My iphone is crashed during upgrading

I bouht a new Iphone and would upgrade it.
first there was a problem, and me was told it must bring back to factory settings. after bringing it back, every time it gives an error nr 9 what is a connecting problem. we have done every advise, including changing computer en cabels. We use only apple computers. wahet to do.

This is what I found about error 9:
Error 9: This error occurs when the device unexpectedly drops off the USB bus and communication stops. This can occur if the device is manually disconnected during the restore process. This issue can be resolved by performing USB isolation troubleshooting, using a different USB dock-connector cable, trying another USB port, restoring on another computer, or by eliminating conflicts from third-party security software.
Did you check the docking port for any kind of debris or lint?
Since you're using Macs you should not have security software installed, which can block your USB ports. Any other kind of software running that is controlling or using the USB connections?
Are you using USB keyboards or any other USB devices while the phone is connected? If possible disconnect those devices.
Did you try to create a new user on the Mac and set up iTunes and try to restore the phone?
What about connecting in recovery mode? iPhone and iPod touch: Unable to restore
Troubleshooting USB connections http://support.apple.com/kb/TS1286 has also some interesting suggestions, for example resetting the USB connection
Message was edited by: Ingo2711

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HT1414 My iPhone has crashed during a sync and now I can't restore from backup as it is asking for password to load the backup yet neither the lock code for the phone or my iTunes Password are working... I have no other password to all upon and need the r

My iPhone has crashed during a sync and now I can't restore from backup as it is asking for password to load the backup yet neither the lock code for the phone or my iTunes Password are working... I have no other password to call upon and need the restore to retrieve info onto my phone, I am a real novice to this...... please help, !!!!

If anyone else is looking for a solution to this same problem, I was able to get it working looking through several older discussions.
The solution was to use the password that I had on my iTunes account the very first time I set up the iPhone about a year ago. I changed my iTunes password about 10 months ago; but apparently, the backups continue to use the password that existed when the phone was first set up.
A couple of troubling things with this are that 1) I didn't apply a password when I did the backup this afternoon so I don't understand why it was required when I did the restore a few hours later. and 2) it makes zero sense why iTunes would not be smart enough to use the current accout password when requiring the password to restore from a backup made with no password.
I thought iTunes and Apple were smarter than that. With so many posts stating exactly the same problem, it is clear that this is bug in the software.
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IPhone 4 crashed during ios update (5.0.1) and won't restore. anyone know how i can get my iPhone working again?

iPhone 4 crashed during ios update (5.0.1) and won't restore. anyone know how i can get my iPhone working again?

Try to force your phone into recovery mode. Disconnect it from the computer's USB cord. Turn it off if you can by holding the sleep/wake switch until you see the red slide to off. If you can't turn it off, please continue. Press and hold the home button while plugging it into the computer's USB cord. Continue holding the Home button while iPhone starts up. While starting up, you will see the Apple logo. When you see "Connect to iTunes" on the screen, you can release the Home button and iTunes will display the recovery mode message. See http://support.apple.com/kb/HT1808 for details.
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Where is memory.dmp if server crash during upgrade?

I am updating a server from 2008r2 to 2012, but server keeps crash during upgrade.
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Hi,
Based on my experience, the memory dump file will be created by the operating system in its own folder in the MEMORY.DMP
file by default. Windows keeps a list of all the small memory dump files in the %SystemRoot%\Minidump folder if you have choose the “small memory dump” option in the Startup and Recovery page. Of course, you can change the folder location for the memory dump
files.
If you can access to the page of
Startup and Recovery, you can view the location of the memory dump file.
More information:
How to read the small memory dump file that is created by Windows if a crash occurs
http://support.microsoft.com/kb/315263#method2
Windows 8 and Windows Server 2012: Automatic Memory Dump
http://blogs.technet.com/b/askcore/archive/2012/09/12/windows-8-and-windows-server-2012-automatic-memory-dump.aspx
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IPhone 4 crashed during app update, apps are blank

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Try to force your phone into recovery mode. Disconnect it from the computer's USB cord. Turn it off if you can by holding the sleep/wake switch until you see the red slide to off. If you can't turn it off, please continue. Press and hold the home button while plugging it into the computer's USB cord. Continue holding the Home button while iPhone starts up. While starting up, you will see the Apple logo. When you see "Connect to iTunes" on the screen, you can release the Home button and iTunes will display the recovery mode message. See http://support.apple.com/kb/HT1808 for details.
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I had this same problem before. You have to put your phone in DFU mode to be able to successfully restore your iPhone. I'd recommend not restoring from a backed up profile and just starting a new one when you do get it restored. For instructions on getting your phone in DFU mode, check out the following link: http://limitededitioniphone.com/how-to-put-the-iphone-into-dfu-mode/
I'd recommend one of the "Alternative Methods". The first method is tricky because the timing has to be perfect.
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Ipod Touch, 1st generation crashed during upgrade to v3.1.3 software

I have just paid to upgrade the software on my 1st generation Ipod touch. The software seems to have downloaded to my itunes, but some sort of error message occured during the download, and my ipod has crashed. The screen is locked on an image of an apple icon with a download progress bar half way filled. I can't turn the ipod on or off. When I plug it into the computer, it recognizes that a device is there, and it allows me to sync my ipod, but the screen remains unchanged. Does anyone have any idea on what I can do to fix this?
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I am continuing to have problems with getting my ipod touch restored. I am following the directions on the faq's but it seems that my touch continues to freeze up during the restoring nprocess. Itunes continues to sync, but the ipod screen remains unchanged.

WRT160N V2 crashed during upgrade

Hi all,
I was doing a Software upgrade on my router last night, but during the upgrade it suddenly lost its connection and crashed! Since then i have not been able to connect to the router again and even a reset does not work! Any one experience the same or know a work around!
txh
og

Did you select the correct hardware version while downloading the Firmware file to upgrade your Router...
Download Firmware 3.09 MB...
Download TFTP Utility...
Connect your computer straight to the Router on Ethernet Port #1...Hard reset your router - Press and hold the reset button for 30 seconds...Release the reset button...Unplug the power cable from your router, wait for 30 seconds and re-connect the power cable...
Now see if your computer obtains an IP Address from the Router - Click Start >> All Programs >> Accessories >> Command Prompt...A black box will appear(Command Prompt)...In the Command Prompt window type ipconfig and press 'Enter'...Look for Ethernet Adapter Local Area Connection IP Address , Subnet Mask and Default Gateway...
IP Address should be 192.168.1.x, Subnet Mask : 255.255.255.0, Default Gateway : 192.168.1.1 (assuming your router is 192.168.1.1)...
If you get the above mentioned IP Address, Subnet and Gateway Address then you should ping the Gateway, type ping 192.168.1.1 and press Enter...If it gives you request timed out then disable any firewalls, security softwares on the computer and ping the router again...If you still get Replies then you should be able to Upgrade your router's firmware...
If you do not get teh above mentioned IP Address then you need to assign your computer a static ip address,
Click on the Start button >>> Settings >>> Control Panel >>>Network Connections- Right click on the icon for Local area connection and go to properties- On the 'General' tab select 'Internet Protocol TCP/IP' and click on the Properties button- Select 'Use the following IP address'- Provide IP Address - 192.168.1.5 Subnet Mask - 255.255.255.0 Default Gateway - 192.168.1.1, click on ok button to Save and Click on "Close" on main Properties window...
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Double click the tftp.exe file and click run :
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System crash during upgrade

First off my system seems to now work fine . I'm curious to where I messed up tho so I'll try to briefly tell you about my update this morning.
It's been 2 month since I last updated I followed the news.
pacman -Qqo /bin /sbin /usr/sbin | pacman -Qm -
Resulted in grub-common from what I could google that should not matter.
[2013-07-12 07:04] [PACMAN] Running 'pacman -Syu --ignore filesystem,bash'
[2013-07-12 07:04] [PACMAN] synchronizing package lists
[2013-07-12 07:04] [PACMAN] starting full system upgrade
During the update X (I assume) crashed I still had sound but the system was frozen while flickering between a black and white screen. I had to cool boot.
On startup I got sent to busy box. I did a chroot into the system.
chroot /mnt/arch /usr/bin/bash
Cannot chroot '/bin/bash': No such file or directory
Not sure if it's related.
https://mailman.archlinux.org/pipermail … 33049.html
[2013-07-12 10:18] [PACMAN] Running 'pacman -Syu'
[2013-07-12 10:18] [PACMAN] synchronizing package lists
[2013-07-12 10:18] [PACMAN] starting full system upgrade
[2013-07-12 10:19] [PACMAN] Running 'pacman -S bash'
[2013-07-12 10:20] [PACMAN] upgraded bash (4.2.045-1 -> 4.2.045-4)
[2013-07-12 10:20] [PACMAN] Running 'pacman -Su'
[2013-07-12 10:20] [PACMAN] starting full system upgrade
[2013-07-12 10:20] [PACMAN] upgraded filesystem (2013.03-2 -> 2013.05-2)
[2013-07-12 10:20] [PACMAN] Running 'pacman -Syu'
[2013-07-12 10:20] [PACMAN] synchronizing package lists
[2013-07-12 10:20] [PACMAN] starting full system upgrade
I rebuild the kernel then for some reason I decided to reinstalled grub too.
Now the system boots. As I started out I am wondering why this happened?
edit; was never able to find a useful clue and it has not repeated itself thanks for trying to help btw.
Last edited by cell (2013-10-21 17:51:59)

Are you wondering why X crashed or why X's crashing followed by reboot resulted in being dumped into the busybox shell?
I have no idea about the first.
Regarding the second, as I understand it, you rebooted before updating bash or filesystem, correct? So basically, anything looking for commands under /bin, /sbin or /usr/sbin would have drawn a blank because the upgrades you'd completed would have correctly moved everything to /usr/bin leaving those directories empty (except for bash etc.). The final upgrade of filesystem removes those empty directories and replaces them with symbolic links to /usr/bin which ensures that anything looking for stuff in /bin etc. will continue to find it. If you look in /etc/shells, for example, you will see that most shells are still specified as /bin/<shell> just for instance.
I'm not sure why X crashing prevented you from completing the upgrade. Did you try switching to another tty and just continuing at the command line? (Or restartintg X?)
Last edited by cfr (2013-07-13 01:23:52)

IPhoto Crashes during Upgrade at Thumbnails

I have searched this discussion group and found many suggestions to overcome my problem with iPhoto 5.0.4, but none are working.
I installed iLife '05 yesterday. My entire purpose in purchasing this software was to organize my extensive photo library. When going through the upgrade process, iPhoto crashes while updating Thumbnails.
I have tried this suggestion:
Setting Permissions for iPhoto Library Folder
1 - Select the iPhoto Library folder and type Command-I.
2 - When the Info window comes up go to the Ownership and Permissions section and make sure You have Read & Write permission and that the Owner and Group have Read & Write also. Others - Read Only.
3 - Then click on the "Apply to enclosed items..." button.
See it it will work now. If not, launch iPhoto with the Command+Option keys depressed and follow the instructions to rebuild the library. Select the two options regarding thumbnails. This may be the same as what iPhoto was doing on its own but give it a try. if that fails then move the three thumbnail files, Thumb32.data, Thumb64.data and ThumbJPG.data to the Trash and launch iPhoto. They may be damaged and rebuilding this way may get you thru the process.
I have tried the suggestions on these pages:
http://homepage.mac.com/loridilo/Personal21.html
http://homepage.mac.com/loridilo/Personal22.html
NOTHING works. I know my photos are not lost and that they are on my hard drive. However, if I have to recreate the hundreds of folders I'm gonna go postal.
-Kirk

Kirk:
Do you have a backup copy of your V4 iPhoto Library folder? After installing iLife 05 did you repair disk permissions with Disk Utility?
Here's an easy off the wall fix that worked for another user, it just might work for you.
1 - move your iPhoto Library folder to the desktop.
2 - launch iPhoto and when asked create a new library.
3 - quit iPhoto and move the new library folder to the trash and move the original one back to the Pictures folder.
4 - launch iPhoto.
Don't ask me why but it worked for another user.
If that doesn't work you can try to rebuild the library (make a temporary backup copy of the library folder first - select it and type Command-D. Then launch iPhoto with the Command+Option keys depressed and follow the instructions to rebuild the library. Select the first three options.
If that doesn't work there's this option:
1 - move the backup library folder to the desktop and trash the original that didn't rebuild properly.
2 - launch iPhoto and create a new library.
3 - using the File->Add to Library select the duplicate library folder and click the Import button.
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Hope this has been of some help. Good luck.
OT

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My iPhone does the same thing.
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Message was edited by: mdpalmer

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Hi rups23,
Welcome to the Support Communities!
The article below may be able to help you with this. Click on the link to see more details and screenshots.
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