My iphone in blue screen.what must i do?

my iphone in blue screen.what must i do?

Some people say things about opening it and taking the sim card out. Should I do this?

Similar Messages

  • Updated to 10.6.4 and have blank blue screen - what should I do?

    I updated to 10.6.4 and now have a blank blue screen - what should I do?

    Did you do the combo update?
    http://support.apple.com/kb/DL1048

  • My iPad has a blue screen  What's wrong with it

    My iPad has a blues screen what's wrong ?

    Hold the home and power button down until it restarts. If it continues, restore it. If it continues and only happens in one app, contact the developer or update the app if it has any updates. If it happens with not just one app, reserve an appointment at your local Apple Store and have it replaced. http://www.apple.com/retail/geniusbar/

  • My iphone 5 has got a blue screen what should i do

    the blue screen was like now and again but no its like every 5 mins and then wont turn back on! help!!!!!!!

    Basics from the manual are restart, reset, restore from backup, restore as new.  If you tried ALL of these in succession and your problem is not solved, then you'll need to bring your phone to Apple for evaluation.

  • IPhone 6 Blue Screen Crash Now my Phone will not stop crashing: Has Not turned back on after last crash.

    I very recently got my new iPhone 6. I got it on new years eve. I'm not sure what version of the OS it is on, but I'm going to assume it is on the latest, 8.1.2. Today has been the only day i have had an issue. Earlier in the day the phone froze and the Wifi was showing to only have one bar. They Phone then shut off and flashed a red screen for about a second. After that, I had no issues for a few hours. Later that night the phone crashed three times. 2 of them showed a blue screen before crashing. The third time the phone would not let me open any apps and then just shut down, and as of right now it has not turned back on. Is there a way to fix this or am I going to have to replace my phone?

    I was able to turn it on but when I turned on WiFI the apps would not open and the phone crashed again and turned off.

  • Who knows how to fix iphone 5s blue screen of death and itunes error 4013?!

    Hi
    Last day, dec 14th, a blue screen of death appears on my iphone 5s, aparently because I was installing facebook app.
    After that, the iphone remains restarting over and over non stop, until the battery shutoff.
    I try to press home and power/sleep buttons for 10 secs, but stil continuous with the blue screen.
    After that, with battery charged, I tried to hold the home button and simultaneously connect to an usb cable (the cable is in perfect conditions) to start itunes.
    Its worked, but now, everytime shows an itunes message: error 4013, "the iphone cannot be restored".
    What can I do now?!
    Thanks

    Hi Tks777,
    Thanks for visiting Apple Support Communities.
    If you see an "error 4013" when you try to restore your iPhone, try these troubleshooting steps:
    Error 4000, 4005, 4013, 4014, and 4016
    After you perform each step, try to restore your device.
    Restart your computer.
    Disconnect all your USB devices from your computer and connect to another USB port.
    Use a different USB cable.
    Uninstall third-party security software.
    Try restoring using an alternate computer.
    You can find the article with these steps here:
    iTunes: Specific update-and-restore error messages and advanced troubleshooting
    http://support.apple.com/kb/TS3694
    Regards,
    Jeremy

  • My iPad crashed and went to a blue screen what can I do to try and fix it. I have tried plugging it in to both the charger and the computer. Need help ASAP it's a gen 3

    Please help my gen 3 iPad just crashed to a blue screen I have tried everything to fix it. I've plugged it in to the charger and my computer and it doesn't respond. Any suggestions would be a help

    Try this  - Reset the iPad by holding down on the Sleep and Home buttons at the same time for about 10-15 seconds until the Apple Logo appears - ignore the red slider - let go of the buttons. (This is equivalent to rebooting your computer.)
    Frozen or unresponsive iPad
    Resolve these most common issues:
        •    Display remains black or blank
        •    Touch screen not responding
        •    Application unexpectedly closes or freezes
    http://www.apple.com/support/ipad/assistant/ipad/
    iPad Frozen, not responding, how to fix
    http://appletoolbox.com/2012/07/ipad-frozen-not-responding-how-to-fix/
    iPad Frozen? How to Force Quit an App, Reset or Restart Your iPad
    http://ipadacademy.com/2010/11/ipad-frozen-how-to-force-quit-an-app-reset-or-res tart-your-ipad
    Black or Blank Screen on iPad or iPhone
    http://appletoolbox.com/2012/10/black-or-blank-screen-on-ipad-or-iphone/
    What to Do When Your iPad Won't Turn On
    http://ipad.about.com/od/iPad_Troubleshooting/ss/What-To-Do-When-Your-Ipad-Wo-No t-Turn-On.htm
    iOS: Not responding or does not turn on
    http://support.apple.com/kb/TS3281
    Home button not working or unresponsive, fix
    http://appletoolbox.com/2013/04/home-button-not-working-or-unresponsive-fix/
    Fixing an iPad Home Button
    http://tinyurl.com/om6rd6u
    iPad: Basic troubleshooting
    http://support.apple.com/kb/TS3274
     Cheers, Tom

  • IPhones 5s blue screen

    Does anyone experience blue screen after upgrading to iOS v8?
    I've tried resolving this issue by resetting my phone.  It will be ok after 2 days, then back again to experiencing blue screen, then it will turn on and off again and again, as if trying to reboot but eventually gets off totally.  It can only be turned on when plugged for charging, however, it almost takes more than an hour just to show the apple logo.  I also tried ensuring that all applications are up-to-date for any upgrade, as I initially thought the issue has something to do with the apps that I am using. 
    By the way, my phone is only 15months old.  This is the first time I had this issue in an iPhone.  I have been an iPhone user since its 3Gs model. 
    Not sure now, whether I have to request for a battery replacement instead.  Getting a health check of the iPhone (to where I am) prior to actual troubleshooting/servicing already cost so much!  As such, I may need to know what to request beforehand.
    Any suggestions?

    Howdy there lizamc,
    If I understand you correctly you have been resetting your phone to help combat the blue screen issues you've been having with your phone which seems to stem it for a bit, but comes back. Thats where I would ahve started as well. Next to help isolate the issue to software or hardware I would next backup the phone to iTunes and restore it as a new device with this article:
    How to erase your iOS device and then set it up as a new device or restore it from backups
    If the issue is resolved and you don't see the blue screen again it would seem the issue was to do with the backup itself. If it persists then there is a hardware issue with the phone that would need service.
    iPhone Other Repair Options
    Thank you for using Apple Support Communities.
    Take care,
    Sterling

  • IPhone 5 Blue Screen Then Get Restarting

    my iphone 5 get blue screen and then reboot i restore it today with ios 7.1 but it still getting the blue screen, i think it could be a software error but i restore it with the new actualization and it continue getting the same error i dont know what it could be. does anyone have the same error and got a solution for this ??

    I also have the same problem. It started almost a week ago. This issue have began after updating to iOS 7.1. The most interesting thing is that I have five 5s phones with the same level of iOS and this is the only one with this problem!!! What happens with Apple that cannot resolve something that is reported in some phones since iOS 7.0.3.???
    All the five 5s phones were aquired 5 months ago, so why we have this problem, and just with one of our phones??

  • Iphone 5s blue screen of death

    So yesterday my iphone 5s that was brand new at Christmas was being very glitchy. It was freezing and then I did a hard shut down (hold the home and power buttons for 10 seconds) at now when i try to turn it back on the the white screen with the black apple logo shows up then the white wheel show up the phone wont load up and the whit wheel just keeps on spining until it overheats and then i get the blue screen of the and it restarts itself and repeats the whole thing again. So any answers will help me.   Thank you very much

    I spoke to Apple again and to cut a long story short, they basically said its RIP for my phone. They have ordered me a replacement that should get delivered tomorrow. They did say I could walk in to an Apple store and pick a new one up, but I don't live near an Apple store so they are going to send one.
    He described the issue as 'a developing problem that they are becoming aware of'. To be honest they didn't make me try to do much to save the phone and were very quick in offering me a new one so they must know it is game over when it happened.
    I'm just glad I backed up to my iMac last night.

  • IPhone 5s blue screen, freeze, lockup, reboot, restart

    One day, out of the blue, my phone screen went to a blue screen and then restarted.  It happened just a couple times a day and was not isolated to any particular app when it occurred;it was random other than the fact that I was utilizing the phone when it happened.  I ended up searching for some answers and tried restoring the phone, rebooting by holding the power and home button down, using recovery mode to restore the phone and nothing seemed to work.  Then, it stopped going to the blue screen for a few days.  The issue resurfaced with new symptoms which haven't gone away since.  I still get the blue screen, although less often and now it reset dozens of times a day, sometimes in a repeated loop for several minutes.  Once, the screen froze and the image was distorted with vertical lines every other row of pixels on a portion of the screen.  Everything I have tried (reboots, restores, etc) have failed to fix the problem.  This appears to be a fairly widespread issue with iPhones and I'm curious what apple has to say about it.  Is it IOS compatibility issues?  Does apple plan on finding a fix for the issue?  Will there be a recall?  These phones are not cheap to replace and I can't afford the risk of buying a new iPhone without some sort of assurances and/or explanation from apple.  I've been using iPhones since the 3g was released and but now I consider my options.

    Sorry, this is a user to user technical forum. We are just users like you, so we wouldn't know what Apple has to say about it. You can send your feedback directly to Apple, however:
    Apple - Feedback
    Cheers,
    GB

  • Iphone 5s Blue screen error while sync with iTunes?

    While try to sync iphone 5s with iTunes, immediately getting blue screen and phone restarted. Please help.

    Forgot to add that I replaced it my self. After I replaced the back I tested the phone out before screwing the last 2 screw next to the lighting port. The phone worked then. But that was before i plugged in the Touch ID cable.

  • IPhone 5S Blue Screen Boot Loop iOS 8

    Hi all
    I've had my 32GB iPhone 5S for 5 months now. I installed iOS 8 when it came out, and have had no issues up until today.
    Today while using my device, all of a sudden the screen went blue, turned off, and re-booted with the Apple logo. Was weird, but it was working again after.
    About 20 minutes later, all **** broke loose. Now the phone is continuously looping from the Apple logo to the blue screen. I've tried plugging the phone into my MacBook but iTunes won't recognise it unless it's in DFU mode, in which I have tried restoring the phone through that and iTunes, only resulting in wasting about 10 minutes of the software loading onto the iPhone, then the blue-screen occurring and "Error 9" appearing on iTunes.
    The other issue is as of last Sunday, I now live in Singapore. I normally would take my phone down to my local Apple store in Melbourne to get it replaced.
    The phone has never been opened, repaired, etc. I had my original 5S replaced about 2-3 weeks ago by Apple Chadstone due to the screen clicking issue.
    Any ideas/tips/advice? This is doing my head in.

    Hi K.Dandr,
    I apologize, I'm a bit unclear on the scope of the issues you are describing. If you are having multiple issues after updating to iOS 8, and the issues returned a couple days after a restore of the OS and your apps/data, you may want to make sure you have a current backup of your data in iTunes, then try restoring your iPhone to factory settings and testing it in that default condition to see if the issues persist before restoring your data. You may find the following article helpful:
    Use iTunes to restore your iOS device to factory settings
    Regards,
    - Brenden

  • Iphone &ipod blue screen error

    does anyone know how to fix a iphone and ipod blue screen error.
    i just installed itunes 8, the other day, and was able to sync both devices, then the other day i went to charge both my phone and ipod, and when i connect both devices to my docking station, my computer gave me the blue screen error and shut down.
    outside of doing itunes 8, i havent changed anything in my system.

    http://support.apple.com/kb/TS2280

  • Apple iPhone 5S blue screen and error 14 while restoring

    Got my new iPhone 5S for 2 weeks. Suddenly he became to show blue screen of death and restore after about an hour. I read, that it can be caused by iWork apps, but i didn`t even open them. After another blue screen iPhone moved in a cyclic reboot. Tried to restore via itunes, but never finished because of blue screen when installing iOS and occured error #14. Tried many hints, but still haven`t solution. Please help!

    i`ve tried all hints. disabled antivirus and firewall. cleaned hosts, many usb ports, 2 pc`s (win7). in dfu mode error 40 appears.

Maybe you are looking for

  • Does not appear

    When I plug my Ipod into the computer, it does not appear anywhere on the computer, not even in itunes. I ahev tried looking in most places but nothing happens except that sound when you connect and disconnect it. Any suggestions?

  • After update to v17 Firefox freezes

    After an automatic update to version 17.0.1, whenever a web page is selected it "freezes" on that page, only way to get out of Firefox is to go to task manager and stop program.

  • Check DateTime in EditText ?

    How can I do ? I want check the type DateTime for EditText when user enter ? If user enter dont the type DateTime then display messagebox ("error") thanks !

  • Bluetooth Headset Not Working in Bootcamp/Windows XP

    I have a Plantronics Bluetooth headset that works fine in OSX, and is paired successfully in Windows XP. For some reason though, Skype doesn't recognize it, and it is not visible in the sound control panel. The latest Macintosh Drivers disk seems to

  • How can I reboot my macbook pro to how i first got it if i don't have the cd

    How can I reboot my Macbook Pro to how it was when I first got it if I don't have the cd