My iphone is locked and we're not sure of the Apple ID / iCloud password

last 2days before i have reset everthing from my iphone...
Unfornately i have lost/forgotten my apple ID and passwords for my iphone. When the iphone powers on, it goes straight to an iCloud username & password request and I cannot get past it.
I have installed iTunes on my laptop but it fails to connect to the server.
i have all my phone bill with me were i purchased.........
This is driving me crazy. I just want to reset everything now . Can anyone help?

If you mean that the email you were using for your Apple ID "expired" and you changed it to a different email on the same Apple account (via the Edit button on Manage your Apple ID), then you need to do the following:
1.     Go into Manage your Apple ID, sign in with your current ID and Edit the Apple ID back to the old email. This is temporary. Do NOT verify the email, do NOT change the password: Apple - My Apple ID
2.     Go to the screen on your device asking for the iCloud password, and type in your current Apple ID password.
3.     Once the device is up and running, go to Settings>iCloud and make sure that the old account is not still signed on. If it is, Sign it off.
4.     Go back to Manage your Apple ID, sign on with the old Apple ID and current password, and change your Apple ID back to the current one. You may have to verify it again.
5.     Sign onto iCloud on the device with your current Apple ID and password.
Cheers,
GB

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