My iphone is locked to my apple id, but im Not receiving the email to reset my password.
I tried to recover my iphone's software, now its locked to my apple id, but I've been requesting to reset my password for the last 2 weeks, and i still didn't receive any email from apple. And my country doesn't have apple care, what should i do ?
If you have a rescue email address on your account then you've checked the inbox and spam folder on that account as well ?
If you don't, or it's not there if you do, then if your country isn't on this page : Apple ID: Contacting Apple for help with Apple ID account security
then try contacting support via this page and explain and see what they reply with : https://ssl.apple.com/emea/support/itunes/contact.html
Similar Messages
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I am not receiving the email to reset my apple id
I cannot reset my apple id password. I have requested an email to reset my password about 5 times and still no luck. Yes I'm sure i'm using the right email.
If you have a rescue email address on your account then you've checked the inbox and spam folder on that email account as well ? If it's not there either (and you can't reset your password by answering your security questions) then try contacting Support in your country, they should be able to reset it for you.
Contacting Apple about account security : http://support.apple.com/kb/HT5699 -
hi everyone, I forgat my icloud password, apple says: (Email has been sent. When you receive your sign in information, follow the directions in the email to reset your password. Email has been sent.), but I do not recive Email yet.
Check your junk mail folder just in case.
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I recently created a new Appleid and then the password to my old Appleid suddenly did not work. When I tried to reset the password I do not receive the email with the link and Apple does not either recognize my birthday. What to do?
Hi ingaosk,
Thanks for the question. Based on what you stated, it seems like you did not receive the reset email. I would recommend that you read this article, it may be able to help you isolate or resolve the issue.
If you didn't receive your Apple ID verification or reset email - Apple Support
Thanks for using Apple Support Communities.
Cheers,
Mario -
Account locked. I am not receiving an email to change my password. I have tried 4 times.
My Mother, over the weekend, managed to get her account locked after misstyping her email multiple times. This is not the first time this has happened, so she went through the process of trying to change her password, via getting an email sent to her from Apple. If you read the title of the thread, you'd see my problem. Here we are, 4 days later, and we've yet to receive an email from Apple allowing us to change her password.
I've applied for Apple to send us the email so we can reset her password multiple times, not counting how many times she tried over the weekend as she was out. I'd like to know why we're not receiving this email, because we've had to go through this process before, and it's gone without a hitch.Welcome to the Apple Community.
Sorry just finishing my jam sandwich.
I have asked for your email address to be edited out. Post your address in an open thread is a sure way to be bombarded by unwanted email, remember it will be here long after you have resolved your problem, for automated detection software to find.
If you want people to contact you, enable others to see your email address in your profile.
Put in a request for another verification e-mail to be sent to you.
Start here, change your country if necessary and go to manage your account
Also check your Mail rules and filtering, the verification mail may be going to a junk folder or even being deleted altogether. -
I Am trying to set up a new AppleID but it tells me the email address I wish to use as the ID is in use. It was the rescue address for another account but I have deleted that. What do I need to do to get it to recognise the email address as a new one. I cannot set up iCloud without an ID
Email addresses can only ever be used once in an Apple ID. They cannot be deleted from one Apple ID and moved to another.
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I recently updated my iTunes to the latest version; however, when I go to purchase songs now, it says I need to verify my apple ID. It tells me to click OK to follow the instructions on how to do so. When I click OK, it says an email has been sent to my email address associated with my iTunes account that will hold a link that will aid in the creating of my apple ID, but I already have one, and just need to update it. And to add to this, I have not yet received the email, and it has been a few days now... any help?
Never mind, the email was finally sent....
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Thank you!
You can also verify by signing in at My Apple ID. You'll receive an email prompting you to verify.
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After changing password to Apple ID I did not receive verification email
After changing password to Apple ID I did not receive verification email
Check you SPAM mail folder
Try again
Contact iTunes
http://www.apple.com/support/itunes/contact/ -
Iphone 3gs update to 6.0.1 but can not activate the iphone
I got my iphone 3 gs update to ios 6.0.1 and then wanted me iphone restart, I had to language (done) I had to choose the country where I lived (done) I had to connect to a wifi (done ) then it said: "your iPhone activation, it may take several minutes for your iPhone to activate" it was loading and then insisted: "activation failed iPhone could not be activated because the active ring server is temporarily not available, connect your iPhone to itunes activation or try a few moments. contact Apple support at apple.com / uk / support if the problem continues to do "
Therefore I send this, please help me ...
This is a translation of the dutch google translate because I can not englishIf your phone was ever jailbroken, it will NOT activate.
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I lost my apple ID password and not receiving the email
Recently I lost my iphone and the only way to locate it is to use the icloud & I forgot my email password/security questions. So the thing is that I clicked reset password (where they send you an email) and I waited all day to receive it yet none has been sent to me. I've looked through my spam folder. Still no email! What is the issue? -
Simply said I lost my apple ID password and am not getting the rest your ID password this is very critical please help me & thank you ( p.s. this is my alternative email obviously)Call AppleCare and ask to be transferred to the Account Security Team.
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Can anyone help me?
See Here. Apple ID: Contacting Apple for help with Apple ID account security
Ask to speak with the Account Security Team...
Or Email Here > Apple Support iTunes Store Contact
AlMc6 wrote:
... had to open a new apple id, but my iphone keeps prompting me to sign on to my old one..
Anything Downloaded with a Particular Apple ID is tied to that Apple ID and Cannot be Merged or Transferred to a Different Apple ID
Apple ID FAQs > http://support.apple.com/kb/HT5622 -
Just to make sure I had actually gifted the app, I confirmed as you see here:
http://imgur.com/shyeE
I also resent the gift a couple times:
http://imgur.com/jrHOd
But this comes up when I confirm the email to resend the gift too:
http://imgur.com/cinXf
Any help would be appreciated. Also, I have $22.01 credited to my account, but since gifting the app, the amount has not decreased by $4.99 which is how much the app cost. So I'm not really sure if it gifted or not, but it shows up in my gift history.Contact iTunes Customer Service and request assistance
Use this Link > Apple Support iTunes Store Contact -
how can i get my apple id ending with icloud,com back as i forgot it and cannot sign in on icloud thus cannot unlock my iphone5s
Apple can't find it for you. You have to go to icloud.com on a computer and sign into the iCloud account that was used on the phone, then see if you can track it as described here: http://help.apple.com/icloud/#mmfc0f2442. If you don't know the password for your iCloud account you won't be able to sign in to track it.
If it was stolen, contact the police and your carrier, and change your passwords. -
I've forgotten the answer to my secret questions and my account is locked I can't purchase anything, and I've clicked reset and apple website says they've sent me an email but I haven't recieved anything in my inbox!! Help!! I don't know what to do I've tried more than 10 times
Apple ID security issues -
Call Apple Care and ask for the Account Security Team. They can assist you with your issue.
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