My iphone is frozen on the lock screen

My Iphone wont turn off and is frozen on the lock screen. id do a hard reset but my home button is broken. what do i do?

Connect it to iTunes and see if you can restore it.

Similar Messages

  • HT1212 my iphone is frozen on the lock screen and will not let me enter my passcode, I have held the home button and power button for up to 1 minute and plugged it up to itunes because its locked it wont work? i need help

    i have connected it to itunes like i was told to do and it wont do anything because its locked with a passcode and its frozen on the lock screen and will not let me enter myt passcode and after a while it just shuts off, it has been doing this for almost 48 hours. I was told to hold the home button and power button to shut it down and that I could then restart it and it would work... Nothing has helped, What can I try???

    Reset the device by pressing and holding the home and power buttons for 15-20 seconds until the white Apple logo appears.
    If that does not resolve, restore the device via iTunes on the computer.
    If all else fails, take the device to Apple (or whomever provides support in your country) for evaluation and possible replacement.

  • My iPhone is frozen at the lock screen and will not unlock

         For the past few months my iPhone 4S has been not acting good since I updated it to iOS 7. At random times it will go to a black screen and not respond for certain amount for time. Well today my iPhone went to that black screen and would not respond. Once I had someone call my phone the black screen went away and started acting normal as usual. Then once I tried to slide and unlock my phone it would not respond, When I tried to connect it to iTunes it connects and backs up but it will not restore. It had be stuck on the lock screen for almost 3 hours. battery life shows 100%. It shows the time as 8:38 because that is the time it stopped responding. The slide to unlock is still glowing but I can not slide to unlock my phone.
         I have no clue on what is going or how to fix the problem. Could someone  please help.

    Hello, John2295. 
    Thank you for visiting Apple Support Communities. 
    You may find this article helpful in troubleshooting this issue.
    iOS: Not responding or does not turn on
    http://support.apple.com/kb/TS3281
    Cheers,
    Jason H.

  • My IPhone is frozen on the lock screen, and will not restart or respond to ITunes. What do I do?

    I really need help. It's not functioning at all. It's frozen on the home screen, will not respond to Itunes, or its charger, it wont turn off, no matter how many times you hold down the Lock button. What do I do?

    Try a reset: Hold the home and power buttons at the same time until the Apple boot logo appears. No data will be lost.

  • HT1430 frozen on the lock screen

    my Iphone is frozen on the lock screen it will still light up when the lock button or home button is pressed but when i go to "slide to unlock" it cant read it. but it is still keeping the right time and date. help please?

    Have you tried a reset?

  • Frozen on the lock screen

    My iPhone is frozen on the lock screen but I can't do a reset as my lock/ power button does not work. What do I do? Help!qs

    Have you tried a reset?

  • My iphone 5c is frozen on the lock screen with a text message, I can't swipe it to unlock it. What do I do?

    My iPhone 5c is frozen on the lock screen with a text message on it. When I try and swipe the screen it sticks about halfway through the swipe. What do I do?

    A reset may help. Tap and hold the Home button and the On/Off buttons for approximately 15-20 seconds, until the Apple logo reappears. When the logo appears, release both buttons.
    No content is affected by this procedure.

  • My iphone 4 is enlarged and frozen on the lock screen...what can I do?

    My iphone 4 is enlarged and frozen on the lock screen...It will not let me do anything! Please help!!

    You have Zoom on... double tap with three fingers to turn it off.   Go into Settings > General > Accessibility to disable it.
    If that doesn't work...
    Try a Restart by pressing the sleep/lock button until you see the slider.  Slide to power off.  Restart by pressing the sleep/lock button until you see the Apple logo.
    Try a Reset by pressing the home and sleep buttons until you see the Apple logo, ignoring the slider if, it comes up. Takes about 5-15 secs of button holding and you won't lose any data or settings.

  • My sons ipad2 has just frozen on the lock screen.

    Please help! My sons ipad2 has kind of frozen on the lock screen. If I press the slide to unlock a white box appears around it and a voice says unlock but nothing happens. Also if I press the time it will say the time and show the white box but again nothing happens. I have tried to reset it multiple time with no joy.
    I have also connected it to iTunes to restore it but it say that I have to turn off the find my ipad app, which of course I can't as I can't get past the lock screen and I have also tried to update it, however as my son has only a limited amount of space it won't let me do that either. I hope someone can help and thank you in advance for trying.

    Hi Scarecrow1400, thank you for trying to help this evening. I eventually came across an article about ipad recovery mode and on the second attempt was able to restore the ipad to factory settings which obviously bypasses the 'where my ipad' feature. So, for now it's fixed :-) thanks again and I hope you have a great new year.

  • IPhone 6's frozen on the lock screen

    Trying to delete the emails on the lock screen.  When I used Touch ID to complete this action, my iphone 6 was frozen after three times attempts.  I knew that I'd need to key in the password after five attempts for unlocked the Phone.  But to this deleted emails action on the lock screen, it's only allowed three attemps then two more attempts will unlock the phone instead. This problem is occurred after the latest update. Just wondering any other users may have the same issue.

    Reset, hold both the home and power buttons for about 10 seconds until the iPhone restarts itself. Then delete all the running apps from background memory. If still problem, consider Restoring iPhone with iTunes on computer.

  • My iPhone 4s is frozen at the Lock Screen

    I have an iPhone 4s with the very latest firmware, today as I was normally using it, it spazzed out and eventually took me to the lock screen. From there it wouldnt let me slide to unlock. I can still use the assistive touch button but not anything else. My lock button is broken so I cant to a re boot and when I went to resotre it in iTunes it told me I needed to turn off find my iPhone, which I cant because I cant unlock the phone. Please help. Thanks a lot!

    I was facing same problem. i did many things for its solution. Finally it solved when i changed my sim card. Now everything is ok in my phone u can try

  • Iphone 3 cant get the lock screen or home screen

    I have set up my old iphone 3 for my husband but cant get either the lock screen or home screen to set.  I can apply a wallpaper but that is the only option.
    please help
    Also when I send him through a photo via message,he doesnt receive the message?

    go to settings/notification center then facetime and turn on Show in lock screen.  Check the settings for notifications for the other app

  • HELP MY IPHONE 4 IS SHOWING THE LOCK SCREEN AND THEN SHOWING THE APPLE LOGO CONTINUOUSLY

    PLEASE HELP ON MY IPHONE I SEE THE LOCK SCREEN THEN THE APPLE LOGO, I CANT TURN IT OFF AND IT JUST KEEPS DOING IT AGAIN AND AGAIN AND AGAIN, I CANT DO ANYTHING. PLEASE HELP.

    See this article:
    iOS: Unable to update or restore
    Please turm off your caps lock when posting here.  It's considered to be shouting and rude.

  • Iphone is frozen on the apple screen. Was freezing and so turned it off and now it will not reboot?

    My iphone started acting slow and would become frozen as I tried to re-download facebook. I turned the phone off and now it will not turn back on and stays frozen on the apple screen. Is it possible that viruses can be downloaded on the iphone?

    Try a force restart by holding the power and home button down at the same time. One of two things will PROBABLY happen; 1) It will boot into iOS as normal. 2) You will get an iTunes logo with a USB cable at the bottom. If the second happens you will need to plug it into iTunes to do a restore. If neither of these happen, force restart again. Once the phone powers off, let go of both buttons and push and hold the home button and plug the phone into iTunes. This will force the phone into recovery mode. Proceed with a restore at that point.

  • My iphone is stuck on the lock screen with a find my iphone alert

    well the title pretty much sums it up.
    my iphone is on the lock screen i can slide the unlocker but the alert has an "ok" but when i tap it nothing happens

    Hello GrayLady6,
    Thank you for your question. It sounds like your phone is not responding and is stuck at the Apple logo. I would next reset the device with this process:
    Reset
    You should reset your device as a last resort and only if you can't restart it.
    To reset, press and hold both the Sleep/Wake and Home buttons for at least 10 seconds, until you see the Apple logo.
    From: Turn your iOS device off and on (restart) and reset
              http://support.apple.com/kb/ht1430
    If this does not resolve your issue, I would next attenot putting the device into recovery mode and then restoring it with iTunes:
    If you can't update or restore your iOS device
    http://support.apple.com/kb/ht1808
    Thank you for using Apple Support Communities.
    All the best,
    Sterling

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