My iphone has fallen into the water 6months ago and there is no apple store in my country so i gave the phone s technical service.but they couldnt repair the phone.and now the battery is swollen.can i replace the phone with the new one in spain?

You can only obtain warranty OR post warranty service in the country of original purchase
As your iPhone has user damage it has no warranty
IF the iPhone originated from Spain or another EU country you can get out of warranty service in any EU country

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My iPad's screen is crashed. And there is no apple store in my country. What can I do ???

Hello there ,
I bought an iPad mini with retina display last week. Unfortunately , today this morning the iPad has fallen to the ground. And the screen get crashed.
I tried to communicate with you guys by finding a certain email but I couldn't. Until I reached here.
The reason that I am looking for email is that i don't have an apple store in my country ( Saudi Arabia )
So please find me the way that you can help me with this problem
Thanks

You are not addressing Apple here. This is a user-supported forum. Look for an Apple certified service center in your country using this page: https://locate.apple.com/country

My iPhone 5s fell down and damaged, I've bought it from Canada . Now I am in Saudi Arabia, and there is no Apple Store here , What is the procedure in this case?

My iPhone 5s fell down and damaged, I've bought it from Canada .
Now I am in Saudi Arabia, and there is no Apple Store here , What is the procedure in this case?

The warranty is only valid in the country where you bought the phone. To get it serviced by Apple, you'll have to bring it back personally, Apple does not ship internationally.
If you can't bring it back to Apple in Canada, your only other chance is to search for a 3rd party repair shop. An Authorized Apple Service Provider in your country will not service the phone, sorry.

TS4062 I replaced my iPad with a new one. I backed up to iCloud but did not do a physical iTune Sync. Now I am having trouble recovering some Notes and Photos. I have been reinstalling Apps from the App Store. How do I recover my Notes?

I replaced my iPad with a new one. I backed up to iCloud but did not do a physical iTune Sync. Now I am having trouble recovering some Notes and Photos. I have been reinstalling Apps from the App Store. How do I recover my Notes?

Thank you again for all of your help!! I really appreciate it!
I think I am following -- I was able to upload to my iPhoto and all photos and videos are there that is a plus! I tried to create an Event in my iPhoto and put all of my photos in that event but for some reason, now my iTunes it not recognizing that Event in my iPhoto. It is not allowing me to import just that event at the moment but I may be doing something wrong. At least all of my pics and vids are in iPhoto so that is a plus and I know they are at least saved somewhere. Just for some reason, my iTunes it not locating the event that I created with only those photos.
Thank you for letting me know about my contacts! How do I know if I have the contacts app?
Also, I had no clue that my iCloud could be backed up via cellular data! However, is this a new feature with the most updated iOS?? Unforutnatly I am like 2 iOS updates behind because I don't have enough storage on my phone. I still get the notification that my phone needs to be plugged in and connected to wifi in order to back up to the cloud :-(
How can I sync using USB? Right now when i click on the info tab for my iPhone in my iTunes this is the answer that I get -- I am a little unclear as to what it means.
Sync Contacts:
Your contacts are being synced with you iPhone over the air from iCloud. Over-the-air sync settings can be changed on you iPhone
Sync Calendars:
Your calendars are being synced with you iPhone over the air from iCloud. Over-the-air sync settings can be changed on you iPhone

HT4061 I am living in Pakistan, Lahore. I have purchased an Apple Iphone 5S online from apple store. I am facing water damage problem and there is no apple store here in Pakistan, How can I repair my phone from apple service center? Please help me

I am living in Pakistan, Lahore. I have purchased an Apple Iphone 5S online from apple store. I am facing water damage problem and there is no apple store here in Pakistan, How can I repair my phone from apple service center? Please help me

Take it to an authorized service center or Apple Store in the country where the phone originated. Apple does not sell iPhones in Pakistan, nor will they ship them to Pakistan.

I have cs5.5 master collection. Replaced my iMac with a new one, used migration assistant, now on the new iMac the apps will not open,

I have cs5.5 master collection. Replaced my iMac with a new one, used migration assistant, now on the new iMac the apps will not open,

I found that out, so used the dvd install disk w the key and tried to install, ran to 87% complete then told me to close,
safari
safarinotificati
i closed safari, still wouldn't finish loading, i closed all safari notifications, nope, can't find any app called safarinotificati
New iMac, 10.10.2, photoshop ran perfectly on my old iMac with 10.10.2
so I cannot complete the loading,
John

My iPhone 5 is eligable for battery replacement but there is no Apple Stores in my country. Any advices what should I do?

Hello, I live in Montenegro and I bought used iPhone 5 off ebay few months ago. Phone is sim free but I notice really poor battery life. I have to charge it twice a day! Before 5 I used iPhone 4 and I had to charge every night but I could use the phone all day and I was fine with that. I checked and my iPhone is eligable for battery replacement program but there are no Apple Stores in Montenegro. There is T-Mobile which sells iPhones but I didn't buy mine over there. Is there a way for me to take advantage of this program? Can I get Apple to send me new battery and I will have local repair shops (which are very good) to replace the battery? I am ready to take full responsibility for that. If that is not an option could I visit apple store in US (example) and change my battery there for free, given that it is not bought over there?

This is how you get Service in your Country
The iPhone support site has troubleshooting articles to help you solve your iPhone issue on your own. If you have reviewed those articles and still need service for your iPhone, you can contact your carrier.Note: There may be a fee for diagnostic service. Please do not send any accessories with your iPhone because they will not be returned to you.
However the iPhone could have come from anywhere in the world since you purchased secondhand from eBay
You are correct T-Mobile will not touch the iPhone .
If you check the model number in settings>>>general>>>about >>>Model
if you google that number you will find out where the iPhone originated .If an EU country then you would be eligible for assistance in any other EU country
if not then which ever country comes up is the only source of help
This version of the link above is a European version maybe more relevant
https://ssl.apple.com/uk/support/iphone5-battery/as it links in the EU coverage

My factory unlocked I phone 4 had the power chip corrupted and there is no apple store around here (Jordan : middle east) so a guy fixed it for me , now i cant activate any sim on the device though it was working before , please help

it opens now but i cant pass the activation screen ....

Since you purchased the device in the US, you are correct that the coverage is only good there. However, whether there was something wrong with the phone before, since you have dropped it, there is no way for Apple to know there was a problem before. If you were to visit an Apple store, after making an appointment, you may be offered an out of warranty replacement, but that would probably be it. Since you are only going to be in the US for a short period of time, you are stuck. Either find an Apple store, or leave it with someone in the states that can have it repaired/replaced and have them send it back to you.
You have found the biggest problem with purchasing devices outside of the country you are going to use them in.

Can you replace a laptop with the ipad2? Several related questions.

Hi
I want to buy an ipad2 to replace my laptop (I pretty much only use it for email, reading website, online gaming, Facebook etc, and don't really feel the need to have one for anything else. Rarely write documents etc.)
Questions:
Can I use the itunes on the ipad to update and sync my iphone instead of with the laptop or do I still need some kind of pc to maintain this?
Are banking websites compatible with the ipad? I know apple doesn't support flash so am a little concerned about some webistes not working on the ipad. Wondering what kind of problems other might have had with this kind of thing.
Does the ipad work with Microsoft documents and spreadsheets (the few that I do use I would like to be able to do on there?
Are there any other areas that I might have trouble with?
Thanks in advance

Alexh7 wrote:
Hi
I want to buy an ipad2 to replace my laptop (I pretty much only use it for email, reading website, online gaming, Facebook etc, and don't really feel the need to have one for anything else. Rarely write documents etc.)
Questions:
Can I use the itunes on the ipad to update and sync my iphone instead of with the laptop or do I still need some kind of pc to maintain this?
Are banking websites compatible with the ipad? I know apple doesn't support flash so am a little concerned about some webistes not working on the ipad. Wondering what kind of problems other might have had with this kind of thing.
Does the ipad work with Microsoft documents and spreadsheets (the few that I do use I would like to be able to do on there?
Are there any other areas that I might have trouble with?
Thanks in advance
1) ios5 devices no longer need to be synced with a computer, though they can be. You can't sync your iphone to your iPad, but you can treat each independently.
2) I've never had a problem with my bank's site. Adobe themselves have abandoned Flash for mobile devices, so in time this issue will become less and less significant. In fact even now it's rarely an issue.
3) MS office doesn't run on iPad, but Apples iworks suite does. You can open MS office files and even export them back into MS Office formats. In truth it's so simple and straightforward that you quickly forget that they're entirely separate formats. There is also the option of 3rd party Apps, Freeware, that can handle MS Office files.
4) I found the key is not to expect the iPad to be a laptop with a few differences. It's an entirely separate product needing entirely different inputs. If your use is as you describe, mostly web-based, email etc, then iPad suits perfectly. Where it doesn't suit so well is where lots of keyboard input is required. Good though the ios software keyboards are, they are not the same thing as a physical keyboard. Fedback is entirely different etc. For that reason, iPad would not be ideally suited if there is lots of that type of input required.
Go for it. I'm sure you'll love it.
Good luck
Max

My lock button broke and there is no apple store in my area. What do i do?

Can i send it in? But then i wont have a phone so does it take long? Can i just take it to the radio shack i bought it from and get it replaced? If you got a white one can you get a black one in return or do they give you the same color?

Apple handles all warranty/support in the US. Go here for your options:
http://support.apple.com/kb/index?page=servicefaq&geo=United_States&product=ipho ne
You can request express service...costs extra.

On what reasons do the apple store replace your ipod with a new one?

please answer

I don't understand the question. What do you mean by "on what reasons"? Are you having problems with an iPod touch? If so, describe the problems and someone here can either offer suggestions for solving them or point you to the appropriate resources for addressing your issue.
Regards.

HT1147 id like to know if apple will replace a processor with a new one if i present the new processor

I was just wondering if i bought the imac with a 2.5ghz quad core processor if apple could switch out that processor with a 3.4 ghz quad core processor. I understand apple makes it easy for the user to add extra ram and i will be doing that within the first week but id like to have a more powerful processor without paying 1,999 for the 27in 3.1ghz

They will never, ever do this ever. Sorry.
If Mac's are too expensive or you want hardware upgrade options, you need to get a generic PC tower where you can get under the hood and change things like a hardware geek.
Apple isn't about hardware geeks.

Help! MacBook Pro only boots in Safe Mode and runs extremely slow (bonus: happened in Brazil and there are no Apple stores here - I need you guys!)

It's a MBP mid 2010. Last year it had some problems and an Apple authorised shop changed the HD and upgraded the OS from Snow Leopard to Lion. After that it seemed fine. Recently it started getting very slow and apps (e.g. Chrome, Flash) would crash. At some point it seemed stuck so I gave it a hard shutdown - bad idea. After that it would only boot in Safe Mode. I ran repar disk and repair permissions from the Disk Utility and it booted normally again but extremely slow. I upgraded to OS X 10.8.2, but didn't solve it. I tried booting with Command D to have a hardware diagnostic - it wouldn't boot and now it only boots in Safe Mode.
All data is backed and I have an external HD (but not an OS X Disc). Ready to anything. Help please!
Utility Disk Logs
Repairing permissions for “Macintosh HD”
Group differs on “Library/Java”; should be 0; group is 80.
Permissions differ on “Library/Java”; should be drwxr-xr-x ; they are drwxrwxr-x .
Repaired “Library/Java”
Warning: SUID file “System/Library/CoreServices/RemoteManagement/ARDAgent.app/Contents/MacOS/ARDAg ent” has been modified and will not be repaired.
Permissions differ on “System/Library/Frameworks/CoreGraphics.framework/CoreGraphics”; should be lrwxrwxrwx ; they are lrwxr-xr-x .
Repaired “System/Library/Frameworks/CoreGraphics.framework/CoreGraphics”
Permissions differ on “System/Library/Frameworks/CoreGraphics.framework/Resources”; should be lrwxrwxrwx ; they are lrwxr-xr-x .
Repaired “System/Library/Frameworks/CoreGraphics.framework/Resources”
Permissions differ on “System/Library/Frameworks/CoreGraphics.framework/Versions/Current”; should be lrwxrwxrwx ; they are lrwxr-xr-x .
Repaired “System/Library/Frameworks/CoreGraphics.framework/Versions/Current”
Permissions repair complete
Verifying volume “Macintosh HD”
Checking file systemPerforming live verification.
Checking Journaled HFS Plus volume.
Checking extents overflow file.
Checking catalog file.
Checking multi-linked files.
Checking catalog hierarchy.
Checking extended attributes file.
Checking volume bitmap.
Checking volume information.
The volume Macintosh HD appears to be OK.
Verifying and repairing partition map for “ST9500325AS Media”
Checking prerequisites
Checking the partition list
Adjusting partition map to fit whole disk as required
Checking for an EFI system partition
Checking the EFI system partition’s size
Checking the EFI system partition’s file system
Checking all HFS data partition loader spaces
Reviewing boot support loaders
Checking Core Storage Physical Volume partitions
Updating Windows boot.ini files as required
The partition map appears to be OK

See this for incompatible log in items
https://support.apple.com/kb/TS4348
Also you can perform #1 and #2 as these occur before Safe Mode, so you just reboot again with Shift key if you need to enter Safe Mode again.
At this point it sounds like your hard drive is dying or some sort of other hardware issue which I can only advise this.
Try to install OS X on a external drive and boot from it, if it's fine then you know your internal boot drive is dying.
Create a data recovery/undelete external boot drive
You can replace your internal drive yourself.
OtherWorld Computing is pretty good about providing drives and tool kits to perform that function yourself.
Install/upgrade RAM or storage drive in Mac's

HT1338 can i replace my mac with a newest model and pay a difference

can i replace my mac with the newest model and pay a difference>>>

Sorry. No.
Apple does not have a trade-in policy.
Best.

How can i rebuy an app with my new ID and password

I need to rebuy an updated app, because I no longer remember the password or email address I used for the original purchase. It is actually a free app, but it shows downloaded when I view it.

I did delete it from my phone as you suggested, but when I go back to itunes it still shows downloaded, so I cannot buy it again with my new id and password.

My iphone has fallen into the water 6months ago and there is no apple store in my country so i gave the phone s technical service.but they couldnt repair the phone.and now the battery is swollen.can i replace the phone with the new one in spain?

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