My iphone is disabled and says connect to itunes. I have tried to restore but it ends go back to disbled screen partway through

My son has disabled his iphone 4 and it says it needs to connect to itunes. When I try to connect it, I get a message telling me that it can't connect because the iphone is lost. I tied erasing the phone on cloud but it still needs to conenct to itunes so this does not work. I have tried restoring the phone but partway through, the phone tries to connect to itunes again and I get the message that it is lost and the disabled message comes back up on the screen. Does anyone know how to fix this?

Did you make sure that iTunes can log into Apple Servers during the restore process?
Resolve issues between iTunes and security software
Can you try another computer to restore from?
If this all does not work, you'll have to get your phone looked at by visiting an Apple Store or Authorized Apple Service Provider next to your place.
You can also contact Apple Support to get it serviced:
iPhone - Contact Support - Apple Support

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