My iPhone is going to be remplaced because of a pixel fix. Do I have to return the box with all accessories or juste the iPhone itselves ?

My iPhone is going to be remplaced by Apple soon, will I have to return the box and accesories includes with the iPhone or just the iPhone ? Moreover, will I have an all new iPhone in it package with all accesories ?
Tks !

That is how it is supposed to work. And how it was done
when my 3G was exchanged. If they do give you more
than just an iPhone, are you losing anything? If in doubt,
ask Apple or the store that is replacing your iPhone.
Thank you for the feedback.

Similar Messages

  • Good evening would it be possible to get back a free license for one month for adobe photoshop cc because I went on vacation and I have not had the opportunity to test it?

    Good evening would it be possible to get back a free license for one month for adobe photoshop cc because I went on vacation and I have not had the opportunity to test it?

    Hi tay-fun@livefr,
    We apologize however it's not possible to reset the trial however you can try and use it on a different machine with a different Adobe ID (if possible).
    -Ankit

  • I have the IPhone 4s and it is up-to-date with all upgrades.  Just recently I changed my YAHOO! password however each time I go into settings to update the password I keep getting "YAHOO! Server Unavailable Please try again later."

    I have the IPhone 4s and it is up-to-date with all upgrades.  Just recently I changed my YAHOO! password however each time I go into settings to update the password I keep getting "YAHOO! Server Unavailable Please try again later."  I have lost my YAHOO! email connection, all calendar entries and saved notes.

    A lot of people have been unable to access Yahoo e-mail on their iPhones or iPads. My wife’s iPad was not downloading Yahoo mail, although her iPhone was. Both used IOS 8.2. We tried deleting the account several times and troubleshooting all of the other settings. The problem appears to have been that allowing the IOS to automatically create the account on the iPad resulted in the wrong settings for the incoming server. The following procedure, pieced together from two websites, fixed the problem for us. So far, so good.
    https://portal.smartertools.com/kb/a2659/configure-imap-for-iphone-or-ipad.aspx
    https://help.yahoo.com/kb/mobile-mail/imap-server-settings-sln4075.html
    On the iPhone, tap Settings.
    Tap Mail, Contacts, Calendars.
    Tap your Yahoo account, then delete it.
    Tap Add Account.
    Tap Other.
    Tap Add Mail Account.
    Complete the Name, Address (email address), Password and Description fields.
    Click Next.
    Ensure IMAP is selected.
    Enter the following incoming mail server information:
    Incoming Mail (IMAP) Server - Requires SSL
    Server: imap.mail.yahoo.com
    Port: 993
    Requires SSL: Yes
    Hostname is mail.yahoo.com.
    Username is your full email address
    Password is the same password used to access webmail.
    Enter the following outgoing mail server information:
    Outgoing Mail (SMTP) Server - Requires SSL
    Server: smtp.mail.yahoo.com
    Port: 465 or 587
    Requires SSL: Yes
    Requires authentication: Yes
    Username is your full email address
    Password is the same password used to access webmail. It may have been entered for you.
    Tap Next.
    The iPhone will establish an SSL connection to your IMAP and SMTP servers.
    That’s all!

  • Greetings. Please tell me how much weight iPhone 4s in the box with all the accessories? I am interested in the weight of the smartphone   box   booklets   all the accessories. Thank you.

    Greetings. Please tell me how much weight iPhone 4s in the box with all the accessories? I am interested in the weight of the smartphone   box   booklets   all the accessories. Thank you. (American adapter.)

    I would google the question there doesn't seem to be any agreed weight and you will find plenty of answers all conflicting
    Clearly no-one is coming up with an solution here

  • My iMac 27 2010 vintage goes to sleep and won't wake up...I have to push the on off button and hold till it shuts down and then re start...This is not good..Help please

    My mac iMac 27 2010 vintage goes to sleep and won't wake up till I hold the on off power button....Then I have to restart as it is locked up....This it intermittent..
    Help Please
    Jim

    Ops I replied to myself in error.....
    Tom:
    I performed the steps indicated but this morning when I clicked the mouse and hit the space key and clicked the track pad again as before nothing happens.
    I hold the power button for a few seconds and the screen fills as if the computer was normally awakened but it is locked up.
    Then I have to shut it down with the power button  and then power it up as a reboot.
    Not good...SMC reset didn't work....Throughout the day yesterday I put the computer to sleep and woke it up normally.  It seems to be a overnight problem.
    Am I going to have to shut it down everynight?
    Jim

  • I sent my iphone 5 to repair and the UPS Man took it with all accessories, are they gone gone?

    I basicly said everything in the title. My on?off button didn't work as good anymore so i sent the phone in. UPS man came and took the whole Box. I wasn't home personally so i couldnt avoid that
    Are the accessories gone for good, i'll never see them again?

    Ah ,so you are in Europe ( helps to tell upfront as this is a WW forum )
    They will not repair your iPhone they will check it and assuming no user induced damage will send back a replacement refurbished unit  to you ( reason for no accessories )
    There must be a contact number where you arranged the return
    It is possibly going to Eire where Apple seems to ship most EU shipments from

  • Hello I have upgraded my iPad again. It seems that something gets upset each time. This time my mailbox has become unstable. It does not receive or send mail. I know my wifi is fine because my laptop is fine. I have switched off the iPad again and again.

    Not sure you got my earlier message so I am posing my question again.
    Having upgraded my iPad to the more recent OSsomething, my mailbox no longer receives or sends emails.
    My wifi is fine, checked with my laptop which works fine. I have switched off the iPad many times but the problem remains. Can anyone help?

    First thing to try is to reset your device. Press and hold the Home and Sleep buttons simultaneously until the Apple logo appears. Let go of the buttons and let the device restart. See if that fixes your problem.
    That's not the same as turning it off or on.
    Another things to try is to reset your settings. Use the Settings app for this.
    Settings > General > Reset > Reset All Settings
    You will not lose data but you will have to enter all passwords again.
    If the problem persists after the reset check your email accounts on the iPad. You could delete them and add them back. This is also done in the Settings app.
    Settings > Mail, Contacts, Calendar

  • I have an iPhone4and when it goes to sleep, I lose wi-fi connection. I then have to enter password again.

    I have an iPhone4 and when it goes to sleep I lose wi-fi connection. I then have to enter the password again. Shouldn't it reconize the wi-fi network automaticaly?

    yes. have you tried a general phone reset by holding the sleep/wake button and home button until the phone restarts? have you tried to reset network settings? settings, general, reset, reset network settings. if that doesn't work try this support document:
    http://support.apple.com/kb/TS1398?viewlocale=en_US&locale=en_US

  • I have a iPhone 5.  In usage, it says i have 2.1 gigs used because of photos and camera.  I have deleted all my photos via iPhoto and now reset the phone back to factory settings in order to try to solve this problem, to no avail. Help!

    I have a iPhone 5.  In usage, it says i have 2.1 gigs used because of photos and camera.  I have deleted all my photos via iPhoto and now reset the phone back to factory settings in order to try to solve this problem, to no avail.   Both iTunes  and the phone say that 2.1 gigs are being used, even though the phone now has nothing on it.  What is going on?

    Yeah it works fine over wifi the problem is when I try to use it over my 3G. It's really stressing me out now.

  • I bought one Iphone a 3 weeks ago and I can´t listen what people speak with me, because de microphone doesn´t work, I need  to use the speaker, somebody know what I need to do?

    I bought one Iphone a 3 weeks ago and I can´t listen what people speak with me, because de microphone doesn´t work, I need  to use the speaker, somebody know what I need to do?

    Just thought that I'd report that I've decided on my solution.
    It seems that just making do with what I can find on the US store is the easiest and perhaps also the best way of going about it. All other methods mean trouble. I'm lucky that China hasn't outright blocked the US store, as they HAVE blocked iTunes music store in China already (something about a song about Tibet caused them to block the store entirely).
    So yeah, just going to deal with it I guess. I should be grateful I'm getting anything at all, considering the country I'm in. Still, I just feel so ripped off sometimes when I pay for expensive devices and I can't even get much out of them do to my region. iPhones cost around $700 in China because there's no company like AT&T that you can just sign a contract with to get one, so you have to pay up-front for the phone, and get less features out of it in the end. Makes buying smart phones look like a waste of time and money sometimes, since you can't use the device to do what it was built to do due to censorship and not having any content for your region (though they do have a lot of Chinese apps that I can't use due to not knowing Chinese).

  • Good day, tell me what to do iphone 4s bought preowned raised to 7.2 firmware but it requires aktivatsyi apple id but I do not know it because they do not buy a new one. and contact the seller lost in what to do now tell me?

    Good day, tell me what to do iphone 4s bought preowned raised to 7.2 firmware but it requires aktivatsyi apple id but I do not know it because they do not buy a new one. and contact the seller lost in what to do now tell me?

    There is no way around the activation lock. You apparently decided to use the phone with someone else's ID set up for an iCloud (and find my iPhone) account before updating. Since Find My iPhone was active, updating to iOS 7 has automatically turned on the activation lock. If you do not have the Apple ID and password that were previously used, then the phone is now useless. You can't activate it without that informaion.
    Talk to whoever you bought the phone from if you can. If you can't, buy a new phone.

  • HT1296 Can't get my Music off of my iPhone 4. My computer died & had to get a new one, so now I cannot sync my iPhone 4 with the new computer, without losing all of my Music, because the only Music I have is on the iPhone 4 only, not on the computer. Help

    Can't get my Music off of my iPhone 4...
    My computer died & had to get a new one, so now I cannot sync my iPhone 4 with the new computer, without losing all of my Music, because the only Music I have is on the iPhone 4 only, not on the computer. No Backup anywhere : (
    If I choose to sync it tells me all of the Content that does not match the iTunes library on the computer will be erased, do you want to proceed & I have to say no.
    How do I replace the music library on my Computer with the Music on the iPhone?
    I got my pictures off because you can access them when you connect the iPhone using Windows 7 but you cannot see any of the music so you cannot access it when using windows so don't know what to do...
    Help...

    The music sync is one way - computer to iphone.  The only exception is itunes purchases.  File>Transfer Purchases
    It has always been very basic to always maintain a backup copy of your computer for just such an occasion.  Use your backup copy to move everything to your new computer.

  • I upgraded my iphone 4 to ios7 and syncd it, however after i restored my backup I couldnt sync because itunes claims my pc is no longer authorised for purchased items on my phone. I have repeatedly authorised the pc, and still receive the same error

    I upgraded my iphone 4 to ios7 and syncd it, however after i restored my backup I couldnt sync because itunes claims my pc is no longer authorised for purchased items on my phone. I have repeatedly authorised the pc, and still receive the same error

    Hello m2205
    Check out the article below to troubleshoot your authorization issue within iTunes, you may need to remove the SC Info folder.
    iTunes repeatedly prompts to authorize computer to play iTunes Store purchases
    http://support.apple.com/kb/ts1389
    Regards,
    -Norm G.

  • I created a new ID for my Iphone, because the old ID was an email address I no longer have. Also, the phone wouldn't recognize the password I have always used. Now the problem is when I try to update my apps, it automatically wants to use the old ID.

    I created a new ID for my Iphone, because the old ID was an email address I no longer have. Also, the phone wouldn't recognize the password I have always used. Now the problem is when I try to update my apps, it automatically wants to use the old ID. I've set the new ID for the phone, but it defaults to the old one when asking for a password to update apps.

    That's because all apps are forever tied to the Apple ID used to obtain them, & can only be updated using that ID.
    To use your new ID with these apps, you'll have to delete them, then repurchase. Or, contact iTunes support, explain the situation, & ask that they add these apps to the download queue of your new ID.

  • After update to IOS 4.3.5 my Iphone incoming and out going calls is not working properly and I have to remove the SIM regulerly to conduct or receive a call

    after update to IOS 4.3.5 my Iphone incoming and out going calls is not working properly and I have to remove the SIM regulerly to conduct or receive a call
    It is not practicale to do this always any one faces the same problem

    There may be a problem with the SIM card. Get a new SIM card from your carrier - there should be no charge for a replacement.
    If no change with a new SIM card, the standard troubleshooting steps in order are:
    Power your iPhone off and on.
    An iPhone reset, which is done by pressing and holding the home button and the sleep/wake or on/off button simultaneously until you see the Apple logo and then release.
    Restore your iPhone with iTunes from your iPhone's backup.
    Restore your iPhone with iTunes as a new iPhone or not from your iPhone's backup.
    If no change after any of these steps in order, your iPhone has a hardware problem.

Maybe you are looking for