My iphone has a blue screen

, my power button has just stopped working and now I cant receive calls???? what has gone wrong with my phone and how do I fix it???? HELP

Make an appointment and take it to an Apple store for assessment

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  • My macbook13in has a blue screen with error code 10813

    my macbook 13in has a blue screen with error code 10813

    Reinstalling OS X Without Erasing the Drive
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  • My iPad has a blue screen  What's wrong with it

    My iPad has a blues screen what's wrong ?

    Hold the home and power button down until it restarts. If it continues, restore it. If it continues and only happens in one app, contact the developer or update the app if it has any updates. If it happens with not just one app, reserve an appointment at your local Apple Store and have it replaced. http://www.apple.com/retail/geniusbar/

  • Hello.  My Ipad has a blue screen, and I cannot reset because it is passcode-locked.

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    Force iPad into Recovery Mode (Step by Step)
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    2. Turn on computer and launch iTune (make sure you have the latest version of iTune)
    3. Plug USB cable into computer's USB port
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    5. Release Home button.
    On Computer
    6. iTune has detected iPad in recovery mode. You must restore this iPad before it can be used with iTune.
    7. Select "Restore iPad"...

  • HT201401 my iphone has a frozen screen and it does not turn off to reset.  what do I do?

    My iphone has a frozen screen. It will not turn off to reset.  What can I do?

    Press and hold the Home and Power buttons for 15-20 seconds until the white Apple logo appears to reset the device.

  • My iphone has a cracked screen but the problem is with the entry of aurriculares that move to the music I want to know if I would change?

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    Apple will exchange your iPod for a refurbished one for $199 for 64 GB 4G and $99 for the other 4Gs. They do not fix yours.
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    Replace the screen yourself if you are up to it
    iPod Touch Repair – iFixit                  

  • RESET OUT THE IPHONE IS A BLUE SCREEN, NOT REBOOT NOW OUT FLASHING BLUE SCREEN I CAN NOT USE, RESET OUT THE IPHONE IS A BLUE SCREEN, NOT REBOOT NOW OUT FLASHING BLUE SCREEN I CAN NOT USE

    RESET OUT THE IPHONE IS A BLUE SCREEN, NOT REBOOT NOW OUT FLASHING BLUE SCREEN I CAN NOT USE

    I have not researched further in solving this issue for a couple of months.  Still using my iPhone 6+ 128GB with around 64GB free space, not dare to load more stuff at the risk of reboot loop.  I am still at iOS 8.1.  Anyone know would 8.1.3 solve the issue?  Thanks a lot.

  • My iphone has a black screen, when I attach the charger i get a beeping noise. It does not seem to be charging ?

    My iphone has a black screen, when I attach the charger i get a beeping noise. It does not seem to be charging ?

    try a reset, hold down the home/power button together until you see the apple logo and then release then wait for the phone to boot back up.

  • My iphone has a blank screen no apple logo and wont turn on. my computer wont pick it up either, what is going on?, my iphone has a blank screen no apple logo and wont turn on. my computer wont pick it up either, what is going on?

    my iphone has a blank screen no apple logo and wont turn on. my computer wont pick it up either, what is going on?, my iphone has a blank screen no apple logo and wont turn on. my computer wont pick it up either, what is going on?

    You repeat yourself frequently frequently.  Perhaps your iPhone is not charged.
    Too, you might look in the section "More Like This", right over here  ----->

  • HT201412 Ipad2 has blank blue screen. Itunes does pick it up but restore doesn't work. Flashes yellow screen wit hlogo then back to blue screen.

    Ipad 2 has blank blue screen. When turned off goes to black but when hold home/start buttons at same time, flashes on to blue screen. Itunes picks it up and have restored to no avail. Sometimes flashes yellow screen for few seconds with logo then back to blue screen. Have troubleshooted many times by restoring and plugging in/out with itunes but nothing works. Any other advice. It is only 14 months old so just out of warranty. Very frustrating that this expensive piece of well cared for equipment is so unstable and happens just as warranty ends.

    Reset the PRAM
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  • Iphone upgrade has crashed my Iphone and causes blue screen error on PC

    I just tried to upgrade my software and half way through my PC crashed. It said a blue screen error had occurred.
    Itunes now shows that my phone needs to be restored, but everytime I try to do my PC crashes again. This has now happened three times in 1 hour. I have Itunes v.8.0 on my pc but this hasnt been a problem till now. I am so angry that I have lost everything on my phone due to a problem like this. Can anyone advise how I can restore my phone without totally killing my laptop?

    With the blue screen it can be a few things that are interifering with it. First thing unplug anything from the usb ports on your computer and if you have like a logtech webcam make sure it is unplugged and also that if it is built in disable the driver. If you are on a pc you may want to go into device manager and update your usb drivers on your computer.
    use these articles
    http://support.apple.com/kb/TS2280
    http://support.apple.com/kb/TS1502

  • IPhone Crashes PC (Blue Screen) Because Of Pictures in Roll Film

    A previous thread has been locked...but I have a similar problem...so I have copied this in the hope that someone has solved this...
    THE PROBLEM:
    My query is regarding the synchronization of the iPhone with a PC.
    WHAT HAPPENS:
    When I connect my iphone to my PC the message appears on a pop up "Digital Camera" then a few seconds later the BSOD blue screen appears and my PC crashes.
    WHAT IT IS:
    I have done some research into this and found out that it is when you have pictures in the 'camera roll' folder. So I took advice and deleted all my pictures in the 'camera roll' folder and sure enough the pop up didn't appear and my PC didn't crash and it synced with itunes perfectly.
    WHAT I'VE TRIED:
    I have tried as on the apple website they recommended, I looked for all other imaging software and drivers installed on my PC and uninstalled them. This didn't resolve my problem it still popped up saying "digital camera" and then my PC crashed.
    HOW I HAVE STOPPED IT AT THE MOMENT:
    At the moment i have managed to stop my PC crashing when pictures are in the 'camera roll' folder and stopped my PC recognizing it as a digital camera. I did this by:
    1. Open up the manage section of 'My Computer'
    2. Clicking on device manager
    3. Plugging the iphone into the dock
    4. Waiting for it to appear under 'cameras and scanners' section in the device manager.
    5. Wen it appears right clicking the iPhone and choosing disable
    The icon that appears and i disable in this section is the 'windows scanner and camera wizard' which makes me think it could be this which is causing it.
    MY FINAL PROBLEM NOW:
    I don't know how to get my photo's off the iPhone since i have disabled the thing i would use to get them.
    Please try and tell me what i can do to either fix this problem or another method to get the pictures off my iPhone.
    P.S. I HAVE DONE AS APPLE SUGGEST AND UNINSTALL ALL OTHER IMAGING SOFTWARE.
    ADDITONAL INFO:
    From the previous thread, this seems to be a problem primarily with the ACER laptops.
    Please can anyone advise??
    Thanks
    Mazza

    http://www.acerpanam.com/flex/acer/bin/acer.html#app=2766&9e7c-selectedIndex=0&3 386-selectedIndex=2&7ac3-selectedIndex=1&f3bf-selectedIndex=1&c985-selectedIndex =1
    Mine worked! I downloaded the Acer Orbicam (Logitech) File and installed it and when the iphone is plugged in it comes up as iphone #2.. and doesn't crash.. Works great! The link above is for my model laptop.. not sure which one you have but this file worked for me..

  • IPhone keeps crashing blue screen

    Since I have had my Iphone and upgraded to service pack 2.2.1 every time I plug the iphone into the pc it crashes, blue screen of death or just nothing. I have had the phone wiped three times by me and the apple store still this happens but only it seems if I down load an app from the app store on the iphone, i am now fed up with restoring my phone and it seems I am not alone! Come on Apple!! don't you have enough of our money! help us. I have service pack 3 on the PC, and of interest my ipod mini works fine no problems at all in itunes, it's just the iphone. Please help.. Oh and have tried the web camera thing as well and I have not hacked my iphone either.

    I have had this problem as well, that with any photos on my iphone as soon as I connect to laptop it crashes. I do not have any logitech software. My laptop is a Acer Travelmate 6460 and has a built in webcam but I have uninstalled this & still crashes. Strange thing is I have an older Acer laptop and this does not crash.
    I have done everything I have seen on discussion forums etc but now getting very frustrated as I have to email the photos off my phone then delete them.
    Any help would be appreciated

  • IPhone 5c 16gb Blue screen and rebooting

    My iphone 5c, running on 7.1.2 has recently (after 4months of having it) started showing the blue screen of death and then rebooting. There is no pattern as to when this happens - completely random! I also went to it once and it had turned off on it's own and took a while to turn back on when I attempted to! Any ideas how to fix this? Thank you.

    Hello Sarahlp92
    For random issues wit shut downs, check out the first article and the quote section below. One thing to keep in mind is to back up as you may need to restore your iPhone. 
    iPhone: Hardware troubleshooting
    http://support.apple.com/kb/TS2802
    Use iTunes to restore your iOS device to factory settings
    http://support.apple.com/kb/HT1414
    Will not turn on, will not turn on unless connected to power, or unexpected power off
    Verify that the Sleep/Wake button functions. If it does not function, inspect it for signs of damage. If the button is damaged or is not functioning when pressed, seek service.
    Check if a Liquid Contact Indicator (LCI) is activated or there are signs of corrosion. Learn about LCIsand corrosion.
    Connect the iPhone to the iPhone's USB power adapter and let it charge for at least ten minutes.
    After at least 30 minutes, if:
    The home screen appears: The iPhone should be working. Update to the latest version of iOS if necessary. Continue charging it until it is completely charged and you see this battery icon in the upper-right corner of the screen . Then unplug the phone from power. If it immediately turns off, seek service.
    The low-battery image appears, even after the phone has charged for at least 20 minutes: See "iPhone displays the low-battery image and is unresponsive" symptom in this article.
    Something other than the Home screen or Low Battery image appears, continue with this article for further troubleshooting steps.
    If the iPhone did not turn on, reset it while connected to the iPhone USB power adapter.
    If the display turns on, go to step 4.
    If the display remains black, go to next step.
    Connect the iPhone to a computer and open iTunes. If iTunes recognizes the iPhone and indicates that it is in recovery mode, attempt to restore the iPhone. If the iPhone doesn't appear in iTunes or if you have difficulties in restoring the iPhone, see this article for further assistance.
    If restoring the iPhone resolved the issue, go to step 4. If restoring the iPhone did not solve the issue, seek service.
    Regards,
    -Norm G.

  • Iphone 6 16gb blue screen !!!

    hi my friends , today morning when i was working with my iphone ,suddenly my iphone was restart . my iphone has last update of IOS . did have any hardware defect ? what shall i do ? thank you

    Hi meisamal,
    Welcome to the Apple Support Communities!
    I understand that your iPhone restarted itself and is booting to a blue screen. In this situation, I would recommend reading over the attached article and working through the troubleshooting steps within. 
    If your iPhone, iPad, or iPod touch doesn't respond or doesn't turn on - Apple Support
    Best regards,
    Joe

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