My iphone is failing to turn on when i plug it into a computer
so a couple of weeks ago i was at work and my iphone randomly went into the connect to itunes screen and i didnt know why but i turn my phone on and off and it was fine since then my iphone has slowly been dieing of batterie when i had tones of charge it started turning off at 10% then 15% then 20%, 40%, 50%, 80% 95% and now the only way i can have it on is if i have it constanly charging but then the other day it came on with the connect to itunes if i connect it to a charger it goes to the connect to itunes screen but if i try and connect it to a computer to do that its just goes to the loading screen for 5 seconds then turns off then turns on for 5 seconds ect. i left it there for a hour or so to see if i got lucky and it would turn on and it crashed my computer :S i NEED HELP i really need my phone for work can some one please help me fix it? im not very technical person so if some one can fix it i would be very greatful and also i dint really understand how to setup an appoint ment with the apple store if someone could explain that also
It is usually given as a communication error between Apple, iTunes (your computer), iPhone. Somewhere they are not communicating, so the iOS you are trying to install cannot be approved by Apple. Trouble shooting steps include, making sure you have Current iTunes installed, make sure your Hosts file of computer is not blocking Apple. Try restoring on another computer.
Similar Messages
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My iPhone 4 will not turn on, when I plug it into my computer and load up iTunes its in recovery mode and the only option is to restore my device to factory settings, I have no back up of my phone I've also tried the home/sleep button thing but nothing, I have literally done every method I was told, I checked for water damage and that's fine. I don't want to restore my phone or buy a new one or pay for repairs because that's wasting money when it could be a simple way to fix it. And yes, I've also tried charging it and turning it in. I really need some help with my phone
That does happen. It depends on how hard the server is being hit, as well as the connection speed of your system. If you are on a windows system, you will want to disable any antivirus or firewall software during the download.
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My iphone is in recovery mode, and when i connect it to my computer it makes the connected noise and itunes finds it, it starts to restore and update but it gets to the point where it says waiting for iphone. My compuer hasnt connected my iphone. i dont know how to make it conect :S Someone help! ive been trying for three hours!
i have, its connected to my sisters computer,it starts to restore then says there was a problem downloading the software for the iphone, the network connection has timed out. what does this mean?
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How do I get my Iphone to show up in Itunes when I plug it into my computer?
Hello,
I am having trouble getting my Iphone to connect with my computer. I just authorized my computer to my account, but my phone won't show up in itunes. Does anybody know how to get it to connect with itunes?
ThanksVersion 11.1.5.5 of iTunes was just released today. If you update to that, does that help with the recognition troubles?
http://www.apple.com/itunes/download/ -
My ipod touch has a permanent image of the end of a USB cable with an arrow pointing to an icon of ITunes. I can't reset using the two button method, and ipod does not appear on itunes when I plug it into the computer - and nothing else happens either. This happened after I agreed to a software update which failed. How can I get it going again?
Try:
- iOS: Not responding or does not turn on
- Also try DFU mode after try recovery mode
How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
- If not successful and you can't fully turn the iOS device fully off, let the battery fully drain. After charging for an least an hour try the above again.
- If still not successful that usually indicates a hardware problem and an appointment at the Genius Bar of an Apple store is in order.
Apple Retail Store - Genius Bar -
So yeah...last night I was checking out my iPod (bored at the in-laws) and all of a sudden the screen went blank and the only thing I can get it to do is have the black screen w/ the white apple logo on it. It won't turn on, doesn't give the the option to power down, it won't charge, AND it's NOT being recognized when I plug it into my computer. Not by iTunes OR my computer. I've tried holding down the top button and the home button at the same time...nothing. And since it's not being recognized on my computer, I cannot restart it or go back to factory settings. Someone please help! I've had it for 18 months so the warranty is no longer valid and I don't know how to fix it. THANK YOU in advance!
- I would try placing the iPod in recovery mode and then see if iTunes will see the iPod. try both with the iPod not connected to the computer and with it connect. For recovery mode see:
iPhone and iPod touch: Unable to update or restore
- Next see if placing the the iPod in DFU mode will make it visible
How to put iPod touch / iPhone into DFU mode « Karthik's scribblings -
My phone says it needs to be restored, however when i plug it into my computer it will not turn on
my phone says it needs to be restored, however when i plug it into my computer it will not turn on
Purchased iTunes content can be re-downloaded:
http://support.apple.com/kb/HT2519
Any photos in your camera roll, not previously imported to your computer, you will lose. You should be regularly importing these photos, as the iPhone's camera roll is not designed as a storage device.
Had you been regularly syncing/backing up, you wouldn't lose anything. Now you know, don't backup your data, and you will eventually lose it all, guaranteed. -
My iPhone4 won't turn on even after being charged for 1 hour and when I plug it into my computer nothing happens. PLEASE HELP
I have a similar (if not the exact same) problem! Here are some more details if they are helpful.
My iPhone 4 died earlier today and will not turn back on. It seemed that the battery died while it was not in use. I attempted to charge it on one charging cord in multiple wall outlets and none worked. Assuming it was a malfunction in the cord, I took my phone home to try charging it there.
Again, I attempted charging it in multiple outlets with a different cord than previously used. None of these seemed to work, though they would flash the Connect to Power screen for a brief moment before returning to a black screen. I assumed that my phone was simply so depleted of battery that it needed a long charge.
I charged it for 30+ minutes without any success, then attempted to charge it through my MacBook instead of through a wall outlet. iTunes did not even recognize that my phone plugged in (and still hasn't). I've attempted charging it for an extended period of time (1+ hour) with no luck. Sometimes when I press the Power button it will flash the Connect to Power screen once more before returning to black.
The Apple logo never appears, nor does any apparent progress on charging. I have attempted holding down the Power and Home buttons simultaneously for 10 - 30 second increments. Still no luck. There is no reason anything should be happening with this phone that I can identify.
I have no warranty and just recently replaced my previous phone which had had similar problems before completely crashing. This is a phone new to me that was previously used but in almost new conditions and factory reset by Apple prior to my purchase.
Does this mean that my phone battery is dead?
Is there anything else I can do?? -
When I first got my iphone i plugged it into my friends computer and added songs from their itunes. Now when i plug it into my computer it will not connect or show up in the sidebar in itunes. I have already tried factory resetting the phone and 'authorizing this computer' in itunes. Can anyone help?
Is your iTunes up to date, it is now 10.7, click the iTunes button at the top of this page if you need the new version.
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My IPhone does not show up under Devices in I Tunes when I plug it into my computer. "Devices" no longer appears on the menu at all down the side of the page.
Hope this helps:
http://www.apple.com/support/iphone/assistant/itunes/ -
My iPod doesn't turn on anymore. Even when I plug it into the computer or a charger, nothing happens. What's wrong with my iPod?
If you get an network timed out error, try disabling the security software on your computer.
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My computer wont recognize my iphone 4. when i plug it into any computer it doesnt charge. i followed the procedure on the website but the device manager still says unknown device. any ideas how to fix this??? the weird thing is it use to work until yesterday. thanks
Will it charge when connected to a wall outlet? The USB port on your computer must be 2.0
Powering Apple and third party peripherals through USB -
my iphone 5 randomly shut off and when I plugged it into my laptop, it says it is in recovery mode. however, i keep getting error 9 when it's attempting to restore. my phone has been off for 24 hours now and i can't get it to successfully restore
Hey p0507!
Here is an article that addresses your error message, and can help you troubleshoot this issue:
Resolve specific iTunes update and restore errors
http://support.apple.com/kb/ts3694
Configure your security software
Check your security software and settings, which can block ports and prevent connection to Apple servers during update and restore.
Common errors: 2, 4, 6, 9, 1000, 1611, 9006, 9807, 9844. Sometimes as a result of this issue, a device might stop responding during the restore process.
Thanks for using the Apple Support Communities!
Cheers,
Braden -
My iPhone shut down and factory reset itself for no reason, and now when I plug it into my computer or any power source, the apple shines but it doesn't get any further than that. How can I fix it?
Try Here > http://support.apple.com/kb/HT1808
You may need to try this More than Once...
Be sure to Follow ALL the Steps...
But... if the Device has been Modified... this will Not necessarily work. -
Why is the iphone icon not appearing on my itunes when I plug it into my computer?
Why is the iphone icon not appearing on my itunes when I plug it into my computer? I am online, my itunes is up and running, my new phone is plugged in, and for whatever reason the iphone icon that is supposed to appear is not showing up after I plug my phone in.
Place the Device into Recovery mode...
http://support.apple.com/kb/HT1808
Note on Recovery Mode.
You may need to try this More than Once...
Be sure to Follow ALL the Steps...
Once you have Recovered your Device...
Re-Sync your Content or Restore from the most Recent Backup...
Restore from Backup > http://support.apple.com/kb/ht1766
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