My iphone has an issue at the bottom where the charger fits in and is unabvle to charge my iphone.  what may be causing this issue?

My iphone 5c is unable to charge due to problems with the bottom where i insert the charger in order to charge the battery.  what maybe the reason that my iphone will not charge unless it is placed at pacific angles and will only charge on certain days and at certain times of the day ?

check the lightning socket doesn't have any debris or fluff partially blocking contact
use air duster to blow out or very carefully, or a tooth pick ,best to use air to prevent any possible damage
if clear take it to an Apple store genius bar

Similar Messages

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    I have an IPad 1 with 16 G of memory and wiFi only.  For the last 2 days it has been dropping off of the wireless network repeatedly.  I have a wireless laptop next to it that is fine.  I am working where I normally do and have had no problems until the last couple of days.  My other IPad works just fine and my macbook pro is also having no problems.  Does any one have any idea where to begin troubleshooting?

    Just a follow up with a successful ending, I think.
    Got the replacement iPad2. Synced it on itunes, put in my old SIM card, and tried it out. I was heartbroken when it had exactly the same problem with wifi connectivity! Dropped my home wifi connection every few minutes or seconds. Had to be prompted to find home network.
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    Thinking I found the answer, I decided to go back to my original iPad2. I had previously used "Erase All Content and Settings" when I received the replacement iPad2 and so, had to Restore from my iTunes. After doing that, my original iPad2 now holds a wifi connection!! (And I did NOT turn off "Ask to Join Networks".)
    So was it fixed by my erasing all content and settings and then restoring it back? Maybe. I called Apple Support again and they did not have any answers or suggestions. They did say that turning off "Ask to Join Networks" would have no effect on connectivity but it did stop the iPad to keep prompting me to choose a network to join! 
    I would be interested if this "fix" works for anyone else because I see it is a fairly common complaint.

  • HT4009 I keep getting a message to contact itunes support when I try to make an in app purchase.  What could be causing this issue?  My credit card is up to date and in app purchases aren't restricted.

    I keep getting a message to contact itunes support when I try to make an in app purchase.  What could be causing this issue?  My credit card is up to date and in app purchases aren't restricted.

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    App tabs are special tabs and are always displayed at the left end of the tab bar.
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    *https://support.mozilla.com/kb/how-do-i-use-bookmarks

  • HT201263 iphone has completely dead, it wont connect to power supply or PC and won't re charge

    My iphone 4 has completely died - it wont connect to the power supply, wont connect to PC nothing - any suggestions ??

    Maybe the fact that it's dead has something to do with it...?
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  • After downloading the latest update, my playlists now go into shuffle mode everytime I try to play.  I have turn6ed off shuffle on both my computer and ipod, and even tried recreating a new list, to no avail.  Any ideas as to what may be causing this?

    After downloading the latest update for my Ipod touch, my playlists now go into "shuffle" mode everytime I try to play.  I have turned off shuffle on both itunes and my ipod and even tried recreating the playlist and syncing with no luck.  I don't know what is causing this, because before the last download, it never happened.  Any ideas on how to fix?

    Since this is an XP machine, which version of iTunes do you have installed?  Is it the latest version?
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  • 27' imac is slow to navigate and download from the net, and the computer freezes while on the net, what could be causing this issue?

    can anybody answer this question

    Johnso,
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  • My iPhone 5 is no longer charging. It'll charge for a bit and then a pop up will appear saying that the phone is not longer charging because the accessory is not supported. This is the third charger I use. What may be causing this?

    What can cause te chargers not to charge the phone? It's not the cable because I've changed it a few times. Must be the phone, right?

    Clean the connector.
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  • IPhone turns off often, turns back on only after reset, tried all troubleshooting and still nothing. Does anyone know what could be causing this and any ideas on how to fix it?

    My iPhone 4s shuts down at least once a day, usually after I used it or when I'm not using it at all. It will not turn back on unless I reset it (by pressing home/power buttons) and when it turns back on, it runs like nothing happened. I have tried everything I can think of, update iPhone software, iTunes software, troubleshoot on Apple's Support page and reading other user's issues but I haven't seen anything similar. I erased and restore factory settings several times, made different backup attempts and even restored from recovery mode with iTunes. Everything goes great, no error message or anything unusual, until phone is off again, very frustrating. It doesn't seem to have a pattern to it, it happened when no apps were running as well as when a few apps were. The only thing I can think of is I haven't seen this happening when charger cable is plugged it. I don't really care about apps and content on the phone, but my contacts and voicemails are the only reason why I absolutely have to restore from backup, even after setting up a new phone, from iTunes. Other than that phone is brand new, battery is also great, nothing wrong with it (apparently).
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    Start with this comprehensive troubleshooting article:
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    Look at this one for possible solutions:
    https://discussions.apple.com/docs/DOC-3353
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  • Whenever i try to download something on my iphone 5 through safari it brings me to new page of itunes and after that itunes page timed out what to do in this situation

    I am not able to download anything on iphone 5

    Downloads are possible, but require a "helper" app to store and use the download. If safari detects another app has registered for downloads, you will see an "open in app's name" to indicate that mobile safari will download that file but hand it off to this app to store in that app's sandbox. An example of a "helper" app would be something like iFiles:
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  • TS2551 My computer keeps telling me that "ApplePhotoSream.exe has stopped working".... Does anyone know what may be causing this, or how to fix it????

    When I click on the iCloud icon on my computer systems tray, it brings up my active selections, but then shows the following message: "ApplePhotoStream.exe has stopped working"..... Then, it shuts down the program and says I will be notified of possible solutions to the problem. It has done this for several weeks, and I have not received notification as to what's going on.
    Is anyone else having/had this problem, and what is the solution to fix it????
    This is keeping my photos from being streamed to my other iOS devices, that I have synced.

    What OS are you using?
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  • My Iphone 5 home button  keeps pressing itself but stops if put pressure on the bottom of the screen on each side of the home button, i have noticed that there is a screw missing on the right side of the lightning port could this be the issue?

    My Iphone 5 home button  keeps pressing itself but stops if put pressure on the bottom of the screen on each side of the home button, i have noticed that there is a screw missing on the right side of the lightning port could this be the issue??

    If you are still under warranty, contact Apple to get it serviced. You can also visit an Apple Store or Authorized Apple Service Provider to get it looked at.
    iPhone - Contact Support - Apple Support

  • TS3899 I just switched to Iphone 5c from Blackberry...is there a way to jump from the 1st email listed to the bottom of the list (sometimes 300-400) without scrolling manually thru them all?  Also is there a way to organize them by sender?

    I just switched to Iphone 5c from Blackberry...is there a way to jump from the 1st email listed to the bottom of the list (sometimes 300-400) without scrolling manually thru them all?  Also is there a way to organize them by sender?

    Well, I think I know why the rules are not working. The alias mailbox is being listed as another mail folder  and not as an actual inbox so the rules are not being applied. While I wish the rules would work, I will continue to manually mark some of the emails as spam.
    As for the second issue with emails vanishing, I am waiting to see if it happens again. I think it must happen when it is syncing the data but I am not sure that it happens all the time. Today the previous emails seem to be their and it grabbed the new email so I don't know what happened with the vanishing email. Anyway this can be closed since I believe the main issue has been solved as being a setup issue with Yahoo alias email account.

  • How can I reduce the size of "Others" in iTunes' information bar for iPhone usage at the bottom of the "General"-screen?

    When I open iTunes and attach my iPhone to the PC, click on "iPhone" and then on "Overall-view" (the leftmost Item at the top bar, "Übersicht" in German), I see on the bar at the bottom of the screen from left to right: "Audio - Fotos - Apps - Documents/Data - Others - Free". Now my question: What does "Others" include and how can I reduce "Others"? At my iPhone it takes 2.5 GB. I have cleared all my e-mails, how can I reduce it further in order to get more free space? Thank you very much in advance!

    Hi Hans,
    “Other” space has several sources. Some ways of removing unneeded files from it can be found in this article -
    iOS: "Not enough free space" alert when trying to sync
    http://support.apple.com/kb/TS1503
    Specifically -
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    Click Apply to sync the changes to the device.
    Turn the music and photo sync options for the device on again.
    Click Apply again to try to sync the device to iTunes.
    If the 'Not enough free space' alert appears, continue to step 5.
    Turn off the automatic syncing functions for the iOS device. To do this:
    Select the iOS device from the iTunes window and click the Summary tab.
    Deselect "Automatically sync when this device is connected" and select the "Sync only checked songs and videos" checkbox.
    Click Apply to sync the changes to the device.
    Reduce the amount of data that is being synced to the device and resync the device. For example, if syncing your Music library exceeds the memory capacity of the device, choose "Selected playlists" to transfer rather than "All songs and playlists" under the Music tab in iTunes.
    If the 'Not enough free space' alert appears, continue to step 6.
    Restore using iTunes.
    Thanks for using Apple Support Communities.
    Best,
    Brett L 

  • Music wont sync on my new iphone 4s. Restored it from a backup and now there's no music on it. In the music tab it says: Thomas iPhone has access to music on iCloud. Songs can be fetched via WIFI or a mobile network. What to do?

    Restored it from a backup and now there's no music on it. In the music tab it iTunes says: Thomas iPhone has access to music on iCloud. Songs can be fetched via WIFI or a mobile network. The pnly thing I can chose to sync are voice memos.
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    If you want all the songs from an artist on your phone you can to to the artist view, tap on the artist, scroll to the bottom of the list and you will see a Download All button.  This works for playlists and albums too (scroll to the bottom and tap the Download All button).  I suppose if you wanted all your music on your phone you could create a smart playlist in iTunes on your computer that would contain all your music, upload it to iTunes match (Store>Update iTunes Match), and then you would get a Download All button at the bottom of this playlist on your phone to download all your songs.

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