My iphone is cutting out and then when the apple sign appears i have tried to restore it on my macbook and it come up with an error any suggestions as to what i can do?

its really weird my iphone just cut out yesterday and nothing was working hard reset anything left it on a docking station all night and this morning when i woke up the apple sign appeared, have tried doing a hard restore and to no success. It has now blacked out again any suggestions?

very odd just replugged i phone into docking station where it asked me to plug into itunes restore is now working

Similar Messages

  • HT1363 after pressing Menu and Select, when the Apple sign appears, I immediately press select and play/pause, but again the red X sign appears. so it does not go to Disk Mode. Has anyone had this issue? I would be grateful if you could tell me what to do

    The red X has appeared in my Ipod Classic Screen. Apple support tells me that I need to first put it manually on disk mode. to put it on disk mode I ought to press menu and select buton togeher, when the apple sign shows up, hold select button and play together.
    After pressing Menu and Select, when the Apple sign appears, I immediately press select and play/pause, but again the red X sign appears. so it does not go to Disk Mode. Has anyone had this issue? I would be grateful if you could tell me what to do.

    Thank you everyone for the replies. It defiantly helped point me in the right direction. With any luck, I will have my replacement phone sometime tomorrow.
    I was able to call the iPhone support line this morning. The Apple rep stayed on the line with me for about an hour until he was sure the new phone would ship out. For $199 plus $29 for expedited handling I was able to get the replacement ordered with overnight shipping. Since the replacement doesn’t involve ATT&T I have no reason to suspect any further delays. Kudos to the Apple rep that helped me straighten out this mess.
    It’s a shame that AT&T cares so little for their existing customers. Not only did they try to sell me the same phone for $499, they outright refused to help me. They also lied to me on numerous occasions and strung me along for close to three weeks for something that only took an hour to complete with the Apple rep.
    I filed a formal complaint against AT&T through the Better Business Burrow as well as requested a review of our cooperate contract with AT&T. Our company currently has over 3000 phones with AT&T and there contract comes up for bid the end of our fiscal year (this October). We will be giving it heavy consideration before we consider renewing their contract.
    I doubt that any of that will matter to a company that cares so little about their customers, but you never know.
    Thanks again for all your help. I would probably still be trying to get my replacement for the next few months if it wasn’t for your suggestions.
    -Niel

  • Hi, I dropped my i-phone 4 down the toilet 6 days ago and have left it in rice to dry out.  When i try turning it on there is no power.  I connected to charger and the apple sign appears.  After a while it shows iOS6 on screen and then asks me to connect

    Hi, I dropped my i-phone 4 down the toilet 6 days ago and have left it in rice to dry out.  When i try turning it on there is no power.  I connected to charger and the apple sign appears.  After a while it shows iOS6 on screen and then asks me to connect to i-tunes however my i-phone does not appear on i-tunes.  Can you advise me what to do next?

    Make an appointment at the genius bar and take your credit card. An out of warranty replacement is $199 for a 4S, $149 for a 4.

  • Recently I erased an iPhone 3 so that it could be passed on and used by someone else, using the erase all content and settings feature. This has killed my iPhone and it is now stuck on the Apple logo. I have tried a restore in iTunes but recovery fails.

    Recently I erased an iPhone 3 so that it could be passed on and used by someone else, using the erase all content and settings feature. This has killed my iPhone and it is now stuck on the Apple logo. I have tried a restore in iTunes but recovery fails. This is not a jailbroken iPhone. Anyone have any suggestions on how to proceed?

    If you haven't already tried, see if you can force it into recovery mode to restore it:
    http://support.apple.com/kb/ht1808.  If that doesn't work, the last thing you can try is to put it in DFU mode to restore it: https://discussions.apple.com/thread/2648467?threadID=2648467&tstart=0.

  • My ipod touch will not charge or register in itunes.  It keeps turning off and then showing the apple logo?

    My ipod touch will not charge or register in itunes.  It keeps turning off and then shows the apple logo.  I have tried holding down the button and plugging it in.  It will show the red battery for a second and then turn off?  Any other suggestions?

    I have checked for problems with the connections, but from what i can see with the naked eye, nothing appears abnormal. It is very strange, and very sudden. It just stopped in the middle of a charge. The apple store is my next step. I just wanted to see if anyone on here had some extremely eye-opening solution or check. thanks though!
    I'm also within warranty, so it's not a huge problem.

  • Hi, im having problems with my iphone it would always be showing up "No Service" even when I get my simcard out, when i turn airplane mode it would switch to " Searching" and then go back to "No Service", i have tried restoring several times, but nothing

    Hi, im having problems with my iphone it would always be showing up "No Service" even when I get my simcard out, when i turn airplane mode it would switch to " Searching" and then go back to "No Service", i have tried restoring several times, but nothing has changed. I must say that my iphone was working perfectly until the last months my battery began to die all from a sudden, so my phone got turn off really frequently, so then i ordered a battery and changed it myself so when phone was on.. it had this problem..    im desperate here

    No I haven´t take it to Apple Store, i think I will actually. My iphone was jailbroken and ulocked with gevey sim, but when this failures began i decided to restore it, and I did preserve the baseband, but when I took it into one of these "Places" they told me it would be a good idea to do a clean restore and see if this fixed the problem so I upgraded my baseband, and right now my iphone is freshly restore, no jailbreak no nothing.
    Btw yes something like a year ago my screen was replaces by others not by apple, but I didnt had any issues after this.. until today (a little more than a year later).

  • Hi, when powering up my macbook pro, when the apple symbol appears the screen flashes pink, can anyone advise whats up?

    Hi, when powering up my macbook pro, when the apple symbol appears the screen flashes pink, can anyone advise whats up?

    You can try a system reinstall:
    Reinstalling Lion Without Erasing the Drive
    Boot to the Recovery HD: Restart the computer and after the chime press and hold down the COMMAND and R keys until the menu screen appears. Alternatively, restart the computer and after the chime press and hold down the OPTION key until the boot manager screen appears. Select the Recovery HD and click on the downward pointing arrow button.
    Repair the Hard Drive and Permissions: Upon startup select Disk Utility from the main menu. Repair the Hard Drive and Permissions as follows.
    When the recovery menu appears select Disk Utility. After DU loads select your hard drive entry (mfgr.'s ID and drive size) from the the left side list.  In the DU status area you will see an entry for the S.M.A.R.T. status of the hard drive.  If it does not say "Verified" then the hard drive is failing or failed. (SMART status is not reported on external Firewire or USB drives.) If the drive is "Verified" then select your OS X volume from the list on the left (sub-entry below the drive entry,) click on the First Aid tab, then click on the Repair Disk button. If DU reports any errors that have been fixed, then re-run Repair Disk until no errors are reported. If no errors are reported click on the Repair Permissions button. Wait until the operation completes, then quit DU and return to the main menu.
    Reinstall Lion: Select Reinstall Lion and click on the Continue button.
    Note: You can also re-download the Lion installer by opening the App Store application. Hold down the OPTION key and click on the Purchases icon in the toolbar. You should now see an active Install button to the right of your Lion purchase entry. There are situations in which this will not work. For example, if you are already booted into the Lion you originally purchased with your Apple ID or if an instance of the Lion installer is located anywhere on your computer.

  • I have an older iPod that no longer shows up in iTunes or appears to be charging.  When I press the Menu and Select buttons, the Apple logo appears and then an icon of a battery with an exclamation point.  Is it dead for good?

    I have an older iPod that no longer shows up in iTunes or appears to be charging.  When I press the Menu and Select buttons, the Apple logo appears and then an icon of a battery with an exclamation point.  Is it dead for good?

    If it is otherwise working, you can change the battery.  If you want to do it yourself, you can buy the part on eBay and other online sources.  Just make sure you know the type of iPod you have so that you get the right part.
    http://support.apple.com/kb/HT1353
    There are online guides, including the ones on this web site
    http://www.ifixit.com/Device/iPod
    (Note:  Most replacement batteries come with plastic/nylon tools seen in the guides.)
    You can also have a repair business do the work.
    If it is just the battery, if you do a Reset (using the Menu and Select buttons) while it is connect to your computer, I think it should still be recognized by iTunes.

  • My iphone 5 suddenly died and won't turn back on even after doing the recovery procedure. Even when I put it on charge the apple sign appears for 5-7 seconds and even after that it won't turn on. Help?!?!

    My iphone 5 suddenly died and won't turn back on even after doing the recovery procedure. Even when I put it on charge the apple sign appears for 5-7 seconds and even after that it won't turn on. Help?!?!

    DFU mode an try to restore to iOS6.1.4 it will wipe out the whole device if it works but than youll kno if its a software issue if it works or ahardware issue if it dont work

  • I backed up my iphone 4 s and then did the up date now i have no contacts how do i get them back

    i backed up my iphone 4 s and then did the up date now i have no contacts how do i get them back?

    Try logging into icloud.comwith you're apple id and see if you're contacts are there.
    Hope this helps

  • On starting up my new iPhone 4s, it freezes on the apple logo. I have tried the reset buttons trick and have tried restoring again too but nothing works. Any other ideas? Or is the phone simply corrupt in some way?

    On starting up my new iPhone 4s, it freezes on the apple logo. I have tried the reset buttons trick and have tried restoring again too but neither works. Any other ideas? Or is the phone simply corrupt in some way?

    Did you try to connect in recovery mode and restore without using the latest backup?
    Recovery mode and  How to back up your data and set up as a new device
    If setting up as new device does not work, you'll have to get it serviced or looked at by visiting an Apple Store.
    Did you try to remove the ipsw firmware file and restore, to make iTunes download a new copy from Apple?
    Those files are located here:
    Rename, move, or delete the iOS software file (.ipsw)
    iTunes uses "ipsw" files to restore your iPod or iPhone. If those files are unusable, then try deleting them, renaming them, or moving the file to a different directory. This will cause iTunes to download a new copy of the IPSW. When a restore issue is specific to a user, it is likely due to an unusable .ipsw file. If removing the .ipsw file does not resolve a user-specific restore issue, then the issue is caused by other user-specific security software settings or iTunes preferences. Creating a new user will also cause new .ipsw restore files to be downloaded in the new user. You can find the ".ipsw" files in these locations:
    Mac OS X
    iPhone
    ~/Library/iTunes/iPhone Software Updates
    iPad
    ~/Library/iTunes/iPad Software Updates
    iPod touch
    ~/Library/iTunes/iPod Software Updates
    Note: The tilde "~" represents your Home directory.
    Windows 7 and Vista
    iPhone
    C:\Users\[username]\AppData\Roaming\Apple Computer\iTunes\iPhone Software Updates
    iPad
    C:\Users\[username]\AppData\Roaming\Apple Computer\iTunes\iPad Software Updates
    iPod touch
    C:\Users\[username]\AppData\Roaming\Apple Computer\iTunes\iPod Software Updates
    Note: If you don't see the AppData folder, you may need to show hidden files.
    Message was edited by: Ingo2711

  • I was using my ipad it was under 10% but no under 4% it turned off then i pluged the charger in and flashed on then showed apple sign after i turned it on. now its going back and forth from the apple sign and battery symbol ive changed chargers its not on

    hey please help!
    i was using my ipad it was under 10% but no under 4% it turned off then i pluged the charger in and flashed on then showed apple sign after i turned it on. now its going back and forth from the apple sign and battery symbol ive changed chargers its made no differnce its been like 3 hours ive tried to do that reset thing holding lock button and home button for 10 seconds at the same time. WHAT DO I DO?

    Could be the charger, cable or iPad. Plug the USB cable into your computer. It may say "Not Charging", however, it is charging slowly and will verify that the cable is good.
    Try this first - Reset the iPad by holding down on the Sleep and Home buttons at the same time for about 10-15 seconds until the Apple Logo appears - ignore the red slider - let go of the buttons. (This is equivalent to rebooting your computer.)
    The quickest way (and really the only way) to charge your iPad is with the included 10W or 12W (5W on Mini) USB Power Adapter. iPad will also charge, although more slowly, when attached to a computer with a high-power USB port (many recent Mac computers) or with an iPhone Power Adapter (5W). When attached to a computer via a standard USB port (2.5W, most PCs or older Mac computers) iPad will charge very slowly (but iPad indicates not charging). Make sure your computer is on while charging iPad via USB. If iPad is connected to a computer that’s turned off or is in sleep or standby mode, the iPad battery will continue to drain.
    Apple recommends that once a month you let the iPad fully discharge & then recharge to 100%.
    How to Calibrate Your Mac, iPhone, or iPad Battery
    http://www.macblend.com/how-to-calibrate-your-mac-iphone-or-ipad-battery/
    At this link http://www.tomshardware.com/reviews/galaxy-tab-android-tablet,3014-11.html , tests show that the iPad 2 battery (25 watt-hours) will charge to 90% in 3 hours 1 minute. It will charge to 100% in 4 hours 2 minutes. The new iPad has a larger capacity battery (42 watt-hours), so using the 10W charger will obviously take longer. If you are using your iPad while charging, it will take even longer. It's best to turn your new iPad OFF and charge over night. Also look at The iPad's charging challenge explained http://www.macworld.com/article/1150356/ipadcharging.html
    Also, if you have a 3rd generation iPad, look at
    Apple: iPad Battery Nothing to Get Charged Up About
    http://allthingsd.com/20120327/apple-ipad-battery-nothing-to-get-charged-up-abou t/
    Apple Explains New iPad's Continued Charging Beyond 100% Battery Level
    http://www.macrumors.com/2012/03/27/apple-explains-new-ipads-continued-charging- beyond-100-battery-level/
    New iPad Takes Much Longer to Charge Than iPad 2
    http://www.iphonehacks.com/2012/03/new-ipad-takes-much-longer-to-charge-than-ipa d-2.html
    Apple Batteries - iPad http://www.apple.com/batteries/ipad.html
    iPhone: Hardware troubleshooting (Power/Battery section also applies to iPad)
    http://support.apple.com/kb/TS2802
    Extend iPad Battery Life (Look at pjl123 comment)
    https://discussions.apple.com/thread/3921324?tstart=30
    iOS 7 Battery Life Draining Too Fast? It’s Easy to Fix
    http://osxdaily.com/2013/09/19/ios-7-battery-life-fix/
    New iPad Slow to Recharge, Barely Charges During Use
    http://www.pcworld.com/article/252326/new_ipad_slow_to_recharge_barely_charges_d uring_use.html
    iPad: Charging the battery
    http://support.apple.com/kb/HT4060
    Best Practices for iPad Battery Charging
    http://www.ilounge.com/index.php/articles/comments/best-practices-for-ipad-batte ry-charging/
    Tips About Charging for New iPad 3
    http://goodscool-electronics.blogspot.com/2012/04/tips-about-charging-for-new-ip ad-3.html
    How to Save and Prolong the battery life of your new ipad
    https://discussions.apple.com/thread/4480944?tstart=0
    Prolong battery lifespan for iPad / iPad 2 / iPad 3: charging tips
    http://thehowto.wikidot.com/prolong-battery-lifespan-for-ipad
    iPhone, iPod, Using the iPad Charger
    http://support.apple.com/kb/HT4327
    Install and use Battery Doctor HD
    http://itunes.apple.com/tw/app/battery-doctor-hd/id459702901?mt=8
    To Extend a Device’s Battery Life, Get to Know It Better
    http://tinyurl.com/b67c7xz
    iPad Battery Replacement
    http://www.apple.com/batteries/replacements.html
    In rare instances when using the Camera Connection Kit, you may notice that iPad does not charge after using the Camera Connection Kit. Disconnecting and reconnecting the iPad from the charger will resolve this issue.
     Cheers, Tom

  • Since reinstalling itunes i can no longer sync. Error message says already synced with another itunes library. I get a blank sync - no songs, photos ect as it comes up with this error whenever try to select what is to be synced. Help - lost everything

    Since reinstalling itunes i can no longer sync. Error message says already synced with another itunes library. I get a blank sync - no songs, photos ect as it comes up with this error whenever try to select what is to be synced. Help - lost everything. Complete nightmare - Apple sort a fix NOW, but will take any help

    Plawexki wrote:
    ...  do you know if the contacts, photos, messages etc will be wiped?
    Yes... Everything will be Wiped and Replaced with what is currently on Your Mac.
    SYNCING with iTunes
    See here  >  http://support.apple.com/kb/HT1386
    From Here  >  http://www.apple.com/support/iphone/syncing/
    You may find this information of interest...
    Have a read here...
    https://discussions.apple.com/message/18409815?ac_cid=ha
    And See Here...
    How to Use Multiple iDevices with One Computer

  • TS3694 My phone keeps freezing, the apple sign appears on the screen and then it freezes again and repeats itself.. has anyone had this before? it's also not letting me restore it from iTunes, it keeps coming up with error (9) or error (14).. help?

    My phone keeps freezing, the apple sign appears on the screen and then it freezes again and repeats itself.. has anyone had this before? if so, what is it? & it's also not letting me restore it from iTunes, it keeps coming up with error (9) or error (14).. help?

    Hi there Holly N,
    You may find the troubleshooting steps in the article below helpful.
    Resolve specific iTunes update and restore errors
    http://support.apple.com/kb/ts3694
    Configure your security software
    Related errors: 2, 4, 6, 9, 1000, 1611, 9006, 9807, or 9844. Sometimes as a result of this issue, a device might stop responding during the restore process.
    Check your security software and settings, which can block ports and prevent connection to Apple servers during update and restore.
    -Griff W. 

  • For some inexplicable reason, Safari 5.1 will not open in Windows 7. It appears in task manager briefly and then disappears. No windows open; I have tried everything. Any ideas??

    For some inexplicable reason, Safari 5.1 will not open in Windows 7. It appears in task manager briefly and then disappears. No windows open; I have tried everything. Any ideas??

    I fixed the issue. It was related to the DEP settings on my windows machine.

Maybe you are looking for

  • HT1635 Which vdi adapter(s) do I need to connect to TV display?

    Trying to connect my macbook to my tv.  What adapters do I need?

  • Package is in hung state

    Hi, Suddenly package is not giving the output if we run manually , please can anyone suggest how i can troubleshoot this ? Thanks in advance PGR

  • Itouch - itunes problem - please help !

    I have the latest firmware on my 2nd gen itouch and its not jailbroken . yet when i put on music , movies or anything , it goes like its loading the the songs or whatever but as soon as it freezes . It gets to the sync screen at the top of itunes but

  • Does this drop-down menu work?

    http://www.correctionalassociation.org/ The top horizontal nav menu should have drop downs for all but "Donate"  If you can't see the the drop-downs, I would appreciate it if you'd post with your OS and browser number.  If you have any ideas about wh

  • Process Monitor process terminated abnormally

    Hi, I have got the following error on my live oracle8.0 database. Error Code: ORA-00472 PMON process terminated with error Cause: The Process Monitor process terminated abnormally. Action: Check the accompanying messages, and the background process t