My iphone has a different AppleId (without an email address) and I can't find the password, but it keeps wanting this old id for app updates.
When I add a new app on my iphone I see the correct AppleId, but later when I try to update the app, I am shown an Id for which I have no password. When I try to reset,I never receive an email. Even if I remove the app and reinstall it (these are free apps), it happens again and again. Anyone have this problem and a solution?
Are you trying to update old apps? Those apps would be tied to your old apple ID, the one you use to purchase the apps.
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How do I delete and iCloud account that has a former email address and I can't remember the password. All attempts to recover the password have failed!!
Hello there, Gary7023.
The following Knowledge Base article made prove useful for you with the issue you're having:
iOS 7: If you're asked for the password to your previous Apple ID when signing out of iCloud
http://support.apple.com/kb/TS5223
Thanks for reaching out to Apple Support Communities.
Cheers,
Pedro D. -
I need to get raw plugin for Canon 5D Mark iii for CS6 the adobe website has changed and I can not find the download.. it keeps looping me back to the product download page without the raw
Which operating system are you using?
Have you tried Help>Updates from within photoshop cs6 to get either camera raw 8.3 or 8.7.1, which should enable photoshop cs6 to open the canon 5D Mark III files.
(version of camera raw depends on your operating system)
If that doesn't work try one of the following camera raw plugin installers:
Camera raw 8.7.1 plugin
https://helpx.adobe.com/x-productkb/multi/camera-raw-plug-in-installer.html
If you have windows xp or vista or mac os x snow leopard (10.6.8), then you'll have to use the camera raw 8.3 plugin installer:
https://helpx.adobe.com/x-productkb/multi/camera-raw-84-support-policy.html -
my apple id for icloud is linked to an invalid email address and i do not have the password for the account. I need to delete the account to access my icloud on my iphone. any ideas on how to override this issue?
If you updated the old ID at one point to create your current iCloud ID, temporarily recreate the old ID by going to https://appleid.apple.com, click Manage my Apple ID and sign in with your current iCloud ID. Click edit next to the primary email account, change it back to your old email address and save the change. Then edit the name of the account to change it back to your old email address. You can now use your current password to turn off Find My iDevice, even though it prompts you for the password for your old account ID. Then save any photo stream photos that you wish to keep to your camera roll. When finished go to Settings>iCloud, tap Delete Account and choose Delete from My iDevice when prompted (your iCloud data will still be in iCloud). Next, go back to https://appleid.apple.com and change your primary email address and iCloud ID name back to the way it was. Now you can go to Settings>iCloud and sign in with your current iCloud ID and password.
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I am getting a pop up on my iPhone 4S asking password of my iCloud even though I feed the password but still keep on asking the same thing every second so I am not able to use my iPhone.at various times it asks different passwords.
Curretly, there is an iCloud blackout. It started this morning around 2AM California time (Pacific), 5AM New York (Eastern). A lot of people have been having issues all day, including me. No iCloud services are online. Even Find My iPhone is down.
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I deleted the pre-installed iPhoto app from my iPhone 5s by mistake. And I can't find the same app in the App Store. How do I recover it?
iPhoto for iOS is no longer being offered by Apple and has been replaced by the Photos app. It is not compatible with iOS 8. This Apple document may help: Migrating from iPhoto for iOS to Photos on iOS 8 - Apple Support
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I setup my iCloud account on my iPhone 5 with the wrong e mail address, and I don't remmber the password, I reset my tel and erase all the information on my iPhone in order to try to set up a new iCloud account but when I restart I have a problem agaIn , they ask me to put again the old iCloud user account and password, what I can do in order to start the phone when I don't have the correct e mail and I don't remmber the passcode.?
I have the same problem as the emails go to my iCloud account that I cannot access!!! I cannot answer the security questions as someone else must have set up my iCloud account. Nothing seems to work. It would be great if someone has some ideas as what can be done to recover the situation?
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I deleted my old email address and added a new one, after my iPhone died iCloud keeps popping up asking for the password of my old email address. I can't remember my password and the account is still gone, it pops up every few seconds. How can I fix this?
If you are unable to remember your password, security questions, don’t have access to your rescue address or are unable to reset your password for whatever reason, your only option is to contact AppleCare(or Apple ID Support), upon speaking to an operator you should explain that your problem is related to your Apple ID, this way you will not be charged for assistance, even if you don’t have an AppleCare plan.
The operator will take you through some steps you may have already tried, however they need to be sure they have exhausted all usual approaches before trying to reset your account, so you should try to be helpful and show patience with the procedure.
The operator will need to verify they are speaking to the account holder and may ask you some questions that only the account holder could know, and you will need to answer them if the process is to proceed.
Once the operator has verified your identity they will send a message through to your device which contains an alpha numeric code, which you will need to read back to them.
Once this has been completed they will send an email to your iCloud email address after a period of 24 hours, so you should check that mail is enabled in your devices iCloud settings.
Upon receipt of the email, use the reset link provided to reset your password, after which you should be able to make the adjustments to iCloud that you wish to do. -
Help! I've just updated my iPhone 5 to iOS 6.1.2 and I can't find the LTE switch only the 3G one.
Help! I've just updated my iPhone 5 to iOS 6.1.2 and I can't find the LTE switch only the 3G one.
Settings > General > Cellular *I know that the LTE switch should replace the 3G one 'cause my mom has it
I updated it from iOS 6.0.2 I think so I skipped 6.1. Is this a possible reason (tho I doubt it)?
is there any way to fix this?
thank you in advance!Are you using an LTE enabled SIM? What carrier are you using?
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With the new software for the I phone it appears 12 000 mails without reading and I can't find the solution, With the new software for the I phone it appears 12 000 mails without reading and I can't find the solution
Actually your suggestions are the ones that i have tried. i have seen that you have tried to help others with this issue and the only one that i could find that said they found the problem said that it was an ilife update issue and it fixed it and i have no available updates. i know it has to do with something in photo stream because it happens when i create a new library and it is loading the photos but i get the message before i reach the maximum 1000 photos. so i've tried updating, new library(first backing up photos and then deleting them from iPhoto), reinstalling OSX many times, running disc utilities. I called Apple the first day i had this issue and i was the first person to call them for support with the retina display and i actually had it escalated to a senior advisor and we thought we fixed the problem but we did not. i am pretty fluent in dealing with troubleshooting these type of issues and this is the first time i'm reaching out to the community. i figured now that the retina has been out some time now that there would be an obvious answer to this issue. thanks for the quick reply.
Bebers5 -
I need to install software on a computer without a dvd drive. Where can I find the download for the student edition?
Perhaps you can copy it using a different computer, from the disk to a USB key.
However, external DVD drives are cheap and in my view essential. -
HT4858 My iPhone was stolen and I can't find the photos...
My iPhone was stolen and I can't find the photos I took with it of a certain day from last week, only from the day before and the day after. How can I retrieve them?
If they are not on your 'My Photo Stream, you only other option is try to restore an iOS device from a backup of your lost iPhone (either via iTunes or iCloud, where ever you were backing up to). Obviously you will need ot inherit and iOS device to do this.
Reference: http://support.apple.com/kb/ht4486
How do I turn on My Photo Stream?
After your devices are up-to-date and you have set up your iCloud account, it’s easy to turn on My Photo Stream on any of your devices:
iOS devices: Go to Settings > iCloud > Photos (Photo Stream in iOS 6), then turn on My Photo Stream.
Mac: Go to System Preferences > iCloud, then select the checkbox for Photos (or Photo Stream). Click the Options button and verify that the My Photo Stream checkbox is selected. Open the application you want to use with Photo Stream (iPhoto or Aperture) and confirm that My Photo Stream is turned on in that application. You can also adjust your My Photo Stream settings in iPhoto or Aperture Preferences.
PC: Open the iCloud Control Panel for Windows and select the checkbox for Photos (Photo Stream in iCloud Control Panel 2.x). You can click the Options button to verify that My Photo Stream is enabled and adjust the settings. Be sure to click Apply when done.
Reference: http://support.apple.com/kb/ht1766
Restore from an iCloud backup
If you have a new iOS device, or if you need to restore your iOS device to resolve an issue, follow these steps.
Follow the initial steps in the iOS Setup Assistant (select your language, and so on).
Select Restore from iCloud Backup when the assistant asks you to set up your iPhone (or other iOS device).
Select the backup you created earlier.
You can restore a backup only by using the iOS Setup Assistant.
If you've already set up your device, you can erase all current content to go through the iOS Setup Assistant again. Tap Settings > General > Reset > Erase All Content and Settings. Do this only if you already have a backup, because this step will remove all current content from your device.
Restore from an iTunes backup
If you have a new iOS device, or if you need to restore your device to resolve an issue, follow these steps:
Connect your iOS device to the computer that has your backup.
Make sure this computer has the latest version of iTunes.
Choose File > Devices > Restore from Back up.
If you're using iTunes 10.7 or earlier, right-click the device from the list and choose Restore from Backup. -
"the system can't find the disk", but it's always connected without touching it! Can anyone help me?!
I tried to reset the ipod but I cannot syncronize the new music I added.
Could it be a problem of the songs or the ipod?Assumng you have a PC, start here:
iPhone, iPad, or iPod touch: Device not recognized in iTunes for Windows -
Updated Apple ID- the iCloud is still autopopulating my other ID email address and I can't change it from my iCloud, iPhone or anything. I've updated my Apple ID through my PC, and iTunes Store, but it will not populate and I am losing my mind. This is ridiculously frustrating
If you still have access to your old email address, go to https//appleid.apple.com, click Manage my Apple ID and sign in with your current iCloud ID. Tap edit next to the primary email account, tap Edit, change it back to your old email account and verify it. Then edit the name of the account to change it back to your old email address. You can now use your current password to turn off Find My iPhone on your device. Then go to Settings>iCloud, tap Delete Account and choose Delete from My iDevice when prompted (your iCloud data will still be in iCloud). Next, go back to https//appleid.apple.com and change your primary email address and iCloud ID name back to the way it was. You can now go to Settings>iCloud and sign in with your correct iCloud ID and password.
If you don't have access to your old email address, you will have to contact Apple to have them reset the password so you can disable Find My iPhone and sign into your iCloud account. You can either go to https://expresslane.apple.com, select "More Products and Services", then "Apple ID", then on the next page select "Other Apple ID Topics", then "Lost or forgotten Apple ID password" and click "Continue"; or you can contact Apple Support (http://www.apple.com/support/icloud/contact/). -
restore wrong backup on my iphone and it locked with icloud account and i can't get the password, any help?
Hello Hoppayoppa
You would need to have the owner of that iCloud account to turn off. It can be done without them there. Check out the article below for more information. After that is done, you can put the correct backup on your iPhone.
Find My iPhone Activation Lock: Removing a device from a previous owner’s account
http://support.apple.com/kb/TS4515
Regards,
-Norm G.
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