My  Iphone is frozen on the download screen and won't turn off, how do I fix it?

I tried to download the IOS 5.0.1 and for some reason the screen froze and won't turn off. I tried shutting it off, but it won't do anything. Any ideas?!

This happened with my phone also.  I unplugged it from the computer, and held down both the on / off key and the centre command key for about 20 seconds.  This then restarted the phone and allowed me to restore it through itunes.  Hope this helps

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  • I powered off my Ipad and it is stuck on the blue screen and won't shut off.  What can I do?

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  • HT1688 my Iphone 5 has a black screen and won't turn off/on. It locked on my yesterday while in photos and then it went black.

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    Hard Reset: HOld the home button and the sleep/wake button of your iPhone for about 10 to 15 seconds at the same time. Holding down both buttons at the same time  till you see the apple appear

  • My ipod only goes to the apple screen and freezes then turns off after about a minute. Is this fixable?

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    i have connected it to itunes like i was told to do and it wont do anything because its locked with a passcode and its frozen on the lock screen and will not let me enter myt passcode and after a while it just shuts off, it has been doing this for almost 48 hours. I was told to hold the home button and power button to shut it down and that I could then restart it and it would work... Nothing has helped, What can I try???

    Reset the device by pressing and holding the home and power buttons for 15-20 seconds until the white Apple logo appears.
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    If all else fails, take the device to Apple (or whomever provides support in your country) for evaluation and possible replacement.

  • My IPhone is frozen on the lock screen, and will not restart or respond to ITunes. What do I do?

    I really need help. It's not functioning at all. It's frozen on the home screen, will not respond to Itunes, or its charger, it wont turn off, no matter how many times you hold down the Lock button. What do I do?

    Try a reset: Hold the home and power buttons at the same time until the Apple boot logo appears. No data will be lost.

  • My iPhone is frozen at the lock screen and will not unlock

         For the past few months my iPhone 4S has been not acting good since I updated it to iOS 7. At random times it will go to a black screen and not respond for certain amount for time. Well today my iPhone went to that black screen and would not respond. Once I had someone call my phone the black screen went away and started acting normal as usual. Then once I tried to slide and unlock my phone it would not respond, When I tried to connect it to iTunes it connects and backs up but it will not restore. It had be stuck on the lock screen for almost 3 hours. battery life shows 100%. It shows the time as 8:38 because that is the time it stopped responding. The slide to unlock is still glowing but I can not slide to unlock my phone.
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    Hello, John2295. 
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  • My ipod has a black screen and  will not turn on how can i fix it

    I have tried everything that i can to get my ipod to turn on.  It has a black screen and hasnt done anything atleast 2 weeks.  Please help.

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  • My i pod touch crashed and is displaying a blank yellow screen and won't turn off what can i do?

    My I pod crashed and now displays a blank yellow screen i can't switch it off what can I do.

    Try:
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  • In the middle of my last update it stopped updating in the because of an unknown source, and now my screen on my iphone is frozen with the apple logo and a loading bar. Help??

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  • Hi, my iphone its in recovery mode and when i restore my iphone 5s loading show the blue screen and show note on itunes (unknown error 14) please i need your help please . thanks

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  • HT201210 my iphone is stuck on the itunes screen and when i try to restore it it just go back to the itunes screen how do i get out of it

    my iphone is stuck on the itunes screen and when i try to restore it it just go back to the itunes screen how do i get out of it

    Connecting in recovery mode will help: http://support.apple.com/kb/HT1808

  • Iphone 4s is frozen and won't turn off.  How do I turn it off if the button at the top doesn't work?

    My iphone 4S is frozen and won't turn off.  Is there another way to reboot or turn off the phone besides the button at the top?

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