My iPhone is just showing a cord and an arrow to iTunes
My phone was previously synced to my ex-husband's iTunes. After our divorce I just never changed this because I didn't need any new apps. I think he deleted my phone tonight after an argument because all of a sudden I can only make emergency calls. I downloaded iTunes on my new computer but my phone won't let me do anything. How do I get it to call. I have a baby at home and hate not being able to make any calls out. Can you help me?
I am sorry to hear of your troubles. It appears that you need to connect your phone to iTunes to do an activation and/or restore.
Once iTunes is installed and you plug in your phone iTunes should guide you through the process.
Similar Messages
-
I phone 4 screen just showing power cord and i tunes logo after doing an update
Tried to do an update on my Iphone 4. Now the only thing showing on my screen is a picture of the power cord and the I-tunes logo. I can't power it off or on. I have tried holding down both buttons but nothing happens.
You need to restore the device.
http://support.apple.com/kb/HT1212 -
My iphone screen just shows red, green and grey lines?
I dropped my iphone 5 on gravel and the glass was all cracked but still working perfectly, the other day i dropped it again inside my house, working fine, but some glass fell out, then this morning I squeezed it a little hard and part of the glass was off, then i pushed it back in and about a quarter of the screen went black, and the rest got darker, and it also would open things and select things on its own, then after it was in my pocket the entire screen turned to black with some green, red and other colored lines on the black, it will still vibrate for messages and when i hold the home button i hear the siri thing. Do I need an entire new phone(which i really dont want to replace it) or can this be fixed? and if it can, is it just the screen or also some internal parts? Thanks for reading
Have you tried creating a backup then restoring the phone as new? If it's still happening on a wiped phone, it's almost definitely a hardware issue that needs to be repaired
-
plz help i am far from home and this phone is me maps and love ones and life realy so in was on the beach and fell a sleep woke up to tide phone got wet and dryed it put when i turn it on it give me the power calbe and a itunes
Expanding on what TheDave said, it's in Recovery Mode. You can try this to get it out of Recovery Mode:
Unplug the device from the USB cable if it's connected. Then hold down the sleep/wake button until it turns off. Let go of the button and then hold it down again until the Apple logo reappears. Let it go and the device may boot up.
This only works, of course, if your device was working properly previously. Otherwise, or if that doesn't get it back to normal operation, you'll need to to try to restore it:
http://support.apple.com/kb/HT1808
If it won't restore, or if after the restore the iPhone misbehaves, then as Dave indicated it's suffered hardware damage and will need to be taken or sent to Apple. Even if it works now, it's very likely that it will fail in the future as the salt corrodes the device, so getting it replaced now is probably a wise idea since as it is you can't trust it.
Regards. -
IPhone 5c just showing Apple logo and won't go any further
Tried swithching it off but will not respond and actually power up
Plug into your iTunes and do a restore.
Use iTunes to restore your iOS device to factory settings - Apple Support
PJRS -
its stuck please help i just bought my new ipod touch 4g less than a month ago. and now im scared its like broken forever.
Just restore it.
It will restore to the latest available software -
I was in the middle of updated iOS7 onto my 4s then it crashed, tried to restore and backup and it wont power off restart it just shows a black screen.
Tried the tips
Does not recognise my phone as I updated Itunes to see if this would work and I have lost all my back ups and every thing,
when i try the power on butter and the home button I get the apple icon, then it shows power cord and itunes logo and then returns to a black screen, I can hear it beeping like when you put it on the charge each time this happens on my PC.
please can anyone else help me???Unable to Update or Restore..?
See Here > http://support.apple.com/kb/HT1808
You may need to try this More than Once...
Take your time... Pay particular attention to Steps 3 and 4
Note:
Some users have reported as many as 8 or 9 attempts were necessary before success. -
Hi, My face time is not working properly in my computer and mi iPhone, some of the people that i used to contact a can't talk to anymore, and some i can. Its not working in my mac nor in my iPhone, it just shows legend that says face time error, what can i do???
Assign an email address (gmail.com?)
Using FaceTime http://support.apple.com/kb/ht4319
Troubleshooting FaceTime http://support.apple.com/kb/TS3367
The Complete Guide to FaceTime + iMessage: Setup, Use, and Troubleshooting
http://tinyurl.com/a7odey8
Troubleshooting FaceTime and iMessage activation
http://support.apple.com/kb/TS4268
Using FaceTime and iMessage behind a firewall
http://support.apple.com/kb/HT4245
iOS: About Messages
http://support.apple.com/kb/HT3529
Set up iMessage
http://www.apple.com/ca/ios/messages/
iOS 6 and OS X Mountain Lion: Link your phone number and Apple ID for use with FaceTime and iMessage
http://support.apple.com/kb/HT5538
How to Set Up & Use iMessage on iPhone, iPad, & iPod touch with iOS
http://osxdaily.com/2011/10/18/set-up-imessage-on-iphone-ipad-ipod-touch-with-io s-5/
Troubleshooting Messages
http://support.apple.com/kb/TS2755
Troubleshooting iMessage Issues: Some Useful Tips You Should Try
http://www.igeeksblog.com/troubleshooting-imessage-issues/
Setting Up Multiple iOS Devices for iMessage and Facetime
http://macmost.com/setting-up-multiple-ios-devices-for-messages-and-facetime.htm l
FaceTime and iMessage not accepting Apple ID password
http://www.ilounge.com/index.php/articles/comments/facetime-and-imessage-not-acc epting-apple-id-password/
Unable to use FaceTime and iMessage with my apple ID
https://discussions.apple.com/thread/4649373?tstart=90
How to Block Someone on FaceTime
http://www.ehow.com/how_10033185_block-someone-facetime.html
My Facetime Doesn't Ring
https://discussions.apple.com/message/19087457
To send messages to non-Apple devices, check out the TextFree app https://itunes.apple.com/us/app/text-free-textfree-sms-real/id399355755?mt=8
How to Send SMS from iPad
http://www.iskysoft.com/apple-ipad/send-sms-from-ipad.html
You can check the status of the FaceTime/iMessage servers at this link.
http://www.apple.com/support/systemstatus/
Cheers, Tom -
TS1363 Iphone just shows the apple and blinks on and off.
Iphone just shows the apple and blinks on and off.
Hello grumpy48,
The article linked below details a number of useful troubleshooting steps that can help restore functionality to your iPhone.
iOS: Not responding or does not turn on
http://support.apple.com/kb/TS3281
Cheers,
Allen -
helpppp
I dropped my iPhone 5 and it doesn't turn on it just shows the apple and says to plug into iTunes.. then i restore it and it says error , what do i do to get my phone to turn on fully ?See if this helps: http://support.apple.com/kb/TS3694#USB
If it does not help, the drop probably damaged something inside the phone. -
My iphone 4 Carrier signal is very weak just shows one bar and often shows No Service followed by searching and again one signal bar I have had a lot of drop calls, I have tested the sim card on my Samsung Ace which shows full Signal strength I am on the latest iphone firmware 5.1.1 with 4.12.01 baseband I have tried resetting the iphone did o full restore twice. I guess there is something wrong with the iphone hardware? Has anyone had similar issues and how they fixed it?
Take the device to Apple or an Apple authorized service center and let them check it out.
-
I just purchased the I5, and use the same itunes as my wife. All my wifes contacts showed up on my phone. Is there a way to avoid this?
She needs to call the carrier on her old iPhone and have it removed from her account.
Once she does that you will not be able to use iMessage because that only works Apple to Apple.
You will need to use something else like Skype instead.
Allan -
my iphone 3gs keeps showing the screen with the connect to itunes display, and I've restored it multiple times on different computers, but everytime it finishes restoring, it shows the display again and the computer says it needs to be restored. can anybody help me with this?
it was saying error code 1, i tried the things it said but none of it worked. now it is not showing an error code at all, it just keeps saying it needs to be restored.
-
Error 3194 still presist while restoring ipod touch 4g, just shows apple logo and wont start
Method 1: i have tried almost everything, 'hosts' file editing (adding and deleting that ip gs.apple.com thing)
Method 2: redsnow, snowbreeze,ireb (custom ispw and fetching thing)...
now my ipod is in dead case, it just gives apple logo and wont start.
Method 3: TS 3.0 and 1.0 checked, certificate xyz... uncheked from intertnet explorer-> internet option -> advanced -> security
Method 4: netsh xyz (comand) in cmd...
Please Help thank you.
"Details:
ipod touch 4g
ios 6.1 installed (lastly)
jail broken but deleted cydia from it
then tried to restore it always gave Error 3194,
then restored it from its backup file after that it didnt opened or just showed apple logo thats it."
my itunes on dignostic gives this report,
Microsoft Windows 7 Business Edition Service Pack 1 (Build 7601)
Hewlett-Packard HP xw4400 Workstation
iTunes 11.1.1.11
QuickTime not available
FairPlay 2.5.16
Apple Application Support 2.3.6
iPod Updater Library 11.1f5
CD Driver 2.2.3.0
CD Driver DLL 2.1.3.1
Apple Mobile Device 7.0.0.117
Apple Mobile Device Driver 1.64.0.0
Bonjour 3.0.0.10 (333.10)
Gracenote SDK 1.9.6.502
Gracenote MusicID 1.9.6.115
Gracenote Submit 1.9.6.143
Gracenote DSP 1.9.6.45
iTunes Serial Number 001AB71808E6CBD8
Current user is not an administrator.
The current local date and time is 2013-11-29 04:19:21.
iTunes is not running in safe mode.
WebKit accelerated compositing is enabled.
HDCP is not supported.
Core Media is supported.
Video Display Information
NVIDIA, NVIDIA GeForce 8400
**** External Plug-ins Information ****
No external plug-ins installed.
iPodService 11.1.1.11 is currently running.
iTunesHelper 11.1.1.11 is currently running.
Apple Mobile Device service 3.3.0.0 is currently running.
**** Network Connectivity Tests ****
Network Adapter Information
Adapter Name: {BC8F9388-D244-4F12-92A3-A26318EE6C52}
Description: Broadcom NetXtreme Gigabit Ethernet
IP Address: 192.168.1.102
Subnet Mask: 255.255.255.0
Default Gateway: 192.168.1.1
DHCP Enabled: Yes
DHCP Server: 192.168.1.1
Lease Obtained: Fri Nov 29 04:16:55 2013
Lease Expires: Fri Nov 29 06:16:55 2013
DNS Servers: 192.168.1.1
Active Connection: LAN Connection
Connected: Yes
Online: Yes
Using Modem: No
Using LAN: Yes
Using Proxy: No
Firewall Information
Windows Firewall is off.
Connection attempt to Apple web site was successful.
Connection attempt to browsing iTunes Store was successful.
Connection attempt to purchasing from iTunes Store was successful.
Connection attempt to iPhone activation server was successful.
Connection attempt to firmware update server was unsuccessful.
The network connection timed out.
Connection attempt to Gracenote server was successful.
Last successful iTunes Store access was 2013-11-29 04:18:45.lllaass thank u bro, but none worked for me
i have tried all these methods n above which i mentioned before....
- Powering off and then back on your router.
- iTunes for Windows: iTunes cannot contact the iPhone, iPad, or iPod software update server
- Change the DNS to either Google's or Open DNS servers
Public DNS — Google Developers
OpenDNS IP Addresses
- For one user uninstalling/reinstalling iTunes resolved the problem
- Try on another computer/network
- Wait if it is an Apple problem
in the end i went ot market n paid him 1.94$ and he restored it to 6.1.5... and said apple has closed other ios updation except 6.1.5 ...but still thank u soo much learned some new stuff from u... -
how to resolve error 21? my iphone 4 just showing apple logo... when i'm trying to restore it... it is showing error 21 n that's not letting me restore it pls help
From the article that the question was posted from:
Error 1611
This error typically occur when security software interferes with the restore and update process. Follow Troubleshooting security software issues to resolve this issue. In rare cases, this error may be a hardware issue. If the errors persist on another computer, the device may need service.
Try reading the solutions you find in the future and follow them.
Maybe you are looking for
-
Unicode, UTF-8 and java servlet woes
Hi, I'm writing a content management system for a website about russian music. One problem I'm having is trying to get a java servlet to talk Unicode to the Content mangament client. The client makes a request for a band, the server then sends the XM
-
How does iPhoto sort when creating a photo book
My problem. When I create a photo book in iPhoto, it sorts in random. I have by date selected, and I need the pictures to flow based on the date. Where am I missing it?
-
HKEY_LOCAL_MACHINE SOFTWARE\microsoft\window\currentversionrun error
I try installing itunes but an error came out HKEY-LOCAL_MACHINE SOFTWARE\microsoft\window\currentversionrun Anyone can help?
-
I just created a 32bit TIF from three raw files using Merge to HDR from Bridge - no other changes applied. The resulting save as TIF file cannot be opened (no menu item to allow it in bridge) in ACR. If I take just one of the original raw files and c
-
Forecast Model in Demand planning and E book Sap trainingcourse
Dear Experts , I am Exploring differnt Forecast Model , like constant model, trend model, seasonal model, trend and seasonal model, Croston method with exponential smoothing, linear regression, and causal models with multiple linear regression (MLR)