My iphone fell down and i don´t know how to restore it and the screen turn like purple with a line in the middle?

Please if anyone could help me finding out what going on with my iphone please.

If this issue started after you dropped it, there's no hope for your phone. If the physical damage from the drop doesnt look obvious, you should make an appointment to see a Genius at an Apple Store. It may need to be replaced.

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  • I bought a Mac on craigslist and it was working fine I shut it off and brought it home. Turned it back on and the only account I could access was the guest. I called it's not stolen but I don't know how to restore or reset the passwords i have no disk?

    I don't know what to do??

    Contact the seller to obtain the needed discs that should have been included. Otherwise, if it's an Intel model you can buy Snow Leopard at an Apple store. If not there's this option:
    You can contact Apple Store Customer Service at 1-800-692-7753 and purchase replacement discs.

  • My iPhone 4s fell down and the LCD turned blue and black stripes line, is it still covered by the warranty?

    My iPhone 4s fell down and the LCD turned black and blue stripes and the warranty is still active.
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    Accidental or wilful damage is not covered by Apple's standard or extended warranty. AppleCare + does cover this kind of damage for a small fee.
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  • Iphone fell down and there is a very big dent on the left side. the screen split on both side. can i send it to apple and the repair it for like 160€ or how does it work?

    hi my iphone fell down and there is a very big dent on the left side. the screen split on both side. can i send it to apple and the repair/change it for like 160€ or how does it work?

    Service Answer Center - iPhone - http://support.apple.com/kb/index?page=servicefaq&geo=US&product=iphone  <-- enter correct country in drag-down menu once on page.

  • What should i do with my ipad because it fell down and the screen cracked but its still functioning

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    Up to you whether you want to get it serviced. If you don't, I'd suggest putting on a screen protector to help hold the screen together and try to prevent further damage. It's likely that it will eventually fail at some point, but you could get lucky and have it continue to work for quite some time.
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  • HT1349 my mothers iPhone shut down and didn't turn back on and it was not dead

    my mothers iPhone shut down and didn't turn back on and it was not dead

    See https://discussions.apple.com/docs/DOC-3763.

  • TS1538 my iphone shut down and will not turn on.  how do i get it to turn on?

    my iphone shut down and will not turn on.  how do i get it to turn on?

    Connect iPhone to Wall Charger for 10 minutes it may turn ON itself. If still OFF, keep on charger and Reset, hold both home and power buttons for about 20 seconds until the iPhone begins to start.

  • I accidently chose to reset my settings and don't know how to restore it to where I had it before.  It is walking me through instuctions like I have a new ipad but I just want to restore it back to where it was.  Is there anything I can do or do I have to

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    You can download a complete iPad User Guide here: http://manuals.info.apple.com/en/ipad_user_guide.pdf
    Also, Good Instructions http://www.tcgeeks.com/how-to-use-ipad-2/
    Apple - iPad - Guided Tours
    http://www.apple.com/ipad/videos/
    Watch the videos see all the amazing iPad apps in action. Learn how to use FaceTime, Mail, Safari, Videos, Maps, iBooks, App Store, and more.
    How to - Articles & User Guides & Tutorials
    http://www.iphone-mac.com/index.php/Index/howto/id/4/type/select
    iPad How-Tos  http://ipod.about.com/lr/ipad_how-tos/903396/1/
    You can download this guide to your iPad.
    iPad User Guide for iOS 5
    http://itunes.apple.com/us/book/ipad-user-guide-for-ios-5/id470308101?mt=11
     Cheers, Tom

  • HT4927 all my pictures in iPhoto got deleted and i don't know how to get them back so could anyone help me with that ??

    all my pictures in iPhoto got deleted and i don't know how to get them back so could anyone help me with that ??

    We do need more information to help. Are the images gone from your iPhoto library, or is the iPhoto Library missing? How and when did this happen?
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    If the pictures are still in the iPhoto Trash, open the Trash, select the images and and press the liitle arrow in the lower right corner - select "Put back".
    If the pictures are still in an "iPhoto" folder in the system Trash (with sub folders named by date), import these folders to your iPhoto library.
    Have you checked, if you have opened the correct iPhoto Library? Launch iPhoto with the options key held down, to select another Library.
    If the entire Library is missing, have you searched for ".photolibrary" with spotlight?
    Do have a backup?
    If none of these easy measures helps, report back with more details - your iPhoto version, and anything else that might be helpful to find out, what the problem is. Don't do anything that changes the contents of your hard drive for now.
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  • My iPhone 4S has been frozen in the loading screen I don't know how to fix it:( my lock screen button doesn't work

    My iPhone 4S has been frozen in the loading screen I don't know how to fix it:( my lock screen button doesn't work

    Without a working lock screen button, you'll probably have to wait for the battery to go dead.  Once it doesn't wake up by pressing the home button you can plug it into a charger and it will eventually reboot.

  • I wanted to purchase an item on my iPad and I was redirected to the US store, now I don't know how to change back to the Tanzania store, which is the store my account is linked to.how do I change back?

    I wanted to purchase an item on my iPad and I was redirected to the US store, now I don't know how to change back to the Tanzania store, which is the store my account is linked to.how do I change back?

    Change your country on iPhone, iPad, or iPod touch
    Tap iTunes Store, App Store, or iBooks Store.
    At the bottom of the Featured page, tap Sign In.
    If you're already signed in, skip to step 5.
    Tap Use Existing Apple ID.
    Enter your Apple ID and password and tap OK.
    Tap your Apple ID.
    Tap View Apple ID or View Account.
    Tap Country/Region.
    Tap Change Country or Region.
    Tap the Store menu and tap your country.
    Tap Next.
    Review the Terms and Conditions and Apple Privacy Policy.
    Tap Agree if you agree to the terms and conditions.
    In the prompt that appears, tap Agree.
    Select a payment method and enter your payment information.
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    http://support.apple.com/kb/ht6119

  • I forgot my password to my mac book and don't know how to reset it in the security privacy field

    i forgot my password to my mac book and don't know how to reset it in the privacy security field, can anyone help? Thank you.

    Put your install DVD into the optical drive (CD/DVD drive) and reboot. Be sure to either use the disc that came with your Mac, or, if you installed a later Mac OS X version from disc, use the newer disc. As soon as you hear the boot chime, hold down the "c" key on your keyboard (or the Option Key until the Install Disk shows up) until the apple shows up. That will force your MacBook to boot from the install DVD in the optical drive.
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  • I forgot my iPad passcode, it has a different apple id than my laptop and I don't know how to restore it.

    I forgot my iPad passcode, it has a different apple id than my laptop and I don't know how to restore it. i don't want to lose my pictures.

    If the iPad was running iOS 7,  iCloud: Find My iPhone Activation Lock in iOS 7
    http://support.apple.com/kb/HT5818
    How can I unlock my iPad if I forgot the passcode?
    http://www.everymac.com/systems/apple/ipad/ipad-troubleshooting-repair-faq/ipad- how-to-unlock-open-forgot-code-passcode-password-login.html
    iOS: Device disabled after entering wrong passcode
    http://support.apple.com/kb/ht1212
    How can I unlock my iPad if I forgot the passcode?
    http://tinyurl.com/7ndy8tb
    How to Reset a Forgotten Password for an iOS Device
    http://www.wikihow.com/Reset-a-Forgotten-Password-for-an-iOS-Device
    Using iPhone/iPad Recovery Mode
    http://ipod.about.com/od/iphonetroubleshooting/a/Iphone-Recovery-Mode.htm
    Saw this solution on another post about an iPad in a school environment. Might work on your iPad so you won't lose everything.
    ~~~~~~~~~~~~~
    ‘iPad is disabled’ fix without resetting using iTunes
    Today I met my match with an iPad that had a passcode entered too many times, resulting in it displaying the message ‘iPad is disabled – Connect to iTunes’. This was a student iPad and since they use Notability for most of their work there was a chance that her files were not all backed up to the cloud. I really wanted to just re-activate the iPad instead of totally resetting it back to our default image.
    I reached out to my PLN on Twitter and had some help from a few people through retweets and a couple of clarification tweets. I love that so many are willing to help out so quickly. Through this I also learned that I look like Lt. Riker from Star Trek (thanks @FillineMachine).
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    2. Open iTunes with the iPad disconnected.
    3. Connect the iPad to the computer and wait for it to show up in the devices section in iTunes.
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    5. Click ‘Setup as new iPad’ and then click restore.
    6. The iPad will start backing up before it does the full restore and sync. CANCEL THE BACKUP IMMEDIATELY. You do this by clicking the small x in the status window in iTunes.
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    If done correctly, you will experience no data loss and the result will be a reactivated iPad. I have now tried this with about 5 iPads that were locked identically by students and each time it worked like a charm.
    ~~~~~~~~~~~~~
    Try it and good luck. You have nothing more to lose if it doesn't work for you.
     Cheers, Tom

  • I don't know how to go back to the original look of my Dashboard. I don't know what I did, but now when I click on it, my Words with Friends game comes up and that is all. How do I "reset" it to the original things on it?

    I don't know how to go back to the original look of my Dashboard. I don't know what I did, but now when I click on it, my Words with Friends game comes up and that is all. How do I "reset" it to the original things on it?

    Firefox 4 requires at least OS X 10.5 and an Intel Mac.
    * http://www.mozilla.com/firefox/4.0/system-requirements/
    You can look at:
    * http://www.floodgap.com/software/tenfourfox/
    Firefox 3.6.x can be found here:
    * http://www.mozilla.com/en-US/firefox/all-older.html

  • HT201302 I am trying to upload pictures from my phone to my computer and I'm getting an error message that a photo is corrupted so it can't download.  I don't know how to tell which of the photos is corrupted so that I can delete it and try again?  Thanks

    I am trying to upload pictures from my phone to my computer and I'm getting an error message that a photo is corrupted so it can't download.  I don't know how to tell which of the photos is corrupted so that I can delete it and try again?  Thanks!

    If this is an iCloud account the Outbox only appears when sending an email, so if it is still trying I suppose it should be showing now (not sure though, hard to replicate this)
    What type of email account?

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