My iPhone is frozen. Troubleshooting doesn't work
My shiny new iPhone that I waited in line for on SF on Friday is iFrozen.
I have about 30 threaded text conversations, 30 contacts, 3 email accounts, 20 photo's, 600 songs, 2 TV shows and 1 movie.
I understand photo's, songs, video and contacts will synch back to my phone if reset.
The device is not an iPod, it's a Phone, which means I would HATE to lose my threaded text conversations and have to setup up my email accounts AGAIN (after 3 days of use).
iPod hard reset? No big deal, less is lost (sometimes).
Phone hard reset? Not good at all.
On top of these issues, Safari has crashed on me at least 7 times and while I was playing music on the ipod app i decided to hop over to my text messages to send a message. Once I got in the text message app the ipod app crashed (i.e. the music in my car stopped playing).
Crashes and now it's frozen.
Restarting (doesn't work):
Try restarting iPhone. To turn it off, press and hold the Sleep/Wake button until the red slider appears. Slide your finger across the slider to turn off iPhone. To turn iPhone on, press and hold the Sleep/Wake button until the Apple logo appears.
Unfreeze (doesn't work):
Does iPhone appear frozen or stuck? Try pressing and holding the Home button for 6 seconds to close a frozen application. Then try restarting iPhone again.
Is the "reset" option in troubleshooting a hard reset?
On my Windows Mobile phone I can pop out the battery and it will recover through the safe mode boot without having to hard reset the device.
Is there another way to unfreeze this thing?
Current iPhone state: Displaying Home screen, touch unresponsive, on/off switch unresponsive, home button unresponsive.
Strangely iTunes still recognizes the phone when i connect it to my Mac and goes through the entire synch process fine.
Why isn't there a soft reset in iTunes to send to the phone?
Phone calls go straight to voicemail.
Best,
Rob
(good thing I bought 2 8GB's on Friday in SF)
No, get the screen fixed.
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