My iphone is not activated after i tried to update the os?why?it is showing error?1602

my iphone is not responding
i just tried to update it from os 4.1 to 4.2

Try this support document http://support.apple.com/kb/ts1275. It states that error 1602 is generally a USB problem. Try an alternative USB port, or use one on the back of the computer rather than a hub.

Similar Messages

My itunes not working after it tried to download the new version. it keep giving error 7

my Itunes not working after it tried to download the new version. it give me message: erro 7 or window error 193. need help. thank

What worked for me was to uninstall from the control panel in this order: Thanks to another post on this board... this worked... link to the discussion here: https://discussions.apple.com/thread/5817584?tstart=0
ITunes
Apple Software Update
Apple Mobile Support
Bonjour
Apple Application Support
I had problems uninstalling Apple Mobile Support, I had to repair it first before I could uninstall it. You will have to restart the computer after all the uninstalls, and before reinstalling ITunes. I reinstalled ITunes from the Apple website afterwards (fresh download) ... everything works for me now that I have done this.

HT1414 i was trying to updates the new version but there was error occured so i was trying to restore but the massage come to connect yo wi-fi so i dont know where to start from there

i was trying to updates the new version but there was error occured so i was trying to restore but the massage come to connect yo wi-fi so i dont know where to start from there

Downloading past purchases from the App Store, iBookstore, and iTunes Storehttp://support.apple.com/kb/HT2519
Message was edited by: michael08081

HT1386 My Iphone will not sync after step 2 of 6, any reason why?

My Iphone will not sync after step 2 of 6. Ive tried restoring it and it still didnt work, any solutions?

Check this support document http://support.apple.com/kb/HT3743 and the discussion of jailbroken devices is not allowed under the TOS of the forum, which you agreed to before you became a member. You have forfeited all help from Apple and this forum.

Iphone 5c not activating after factory reset

i recently reset my iphone 5c to factory setting and now im trying to activate it again but it is saying that the activation service is unavailable what should i do???

+Do a DFU recovery:
+1. Open iTunes.+
+2. Connect the iPhone+
+3 Press both the home and sleep/wake buttons until the Apple icon appears (ignore the red slider if it shows).+
+4. Continue pressing the home button alone until iTunes sees your phone in recovery mode.+
+5. Follow the prompts to restore the iPhone.+
This will reset your phone to factory settings.

My phone is not working after i tried to update it to IOS 8!

Hello everyone, i hope that you can help me with my problem!
Yesterday i tried to update my Iphone 5s to ios 8 via itunes on my mac. After a while it displayed that there was an error an it stopped. After that i tried to open my phone and it was in recovery mood! i couldn't get out of the recovery mode so i searched my problem online and it said that i have to download a program called Recboot. I did and it had two optiond either to exit or enter the recovery mode and i pressed exit of course but then it started to show the apple logo then it flashes a blue screen then goes off then the apple screen again and everything goes in a loop and never stopes until i completely close the phone! now my laptob can't even identify the phone, so i can't even recover it or restore it and i don't know what to do! Please HELP me, i'm desperate

I had the same problem, I connected to a different computer that had itunes. It also was oneI never connected to before. I held the power botton and homebutton till it showed up connect to itunes. I opened up it tunes and it said my phone needed a phone software update, i folled the prompt and set it up as a new phone. Then i resored it, then put it on the computer u usually sync it on and restore it to a date the phone was working to, this helped me, if u want i can help u over the phone if u cant get it, let me know and i will send u my number over my email address, hope it works, basically i swiped the phone clean and reinstalled all software by taking these steps

My iphone4 is not working after I tried to update it and it wont let me restore it?

My husbands iphone 4 is refusing to restore or really do anything since he tried to update it to the new operating system. It just alternates between the apple sign, and the thinking circle. I updated mine on the computer right before he tried so we know its not the computer settings. I updated itunes and went through the trouble shooting guides. It was not connecting with itunes at all so I updated the device connector. Now it will connect sometimes as an unknown iphone but will not let me restore it and says it is a (-1) error. What should I do? Apple support was supposed to call an hour ago and still hasnt called.

I had the same problem, I connected to a different computer that had itunes. It also was oneI never connected to before. I held the power botton and homebutton till it showed up connect to itunes. I opened up it tunes and it said my phone needed a phone software update, i folled the prompt and set it up as a new phone. Then i resored it, then put it on the computer u usually sync it on and restore it to a date the phone was working to, this helped me, if u want i can help u over the phone if u cant get it, let me know and i will send u my number over my email address, hope it works, basically i swiped the phone clean and reinstalled all software by taking these steps

My i phone 4 is dead after i tried to update the operating system to io6 through the phone while it is connected to WI FI, Please advise, i have no Back up

Hello
I had IOS5.1.1 on my iphone 4.
i connect my phone to WI FI to upgrade to IOS 6.
while downloading the 599 Mb, i notice that battery is 39%
i connect the phone to USB charger connected to PC, and it shows that charge going on.
after downloading the 599 MBs, it started the long restart.
after, it start the short restart, then (Please connect to I tunes) appears on the screen.
this was strang message, since i did the same upgrade to other devices, and it shouldn't ask for this.
i thought may be because the device is connected to Pc, so, i um plug it from the Pc, but it keeps asking to connect to i Tunes.
i switch it off, and on, and again it asked to connect the iphone to I Tunes.
i open the I tunes and connect the phone to the PC.
then i got this message on i tunes: Error happened, please click Ok to restore.
I clicked Ok and it took me to this link:
http://support.apple.com/kb/TS1275
and i do not know what to do, i did restart PC, and reconnect, but nothing new.
the Iphone just showing the APPLE sign only since that time.
friend adviced to wait untill the battery is empty and them charge the device.
i did, but still the same.
all what i care about are my pictures, i had no back up, and it is my honeymoon photos.
could any one help ????!!!!!
the device now is just showing apple sign, even when it is connected to I Tunes, it dosent appear.
Pleaaaaaaaaase Helllllp

You could always check to make sure itunes is updated to 10.7 but im sure gdgmacdude is
right.
thanks
gdgmacdude
Hey dude
are there anymore hardware failure errors u know of
im kinda a novice apple man and could use all the help i can get
capp

HT201210 It says my firmware file is not compatible after I tried to update my IPhone 4. Does anyone know what this means?

Hello,
I tried to download updates on my IPhone 4 and a message box appeared saying--after it downloaded the updates on my computer--that my firmware file is not compatible. Does anyone know what this means?
Thank you

Only the individual that set the restrictions passcode knows what it is.
If you do not know it or have forgotten it, put the device in DFU mode (google it) and restore as new.

IPhone can not start after 2.0.1 update failed.

This is a 2-day-old iPhone, on a new install of iTunes. It was working fine until I tried to let iTunes upgrade the phone to 2.0.1. I performed a few syncs with no problem, and it seems it performed a backup of itself. I've tried all the combinations of restarting the phone, but each time, I get the same screen when I turn it back on, the USB cable pointing at a 'iTunes CD' or something. I don't recall the specific error that iTunes through during the attempted update, but now nothing works. What should I do next?

I just installed iTunes from a direct download from apple about a week ago, and it updated itself earlier today. It states it is iTunes version 7.7.1.11.
iTunes does not even recognize that the iPhone is connected anymore.
I've rebooted, disconnected and reconnected the phone several times, I can't seem to make anything happen

My iPhone 4 flash is not working after 6.1.3 update anyone know why

I haven't used my camera in a while (about a week) and when I went to take a picture I needed to use flak but it didn't work. I have had the phone a little over a year is this normal after a year

Basics from the manual are restart, reset, restore
Follow the 3R's- if a restart does not solve your problem proceed
User troubleshooting is:
1.restart, ie power off/on,
2. reset http://support.apple.com/kb/HT1430,
3. restore from backup, restore as new device. http://support.apple.com/kb/HT1414

Trying to update the software my ipad got an error and can not even turn it on in think lost the software ipad 1 16gb wifi

I was doing a software update and in the middle of it got me an error. try to restore could not do it either and went blank no software in my ipad to be able to boot it up

Update and restore alert messages on iPhone, iPad, and iPod touch
http://www.buybuyla.com/tech/view/012953a0d412000e.shtml
iOS: Resolving update and restore alert messages
http://support.apple.com/kb/TS1275
iPad: Unable to update or restore
http://support.apple.com/kb/ht4097
iTunes: Specific update-and-restore error messages and advanced troubleshooting
http://support.apple.com/kb/TS3694
If you can’t update or restore your iOS device
http://support.apple.com/kb/ht1808
 Cheers, Tom

HT4972 I got a iphone 3g and i was trying to update the system but I am geting error 1015 constantly is it posible to install ios 5 and later on iphone 5

Got the problem updating Iphone 3 error 1015 anyone ???

That means you have a jailbroken phone, you can't get any help here per the term of service of the forum.

My ipod touch completely shut down after i tried to update the software. It won't respond at all. Any advice?

Hi, I was updating my apple software and my ipod touch completely shut down. I got an error message that my ipod touch could not be restored. what the ????
please help. it wont start at all, no power. itunes doesn't even recognize it anymore.

First, try a system reset. It cures many ills and it's quick, easy and harmless...
Hold down the on/off switch and the Home button simultaneously until the screen blacks out or you see the Apple logo. Ignore the "Slide to power off" text if it appears. You will not lose any apps, data, music, movies, settings, etc.
If the Reset doesn't work, try a Restore. Note that it's nowhere near as quick as a Reset. From iTunes, select the iPad/iPod and then select the Summary tab. Follow directions for Restore and be sure to say "yes" to the backup. You will be warned that all data (apps, music, movies, etc.) will be erased but, as the Restore finishes, you will be asked if you wish the contents of the backup to be copied to the iPad/iPod. Again, say "yes."

I just bought a used iMac and I'm having problems updating my apps from the app store! it shows that i am signed in, but when trying to update, the email of previous owner shows and i cannot change it! how can i fix this?

how can i change the email from previous owner of the computer to mine?

The first thing to do with a second-hand computer is to erase the internal drive and install a clean copy of OS X. You — not the previous owner — must do that. How you do it depends on the model, and on whether you already own another Mac. If you're not sure of the model, enter the serial number on this page. Then find the model on this page to see what OS version was originally installed.
1a. If you don't own another Mac
If the machine shipped with OS X 10.4 or 10.5, you need a boxed and shrink-wrapped retail Snow Leopard (OS X 10.6) installation disc from the Apple Store or a reputable reseller — not from eBay or anything of the kind. If the machine has less than 1 GB of memory, you'll need to add more in order to install 10.6. Preferably, install as much memory as it can take, according to the technical specifications.
If the machine shipped with OS X 10.6, you need the installation media that came with it: gray installation discs, or a USB flash drive for some MacBook Air models. For early MBA models, you may need a USB optical drive or Remote Disc. You should have received the media from the previous owner, but if you didn't, order replacements from Apple. A retail disc, or the gray discs from another model, will not work.
To boot from an optical disc or a flash drive, insert it, then reboot and hold down the C key at the startup chime. Release the key when you see the gray Apple logo on the screen.
If the machine shipped with OS X 10.7 or later, you don't need media. It should boot into Internet Recovery mode when you hold down the key combination option-command-R at the startup chime. Release the keys when you see a spinning globe.
1b. If you do own another Mac
If you already own another Mac that was upgraded in the App Store to the version of OS X that you want to install, and if the new Mac is compatible with it, then you can install it. Use Recovery Disk Assistant to create a bootable USB device and boot the new Mac from it by holding down the C key at the startup chime. Alternatively, if you have a Time Machine backup of OS X 10.7.3 or later on an external hard drive (not a Time Capsule or other network device), you can boot from that by holding down the option key and selecting it from the row of icons that appears. Note that if your other Mac was never upgraded in the App Store, you can't use this method.
2. Partition and install OS X
If you see a lock screen when trying to boot from installation media or in Recovery mode, then a firmware password was set by the previous owner, or the machine was remotely locked via iCloud. You'll either have to contact the owner or take the machine to an Apple Store or another authorized service provider to be unlocked. You may be asked for proof of ownership.
Launch Disk Utility and select the icon of the internal drive — not any of the volume icons nested beneath it. In thePartition tab, select the default options: a GUID partition table with one data volume in Mac OS Extended (Journaled) format. This operation will permanently remove all existing data on the drive.
After partitioning, quit Disk Utility and run the OS X Installer. If you're installing a version of OS X acquired from the App Store, you will need the Apple ID and password that you used. When the installation is done, the system will automatically reboot into the Setup Assistant, which will prompt you to transfer the data from another Mac, its backups, or from a Windows computer. If you have any data to transfer, this is usually the best time to do it.
Then run Software Update and install all available system updates from Apple. To upgrade to a major version of OS X newer than 10.6, get it from the Mac App Store. Note that you can't keep an upgraded version that was installed by the previous owner. He or she can't legally transfer it to you, and without the Apple ID you won't be able to update it in Software Update or reinstall, if that becomes necessary. The same goes for any App Store products that the previous owner installed — you have to repurchase them.
3. Other issues
If the previous owner "accepted" the bundled iLife applications (iPhoto, iMovie, and Garage Band) in the App Store so that he or she could update them, then they're irrevocably linked to that Apple ID and you won't be able to download them without buying them. Reportedly, Mac App Store Customer Service has sometimes issued redemption codes for these apps to second owners who asked.
If the previous owner didn't deauthorize the computer in the iTunes Store under his Apple ID, you wont be able to authorize it immediately under your ID. In that case, you'll either have to wait up to 90 days or contact iTunes Support.
When trying to create a new iCloud account, you might get a failure message: "Account limit reached." Apple imposes a lifetime limit of three iCloud account setups per device. Erasing the device does not reset the limit. You can still use an account that was created on another device, but you won't be able to create a new one. Contact iCloud Support for more information.

My iphone is not activated after i tried to update the os?why?it is showing error?1602

Similar Messages

Maybe you are looking for