My iphone got frozen [still need help- tried all the solutions but still ca
i can not solve this problem so i need your help, users and apple's team
please take a look at 2 pics below.
it took me more than 2hours but i could not solve it.
why did i have this problem:
1/ i was trying to put some mp3 into my iphone and while i was doing it. i got an update for my iphone so i clicked it and was waiting for it [ it was a large file- hundred mb- i can not remember exactly].
after that my iphone got problem. then i tried to find a solution on google+ apple's support but i could not solve it even i tried it .
http://support.apple.com/kb/TS1275
please take a look at the picture. my iphone 's screen is now like that picture but there is a small icon lock above the itunes and on screen of my computer.[ itunes program] i got a message
http://img40.imageshack.us/i/53200293.jpg/
i took out the sim then turn on the iphone but still got the same problem.
is there anyway to fix it? i was trying to talk to an agent but they asked me to purchase bs... -money for phone then now money for...bs]
thank guys.
Message was edited by: percy123456789
Message was edited by: percy123456789
Message was edited by: percy123456789
Message was edited by: percy123456789
Message was edited by: percy123456789
The only results I'm finding refer to sites that talk about jailbreaking iPhones.
My only suggestion is to try restoring your iPhone, or to visit an AT&T store(assuming you're in the US) for a new SIM.
~Lyssa
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