My iPhone is insured and the excess is £100 if i take it to apple with the phone been insured will apple charge me £100 ??
my iPhone is insured and the excess is £100 if i take it to apple with the phone been insured will apple charge me £100 ??
Your post does not have enough information for any response
Apple do not insure ( they may act as an agent )
have you damaged it ?
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when I connect my iPhone, iPhoto opens and the phone begins charging but iTunes does not recognize it and I cannot sync. Any advice?
Howdy AndieKanaras,
It sounds like your iPhone is being recognized everywhere but in iTunes. I would use the troubleshooting for that issue in the following article, named:
If you don't see your connected device in iTunes for Mac
Thank you for using Apple Support Communities.
All the very best,
Sterling -
I dropped my iphone in water and the phone will not turn back on or charge...
I dropped my iPhone in water and the phone will not turn back on or charge... I know its probably fried and I need it repaired but is there any possible way I would be able to save the information that was on it. Pictures or videos? Most of my pictures were saved on my i Cloud, but some information had not been uploaded like my videos.
Does apple provide any sort of recovery services?
Thanks
JesusHi jesusdeloera,
Welcome to the Apple Support Communities!
If your iPhone was being backed up to the iCloud or iTunes, you will be able to restore from that backup and recover the data that was on the device at the time of backup once you have your iPhone repaired. Please review the attached information about iCloud and iTunes backups.
Choosing an iOS backup method (Should I use iTunes or iCloud to back up my iOS device?)
If you need further information about repairing your iPhone, please use the link below.
iPhone Repair and Service - Apple Support
Have a great day,
Joe -
My iphone completely blackout and the phone keep vibrating. how? please help...thanks.
My iphone blackout suddenly and the phone keep vibrating. please help !!! thanks
Try resetting your iPhone by pressing the home and sleep buttons until you see the Apple logo, ignoring the slider. Takes about 5-15 secs of button holding and you won't lose any data or settings.
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My iPhone 4S was stolen a few days ago, and I was able to track the location with the "Find my iPhone" app. I had it play a sound which alarmed the thief, so they powered the phone off. They have not turned it on for four days now. Is there any way I can command it to power on or anything my service provider (Verizon) can do? Any suggestions will help! Not sure what they are going to do with it since a) they have not turned it on and b) it has a passcode and won't be able to be unlocked.
If it was stolen the thief will wipe it with the result that you will not be able to track it.
Contact your carrier. They may be able to block further use of the phone. No good to you but then no good to the thief either. -
My iPhone 5s is on but the screen is black and the phone is detected by iTunes
I had my iPhone 5s screen shattered so I replaced the digitizer and the phone worked fine but I ripped the rubber for the home button by mistake. So I opened the phone again to replace the adhesive home screen rubber and when I put my phone together again the screen would not work. I tried hooking up the older screen and it also does not work (so the problem isn't from the digitizer)
However the phone is detected by iTunes and when I call it from another phone it shows that it is beeping but the phone does not ring (no sound) and I am unable to answer calls.
I thought it may be a connection problem from the digitizer so I tried to connect it multiple times and at some point the lights came on the screen but no apple logo or anything and when I hooked the phone to the USB the phone was vibrating every 2 seconds.
What might have caused this problem? Is it perhaps the backlight filter? even though I did not touch that part.
P.S: Yes I tried to reset the phone and all the basic methods and nothing worked.HandsOfEnlil wrote:
I had my iPhone 5s screen shattered so I replaced the digitizer and the phone worked fine but I ripped the rubber for the home button by mistake. So I opened the phone again to replace the adhesive home screen rubber and when I put my phone together again the screen would not work. I tried hooking up the older screen and it also does not work (so the problem isn't from the digitizer)
However the phone is detected by iTunes and when I call it from another phone it shows that it is beeping but the phone does not ring (no sound) and I am unable to answer calls.
I thought it may be a connection problem from the digitizer so I tried to connect it multiple times and at some point the lights came on the screen but no apple logo or anything and when I hooked the phone to the USB the phone was vibrating every 2 seconds.
What might have caused this problem? Is it perhaps the backlight filter? even though I did not touch that part.
P.S: Yes I tried to reset the phone and all the basic methods and nothing worked.
You replacing the screen is the problem.
You'll need to google ifixit to find your solution. -
i cant update my iphone 3gs to a more newer ios? it says here error! and the phone flashes some connect to itunes.. an if i connct nothing happens.. help me.. the ipgone wont open . and work pls help me thank you!
Hello AlexCornejo,
Thanks for using Apple Support Communities.
The screen you're seeing on your iPhone indicates it is in recovery mode. Now since the device is not appearing in iTunes on your PC, first follow the steps in this article:
iOS: Device not recognized in iTunes for Windows
http://support.apple.com/kb/TS1538
After following those steps, you should be able to restore your iPhone.
Take care,
Alex H. -
I am trying to open iBook on my iPhone 5s with iOS 8.2, when it opens I have a white screen for a few minutes, then iBook closes. I have tried restarting iBook, and the phone, but it still happens, any suggestions?
do a reset: hold the power and home buttons simultaneously until the Apple logo appears.
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i factory unlock my iphone 3gs and was on ios 6.1.2 and updatednit to 6.1.3 with itunes and the phone got lock again at activation screen. i try downgrading to 4.1 with baseband 5.13.04 and want to upgrade back to 6.1.2. pls help me
Sorry, downgrading the iOS is not supported by Apple, thus there is no official way to do so. Your phone was re-locked to the carrier it was originally locked to because you hacked it to unlock it. Apple's servers detected such & re-locked your phone. You need to contact the carrier your phone is locked to if you want to get it officially unlocked.
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I have Iphone 4s, and the phone will activate itself again. This I have verified, but when I shall put this onto my phone, so the phone will not approve the newusername and password. How do I get changed Apple ID on my phone so that I get using the new username and password that is verified? Silly to buy a new phone just for this .... The phone is almost three years old. How long can weexpect this to last? I would like an answer as soon as possible ... Thank you very much.
It sounds like your device might be in Activation Lock. Is it asking your to enter in an Apple ID & password, but only showing you the first letter of the email address and then some dots? Example: j•••••@icloud.com?
If so, do you recognize that email? Do you have an Apple ID that fits the same format? If so, then go to www.cloud.com, log in with that Apple ID & password, and see if under Find My iPhone it shows this device. If so, turn off the device, then remove the device from the list. -
I pre-ordered an iPhone 6 Plus and the delivery date now says October 14th. The point of the pre-order is to get it on release day (or shortly thereafter). Can I go to a Verizon store to pick up my new phone on release day?
I'm not sure that answers the question Candice.
I'm in the same situation. I was up trying to get on the Verizon page at 11:55, kept getting the ECPD error. When finally got through, the Silver Iphone Plus 64 showed arrival of 9-19. At every step of the process, it seemed that I was ordering a phone that would arrive on day1. At no point did it say this was an estimate. At no point did it say it might change. In a big yellow box, it said "9-19". Ordered it, then got confirmation email stating it should arrive at 9-19. Seems like all should be good, right? Order site said 9-19, I've got a confirmation email saying 9-19, done and done.
Then I check the website, and suddenly it changed to 10-14?!?!?!? I feel like this was a bait and switch. I was able to pickup an iphone5 in a local store on launch day, and would not have locked myself into a preorder through Verizon if I had known this would happen!
So, that leads back to the original questions. Lets assume I walk into a Verizon store on 9-19, and there is an available iphone6 plus just sitting there, can I either get that phone as fulfillment of my pre-order. Or, cancel my pre-order and buy that phone right then and there?
JJK
PS: It seems there are many people you misled this way. For every person who takes the time to post on this site, there are going to be many many more who are silently ****** off. -
How do I increase the voicemail volume on an iPhone 4s ( Verizon )? The phone volume is fine. I have adjusted both side volume buttons as well as the volume control in settings.
Number one - that person has given you false information...the Apple store genius bar supports all Apple products whether in or out of warranty. Checking is free, service on an out of warranty item is not free.
Try a reboot by holding both the power and home buttons until the apple logo appears, ignore the red slider if that appears.
Since you show that you have iOS 7.0.3 you might want to update that iOS to 7.0.4...plug the iPhone in so you are on a solid power source, then while on a WiFi go to Settings > General > Software Update and update to 7.0.4. -
My iPhone 4 is shut off and wont turn back on, unless i plug it in an outlet & when i do that it says "connect to Itunes" & then i do that and the phone wont turn on & it shows nothing is plugged in . HELP!
& it keeps trying to turn on but it wont . like the apple logo pops up for a minute , then turns off.Had exact same problem. Rang Apple support and various apple repairers. All of them said in effect, too bad, you'll have to lose everything since your last backup. It's a work phone with very important stuff on it and the latest backup was on a computer that had a virus. Convergence of crap :/
Happened to talk to a friend who said to try replacing the battery. Did that. Problem fixed. All data saved.
To all Apple support people: rather than say 'once it's in recovery mode you lose all data' try saying 'replace your battery and see if that works first'!!!! -
I purchased a Genuine Apple iPhone Lightening Cable from the Phone Shop I got my iPhone from after the one I got with my phone broke, it has broke due to no fault of my own and it's the 4th one I have had, will Apple replace the cable for free or not?
The original cable has the iPhone's 12 month warranty and any items purchase as accessories also have a 12 month warranty
Assuming there is no user damage or misuse -
i tried to upgrade my iphone 4 to ios5 yesterday in the installation process my iphone stopped process and the actuall phone itself has frozen what is showing is the music note icon over a CD disc icon with an arrow pointing upwards and a picture of the usb cable small end . i have gone back into itunes on the left side and nothing comes up for list of devices to restore it or reset it back to prior upgrade attempt. i cant even locate the serial number under edit preferences and devices.. however it shows that all my music was imported and synced .. how do i recover the i phone so i can go back to using it.
From iPhoneWiki:
Try changing the USB port (the back one of chassis is better) and restart computer.
The installed version of iTunes may also be too old. Update iTunes.
Also put your iPhone in DFU mode when doing the above and restore. It's a software error.
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