My Iphone froze while I was updating my OS
Hello,
My Iphone 3G froze while is was upgrading the OS installed on it. Even when i restart my phone the "Connected to Itunes" logo appears. I have even tried to hold home and sleep button for 10 seconds with no results.
I've also tried reinstalling Itunes, but the Iphone doesn't appear.
Any help would be greatly appreciated.
My 2g, and 3GS have crashed every time on updates on XP, vista, and win7. The restore usually doesn't work the first time or 2 until you've rebooted the computer once or twice. I even had to create a second user on the computer, load a separate itunes on it to get it to restore(with apple guy walking me through it) then switching to my normal user and backing up to the phone. Really wastes a ton of time.
Similar Messages
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i disconnected my iphone 4 while it was updating and now its frozen, the screen is showing a apple logo and a loading bar which has been for 9hrs now. please help
It's not uncommon for it to not work the first time and sometimes, you have to try it a few times. Turn off your antivirus software and your firewall while you are trying to restore the iPad. Enable them again after you restore.
If that still won't work, post back with detailed information as to what exactly does happen as you go through the process. -
my iphone 4 froze while syncing an update. i got it running by restoring it to original settings. i synced with computer but pictures wont come back. How do I get them?
When the restore finished, did you "Set up as new phone" or "Restore from backup?"
When was your last backup? -
I have just tried to update my iphone 4 to iso 6, it got almost all the way through then froze. the only screen i get now is with the itunes icon and picture of a usb cable end. I can turn it on and off but not reboot or do anything else. Further more the computor now does not recognise the phone being connected/disconnected. Help please!
Follow the troubleshooting steps shown in item #5 at the bottom of this article: http://support.apple.com/kb/TS1538, under "If the device is not recognized while in recovery mode".
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The screen on my iphone 3 froze while I was trying to update it. Now it has the iTunes icon with the end of a charger pointint up to it. Unplugging or restarting doesn't help. The same thing always comes back on the screen. It is completely frozen.
http://support.apple.com/kb/HT1808
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my iphone 4 randomly froze while i was face timing and now its just a black screen with thin grey lines on it. it wount turn on even if i press the lockscreen or home screen button. ive tried chargingit but that wont work either. It's been like this for about two hours now.
Hold down the Home and Power button for 20 seconds. And try to update again.
Also read and follow this:
http://www.apple.com/support/iphone/assistant/restore/ -
My computer restarted while I was updating software from OS4.1 to OS 5. Now my Ipod touch is just frozen. All it shows is the usb connection to itune symbol. Itune does not recognise. I have done the reset but nothing happens after the apple symbol shows up and back to usb and itune symbol. Help please.
See if placing the Ipod in recovery mode will allow iTunes to see the iPod so yu can restore the iPOd.. For recovery mode:
iPhone and iPod touch: Unable to update or restore
Next try DFU Mode.
How to put iPod touch / iPhone into DFU mode « Karthik's scribblings -
Hello Mans and Womans! I live the problem to my iphone.While I was updating firmware update(my iphone is iphone 3G iOS 4.1.2) 4.2, the iphone gave an error(1015:error type).And now, the phone be rescue mode.I tried a lot of method, but ı didnt succesful it.Please help mee!!
You can try putting the iPhone into DFU mode and see if that will let you restore and remove the jailbreak:
http://osxdaily.com/2010/06/24/iphone-dfu-mode-explained-and-how-to-enter-dfu-mo de-on-your-iphone/
Some jailbreaks cannot be removed and in some cases will permanently disable your iPhone. If that happens to you, then you will have to buy a new iPhone; Apple will provide no support, warranty or out-of-warranty, for a jailbroken iPhone.
You're on your own from here. We can provide no further help with a jailbroken iPhone in these forums.
Good luck. -
while i was updating my iphone5, it showed that my sim card is not applicable. even after changing the sim card, i am not able to update or restore my iphone. what should be done?
Hi there aliyan,
I would recommend taking a look at the troubleshooting steps for "No SIM" found in the article below.
If you see 'No SIM' alert on iPhone
-Griff W. -
My laptop macbook pro 2010 froze while i was installing its latest update what should i do ?
My laptop macbook pro 2010 froze while i was installing its latest update what should i do ?
Shutdown then restart if possible. If you do restart OK, then try the update again after doing this:
Boot to the Recovery HD: Restart the computer and after the chime press and hold down the
COMMAND and R keys until the Utilities menu screen appears. Alternatively, restart the
computer and after the chime press and hold down the OPTION key until the boot manager
screen appears. Select the Recovery HD and click on the downward pointing arrow button.
Repair the Hard Drive and Permissions: Upon startup select Disk Utility from the Utilities menu. Repair the Hard Drive and Permissions as follows.
When the recovery menu appears select Disk Utility. After DU loads select your hard drive entry (mfgr.'s ID and drive size) from the the left side list. In the DU status area you will see an entry for the S.M.A.R.T. status of the hard drive. If it does not say "Verified" then the hard drive is failing or failed. (SMART status is not reported on external Firewire or USB drives.) If the drive is "Verified" then select your OS X volume from the list on the left (sub-entry below the drive entry,) click on the First Aid tab, then click on the Repair Disk button. If DU reports any errors that have been fixed, then re-run Repair Disk until no errors are reported. If no errors are reported click on the Repair Permissions button. Wait until the operation completes, then quit DU and return to the main menu. Select Restart from the Apple menu.
Reinstall the 10.9.2 update: OS X Mavericks 10.9.2 Update (Combo). -
IPhone 5 froze while uploading newest update (I believe ios 7.4?).
iPhone 5 froze while uploading newest update (I believe ios 7.4?). Plugged my phone into computer and clicked to update. I left the phone to upload for a couple hours and returned to see the black screen with white apple logo, and also see that thin upload bar, which seems to have gone across the phone -- looks like the upload should be finished. But the phone is frozen.
I can't turn the phone off at all. Tried holding on/off button down to turn the phone entirely off, but nothing happens. I tried unplugging from computer and replugging it back into the computer. Nothing happens.No, that didn't help. I went over to the ATT store where I bought the phone. They showed me how to do a "soft restart". So now instead of seeing the apple logo on a black screen, I see the round blue logo with the music note in it, with a small font "iTunes" below that. And below that I see what looks like the electric cable that plugs into the iPhone.
The folks at ATT said that if I now plug it back into my computer itunes, it should reset my iPhone. So I just tried it. Nope. The computer makes the sound as if it's recognized the iPhone plug in, but absolutely nothing comes up on my computer screen.
They also made an appointment for me at the Apple store, but that's not until Tuesday.
Any other bright ideas out there?
Thanks. -
Iphone 4s struck while i was updating ios 8
My iphone 4s struck while i was updating ios 8 . when i tried to connect it to itunes and recover it , it also did not work . when taken to the apple store in india they told it cannot be fixed since the phone was purchased in U.S . Please help me
HI ..
Hold off for a bit until Apple repairs some known issues > http://www.macrumors.com/2014/09/25/ios-8-0-2-in-the-works/ -
My iPhone froze while performing a system software download. How do I unfreeze it?
My iPhone froze while performing a system software download. How do I unfreeze it?
Hello ,
Thanks for using Apple Support Communities.
First, try to reset your iPhone:
To reset, press and hold both the Sleep/Wake and Home buttons for at least 10 seconds, until you see the Apple logo.
Turn your iOS device off and on (restart) and reset
http://support.apple.com/kb/HT1430
If the issue persists, you will need to restore your iPhone by following the steps in the article below:
If you can't update or restore your iOS device
http://support.apple.com/kb/HT1808
Take care,
Alex H. -
I got a iphone 3s while i was using bsnl sim in that it get off up while i was taking
i got a iphone 3gs while i was using bsnl sim in that it get off while i was taking and its automatically restart once again
I would not be concerned with you iPod being comprised.since that really can' be done on a non-jailbroken iPod. I suspect it was a popup associated with Reddit. Someone is trying to get you to do something via social engineering. Apple wold not allow you to "update" the Apple camera app.
I would go to Reddit support and see if it has been reported by other -
i took my phone off the charger and wifi while it was updating and now it wont let me on the phone nor my computer and it just has the apple icon on the screen. how do i get it to finish updating or turn on?
Why would you do that when your phone is updating?
Your phone is in recovery mode If you can't update or restore your iOS device
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