My iphone is disabled and says connect to itunes. I have tried to restore but it ends go back to disbled screen partway through
My son has disabled his iphone 4 and it says it needs to connect to itunes. When I try to connect it, I get a message telling me that it can't connect because the iphone is lost. I tied erasing the phone on cloud but it still needs to conenct to itunes so this does not work. I have tried restoring the phone but partway through, the phone tries to connect to itunes again and I get the message that it is lost and the disabled message comes back up on the screen. Does anyone know how to fix this?
Did you make sure that iTunes can log into Apple Servers during the restore process?
Resolve issues between iTunes and security software
Can you try another computer to restore from?
If this all does not work, you'll have to get your phone looked at by visiting an Apple Store or Authorized Apple Service Provider next to your place.
You can also contact Apple Support to get it serviced:
iPhone - Contact Support - Apple Support
Similar Messages
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please help my iphone 4s is disabled and i cant connect to itunes
Hi, icaruss96.
Thank you for visiting Apple Support Communities.
Thank you for visiting Apple Support Communities.
If your iOS device is disabled, here is an article that I would recommend going through.
Forgot passcode for your iPhone, iPad, or iPod touch, or your device is disabled
http://support.apple.com/kb/ht1212
Cheers,
Jason H. -
HT1212 how do i unlock a iphone thats disable and says connect to itunes
how do i unlock a orig. iphone thats been disable due to, to many incorrect passcodes being enter and says connect to itunes.
First try holding down the lock and home button for 15 seconds while your phone is plugged into a power source. If that doesn't work then plug it into your computer.
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My iphone 4 says disabled and "connect to iTunes", i dont know if i want to reset it. If i take it in to the Apple store, will they have to reset my iphone indefinetley??
Please turn off your caps lock.
All caps indicates shouting, is considered rude and is difficult to read. Many will not read such posts.
If you are unable to restore your iphone then try this:
iOS: Unable to update or restore -
MY IPHONE IS DISABLED AND SAYS CONNECT TO ITUNES BUT DOESNT RECOGNIZE MY PHONE HELP ME PLEASE
MY IPHONE 4S IS DISABLED, TELLS ME TO CONNECT TO ITUNES, BUT ITUNES DOESNT ACKNOWLEDGE MY PHONE. DOES ANYONE KNOW HOW I CAN GET MY IPHONE UN-DISABLED? IVE BEEN WITHOUT IT FOR 2-DAYS AND CANT CALL OUT AND CANT GET TO A STORE ANYWHERE, ONLINE APPLE SERVICES HAS PROVEN "DISABLED THEMSELVES" I OWN ALL APPLE PRODUCTS AND THIS IS ENOUGH TO PUT ME BACK TO PC ITEMS. PLEASE HELP IF YOU CAN. THEY TELL ME ON MY PHONE TO CONNECT TO ITUNES BUT CANT FIND ANYTHING IN ITUNES RELATING TO MY PROBLEM. THANKS
Please turn off your caps lock.
All caps indicates shouting, is considered rude and is difficult to read. Many will not read such posts.
If you are unable to restore your iphone then try this:
iOS: Unable to update or restore -
4s is disabled and says "connect to itunes" is there ANY way to get the data off??
in a nutshell ...
1. i had a 4S
2. screen broke
3. bought new 5c
4. BUT sprint couldnt transfer data from 4S b/c i couldnt swipe my passcode in b/c screen was broken
5. i was annoyed b/c i had photos/videos/notes that i wanted
6. only contacts were on cloud
7. fast forward 3 months, my very thoughtful girlfriend got my screen repaired
8. ONLY i couldnt remember the passcode!!!! after like a ton of tries my iphone is disabled and says connect to itunes
9. i have never synced w/itunes but tried anyway
10. i tunes said couldnt read data b/c phone was locked; enter passcode!!! but DUH i cant enter it b/c it's disabled
11. i fear the only thing i can do is restore, which i believe erases all data ...
is there anyway to put my sim card in an iphone 4 to get the pictures (mainly) off? or like an adapter to read SIM from a laptop? or sprint store??
thanks!!Place the iOS device in Recovery Mode and then connect to your computer and restore via iTunes. The iPod will be erased.
iOS: Wrong passcode results in red disabled screen
If recovery mode does not work try DFU mode.
How to put iPod touch / iPhone into DFU mode « Karthik's scribblings -
How can I restore my iphone if its disabled and says connect to itune?
Last week i changed my password and i forgot it. i tried to remember it and tried to type all the numbers comes out in my mind and it got my phone disabled and says connect to itunes. My iphone haven't sync yet on any devices.What should i do ? Help?
The following has instructions. Note that it has a section for cases where the phone has never been synced. http://support.apple.com/kb/ht1212
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my ipod is disabled and says connect to itunes but when i connect it dosent let me connect cuz it says it has a passcode so i can get it out of disabled mode what can i do
Place the iPod in Recovery Mode and restore via iTunes.
iOS: Wrong passcode results in red disabled screen
If not successful, try DFU mode.
How to put iPod touch / iPhone into DFU mode « Karthik's scribblings -
HT1430 my ipod id disabled and says connect to itunes how do i get ipod working again
My ipod is disabled and says connect to itunes, i can't seem to get it working, help!!!
Place the iOS device in Recovery Mode and then connect to your computer and restore via iTunes. The iPod will be erased.
iOS: Wrong passcode results in red disabled screen
If recovery mode does not work try DFU mode.
How to put iPod touch / iPhone into DFU mode « Karthik's scribblings -
Ipod touch is disabled and says connect to itunes. I have followed all of the steps but am not getting the message to restore.
Place the iOS device in Recovery Mode and then connect to your computer and restore via iTunes. The iPod will be erased.
iOS: Wrong passcode results in red disabled screen
If recovery mode does not work try DFU mode.
How to put iPod touch / iPhone into DFU mode « Karthik's scribblings -
Ineed help fixing my iphone it is disabled and says connect to itunes..i downloaded itunes on my labtop to do so but dont know the steps to take after i down load itunes and connect to itunes from my labtop
Did you connect it to iTunes? What happened?
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My daughters ipod is disabled and says 'connect to iTunes' but when we connect to iTunes it says ' cannot connect to the ipod because it is locked with a passcode ' but we can't unlock it because it is disabled, how do we fix this???
Place the iOS device in Recovery Mode and then connect to your computer and restore via iTunes. The iPod will be erased.
iOS: Wrong passcode results in red disabled screen
If recovery mode does not work try DFU mode.
How to put iPod touch / iPhone into DFU mode « Karthik's scribblings -
HT1212 how to unlock ipod touch when disabled and says connect to itunes
how to unlock ipod touch when disabled and says connect to itunes?
The answer is in the article you asked this question from: http://support.apple.com/kb/HT1212
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my IPod is disabled and says connect to iTunes but when I plug it in it says I need a password. I would put it in recovery mode but my home button doesn't work. any suggestions?
Use the method listed in this previous discussion for placing the iPod in Recovery mode without buttons
Turn on without Home/Power Button -
my apple ipad is disabled and saying connect to itunes. i tried to connect with itunes but not responding
Connect to iTunes on the computer you usually Sync with and “ Restore “...
http://support.apple.com/kb/HT1414
If necessary Place the Device into Recovery mode...
http://support.apple.com/kb/ht4097
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