My iphone is froze at the apple screen?
My Iphone is froze at the apple screen
hold the on/off and home keys down past the prompt to turn off, and release only when the apple logo reappears. This can take upwards of 30 seconds.
Similar Messages
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While doing a non-iTunes upgrade to 8.02 my iPad froze on the apple screen. After hours of waiting I forced a power off. Froze in same place. Tried attaching to iTunes on PC from power off. Freezing in same place. Any ideas on how to get past this so that I can at least run a restore?
I Don't know that recovery mode would work, but did you try it?
If you can't update or restore your iPhone, iPad, or iPod touch
IF that fails, have you considered erasing the device using Find my iPhone in iCloud.com? I'm not sure what good that would do either of the iPad continues to freeze, but if nothing else is working ..... -
My iphone started acting slow and would become frozen as I tried to re-download facebook. I turned the phone off and now it will not turn back on and stays frozen on the apple screen. Is it possible that viruses can be downloaded on the iphone?
Try a force restart by holding the power and home button down at the same time. One of two things will PROBABLY happen; 1) It will boot into iOS as normal. 2) You will get an iTunes logo with a USB cable at the bottom. If the second happens you will need to plug it into iTunes to do a restore. If neither of these happen, force restart again. Once the phone powers off, let go of both buttons and push and hold the home button and plug the phone into iTunes. This will force the phone into recovery mode. Proceed with a restore at that point.
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I was checking my mail and suddenly i get the apple screen with text on the top (like a command prompt). It won't receive phone calls and it doesn't respond to anything. I tried to force shutdown, reset, etc and nothing happened... Now the screen changed to vertical gray lines. I'm attaching a picture of both screen displays. Someone please help!!!!!
Try a reboot by holding both the power and ome buttons until the apple logo appears. If that does not bring it back, take it to an Apple store genius bar and have the technicians test it.
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My ipod froze on the apple screen
When i turn on my ipod it freezes on the apple screen. when I restore I get error code 3194. any suggestions?
hook it up to your computer then try to put the device into DFU Mode by holding down the power button for 5 seconds, without releasing the power button hold down the home button for 10 seconds, release the power button but don't release the home button for 15 seconds. once it is in DFU mode click iPod touch then click restore
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My iPhone is stuck on the apple screen. How can I power it off?
How can I power off my phone,it is stuck on the apple screen?
Hello GrayLady6,
Thank you for your question. It sounds like your phone is not responding and is stuck at the Apple logo. I would next reset the device with this process:
Reset
You should reset your device as a last resort and only if you can't restart it.
To reset, press and hold both the Sleep/Wake and Home buttons for at least 10 seconds, until you see the Apple logo.
From: Turn your iOS device off and on (restart) and reset
http://support.apple.com/kb/ht1430
If this does not resolve your issue, I would next attenot putting the device into recovery mode and then restoring it with iTunes:
If you can't update or restore your iOS device
http://support.apple.com/kb/ht1808
Thank you for using Apple Support Communities.
All the best,
Sterling -
Help! My iphone is stuck on the apple screen with the loading bar
Okay so i needed to restore my iphone 5s to its factory settings. Now its been stuck on the screen with the apple logo and the little bar beneath it. The bar isnt loading AT ALL though and its been an hour and a half? What am i supposed to do? Ive tried recovery mode and ive held the home and lock button at the same time! Still its stuck!! What am i supposed to do?? Please help!
Two options
Leave it aside until the battery drains out completely - one to three days
OR take it to an Apple store -
Iphone 5 froze on the apple logo then turned off and won't turn back on.
Also for the first 15 minutes it was OFF, it was overheating. Kept getting hotter and hotter until it stopped and cooled back down. I have tried turning it back on, restarting it, plugging it into my computer, charging it with an outlet.
I turned it off in the first place because I wasn't receiving any reception. please help. I am traveling indefinitely in Indonesia and can't just go walk into an Apple store.
I have not updated to the latest software because the internet here is too slow to do so.
thanks in advanceHi Hold both buttons down for 50 Seconds Maybe it's a Battery or Hardware fault Make an Appointment at Apple Store. Cheers Brian
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Can anyone help me? My iPhone 5s is flashing the apple screen on and off and I can turn the phone on properly or off. When I connected it to iTunes on my windows 8 computer I got the following message: iTunes could not connect to this phone. An unknown error occurred OxE8000084. Can anyone help me correct this so I can start using my phone again.
Thank youhttp://support.apple.com/kb/TS3221
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My iphone 5 screen is froze on the itunes screen. I tried to restore the iphone on my pc and it says it can not be restored. This phone is only 1 week old!!
You should contact Apple Support to get it serviced, your device is still under warranty.
iPhone - Contact Support - Apple Support
Any error numbers or messages given when you try to restore? -
my phone froze so i switched it off using the power button and home. now everytime it switches on, it wont go past the apple screen??
Hello 3m4nz4,
After reviewing your post, I have located an article that can help with your device. It contains a number of troubleshooting steps and helpful advice for the issue you are experiencing:
iOS: Not responding or does not turn on - Apple Support
Your iPhone, iPad, or iPod touch may occasionally stop responding to buttons, switches, or touchscreen input and may exhibit one or more of these symptoms:
Does not return to the Home screen after you press the Home button
Does not wake from sleep after you press the Sleep/Wake button
Does not turn on (or power on) when you press any button
Does not start up past Apple logo
Appears frozen or unresponsive
Is unable to "Slide to Unlock" or "Slide to Power Off"
To troubleshoot these symptoms:
If a single application is not responding or stops responding when it opens, you can force it to close.
If the device is unresponsive or if certain controls aren't working as expected, restart your device.
If the device remains unresponsive or does not turn on (or power on), reset your device.
If there is no video or if the screen remains black, verify that the device has enough charge to turn on:
If you are using an iPad, ensure that it's connected to the USB Power Adapter supplied with the device.
Let it charge for at least twenty minutes, then see if it starts normally.
If there is no image on the screen, press the Sleep/Wake button to attempt to wake the device.
If the screen displays a red battery icon, continue charging the device until the battery is fully charged. Learn more about charging iPhone and iPod touch, or iPad.
If the above steps do not resolve the issue, or the if the screen remains black or shows a persistent Apple logo, try restoring with iTunes:
Connect the device to your computer and open iTunes.
If the device appears in iTunes, select and click Restore on the Summary pane. Learn more about restoring iOS software.
If the device doesn't appear in iTunes, try to force the device into recovery mode, and then restore it.
If the above steps do not resolve the issue, contact Apple.
Thank you for contributing to Apple Support Communities.
Cheers,
BobbyD -
hello my name is kirstie, i updated to firmware 4.2.1 .....my iphone 3g stays on the apple logo for about 4 minutes then flashes white and goes back to the apple screen, it repeats untill battery is flat, every now and then im lucky enough to get it to turn on but not very often and then it freezes and repeats the same problem?? (if i turn the phone off my pressing the two buttons it wont keep rebooting, its only when i leave it after turning it on)
I have reset the phone, full firmware restore, even downgraded back from firmware 4.2.1 to .3.1.3 official by using dfu mode and still doesnt fix.
(i correctly got out of dfu mode after the downgrade)
i can enter dfu mode and recovery, and update through itunes with no problem, but it doesnt fix the problem,
i have searched and found no answer to this problem, every option availible to try that i know of i have tried and failed. i dont care about preserving my content i just want a fix. i have a good understanding how to operate software on a computer and shouldnt be too confused by any advice given, so plz even if the answer is very complex i wish to try anything, please help me to get my iphone working.Anyone have any suggestions? or is everyone else just as clueless as me !
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I was updating my ipod touch and the updation had an error and it froze at the apple logo with the loading bar underneath. How do I fix it? I tried the turn off button home screen button and even the volume buttons. I cant get anything to work. Please help me.
Connect to itunes and retore.
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I have just reset my my iPhone 4s and it is stuck on the apple screen, not being recognised by iTunes and fully charged, any ideas how to get it to turn on properly?
Hi Cjroyle,
Thank you for using Apple Support Communities.
From your post I understand that your iPhone will not boot past the Apple logo on the screen. To troubleshoot this issue I'd like you to please follow the steps in the article below.
iOS: Not responding or does not turn on
Take care,
Alex H. -
in the middle of my last update it stopped updating in the because of an unknown source, and now my screen on my iphone is frozen with the apple logo and a loading bar. Help??
Unknown "source"? Do you mean unknown "error" followed by a number?
http://support.apple.com/kb/TS3221
Follow the instructions in the article. When you connect your phone again, you may have to press both the home and sleep/wake buttons until the Apple logo reappears, then continue pressing the home button until iTunes detects the phone in recovery mode.
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