My iPhone is dead and it will not restore
I tried to restore my dead iPhone after I had installed the new software. It died. It will not turn on. I tried the restore function and got error 4014.
See this support document for that error explanation. iOS: Restore errors 4005, 4013, and 4014
Similar Messages
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My iPad mini is dead and it will not charge.
My iPad mini is dead and it will not charge. I had it charge for 3 hours using the 10W usb power adapter but it wont charge. It does indicate that it is plugged in but it isn't charging. Please help me.
Hello KimMed165,
Thank you for using Apple Support Communities.
For more information, take a look at:
iPad: Charging the battery
http://support.apple.com/kb/ht4060
Have a nice day,
Mario -
my iphone went black and it will not come back on even after i held the botons down for a min
Hey dodie67,
Thanks for the question. Sounds like your iPhone stopped responding to buttons, switches, or touchscreen input, so you'd want to go through the troubleshooting steps in the following article and see if that resolves the issue:
iPhone, iPad or iPod touch: Not responding or does not turn on
http://support.apple.com/kb/TS3281
Take care,
David -
I have an IPhone 3G and it will not restore...
I have an IPhone 3G and it will not restore. Unfortunatley, I have to make it restore because I cannot use it at all. I have tried to restore it a total of 4 times but each time a message comes up saying that an error has occured. I need to restore the IPhone in order to use it in my daily life. Can someone help me?
Welcome to the discussions,
did you try to connect in recovery mode? http://support.apple.com/kb/HT1808
If this does not work, try to delete the iphone software file located in C:\Documents and Settings\username\Application Data\Apple Computer\iTunes\iPhone Software Updates to make iTunes download a new copy when you connect in recovery mode. Maybe the file stored on your PC is damaged.
Message was edited by: Ingo2711 -
I have a iPhone 4 in recovery mode and it will not restore to factory settings.
I have a iphone 4 in recovery mode and it will not restore to factory settings. I get the error message error 21 and 2001. What can I do? I have tried all the steps.
Alextails998 wrote:
I have tried all the steps.
All what steps?
Did you go through the troubleshooting information here: http://support.apple.com/kb/TS3694?viewlocale=en_US&locale=en_US
Check for hardware issues
Related errors: 1, 3, 10, 11, 12, 13, 14, 16, 20, 21, 23, 26, 27, 28, 29, 34, 35, 36, 37, 40, 1000, 1002, 1004, 1011, 1012, 1014, 1667, or 1669.
Try to restore your iOS device two more times while connected with a cable, computer, and network you know are good. Also, confirm your security software and settings are allowing communication between your device and update servers. If you still see the error message when you update or restore, contact Apple support.
and
Check USB connections
Related errors: 13, 14, 1600, 1601, 1602, 1603, 1604, 1611, 1643-1650, 2000, 2001, 2002, 2005, 2006, 2009, 4000, 4005, 4013, 4014, 4016, “invalid response,” and being prompted to restore again after a restore completes.
If there’s an issue with the USB port, cable, dock, or hub, or if the device becomes disconnected during restore, try troubleshooting the USB connection, then troubleshooting your security software.
To narrow down the issue, you can also change up your hardware:
Use another USB cable.
Plug your cable into a different USB port on your computer.
Try a different dock connector (or no dock).
Add (or remove) a USB hub between your device and computer.
Connect your computer directly to your Internet source, with no routers, hubs, or switches.
If you checked your connections and are still seeing the error message, check for hardware issues.
If so, then it's a hardware problem. Make an appointment at the genius bar and get it replaced. Based on the "it was water damaged", I think it's a safe bet that it's toast. -
I HAVE IPOD TOUCH MODEL A1421 AND IT WILL NOT RESTORE AND IS STUCK IN RESTORE MODE. DOES NOT RESTORE WHEN ATTEMPTING THROUGH ITUNES. PLEASE HELP!
If iTunes sees the iPod, try a manual install, as pointed out on link below.
Troubleshooting 101
Some topics covered
-Basic troubleshooting steps
-Hard reset instructions
-Manual restore instructions
-Hardware troubleshooting
-Preventive Maintenance
-Anti-theft & recovery tips
-Battery-saving tips
-Repair options
-Contacting Apple
17" 2.2GHz i7 Quad-Core MacBook Pro 8G RAM 750G HD + OCZ Vertex 3 SSD Boot HD
Got problems with your Apple iDevice-like iPhone, iPad or iPod touch? Try Troubleshooting 101
In Memory of Steve Jobs -
my ipod touch is locked up we dont know how it happened and it will not restore also could i trade a ipod touch 3g for a 4g and pay the rest for it
my sister got on my ipod and i have never put a passcode on it but we bought it from someone and havent had it long and i've tried to restore it and it said it needed a update. it update but it didnt restore, i tried it agian it did the same thing
how much would be 10% oof it -
My ipod classic will not dowload any music from itunes it says corrupt, and it will not restore the device
What happens when you try to restore the device to factory settings? Any error messages? If so, what is the exact wording of the error message(s)?
B-rock -
Tried to update to OS 5.0.1. It crashed my phone and now will not restore. Downloads update but then says server timed out? Help
You are going to have to connect to the computer and restore. http://support.apple.com/kb/HT1808
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IPad is tethered to iPhone. Internet and mail will not open
My iPad is successfully tethered to my iPhone. I have been reading mail and surfing the internet on the tethered iPad for weeks. Nothing has changed about my Verizon coverage. Suddenly the Internet and mail will not open on the iPad.
Any helpful suggestions would be greatly appreciated.
[email protected]Ox4dpl-
Try resetting the iPad's network. Go to Settings-General-Reset-Reset Network Settings. You will need to reconnect the iPad's WiFi.
Fred -
Have tried to restore my iphone 4 and it will not restore
i have tried to restore my iphone 4 three times and it still will not restore. I have also had to do this once a week for the last 4 weeks
Take a look at this link, http://www.apple.com/support/iphone/assistant/restore/
What is going on with your iPhone to need to restore it each week, you may need to take it to Apple for an evaluation. -
purchased Iphone 4 tonight......will not let me get to yahoo email....says "cannot connect to yahoo server" My iphone 3 was working just fine tonight and then I traded it for this! help
Do a hard reset
Settings / general / Reset / Reset All Settings
Now setup your Yahoo mail. -
My iphone power down and it will not cut back?
my iphone power down by its self not it will not cut back on
Let it charge for about 10min, then connect in recovery mode and set it up as new device, explained in these articles:
iOS: Unable to update or restore
How to back up your data and set up as a new device -
Iphone 3g Cracks and Apple will not replace!!!???
I bought my Iphone 3g white the 15 September, last friday the 23 October I noticed some little cracks, just the beginning of the Apple cracks story...
Friday 12 o'clock I look on the inernet and start posting on some sites
17 o'clock I went to the local Apple store, the third employee noticed the cracks, but they do nothing, I must contact contact the operator.
Saterday 24October after had some explanations on different forums, I call the Iphone Support for Belgium. They couldn't help me and connected me to the Apple EU call center in France,
The apple employee asked about repairing Italian Iphones(yes it's an italian),
She came back with "NO problem, we won't repair it, we will replace it and your iphone will go to our engineers. Ups will come after 48hours and you will have the new one in 5days.
Sunday, Monday,...Wednesday, No ups, I look on the support link and noticed "replacement suspended", so I called again the Support. 3o minutes to find the problem...
Apple: Your Iphone was bought in Italy and is simlock, we can't repair it...
Me : Yes it's italian, but apple won't repair it because the cracks, normally I will have a new one, and italian iphones are without Simlock just like in Belgium
Appleotheremployee: Your Iphone is italian, so Apple IT will replace it but you must be domiciliated in Italy, otherwise UPS can't come...
SO IPHONE 3G with gps is not for travelling people, you can do it all with it but onl @ HOME!
Apple Has an international support, what is the problem to give the order to UPS international and replace that Iphone, It will be a lot easier but no, NO REPLACEMENT!
If Apple has such a Support strategy......they will just like WINDOWS VISTA!
http://img110.imageshack.us/my.php?image=dsc00532ib7.jpgApple products have international service, with the exception of the iphone.
It is, in most countries restricted to the country in which the iphone is sold.
Your situation is certainly a very unpleasant one, but this is the way the warranty on iphone works.
"Apple may restrict service to the country where Apple or its authorized distributors originally
sold the hardware product"
From the warranty.
There are other threads like yours, for example:
http://discussions.apple.com/thread.jspa?threadID=1660319&tstart=0 -
Iphone 6 apps and internet will not work
Hello, I have had my iphone 6 for a few days now and just yesterday it died completely. This morning I charged it up and when I went to use I had an extremely slow connection on Safari, but everyone of my other apps will not function. Including those apps that do not even require an internet connection. I have reset the phone a few times but to no avail. It keeps asking me for my Apple ID and password which I have entered everytime but have no luck. Any ideas on how to resolve this issue? I am also current with the most previous update.
Hi, NAJones0711.
Thank you for visiting Apple Support Communities.
Here are the best steps to go through when experiencing this issue.
iOS: Not responding or does not turn on
http://support.apple.com/kb/TS3281
Cheers,
Jason H.
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