My Iphone is frozen and it says connect to itunes but it will not reconnect it says it is already updated
please help me I am on a deadline this morning and need to be on my way out of town by 10 this am and cannot leave without this phone working
Try resetting it: hold the on/off and home buttons 10-20 seconds until you see the Apple logo, ignoring the off slider that appears first, release and wait for it to restart. If that doesn't work, you'll probably have to put it in recovery mode and restore it from your most recent backup as described here: http://support.apple.com/kb/HT1808.
Similar Messages
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After I tried to update my Ipad mini to the newest update, it kept saying hello on my lock screen in different languages and then when I slide the screen across, it says connected to itunes but it's not doing anything!! By the way my Ipad mini is plugged into my computer and connected to itunes!! Please help me!!
FORCE IPAD INTO RECOVERY MODE
1. Turn off iPad
2. Turn on computer and launch iTunes (make sure you have the latest version of iTune)
3. Plug USB cable into computer's USB port
4. Hold Home button down and plug the other end of cable into docking port.
DO NOT RELEASE BUTTON until you see picture of iTunes and plug
5. Release Home button.
ON COMPUTER
6. iTunes has detected iPad in recovery mode. You must restore this iPad before it can be used with iTunes.
7. Select "Restore iPad"...
Note:
1. Data will be lost if you do not have backup
2. You must follow step 1 to step 4 VERY CLOSELY. -
my iphone 4s is stuck on the "connect to itunes " screen. it will not go away nor will restoring it work either. what do i do?
Mine gave me an error in itunes side that it didnt recognize the phone. But when I unplugged and re plugged it it was fine. Or is yours on the screen with the little plug? You might have to go to Apple. I have that happen to a friend on the 7 upgrade. She needed a new phone. oy!
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I put video clips together and added music off of iTunes
but it will not attach when I put it on youtube or vimeo.
what is wrong. It plays as I made it on iMovieThank you all for your replies. Here is what i ended up doing. I cannot afford any 3rd party software so i went to itunes and manually entered all my playlists. As I had indicated my purchased music was on my new computer just not the playlists and I could not sync my ipod. After I rebuilt all my playlists I tried to restore my ipod to factory defaults/new. All of the steps called for in apple support and elsewhere were not available to me. I connected my ipod, went to my computer, right clicked my ipod, and formatted. That wiped my ipod so when I connected to itunes it then gave me a restore option. I did the restore and all is good in the empire again. I can now buy new music and sync my ipod so I am a happy camper.
Thanks to all. -
my ipod has "ipod is disabled connect ti itunes" but it will not let me put in the passcod or anything! i cant get off this display?
You have to restore:
Forgotten Passcode or device disabled after entering wrong passcode -
my daughter had disabled her ipad by putting in passcode to many times, says connect to itunes but then it wont work and says passcode needs to be put in
Follow the instructions in this article http://support.apple.com/kb/ht1212 and you should be able to fix the ipad but keep in mind there is a it is very likely that you will lose all information on the ipad following the instructions in the article
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HT4623 my phone is disabled and is telling me to connect to itunes but it will not connect
my iphone is disabled and is telling me to conect to itunes but itunes will not let me connect it is tellin me to put my pass code in my phone witch i cant do as it is disabled
clairexx wrote:
... but itunes will not let me connect it is tellin me to put my pass code in my phone witch i cant do as it is disabled
See Here > http://support.apple.com/kb/HT1808
You may need to try this More than Once...
Be sure to Follow ALL the Steps... -
by juggling the phone whilst washing up, I accidently dropped it in the sink, I had just became unemployed so no more insurance by a day..
I have follwed advice dried out phone in rice and in airing cupboard for nearly two weeks
Screen looks OK minor discolour on top of screen but no IOS
Tried connecting to Itunes it starts to restores then stops.
any ideas in trying to get it to work or is that it, new phone required which I can not really afford at present.
Controller 62It's time for a new (replacement) iPhone. Take it to an Apple Store or Authorized Apple Service Provider. You may well receive some credit for your old one.
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itunes will not work
Hey ssands0611,
When you uninstalled and reinstalled, did you use this article?
Removing and reinstalling iTunes and other software components for Windows Vista, Windows 7, or Windows 8
http://support.apple.com/kb/HT1923
If you haven't already done these steps, this section contains information that might help your situation:
Use the Control Panel to uninstall iTunes and related software components in the following order and then restart your computer:
iTunes
Apple Software Update
Apple Mobile Device Support
Bonjour
Apple Application Support (iTunes 9 or later)
Important: Uninstalling these components in a different order, or only uninstalling some of these components may have unintended affects.
Let us know if following that article helped at all.
Welcome to Apple Support Communities!
Best,
Delgadoh -
I just got a new iphone 3GS and was trying to sync it with my itunes information from my old phone. However, I keep getting multiple error messages and after the sync is complete, I find that everything has transferred except my purchased itunes music and voice memos (I record my class lectures). I am not sure what I can do to fix this. Any ideas?
The error messages are:
-"Attempting to copy to the disk 'My Iphone' failed. An unknown error occured (-69)."
-"The iphone 'My Iphone' cannot be synced because there is not enough free space to hold all the items in itunes library."
-"The iphone 'My Iphone' cannot be synced. An unknown error occured (13010)." -
Why are the videos I have downloaded not able to play.when I go to play them the message says unable to complete this operation
The iTunes Store will direct you to the same article. As Hackintosh said, first delete the track from iTunes, allowing it to move the track file to the trash. Then in iTunes on your Mac, sign into your iTunes Store account and go here:
In the window you'll be taken to, make sure that the Music tab and "not on this computer" are selected, then locate the defective track in the list and click this button next to the track name:
Regards. -
My iphone 3gs will not connect to itunes and it says that I need to do a system restore. It also says that I need to enter my password on the iphone to connect to itunes but I can not do this because the phone is in emergency phone call mode only.
Turn your phone off and connect your cable to the computer, but not the device just yet. Start up iTunes. Now, hold down the home button on your phone and plug it in to the cable - don't let go of the button until iTunes tells you it's detected a phone in recovery mode. Now you can restore to factory settings.
Unfortunately, the data on your phone is already gone if you're seeing the connect to iTunes logo. -
my iphone 4 i bought was jailbroken to ios 6.0.1 redsn0w but i tried to restore the iphone and now it keeps saying connect to itunes but when i connect and try to restore an "unknown error" occurs and it will not boot up whatsoever. please help!
If you want to solve your problems, unjailbreak. And don't do it again, because jailbreaking causes problems as you read about in that article. You can try Recovery Mode: http://support.apple.com/kb/HT1808
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Hi, my iphone is disabled now and it says connect to itunes but there are some problems to fix it .
Firstly, i reset my computer few days ago and never used itunes after that .
Secondly, the power button on the iphone is broken so i can't set the recovery mode on the phone.
I Tried connect the itunes with the iphone but the all itunes says 'To allow access , please respond on your iphone' but there's nothing i can do,
iphone doesn't respond at all .
I need some help .... i tried everything i could do ..Hey jinyoung_20,
Based on the information you have provided, it appears your iPhone needs to be serviced. The following link should help you get started with the process and has links with additional information on topics such as warranty and service pricing, and express replacement service:
http://support.apple.com/kb/index?page=servicefaq&geo=United_States&product=ipho ne
Welcome to Apple Support Communities!
Sincerely,
Delgadoh -
My Iphone 5 is disabled as i have locked the password many times.my iphone is saying connect to itunes.but iphone will not connect to itunes so i cannot get into my iphone.WHAT CAN I DO?????????????????
Open current iTunes on computer, connect iPhone to computer with lightning cable, hold both home and power buttons for about 20 seconds until iTunes recognizes iPhone in Recovery Mode, click Restore button of iTunes.
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