My iphone is frozen with the instructions of plugging to Itunes but nothing happens.

When I plugged my Iphone 3G to my computer to update it, it decided to freeze the screen on the Itunes logo indicating to plug the lead to Itunes.  It is frozen on that.  When i try to open Itunes I get a message that it is recovering an Iphone and nothing else happens.  I cannot do anything to unfreeze it.  Has anybody got any bright idea what to do??

Sounds like you have to put it in recovery mode and restore it.  See http://support.apple.com/kb/ht1808.

Similar Messages

  • My iTunes on iBook keeps crashing after 30 seconds highlights the problem to report to iTunes but nothing happens and it still is not fixed

    Process:         iTunes [233]
    Path:            /Applications/iTunes.app/Contents/MacOS/iTunes
    Identifier:      com.apple.iTunes
    Version:         11.3.1 (11.3.1)
    Build Info:      iTunes-1131011003001002~1
    Code Type:       X86 (Native)
    Parent Process:  launchd [100]
    Date/Time:       2014-08-27 12:36:20.933 +0800
    OS Version:      Mac OS X 10.6.8 (10K549)
    Report Version:  6
    Interval Since Last Report:          21415 sec
    Crashes Since Last Report:           1
    Per-App Interval Since Last Report:  70 sec
    Per-App Crashes Since Last Report:   1
    Anonymous UUID:                      474AD551-48FB-4B52-B0CF-B7A6BCB356A3
    Exception Type:  EXC_BAD_ACCESS (SIGBUS)
    Exception Codes: KERN_PROTECTION_FAILURE at 0x0000000000000031
    Crashed Thread:  0  iTunes main  Dispatch queue: com.apple.main-thread
    Thread 0 Crashed:  iTunes main  Dispatch queue: com.apple.main-thread
    0   com.apple.iTunes                  0x00bdee14 0x1000 + 12443156
    1   com.apple.iTunes                  0x00bda45e 0x1000 + 12424286
    2   com.apple.iTunes                  0x00be4339 0x1000 + 12464953
    3   com.apple.iTunes                  0x00bd7dae 0x1000 + 12414382
    4   com.apple.iTunes                  0x00be3859 0x1000 + 12462169
    5   com.apple.iTunes                  0x00002ddd 0x1000 + 7645
    6   com.apple.CoreFoundation          0x90c83a3b __CFRunLoopRun + 8059
    7   com.apple.CoreFoundation          0x90c813c4 CFRunLoopRunSpecific + 452
    8   com.apple.CoreFoundation          0x90c811f1 CFRunLoopRunInMode + 97
    9   com.apple.HIToolbox               0x95549e04 RunCurrentEventLoopInMode + 392
    10  com.apple.HIToolbox               0x95549bb9 ReceiveNextEventCommon + 354
    11  com.apple.HIToolbox               0x95549a3e BlockUntilNextEventMatchingListInMode + 81
    12  com.apple.AppKit                  0x964c6595 _DPSNextEvent + 847
    13  com.apple.AppKit                  0x964c5dd6 -[NSApplication nextEventMatchingMask:untilDate:inMode:dequeue:] + 156
    14  com.apple.AppKit                  0x964881f3 -[NSApplication run] + 821
    15  com.apple.iTunes                  0x00933e54 0x1000 + 9645652
    16  com.apple.iTunes                  0x002eee99 0x1000 + 3071641
    Thread 1:  Dispatch queue: com.apple.libdispatch-manager
    0   libSystem.B.dylib                 0x937c5382 kevent + 10
    1   libSystem.B.dylib                 0x937c5a9c _dispatch_mgr_invoke + 215
    2   libSystem.B.dylib                 0x937c4f59 _dispatch_queue_invoke + 163
    3   libSystemB.dylib                 0x937c4cfe _dispatch_worker_thread2 + 240
    4   libSystem.B.dylib                 0x937c4781 _pthread_wqthread + 390
    5   libSystem.B.dylib                 0x937c45c6 start_wqthread + 30
    Thread 2:  Dispatch queue: com.apple.root.default-priority
    0   libSystem.B.dylib                 0x9379eafa mach_msg_trap + 10
    1   libSystem.B.dylib                 0x9379f267 mach_msg + 68
    2   com.apple.CoreFoundation          0x90c822df __CFRunLoopRun + 2079
    3   com.apple.CoreFoundation          0x90c813c4 CFRunLoopRunSpecific + 452
    4   com.apple.CoreFoundation          0x90c87304 CFRunLoopRun + 84
    5   com.apple.mobiledevice            0x17d454bb __thr_AMRegisterForCallbacks + 243
    6   libSystem.B.dylib                 0x937c4cf2 _dispatch_worker_thread2 + 228
    7   libSystem.B.dylib                 0x937c4781 _pthread_wqthread + 390
    8   libSystem.B.dylib                 0x937c45c6 start_wqthread + 30
    Thread 3:  CFRunLoopThread
    0   libSystem.B.dylib                 0x9379eafa mach_msg_trap + 10
    1   libSystem.B.dylib                 0x9379f267 mach_msg + 68
    2   com.apple.CoreFoundation          0x90c822df __CFRunLoopRun + 2079
    3   com.apple.CoreFoundation          0x90c813c4 CFRunLoopRunSpecific + 452
    4   com.apple.CoreFoundation          0x90c87304 CFRunLoopRun + 84
    5   com.apple.iTunes                  0x0001207a 0x1000 + 69754
    6   com.apple.iTunes                  0x0000572d 0x1000 + 18221
    7   libSystem.B.dylib                 0x937cc259 _pthread_start + 345
    8   libSystem.B.dylib                 0x937cc0de thread_start + 34
    Thread 4:
    0   libSystem.B.dylib                 0x9379eb5a semaphore_timedwait_signal_trap + 10
    1   libSystem.B.dylib                 0x937cc6e1 _pthread_cond_wait + 1066
    2   libSystem.B.dylib                 0x937fb5a8 pthread_cond_timedwait_relative_np + 47
    3   com.apple.iTunes                  0x00004c78 0x1000 + 15480
    4   com.apple.iTunes                  0x003fb012 0x1000 + 4169746
    5   com.apple.iTunes                  0x003fbe93 0x1000 + 4173459
    6   com.apple.iTunes                  0x0000572d 0x1000 + 18221
    7   libSystem.B.dylib                 0x937cc259 _pthread_start + 345
    8   libSystem.B.dylib                 0x937cc0de thread_start + 34
    Thread 5:  com.apple.CFSocket.private
    0   libSystem.B.dylib                 0x937bdac6 select$DARWIN_EXTSN + 10
    1   com.apple.CoreFoundation          0x90cc1c53 __CFSocketManager + 1091
    2   libSystem.B.dylib                 0x937cc259 _pthread_start + 345
    3   libSystem.B.dylib                 0x937cc0de thread_start + 34
    Thread 6:  CoreAudioNotificationThread
    0   libSystemB.dylib                 0x9379eafa mach_msg_trap + 10
    1   libSystem.B.dylib                 0x9379f267 mach_msg + 68
    2   com.apple.CoreFoundation          0x90c822df __CFRunLoopRun + 2079
    3   com.apple.CoreFoundation          0x90c813c4 CFRunLoopRunSpecific + 452
    4   com.apple.CoreFoundation          0x90c87304 CFRunLoopRun + 84
    5   com.apple.iTunes                  0x004cd346 0x1000 + 5030726
    6   com.apple.iTunes                  0x0000572d 0x1000 + 18221
    7   libSystem.B.dylib                 0x937cc259 _pthread_start + 345
    8   libSystem.B.dylib                 0x937cc0de thread_start + 34
    Thread 7:
    0   libSystem.B.dylib                 0x937c4412 __workq_kernreturn + 10
    1   libSystem.B.dylib                 0x937c49a8 _pthread_wqthread + 941
    2   libSystem.B.dylib                 0x937c45c6 start_wqthread + 30
    Thread 8:  TrackProcessor::ManagerThread
    0   libSystem.B.dylib                 0x937ccaa2 __semwait_signal + 10
    1   libSystem.B.dylib                 0x937cc75e _pthread_cond_wait + 1191
    2   libSystem.B.dylib                 0x937ce3f8 pthread_cond_wait$UNIX2003 + 73
    3   com.apple.iTunes                  0x00004c2d 0x1000 + 15405
    4   com.apple.iTunes                  0x00004b73 0x1000 + 15219
    5   com.apple.iTunes                  0x00004ac8 0x1000 + 15048
    6   com.apple.iTunes                  0x0020527c 0x1000 + 2114172
    7   com.apple.iTunes                  0x00205250 0x1000 + 2114128
    8   com.apple.iTunes                  0x0000572d 0x1000 + 18221
    9   libSystem.Bdylib                 0x937cc259 _pthread_start + 345
    10  libSystem.B.dylib                 0x937cc0de thread_start + 34
    Thread 9:  TrackProcessor::CooperativeProcessingFiber
    0   libSystem.B.dylib                 0x9379eafa mach_msg_trap + 10
    1   libSystem.B.dylib                 0x9379f267 mach_msg + 68
    2   com.apple.iTunes                  0x0000ec8a 0x1000 + 56458
    3   com.apple.iTunes                  0x0000ea0d 0x1000 + 55821
    4   com.apple.iTunes                  0x0000fecb 0x1000 + 61131
    5   com.apple.iTunes                  0x00e7b249 0x1000 + 15180361
    6   com.apple.iTunes                  0x00e8047e 0x1000 + 15201406
    7   com.apple.iTunes                  0x00e803ba 0x1000 + 15201210
    8   com.apple.iTunes                  0x00004d32 0x1000 + 15666
    9   libSystem.B.dylib                 0x937cc259 _pthread_start + 345
    10  libSystem.B.dylib                 0x937cc0de thread_start + 34
    Thread 10:
    0   libSystemB.dylib                 0x9379eafa mach_msg_trap + 10
    1   libSystem.B.dylib                 0x9379f267 mach_msg + 68
    2   com.apple.CoreFoundation          0x90c822df __CFRunLoopRun + 2079
    3   com.apple.CoreFoundation          0x90c813c4 CFRunLoopRunSpecific + 452
    4   com.apple.CoreFoundation          0x90c87304 CFRunLoopRun + 84
    5   com.apple.iTunes                  0x0001207a 0x1000 + 69754
    6   com.apple.iTunes                  0x0000572d 0x1000 + 18221
    7   libSystem.B.dylib                 0x937cc259 _pthread_start + 345
    8   libSystem.B.dylib                 0x937cc0de thread_start + 34
    Thread 11:  CFRunLoopThread
    0   libSystem.B.dylib                 0x9379eafa mach_msg_trap + 10
    1   libSystem.B.dylib                 0x9379f267 mach_msg + 68
    2   com.apple.CoreFoundation          0x90c822df __CFRunLoopRun + 2079
    3   com.apple.CoreFoundation          0x90c813c4 CFRunLoopRunSpecific + 452
    4   com.apple.CoreFoundation          0x90c87304 CFRunLoopRun + 84
    5   com.apple.iTunes                  0x0001207a 0x1000 + 69754
    6   com.apple.iTunes                  0x0000572d 0x1000 + 18221
    7   libSystem.B.dylib                 0x937cc259 _pthread_start + 345
    8   libSystem.B.dylib                 0x937cc0de thread_start + 34
    Thread 12:  CFRunLoopThread
    0   libSystem.B.dylib                 0x9379eafa mach_msg_trap + 10
    1   libSystem.B.dylib                 0x9379f267 mach_msg + 68
    2   com.apple.CoreFoundation          0x90c822df __CFRunLoopRun + 2079
    3   com.apple.CoreFoundation          0x90c813c4 CFRunLoopRunSpecific + 452
    4   com.apple.CoreFoundation          0x90c87304 CFRunLoopRun + 84
    5   com.apple.iTunes                  0x0001207a 0x1000 + 69754
    6   com.apple.iTunes                  0x0000572d 0x1000 + 18221
    7   libSystem.B.dylib                 0x937cc259 _pthread_start + 345
    8   libSystem.B.dylib                 0x937cc0de thread_start + 34
    Thread 13:
    0   libSystem.B.dylib                 0x9379eafa mach_msg_trap + 10
    1   libSystem.B.dylib                 0x9379f267 mach_msg + 68
    2   com.apple.CoreFoundation          0x90c822df __CFRunLoopRun + 2079
    3   com.apple.CoreFoundation          0x90c813c4 CFRunLoopRunSpecific + 452
    4   com.apple.CoreFoundation          0x90c87304 CFRunLoopRun + 84
    5   com.apple.iTunes                  0x0001207a 0x1000 + 69754
    6   com.apple.iTunes                  0x0000572d 0x1000 + 18221
    7   libSystem.B.dylib                 0x937cc259 _pthread_start + 345
    8   libSystem.B.dylib                 0x937cc0de thread_start + 34
    Thread 14:
    0   libSystem.B.dylib                 0x9379eafa mach_msg_trap + 10
    1   libSystem.B.dylib                 0x9379f267 mach_msg + 68
    2   com.apple.CoreFoundation          0x90c822df __CFRunLoopRun + 2079
    3   com.apple.CoreFoundation          0x90c813c4 CFRunLoopRunSpecific + 452
    4   com.apple.CoreFoundation          0x90c87304 CFRunLoopRun + 84
    5   com.apple.iTunes                  0x0001207a 0x1000 + 69754
    6   com.apple.iTunes                  0x0000572d 0x1000 + 18221
    7   libSystem.B.dylib                 0x937cc259 _pthread_start + 345
    8   libSystem.B.dylib                 0x937cc0de thread_start + 34
    Thread 15:  CFRunLoopThread
    0   libSystem.B.dylib                 0x9379eafa mach_msg_trap + 10
    1   libSystem.B.dylib                 0x9379f267 mach_msg + 68
    2   com.apple.CoreFoundation          0x90c822df __CFRunLoopRun + 2079
    3   com.apple.CoreFoundation          0x90c813c4 CFRunLoopRunSpecific + 452
    4   com.apple.CoreFoundation          0x90c87304 CFRunLoopRun + 84
    5   com.apple.iTunes                  0x0001207a 0x1000 + 69754
    6   com.apple.iTunes                  0x0000572d 0x1000 + 18221
    7   libSystem.B.dylib                 0x937cc259 _pthread_start + 345
    8   libSystem.B.dylib                 0x937cc0de thread_start + 34
    Thread 16:  CFRunLoopThread
    0   libSystem.B.dylib                 0x9379eafa mach_msg_trap + 10
    1   libSystem.B.dylib                 0x9379f267 mach_msg + 68
    2   com.apple.CoreFoundation          0x90c822df __CFRunLoopRun + 2079
    3   com.apple.CoreFoundation          0x90c813c4 CFRunLoopRunSpecific + 452
    4   com.apple.CoreFoundation          0x90c87304 CFRunLoopRun + 84
    5   com.apple.iTunes                  0x0001207a 0x1000 + 69754
    6   com.apple.iTunes                  0x0000572d 0x1000 + 18221
    7   libSystem.B.dylib                 0x937cc259 _pthread_start + 345
    8   libSystem.B.dylib                 0x937cc0de thread_start + 34
    Thread 17:  CFRunLoopThread
    0   libSystem.B.dylib                 0x9379eafa mach_msg_trap + 10
    1   libSystem.B.dylib                 0x9379f267 mach_msg + 68
    2   com.apple.CoreFoundation          0x90c822df __CFRunLoopRun + 2079
    3   com.apple.CoreFoundation          0x90c813c4 CFRunLoopRunSpecific + 452
    4   com.apple.CoreFoundation          0x90c87304 CFRunLoopRun + 84
    5   com.apple.iTunes                  0x0001207a 0x1000 + 69754
    6   com.apple.iTunes                  0x0000572d 0x1000 + 18221
    7   libSystem.B.dylib                 0x937cc259 _pthread_start + 345
    8   libSystem.B.dylib                 0x937cc0de thread_start + 34
    Thread 18:
    0   libSystem.B.dylib                 0x9379eafa mach_msg_trap + 10
    1   libSystem.B.dylib                 0x9379f267 mach_msg + 68
    2   com.apple.iTunes                  0x0000ec8a 0x1000 + 56458
    3   com.apple.iTunes                  0x0000ea0d 0x1000 + 55821
    4   com.apple.iTunes                  0x0000fecb 0x1000 + 61131
    5   com.apple.iTunes                  0x0009cb27 0x1000 + 637735
    6   comapple.iTunes                  0x0009ca53 0x1000 + 637523
    7   com.apple.iTunes                  0x005d633c 0x1000 + 6116156
    8   com.apple.iTunes                  0x005d604a 0x1000 + 6115402
    9   com.apple.iTunes                  0x005d7e6b 0x1000 + 6123115
    10  com.apple.iTunes                  0x006cbb4c 0x1000 + 7121740
    11  com.apple.iTunes                  0x00560181 0x1000 + 5632385
    12  com.apple.iTunes                  0x0055ec9b 0x1000 + 5627035
    13  com.apple.iTunes                  0x00004d3d 0x1000 + 15677
    14  libSystem.B.dylib                 0x937cc259 _pthread_start + 345
    15  libSystem.B.dylib                 0x937cc0de thread_start + 34
    Thread 19:  TrackProcessor::Data Extraction Thread
    0   libSystem.B.dylib                 0x937ccaa2 __semwait_signal + 10
    1   libSystem.B.dylib                 0x937cc75e _pthread_cond_wait + 1191
    2   libSystem.B.dylib                 0x937ce3f8 pthread_cond_wait$UNIX2003 + 73
    3   com.apple.iTunes                  0x00004c2d 0x1000 + 15405
    4   com.apple.iTunes                  0x00062c3d 0x1000 + 400445
    5   com.apple.iTunes                  0x00d8bd47 0x1000 + 14200135
    6   com.apple.iTunes                  0x00062abf 0x1000 + 400063
    7   comapple.iTunes                  0x0000572d 0x1000 + 18221
    8   libSystem.B.dylib                 0x937cc259 _pthread_start + 345
    9   libSystem.B.dylib                 0x937cc0de thread_start + 34
    Thread 20:  CFRunLoopThread
    0   libSystem.B.dylib                 0x9379eafa mach_msg_trap + 10
    1   libSystem.B.dylib                 0x9379f267 mach_msg + 68
    2   com.apple.CoreFoundation          0x90c822df __CFRunLoopRun + 2079
    3   com.apple.CoreFoundation          0x90c813c4 CFRunLoopRunSpecific + 452
    4   com.apple.CoreFoundation          0x90c87304 CFRunLoopRun + 84
    5   com.apple.iTunes                  0x0001207a 0x1000 + 69754
    6   com.apple.iTunes                  0x0000572d 0x1000 + 18221
    7   libSystem.B.dylib                 0x937cc259 _pthread_start + 345
    8   libSystem.B.dylib                 0x937cc0de thread_start + 34
    Thread 21:  CFRunLoopThread
    0   libSystem.B.dylib                 0x9379eafa mach_msg_trap + 10
    1   libSystem.B.dylib                 0x9379f267 mach_msg + 68
    2   com.apple.CoreFoundation          0x90c822df __CFRunLoopRun + 2079
    3   com.apple.CoreFoundation          0x90c813c4 CFRunLoopRunSpecific + 452
    4   com.apple.CoreFoundation          0x90c87304 CFRunLoopRun + 84
    5   com.apple.iTunes                  0x0001207a 0x1000 + 69754
    6   com.apple.iTunes                  0x0000572d 0x1000 + 18221
    7   libSystem.B.dylib                 0x937cc259 _pthread_start + 345
    8   libSystem.Bdylib                 0x937cc0de thread_start + 34
    Thread 22:
    0   libSystem.B.dylib                 0x937ccaa2 __semwait_signal + 10
    1   libSystem.B.dylib                 0x937cc75e _pthread_cond_wait + 1191
    2   libSystem.B.dylib                 0x937ce3f8 pthread_cond_wait$UNIX2003 + 73
    3   com.apple.iTunes                  0x00004c2d 0x1000 + 15405
    4   com.apple.iTunes                  0x00004b73 0x1000 + 15219
    5   com.apple.iTunes                  0x00004ac8 0x1000 + 15048
    6   com.apple.iTunes                  0x0006fae4 0x1000 + 453348
    7   com.apple.iTunes                  0x00070d1e 0x1000 + 458014
    8   com.apple.iTunes                  0x000c1769 0x1000 + 788329
    9   com.apple.iTunes                  0x0069338d 0x1000 + 6890381
    10  com.apple.iTunes                  0x006938d5 0x1000 + 6891733
    11  com.apple.iTunes                  0x00897058 0x1000 + 9003096
    12  com.apple.iTunes                  0x0089502f 0x1000 + 8994863
    13  com.apple.iTunes                  0x000c4d17 0x1000 + 802071
    14  com.apple.iTunes                  0x000c25c1 0x1000 + 792001
    15  com.apple.iTunes                  0x0000572d 0x1000 + 18221
    16  libSystem.B.dylib                 0x937cc259 _pthread_start + 345
    17  libSystem.B.dylib                 0x937cc0de thread_start + 34
    Thread 23:
    0   libSystem.B.dylib                 0x937bdac6 select$DARWIN_EXTSN + 10
    1   com.apple.AirTrafficHost          0x1add3e0e _readDictionary + 254
    2   com.apple.AirTrafficHost          0x1add4716 ATProcessLinkCopyMessageFromChild + 209
    3   com.apple.AirTrafficHost          0x1add31c7 ATHostConnectionReadMessage + 78
    4   com.apple.iTunes                  0x00339d7b 0x1000 + 3378555
    5   com.apple.iTunes                  0x0000572d 0x1000 + 18221
    6   libSystem.B.dylib                 0x937cc259 _pthread_start + 345
    7   libSystem.B.dylib                 0x937cc0de thread_start + 34
    Thread 24:
    0   libSystem.B.dylib                 0x937ccaa2 __semwait_signal + 10
    1   libSystem.B.dylib                 0x937cc75e _pthread_cond_wait + 1191
    2   libSystem.B.dylib                 0x937ce3f8 pthread_cond_wait$UNIX2003 + 73
    3   com.apple.iTunes                  0x00004c2d 0x1000 + 15405
    4   com.apple.iTunes                  0x00062c3d 0x1000 + 400445
    5   com.apple.iTunes                  0x00d8bd47 0x1000 + 14200135
    6   com.apple.iTunes                  0x00062abf 0x1000 + 400063
    7   com.apple.iTunes                  0x0000572d 0x1000 + 18221
    8   libSystem.B.dylib                 0x937cc259 _pthread_start + 345
    9   libSystem.B.dylib                 0x937cc0de thread_start + 34
    Thread 25:
    0   libSystem.B.dylib                 0x937ccaa2 __semwait_signal + 10
    1   libSystem.B.dylib                 0x937cc75e _pthread_cond_wait + 1191
    2   libSystem.B.dylib                 0x937ce3f8 pthread_cond_wait$UNIX2003 + 73
    3   com.apple.iTunes                  0x00004c2d 0x1000 + 15405
    4   com.apple.iTunes                  0x00062c3d 0x1000 + 400445
    5   com.apple.iTunes                  0x00d8bd47 0x1000 + 14200135
    6   com.apple.iTunes                  0x00062abf 0x1000 + 400063
    7   com.apple.iTunes                  0x0000572d 0x1000 + 18221
    8   libSystem.B.dylib                 0x937cc259 _pthread_start + 345
    9   libSystem.B.dylib                 0x937cc0de thread_start + 34
    Thread 26:
    0   libSystem.B.dylib                 0x9379eb5a semaphore_timedwait_signal_trap + 10
    1   libSystem.B.dylib                 0x937cc6e1 _pthread_cond_wait + 1066
    2   libSystem.B.dylib                 0x937fb5a8 pthread_cond_timedwait_relative_np + 47
    3   com.apple.audio.CoreAudio         0x9209a3ab CAGuard::WaitFor(unsigned long long) + 219
    4   com.apple.audio.CoreAudio         0x9209d3dd CAGuard::WaitUntil(unsigned long long) + 289
    5   com.apple.audio.CoreAudio         0x9209acda HP_IOThread::WorkLoop() + 1892
    6   com.apple.audio.CoreAudio         0x9209a571 HP_IOThread::ThreadEntry(HP_IOThread*) + 17
    7   com.apple.audio.CoreAudio         0x9209a488 CAPThread::Entry(CAPThread*) + 140
    8   libSystem.B.dylib                 0x937cc259 _pthread_start + 345
    9   libSystem.B.dylib                 0x937cc0de thread_start + 34
    Thread 0 crashed with X86 Thread State (32-bit):
      eax: 0x00000000  ebx: 0x00000000  ecx: 0x00000000  edx: 0xffffffce
      edi: 0xffffffce  esi: 0x00000000  ebp: 0xbfffe3a8  esp: 0xbfffe390
       ss: 0x0000001f  efl: 0x00010286  eip: 0x00bdee14   cs: 0x00000017
       ds: 0x0000001f   es: 0x0000001f   fs: 0x00000000   gs: 0x00000037
      cr2: 0x00000031
    Binary Images:
        0x1000 -  0x1705fcf  com.apple.iTunes 11.3.1 (11.3.1) <D5298A2D-9EB2-381B-A22C-693A3B76E240> /Applications/iTunes.app/Contents/MacOS/iTunes
    0x19e5000 -  0x1a65ff3  com.apple.iTunes.iPodUpdater 10.7 (10.7) <A8FE9AA7-451A-34DE-97FB-3B7970CE8C0C> /Applications/iTunes.app/Contents/Frameworks/iPodUpdater.framework/Versions/A/i PodUpdater
    0x1ad0000 -  0x1af5ff7  com.apple.avfoundationcf 2.0 (60.1) <2D4DFC71-1195-4549-658B-7295F37AAEC3> /System/Library/PrivateFrameworks/AVFoundationCF.framework/Versions/A/AVFoundat ionCF

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    Unknown "source"?  Do you mean unknown "error" followed by a number?
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    Austin Moore
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    Hello, Nosurrender1. 
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    I would recommend processing the steps in the article below.
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    Cheers,
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  • Iphone has gone to a screen to plug in itunes, but itunes does not recognise it

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    Gotcha,
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    Thank you for using Apple Support Communities.
    Take care,
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