My iphone has just deleted all my contacts without any explanation. Any help?

Hello,
My iphone 4 version 5.0.1 has just deleted all my contacts without any explanation. Suddently my girlfriend called and I could only see her number, not her name.
I went to contacts and there was nobody in there!!! Even more, there are also no contacts on my ipad mini!!!! That's weird. What's happening?
I have gone to www.icloud.com and although there are some contacts, contacts are not synced with the latest updates, I also don't know why.
The most important thing in a phone are its contacts! I thought that apple was providing a complete backup solution, but I am afraid it is not reliable.
What can I do? What can Apple offer to me?
Is there a way of restoring an icloud copy directly from the iphone? I have thought on restoring and updating to ios7 and ask for icloud to put my backup copy of today in the morning, but it is possible that icloud does another copy and rewrites the 7am working copy. I have disconnected wifi in order to avoid a copy on icloud without contacts.
Thank you very much in advance for your help.
Sincerely,
Jordi

Hi Jordi,
I have the exact same problem and judging by the other posts we are not alone. The one thing that seems to be lacking is any official word or support from Apple - a "bury the head in teh sand" strategy appears to be the chosen response from one of the worlds biggest brands.
I took it to my Apple store and they were about as much use as chocolate over gloves and told me "this can happen sometimes"???? Seriously, this from an Apple Genius!!??!?!?
I have not had any joy with iCloud back up so I'm afraid I cant offer any help.
I will be going to Twitter and Facebook to try to get some action from Apple so I suggest we all do the same and create a noise that Apple cannot ignore....

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