My iphone is connected to wireless but internet doesn't work

hi,
my iphone 4s is connected to wireless, but the internet won't work. i know the internet is working, because i'm able to access it from my computers. and this problem is happening at every wireless network i've tried in the last 48 hours. it is connected to all the wireless networks, but is not getting internet. the phone works and i'm able to get texts. but none of the apps the use the internet are working. i do not have a data plan, so i can only access the internet through wireless.
i have tried all of the following:
i have restarted my phone.
i have reset my network settings.
i have turned off wifi networking in location services.
still no dice. any other suggestions, short of wiping my entire phone?

Hi there,
This just happened to me and was super frustrating! Thank you for your post and working out how to fix the bug. I have one question. After you reset your VPN in settings, did you resort your iPhone on your computer after? I am just wondering if restoring it now will help stop the bug happening in the future?!?!
Cheers!

Similar Messages

Iphone 4s connects to wifi but internet doesn't work. Driving me mental, help!!

Been having issues with phone for the last few months, it cuts out the internet 2/3 times a night and I have to reboot the wifi. I originally thought it was the wifi (which it possibly still is) and got a new router, but now the phone connects to wifi but the internet won't work at all. I've looked on a few other posts about changing the DNS but it hasn't helped. We have a few other devices in the house which connect to the internet perfectly, so I really don't know what the issue is. Someone please help!!
Thanks in advance.
Sarah

Hi, KK93.
Sometimes a simple power cycle of the router and Mac can resolve the issue. However, try the steps in the article below to troubleshoot the Wi-Fi issue with your MacBook.
Troubleshooting Wi-Fi issues in OS X
http://support.apple.com/kb/HT4628
Also, see the article below to make sure the router setting have been optimized for performance.
iOS and OS X: Recommended settings for Wi-Fi routers and access points
http://support.apple.com/kb/HT4199
Cheers,
Jason

I am connected to wifi but Internet doesn't work.

I am connected to wifi but Internet doesn't work. Software updated and settings reset. Still no luck. I pod touch

Despite the connection indication you may not really be connected to your WiFi network.
Your router may not have given your iPod a valid IP address. To check on this go to Settings > Wifi > your network name and touch the ">" to the right to see the network details. If the IP address shown starts with 169 or is blank then your router didn't provide an IP address and you won't be able to access the Internet.
Sometimes the fix for this can be as simple as restarting your router (remove power for 30 seconds and restart). Next, reset network settings on your iPod (Settings > General > Reset > Reset network settings) and then attempt to connect. In other cases it might be necessary to update the router's firmware with the latest from the manufacturer's support web pages.
If you need more help please give more details on your network, i.e., your router make, model and version, the wifi security being used (WEP, WPA, WPA2), etc.

Mac connects to wifi, but internet doesn't work. Network diagnostics shows problem starts at ISP. All software is updated and all other devices are able to effectively use the wifi source.

Mac connects to wifi, but internet doesn't work. Network diagnostics shows problem starts at ISP. All software is updated and all other devices are able to effectively use the wifi source.

Hi, KK93.
Sometimes a simple power cycle of the router and Mac can resolve the issue. However, try the steps in the article below to troubleshoot the Wi-Fi issue with your MacBook.
Troubleshooting Wi-Fi issues in OS X
http://support.apple.com/kb/HT4628
Also, see the article below to make sure the router setting have been optimized for performance.
iOS and OS X: Recommended settings for Wi-Fi routers and access points
http://support.apple.com/kb/HT4199
Cheers,
Jason

Connected to airport, but internet doesn't work

last night my internet worked fine. i use wireless with airport and this morning when i work up my computer from 'sleep' the wireless network was still connected but i'm unable to use the internet at all. any ideas of what is wrong or what to do? i've tried a lot of different things and nothing has worked. please help!

Your wireless router is connected to a cable or DSL modem? Did you power the modem off/on? Power it on/off, then power the wireless router off/on.
Are the lights on the modem flashing as you would expect?
Is there a standby button on the modem that could have been pushed by mistake?

Iphone says 4G but internet doesn't work

My iphone has full bars and 4G icon but my internet has no connection.

The phone is about one year old. I can make and receive calls. I noticed this problem about a month ago. Once I have WiFi connection, internet works fine. It's really annoying when the phone says 4G (internet connection), but internet doesn't work. If the AT&T network is not available, why does my iphone say 4G? Thanks

My Iphone 5 suddenly turned off and there is only the Itunes logo with the usb image and arrow key. I've now connected to Itunes but it doesn't work

My Iphone 5 suddenly turned off and there is only the Itunes logo with the usb image and arrow key. I've now connected to Itunes but it doesn't work

Have a look through this Doc
http://support.apple.com/kb/TS3281

I bought an iphone 6 in the usa but it doesn't works on Brazil

i asked for an unlocked iphone 6 but it doesn't works on brazil. What I have to do?

luizav wrote:
i asked for an unlocked iphone 6 but it doesn't works on brazil. What I have to do?
Where was the phone purchased?
What merchant?

Connected to wifi but internet won't work (airport router)

Help,
I've tried everything to get my ipad to connect to the internet. It says there is an excellent connection to my router (airport) and my imac & iphone work fine.
So far I have:
fogotten the network
reset the network
reset my ipad (completely and reinstalled everything)
turned off the airport router for 2 minutes
Added static ip address, sub address and DNS
Does anyone have any ideas?
Earlier in the week I had an amplifier installed to improve the signal for my cable modem. Could that be interfering with just my ipad?
Any thoughts will be greatly appreciated.
~Reva

Hi!
So I'll explain my problem and how I fixed it.
I have two macs and iphones in the house. I use an airport time capsule.
The ethernet works just fine.
Wifi on one iphone and one mac works fine.
The other two don't. If I self-assign an IP address, the other mac works, but the iphone still doesn't work.
I searched everywhere and tried a lot of crazy stuff.
Here's what was wrong:
The airport was not assigning an IP address, or it was too slow so the mac and iphone assigned their own. A self assigned IP looks like this:
169.254.xxx.xxx
Internet connection does not work with an IP address space of 169.254.xxx.xxx from ISP, router, or manual configuration
An IP assigned by the airport (DHCP), should look like this:
(10.0.1.25 or similar).
Solution: Reset the airport to factory settings. Reconfigure wifi network.
Took 5 minutes. Super easy. Fixed everything. Now all devices work, no problem. The airport automatically assigns proper IPs.
Also, if you have a backup on your Time Capsule, don't worry. It won't be deleted, and when you connect to the newly configured airport with Time Machine, it will automatically find the old backups and continue as usual (just tried this today. absolutely no problems.
Hope that helps everyone!
I hope it reaches the people who need it!

Connected to Wifi but internet doesn't operate correctly. Reoccurring*

Hi everyone,
So this problems happens about every other month now. I'll be browsing the internet then all of a sudden the page wont load. I'll be staring at my browser for 10mins then I get the notice "This web page is not available" this whole time I'm connected to my wifi. But the catch is I'd turn off my wifi, then reconnect and browse the internet and it would work fine load pages really quickly, the weird part is after reconnecting for about 4mins of browsing it would act up again, but sometimes it would work for 30mins then act up. This is starting to become very frustrating. I've called multiple times to my internet provider and on their end nothing seems to be wrong. I've also just talked to apple support and they weren't that much help because they kept making me disconnect from my wifi, then reconnect to my wifi then ask me "how is your browser doing now?" when I already tell them the moment I disconnect then reconnect my browser works fine, it's happens mid-browsing which is so annoying. Anyone know what's wrong with my Mac?
Here's some of my info
Macbook pro
OS X 10.8.5
happens to both google chrome and safari

Despite the connection indication you may not really be connected to your WiFi network.
Your router may not have given your iPod a valid IP address. To check on this go to Settings > Wifi > your network name and touch the ">" to the right to see the network details. If the IP address shown starts with 169 or is blank then your router didn't provide an IP address and you won't be able to access the Internet.
Sometimes the fix for this can be as simple as restarting your router (remove power for 30 seconds and restart). Next, reset network settings on your iPod (Settings > General > Reset > Reset network settings) and then attempt to connect. In other cases it might be necessary to update the router's firmware with the latest from the manufacturer's support web pages.
If you need more help please give more details on your network, i.e., your router make, model and version, the wifi security being used (WEP, WPA, WPA2), etc.

Laptops show great signal but internet doesn't work

My desktop and several laptops within my family all show excellent internet signals (5 bars); however, two of our laptops connect to the internet but their browsers say we are not connected to the internet (or a "connection is limited"). Two other laptops work fine. I do not think it is a bandwidth issue and I think there is enough room because I have tried connecting with the two bad laptops when all other devices are turned off.
Could my operating system have anything to do with it? I have leopard right now and am considering upgrading to snow leopard.
Thanks

Hard-2 ,
First think to check it to see what IP address it has picked up, if it's 192.x.x.x then fine, if 196.x.x.x the it hasn't got it's self configured, presuming you are using DHCP from the router?

My iphone is connected to wireless but itunes and appstore doesnt work. Safari doesnt open websites?

My WiFi is connected to my iphone 5s but if I will open the appstore,itunes etc they say 'cannot connect to app store'. And if I open Safari, there is no 'server'. I restart my iphone but nothing changes. Please help me. Thank You. (Excuse me for my bad English)

You may not really be connected to your WiFi network.
Your router may not have given your iPhone a valid IP address. Go to Settings > Wifi > your network name and touch the "i" to the right to see the network details. If the IP address starts with 169 or is blank then your router didn't provide an IP address and you won't be able to access the Internet.
Sometimes the fix can be as simple as restarting your router (remove power for 30 seconds and restart). Do not reset your router. Next, reset network settings on your iPhone (Settings > General > Reset > Reset Network Settings) and then attempt to connect. In other cases it might be necessary to update the router's firmware with the latest from the manufacturer's support web pages.
If you need more help please give more details on your network, i.e., your router make, model and version, the wifi security being used (WEP, WPA, WPA2), etc.

Laptop connects to iPhone 4s personal hotspot but internet doesn't work

I want to be able to use internet on my PC laptop (or any wi-fi capable device) with my 4S as the wi-fi hotspot. The laptop I'm using (Windows XP) sees my phone and connects to it (with full connectivity) but web pages won't load (there doesn't seem to be internet connectivity). What am I missing here? I've read you need a separate tethering plan with your wireless provider in order to use your phone as a personal hotspot? That's pretty dumb considering I'm already paying for a data plan and now they want more money on top of that in order to use that? Stupid...

You can call it all the names you want, but the bottom line is that without purchasing a tethering plan, you can't share your internet connection.

Iphone connect to wifi but DNS doesn't work

I have just changed my mobile phone from Android(Nexus S) to iPhone 4S. The user experiences of iphone 4S is great as expected. But, but recently I have met the "popular" problem of iPhone 4S. This happens to my new iphone 4S frequently and some time it happens to my iPad 2 as well.
The problem is that, sometime, even you see the iphone has been connected to the WiFi, you can't visit any website unless you type the IP address in the browser. Even you disconnect from the router and use 3G, you still have the problem. The only work around is to restart your iphone.
First I think it is due to the DNS service down from the router. But my other devices and computer have no problem. And I also changed the DNS server address in the iphone and the problem still exists. Even I use VPN, iphone seems not being able to parse the URL to the ip address.
So, my conclusion is that, the DNS process of my iphone crashes. Maybe due to the compatibility of the router. But I think it is more or less the bug of the iphone.
And also,some reports from the internet shows that some user have the problem by installing certain app from app store. So I think maybe it is due to some APIs related with network cause the process crash. It is also may be the scenario of mine because I just started to install a lot of applications on my iphone.
By the way, my iphone is not jail break. So I hope Apple could fix this problem officially as soon as possible. Will them?

Okay, this morning it happened again. I unplugged my iphone, surfed some pages fine. Five minutes later I woke it up again, tried to go to the app store. Nothing.
Tried to surf some newspaper sites. Nothing. So I used an IP address rather than the www.blablabla.com address and it works.
Confirmed. Some sort of cirumstances let the DNS service crash. Only IP addresses work. After a reboot (that's the only chance) it works again.
Network reset, restore iOS, all other typical help steps, never cured it.
That's a bug.
Lets put it on http://www.apple.com/feedback/

Laptop's Internet connection connects to Personal Hotspot but internet doesn't work, help?

I have an Iphone 5 and whenever i connect it using a USB cord to my laptop to use my Personal Hotspot, my laptop accept it and everything goes well until i want to use the internet. Whenever i want to use the internet the pages dont load for instance google doesn't load and then it tells me no internet access but on my desktop it shows that I have internet. Can you please help me???

iOS- System requirements for Personal Hotspot
iOS- Understanding Personal Hotspot
iOS- Troubleshooting Personal Hotspot

My iphone is connected to wireless but internet doesn't work

Similar Messages

Maybe you are looking for