My iphone is currently stuck in "recovery mode"

My iphone is frozen in "recovery mode" and a restore cannot be completed because of "unknown error (6)". I really need help! I just got the phone for christmas, my parents are going to kill me if it can't be fixed. I think the problem may have to do with my updated software, 1.1.3..... HELP!

well i've basically already done all of those steps, i connect the iphone, itunes says it must be restored to work properly, then in the middle of a restore is tops and a window pops up that says "an unknown error has occurred (6)" and thats where i'm stuck. also the screen thats on the iphone is the end of the USB cable that hooks into the phone with an arrow pointing to an itunes icon.

Similar Messages

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    Top hit on google: http://support.apple.com/kb/ts3694
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    Related errors: 1, 3, 10, 11, 12, 13, 14, 16, 20, 21, 23, 26, 27, 28, 29, 34, 35, 36, 37, 40, 1000, 1002, 1004, 1011, 1012, 1014, 1667, or 1669.
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  • My iphone 5 is stuck in recovery mode after battery change?

    my iphone 5 is stuck in recovery mode after battery change, I decided to change my faulty iphone 5 battery as i was out of warrenty, I managed to chance the battery with no problems (I Think), when i put the phone back together and tried to power on with the power button, nothing happened.!  i connected to itunes and it powered on, displaying the connect to itunes screen (recovery mode) all was going well, the phone was restoring, the image of the phone restoring and loading up was displayed on the screen, when it finished it restarted but to show the connect to itunes screen again, it is stuck in the recovery loop. i tried the steps with holding the power and home button etc, none worked.! now when i try to restore, it extracts software but then, ' the iphone could not be restored, an unknown error occured (3194)' comes up, any ideas out there???? and Happy Christmas to Everyone ,

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    http://support.apple.com/kb/ts4451
    Resolution
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    Check your "hosts" file
    After you've updated iTunes to the latest version, you can check the hosts file to be sure your computer can contact the update server. Use the numbered steps below if you’re on a Mac.
    If you’re using a Windows computer, follow steps in this Microsoft support article, noting that resetting the hosts file will affect software services that rely on hosts file redirects. If you're using Windows on a business computer, consult your IT department to be sure applications will still work correctly after resetting the hosts file.
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    Open Terminal.
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    Terminal will display the hosts file. Navigate using the arrow keys and look for an entry containing “gs.apple.com”.
    Add the # symbol and a space ("# ") to the beginning of the gs.apple.com entry.
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    Restart your computer.
    Try to update or restore your iOS device again.
    This is the first troublehsooting step to try, so there are additional things to try if needed you need them.
    Thank you for using Apple Support Communities.
    Regards,
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  • My iPhone 5s is stuck in recovery mode and won't turn on, I've tried to restore and update it to iTunes and its finding my phone, but saying an error has occurred, any ideas?

    My iPhone 5s is stuck in recovery mode and won't turn on, I've tried to restore and update it to iTunes and its finding my phone, but saying an error has occurred and won't work, the software is up to date, it just automatically switched itself off and when I try to turn it on, it shows the White background with the apple logo asif it's going to turn itself on but then switches off after a couple of seconds, what can I do? ive already taken it to a shop and he's looked at it, but said he can't fix it, thanks.

    Visit an Authorized Apple Service Provider or Apple Store to get it checked. If they can't fix this, you'll have to pay the Out-Of-Warranty-Service fee to get a new replacement for a reduced price:
    Out-of-warranty repair service
    If your repair isn’t covered by Apple’s One Year Limited Warranty, AppleCare+, or AppleCare Protection Plan, your iPhone might be eligible for out-of-warranty service. For example, liquid damage isn’t covered by warranty but might be eligible for out-of-warranty service. Some damage isn’t eligible at all, for example if your device has been broken into multiple pieces. See Apple’s Repair Terms and Conditions for complete details.
    Read Apple’s Repair Terms and Conditions
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    iPhone 5s, iPhone 5c, iPhone 5
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    $149
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  • My iPhone 3g is stuck in recovery mode. When I connect to iTunes to restore it shuts off with only 4 mins. left. How can I fix this?

    My iPhone 3G is stuck in recovery mode. When I connect to iTunes to restore it (It takes about 20 mins) it shuts off with only 4 mins left. Can this be fixed?

    unhappy@apple wrote:
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    Not if it is in Recovery mode.
    -> http://support.apple.com/kb/HT1808
    You can restore from backup.
    -> http://support.apple.com/kb/HT1766

  • Iphone 4s is stuck in recovery mode

    My iphone 4s is stuck in recovery mode, I've already upgraded to 6.0 software

    Same here. As i started upgradation from the iphone through wifi it showed the itunes icon with the usb . As i connected to itunes, it said the phone is in recovery mode and needs to restore. I let it restore and it prompted to update to the latest software. It took a couple of hours to download ios6 through itunes but at the end it showed error 1403. And the phone remains on that same window with the usb/itunes icon on display. I'm at a fix. What should i do?? Please Help!!!!

  • My iphone 3gs is stuck in recovery mode. i have tried to restore using itunes but it ends with a message saying there was an error and couldnt be restored

    hi  desperately need help. my iphone 3gs is stuck in recovery mode... when i try and do the restore via itunes it goes through the motions but when it gets to the end it tells me there was an error and it couldnt be restored...  originally it was an ex contract phone that i had opened to orange from vodafone.. it was fine until i tried to do the ios 6 update

    There is a way to get it recovered from the so called DFU mode. Try to restart the phone while holding the home and power button at the same time. Then try to connect it to iTunes and do the same again. If you try that again till it works you should be able to use your iPhone as before.

  • My iphone 5 is stuck in recovery mode loop for 3 days, can i recover my data before restoring the phone?

    My iphone 5 is stuck in recovery mode loop for 3 days, how can i fix this? I have attempted to reboot by pressing the home and power key at the same time. I have also tried to put in DFU mode and then plugin to my Mac and computer is not recognizing device in itunes.

    i have icloud setup - but my computer broke so i could not plugin to backup to iTunes

  • Dear Friends, My Iphone 4s is stuck in recovery mode while trying to update to iso 6. I tried restoring it but unable to do so. gives me error 36 and goes back to recovery mode. I tried all the steps but no luck. anyone? Please Help!!!

    Dear Friends, My Iphone 4s is stuck in recovery mode while trying to update to iso 6. I tried restoring it but unable to do so. gives me error 36 and goes back to recovery mode. I tried all the steps but no luck. anyone? Please Help!!

    This writeup comes from the article referenced below it:
    Error 1 or -1
    This may indicate a hardware issue with your device. Follow Troubleshooting security software issues, and restore your device on a different known-good computer. If the errors persist on another computer, the device may need service.
    http://support.apple.com/kb/TS3694#error1

  • My iphone 5 is stuck in recovery mode after trying to update it and know it wont sync to my computer to fix it.... help

    my iphone 5 is stuck in recovery mode after trying to update it and know it wont sync to my computer to fix it.... help

    Hello richardayoub1,
    Thanks for using Apple Support Communities.
    If your iPhone is in recovery mode, you will need to restore it with iTunes. 
    Use iTunes to restore your iOS device to factory settings
    http://support.apple.com/kb/HT1414
    Take care,
    Alex H.

  • HT3529 My iphone 3GS is stuck in recovery mode since upgrading to ios 5 and still, after upgrading to ios 6.  What's up ?

    My iphone 3GS is stuck in recovery mode since upgrading to ios 5 and still, after upgrading to ios 6.  What's up ?

    I just went through this yesterday and because i am no where around my computer i lost everything and now my battery drains very fast...you are going to have to recover your phone  i hope you have everything backed up and are next to your computer...if you are push and hold your home button and plug into PC at same time and continue to hold the home button untill you see your USB on your pc screen light up (depending on what type of pc maybe i dont know what you have)
    push home button
    Plug into pc usb
    usb on pc screen lights up..let go of home button
    follow instructions for restore/sinc
    hope it helps

  • My iPhone 4S is stuck in recovery mode during Update to 5.0.1

    As above, my iPhone 4S is stuck in recovery mode during Update to 5.0.1
    The itunes software just keeps cycling and trying to restore then restore failed, iPhone is stuck with the sync to iTunes symbols, and I don;t seem to be able to get it out of recovery mode.
    Almost wish Ihad my old HTC back ..
    Any one any ideas please?

    Hi there try restoring ur ifone using a different PC.
    i did face similar problem using my old ifone4. and no sooner did i try recovering using my office laptop.. it did work fine
    try it out

  • My iphone 5 is stuck on recovery mode and everytime i tried to restore it , it says that my phone have error -1, how can i fix it or should i send my phone to the appstore ?

    my iphone 5 is stuck on recovery mode and everytime i tried to restore it , it says that my phone have error -1, how can i fix it or should i send my phone to the appstore ?

    This may indicate a hardware issue with your device. Follow Troubleshooting security software issues, and restore your device on a different known-good computer. If the errors persist on another computer, the device may need service.
    error code - 1
    and see here
    http://support.apple.com/kb/TS3694#error1

  • My iPhone 3 is stuck in recovery mode and won't restore

    My iPhone 3g is stuck in recovery mode and when I try to restore it in Itunes it gives me error 1015. How can I fix this??!?!?!?!?!

    Your phone is jailbroken.  We can offer you no help here.  You forfeited that when you jailbroke you phone.

  • My iphone 5 is stuck in recovery mode

    My iphone 5 is stuck in recovery mode.
    Last week i took my iphone 5 to the genius bar as it kept powering off randomly. The technician recovered my phone and instructed me to do so if the problem happens again. The technician informed me that if the problem conitued to occur, I would have to swap my phone for a new one under the 1 year warranty. Of course, on my first day of traveling on a two week work trip, my phone began powering off randomly. Upon plugging into the USB on my laptop, itunes recommended the recovery. I began the process and now my itunes reads, "waiting for iphone" after downloading updated software & extracting it. The screen on the iphone displays the apple logo and an empty status bar. This has been this way for 8 hours.
    There is no genius bar near my work trip. I have 12 days remaining here with no phone. What can i do?
    -Teddy

    I was able to execute this process, but it still did not complete. Itunes finally went a couple of steps farther in the resotre process. It went from "extracting software" through its different phases and stopped at "verifying iphone restore with apple". It acts as if it completed the verify and then before going to the next step, it just pops up a prompt saying, " This iphone cannot be restored (error 9)".
    I have repeatedly received error code 2009 until i executed this process. Seems like this was an improvement though.
    Thank you and anything else???

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