. After composing myself, I proceeded to call AT&T in hopes that I could get this issue resolved. I was on the phone for a very long time. The Lady I spoke to told me that there was nothing she could do. She told me my order was canceled because I used a DEBIT card to do my preorder. I was very frustrated at this point because no one told me I couldn’t use a DEBIT card. She called the store and and the store wasn’t very helpful. The store told her that everyone was told they required a Standard Credit Card for all preorders. You know, the ones that charge you interest and that you can never seem to pay off. Besides that fact that I don’t have any Credit cards, because I was a good by and got rid of them all 15 years ago. I used the only cards I have and own, my DEBIT card. I have a two checking accounts and I put my iPhone money in the second account so that the money would be there for the entire process. My phone call was over and I was told to take up the issue with the store manager. She told me there was nothing she could do for me. Very frustrated at this point. I asked to speak to a supervisor. A few minutes later I was transfer to a supervisor, I explained my issue and he told me there was nothing he could do.
At this point my fathers day was ruined and my iPhone 4 dreams were over. The only thing I could do was start the entire process over or call the store manager on Monday.
On Monday afternoon I called the local AT&T store (Turlock, CA). I asked to speak to the store manager (Mathew). I told him my story and he proceeded to look up my order. He again, reassured me that he was telling all his employees every ten minutes that they are not taking DEBIT cards. After explaining to him that his efforts seemed to have failed because I was able to purchase not one but two iPhones using my DEBIT card. I also explained to him that the failure in the process was his store. His store was the reason my order was canceled and I needed him to do something about it. The more I talked to him the more I felt he didn’t care about my issues. He was coming a crossed as very cold and had no solutions for me. The more I prodded him the less and less he cared. Finally, he told me he would make a few phone calls and would see what he could do for me. He told me he would call me back on Wednesday.
At this point, I think I will FRAME my two receipts and hang them on the wall so I can be reminded everyday how AT&T don’t care about its customers. I will also print my two cancelation letters and include them in the frame. It is sad how the large corporations don’t seem to care anymore about the individual. They only seems to are about the 600,000 iPhones that were sold that day.
At this point I am very sad and upset. It is amazing how I planned for the last Four months to purchase my phone on preorder day so that I could be like all the other crazy iPhone fans out there and get my new phone on the first day. I am starting to realized that there is not going to be an iPhone for me on Thursday.
Today is Wednesday and I am dreaming that the local AT&T (Turlock, CA) manager will give me a call with good news. I was hoping he would tell me that he was going to set a phone aside for me because of the horrible experience I have had so far. Most of the day has come and gone. So I picked up the phone about 2:00 pm and call the AT&T store, I asked to speak to Mathew. He proceeded to tell me that there was nothing he could do for me. Again, I was getting the feeling that he really didn’t care about my issues and concerns. I have hit a brick wall and my day was going down hill. I am surprised how my emotions were getting the best of me. I was surprised how not getting my iPhone would affect me. Come on, this is only a phone.
My day just got worse. My two friends just sent me a test message saying they just got there iPhones in the mail. Come on, it is only Wednesday and they already have them. Now they are sending me all sorts of messages about how cool the new iPhone is and how excellent the new camera works. Bah humbug, I didn’t respond to any of them. I was so completely upset at this point. Again, I was amazed as to how much this whole ordeal has upset me.
One last try, I called the AT&T customer service. The lady was very nice to me and told me that she would help me but I know it wasn’t going to end well. In the end on Wednesday afternoon, I was shot down again. I decided it was time to move on or find something else to do. So I went to the movies and watched “The Karate Kid”. After the movie was over, I went home and went to bed. I think I ended sleeping for 12 hours before I got up on Thursday for work. Sometime during my evening, I figured I would try to plan another order for a new iPhone. Even though I am ****** at AT&T, I still want an iPhone. To my amazement, they wont let me, they are experience technically difficulties.
Thursday morning. Today is the big iPhone launch. Normally every morning I turn the TV on and watch the news in the morning while I get ready for work. Today, no TV. I didn’t want to hear about all the new iPhone excitement. I am having a very bitter day.
I am having a very bitter day but I love Apple products. After getting to work, I took a few minutes to try and preorder my phone again. And again, AT&T was broken. When started this process on June 15. I had huge hopes and expectations to get my new iPhone on June 24. Today is the 24 and I will be very luck if I can get my new iPhone by July 15. I am not sure when or if I will bother to purchase a new iPhone. I am not sure if I even care anymore.
I am still ****** and will be ****** for a long time to come. AT&T has shown its true side again. I am only one person and AT&T has millions of customers. Sometime you need to remember the small people out there.update...
I am not one to give up. So I called AT&T today. Now they are telling me they canceled my order because they were unable to fulfill my order. Basically, AT&T told me they sold out so they canceled my order so I can proceed to reorder again. It took them 4 days to realize this. I will be lucky if I get a new phone by Christmas. I am sure they will find a way to cancel my order again.
Again, I argued, how is this my fault. I placed my order at the store around 11 a.m. Pacific time. My friend ordered his phone online sometime after me. He got his but my order was canceled. AT&T tried to explain to me that they sold over 600,000 phones, almost 500 per minute during there peak. Again, I asked, how this was my fault.
I can understand over selling the phone. It is a great product. There is no reason to cancel my order. You adjust my order and tell me you will let me know when my phone will be in. I would have been mad that my phone was going to be late but I would have survived. At least I would be getting one.
At this point, I have no order and AT&T or Apple website will allow me to order one. I just want to get in the QUEUE for one.
Frustrated. -
Hi, My face time is not working properly in my computer and mi iPhone, some of the people that i used to contact a can't talk to anymore, and some i can. Its not working in my mac nor in my iPhone, it just shows legend that says face time error, what can i do???
Assign an email address (gmail.com?)
Using FaceTime http://support.apple.com/kb/ht4319
Troubleshooting FaceTime http://support.apple.com/kb/TS3367
The Complete Guide to FaceTime + iMessage: Setup, Use, and Troubleshooting
http://tinyurl.com/a7odey8
Troubleshooting FaceTime and iMessage activation
http://support.apple.com/kb/TS4268
Using FaceTime and iMessage behind a firewall
http://support.apple.com/kb/HT4245
iOS: About Messages
http://support.apple.com/kb/HT3529
Set up iMessage
http://www.apple.com/ca/ios/messages/
iOS 6 and OS X Mountain Lion: Link your phone number and Apple ID for use with FaceTime and iMessage
http://support.apple.com/kb/HT5538
How to Set Up & Use iMessage on iPhone, iPad, & iPod touch with iOS
http://osxdaily.com/2011/10/18/set-up-imessage-on-iphone-ipad-ipod-touch-with-io s-5/
Troubleshooting Messages
http://support.apple.com/kb/TS2755
Troubleshooting iMessage Issues: Some Useful Tips You Should Try
http://www.igeeksblog.com/troubleshooting-imessage-issues/
Setting Up Multiple iOS Devices for iMessage and Facetime
http://macmost.com/setting-up-multiple-ios-devices-for-messages-and-facetime.htm l
FaceTime and iMessage not accepting Apple ID password
http://www.ilounge.com/index.php/articles/comments/facetime-and-imessage-not-acc epting-apple-id-password/
Unable to use FaceTime and iMessage with my apple ID
https://discussions.apple.com/thread/4649373?tstart=90
How to Block Someone on FaceTime
http://www.ehow.com/how_10033185_block-someone-facetime.html
My Facetime Doesn't Ring
https://discussions.apple.com/message/19087457
To send messages to non-Apple devices, check out the TextFree app https://itunes.apple.com/us/app/text-free-textfree-sms-real/id399355755?mt=8
How to Send SMS from iPad
http://www.iskysoft.com/apple-ipad/send-sms-from-ipad.html
You can check the status of the FaceTime/iMessage servers at this link.
http://www.apple.com/support/systemstatus/
Cheers, Tom -
I have an iPhone 5 and an iTouch and use iCloud. Some of the music in my library plays on my iTouch but does not on my iPhone 5. Any insight as to how to fix this?
I recommend that you
Create a NEW account/ID for her using these instructions. Make sure you follow the instructions. Many do not and if you do not you will not get the None option. You must use an email address that you have not used with Apple before. Make sure you specify a birthdate that results in being at least 13 years old
Creating an iTunes Store, App Store, iBookstore, and Mac App Store account without a credit card
More details of how:
http://ipadhelp.com/ipad-help-tips-tricks/how-to-get-free-apps-from-the-app-stor e-without-a-credit-card/
Use the new ID on her iPod but only for:
Settings>Messages>Send and Receive
Settings>FaceTime
Settings>GameCenter
and Settings>iCloud if you want her to have separate Contacts Calendar and some other things.
Continue to use the same/common Apple ID for Settings>iTunes and App stores so you can share purchases. -
Lately I've been importing photos from my iPhone to iPhoto and when I attempt to edit them they seem to disappear. Some reappper as a photo stream pic (some as the edited version and some not). But they no longer appear as a recent import. Lots more happens and I'm wondering if it's because I have a 5-year old Mac book or iPhoto is having issues. I'm not happy with disappearing photos especially after I've deleted them from my iphone after importing them to my macbook.
Has anyone experienced similar difficulties and what can I do?Remember: we cannot see your machine. There are 9 different versions of iPhoto and they run on 8 different versions of the Operating System. The tricks and tips for dealing with issues vary depending on the version of iPhoto and the version of the OS. So to get help you need to give as much information as you can. Basic things like :
- What version of iPhoto.
- What version of the Operating System.
- Details. As full a description of the problem as you can. For instance: 'iPhoto won't export' is best explained by describing how you are trying to export, and so on.
- History: Is this going on long? Has anything been installed or deleted?
- Are there error messages?
- What steps have you tried already to solve the issue.
- Anything unusual about your set up? Or how you use iPhoto?
Anything else you can think of that might help someone understand the problem you have.
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