My iphone is locked.  just has an itune pic on it.  Can't get it to do anything.  Any ideas?

My iphone is locked.  just has an itune pic on it.  Can't get it to do anything.  Any ideas?

jujumo4 wrote:
  just has an itune pic on it.  Can't get it to do anything.  Any ideas?
Make sure you have the Latest Version of iTunes (v11) Installed on your computer
iTunes free download from www.itunes.com/download
1)  Connect to iTunes on the computer you usually Sync with and Restore
http://support.apple.com/kb/HT1414
2)  If necessary Place the Device into Recovery mode...
http://support.apple.com/kb/HT1808
Note on Recovery Mode.
You may need to try this More than Once...
Be sure to Follow ALL the Steps...
Once you have Recovered your Device...
Re-Sync your Content or Restore from the most Recent Backup...
Restore from Backup  >  http://support.apple.com/kb/ht1766

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