My iphone is locked by a pop up that says enter voicemail password, I can't turn off my phone, answer calls, text messages, or even unlock my phone! I cannot cancel out of it. I never set a voice mail password in the first place anyway.

How can I get back into my phone if I cannot turn it off or unlock it?

Hold the lock and home buttons untill you see the apple logo. This is called a hard reset and is the equivilant of pulling the battery out and putting it back in.
Also if you have never set a voicemail pin the phone is asking you to set one.

Similar Messages

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    my phone is locked and it keeps asking me to enter voicemail password. I've never entered a password before, so what do I do?

    call your wireless provider

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    My iPhone is displaying a "iPhone is disabled" notification. It asked me to enter my password multiple times before locking me out. Can you help with this?

    Hey there!
    Unfortunetly, in situations like this, the ONLY other way to bypass that four-digit passcode and/or a disabled device is to connect to a computer with the most recent version of iTunes (11.1.3), connect the device in Recovery Mode and restore it to factory settings. Restoring to factory will completely wipe the device, including the four-digit passcode.
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  • Can't turn off keyboard sound on iphone when dialing. I don't want to hear the clicks. Any advice?  It never did this before and just happened out of the blue.

    All of the sudden my iPhone clicks when I dial a number.  How can I turn off this annoying feature? 

    Did you already try to set it up as new device, as explained in this article?
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  • TS4036 I recently got the new iPhone 5c I used icloud to back everything up from my 4s to my new 5c.  Now, I keep getting a pop up that says Continue Restoring?  (This iPhone has not been backed uprecently because it has not finished being restored. Would

    I recently got the new iPhone 5c I used icloud to back everything up from my 4s to my new 5c.  Now, I keep getting a pop up that says Continue Restoring?  (This iPhone has not been backed uprecently because it has not finished being restored. Would you like to finish downloading any remaining purchases and media before backing up, or delete them along with any app date?)
    I seleted to finish downloading because I didn't want to lose anything.  It still will not finish downloading and I have tried this several times.
    What do I need to do to that I can get my iphone to back up and so that I can install the new iOS?

    Hello there, Brandifoote24.
    The following Knowledge Base article offers up an explanation of what you're error signifies:
    iCloud: Understanding Backup alert messages
    http://support.apple.com/kb/TS4576
    "This iPhone has not been backed up recently because it has not finished being restored. Would you like to finish downloading any remaining purchases and media before backing up, or delete them along with any app data?"
    This message is displayed if your iOS device has been trying to complete a restore for more than three days. This can occur if your restore has been interrupted due to network connectivity issues or some other problem occurs.
    Being that this is the case, you would want to go back to the article it seems you were referred to us from and try to restore from your icloud backup again:
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    http://support.apple.com/kb/TS4036
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    You'll need to erase all data and settings from your device, so first confirm that you have an iCloud backup to restore:
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    Check the date of the backup you want to restore, because you'll be restoring only what iCloud backed up on that date.
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    Follow the instructions for restoring your iOS device from an iCloud backup, which include making sure that your device is using the latest version of iOS.
    If the issue persists, then I would troubleshoot Wi-Fi using the following article:
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    http://support.apple.com/kb/ts1398
    Thanks for reaching out to Apple Support Communities.
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  • I NEVER entered a password for the backup but now I want to restore my iphone and itunes asks for one. What can I do?

    I NEVER entered a password for the backup but now I want to restore my iphone and itunes asks for one. What can I do?

    @Razmee209 is right there is nothing you can do if it is an encrypted back up
    iOS: Troubleshooting encrypted backups - Apple Support
    BUT you could try to see if you have a back up that is not encrypted. If you go to iTunes Preferences (On a Windows go to Edit Menu under the Play Button - On a Mac click on iTunes at the top left) Click on Devices and if you see a back up that does not have a lock next to it you will be able to restore from that back up without using that password.
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  • HT1766 I have an iphone 5 and I keep getting pop ups asking for my voicemail password and it is so annoying.

    I have an iphone 5 and I keep getting pop ups asking for my voicemail password.  How do i get rid of it?

    Contact your carrier and have them re-set your voice mail password. Once they do, you should only have to enter it once. Then you won't be prompted again.

  • My iPhone 6 order was canceled without my permission and without reason or explanation. I have had a verizon cell phone for 13 years and have gotten your cable/internet/phone when i moved out on my own because i had been so happy with the experience i had

    I have had a verizon cell phone for 13 years and have gotten your cable/internet/phone when i moved out on my own because i had been so happy with the experience i had with the cell phone service. i ordered my new iPhone 6 on October 6th along with my husband. i was told by the sales associate at the vierzon store where i placed the order that it would ship a week before halloween. instead of a shipping confirmation, i received an email a week before halloween letting me know that my order had been placed on 10/24/14. i thought this was weird, but figured i could weight another week or two, no big deal. my husband got his phone in the mail yesterday. still no sign of mine. then this morning i got an email letting me know that my order was cancelled and if id like to place another order for a phone, then i can go back to the store and do so. why would i want to go through another month of this??? verzon lost my order. i never canceled it and i am beyond annoyed. i am looking to switch my entire house to another provider. this is ridiculous.

    i did not get any reasons or explanations. the email just stated that my order was canceled and that it won't be posted to my credit card (i have more than enough to cover the cost, so that is not the issue). also my husbands phone was paid for from the same card moments before me. my balance is always paid automatically and on time. so that couldn't be the reason either. that's what so frustrating is because they didn't explain what happened. this is what the email read exactly:
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  • How can you turn off the braille setting on an iPhone 4s, once on it won't let you slide the phone into use mode to change the settings or do anything?

    How can you turn off the braille setting on an iPhone 4s, once on it won't let you slide the phone into use mode to change the settings or do anything?

    An alternate method is Accessibility Settings when connected to iTunes. You should be able to turn it off there. I would also check out some of the answers listed to the right of this post and see if they can help.

  • HT201356 How on earth do you answer or change the verification questions when you never set them up in the first place?

    how on earth can you answer the verification password change questions when you never set them up in the first place?

    You need to ask Apple to reset your security questions. To do this, click here and pick a method; if that page doesn't list one for your country or you're unable to call, fill out and submit this form.
    (124244)

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    Surfing the web I constantly get a dialog box popping up that says "The connection was rest" or " Server not found" or "The connection has timed out". The panel gives me three possible causes, none of which are correct and tells me to "Try again". Sometimes when I try again the site appears, sometimes it does after several tries and sometimes it never does. I called my IP, Cox and they told me it is a result of something Microsoft put out in their updates to IE (presumably to discourage people from using Firefox). Can you help me get rid of this problem?

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