My iphone is not keeping a charge, my iphone is not keeping a charge
My iphone which is 1 year old is not keeping a charge. The battery dies out by noon. Any suggestions?
Take it to Apple and get the battery replaced.
Allan
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Am going on a trip for 1 month and am not going to use my iphone during this period so should i charge it full and turn it off or keep it on till the bettery dies or what ,,,pls help???
Discharge it to around 50-60% then completely shut it off. Store at around room temperature. When you return connect the charger and let the battery fully charge.
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Hi.. My Iphone acts as if it is dead. Tried a lot with Sleep +home buttons as well, but did not worked. When it is plugged in, keeps on charging with a regular beep. Please advise.
Yes, I understand that. But The screen issue is not a result of user damage. The phone was not dropped when the screen got cracked. My daughter was standing in a chair at the table and dropped one of her toys onto the bottom of the phone and cracked it right by the home button. (Nowhere near the LCD/digitizer flex cables, connections, or logic board components) then a few months later my phone had died, I plugged it in, it showed it was charging, then Apple logo disappeared and screen didn't work. AFTER contacting Apple about the issue and them telling me that it "is a result of the very minimal crack to the sheet of glass that has no relation to the LCD or Digitizer and that the warranty does not cover it I had taken it upon myself to change the LCD/digitizer to no avail, as well as backlight ic and backlight coil to no avail. But how do I go about letting Apple know that it is in fact NOT due to the cracked screen nor is it due to the flex cable connections? I can't. So the lady that works the call center phones trying to "convince" me that she knows what she is talking about and "convince" me that it is from the cracked screen I have to take her word because I can't show Apple that its not because of that without paying them $199 to fix the screen in which case they will just send me a new phone rather than fix the faulty hardware under warranty.
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Since updating my iPhone 3GS on my friends laptop, it keeps asking for her iTunes Id not mine. When I log onto a computer it comes up with my Id but from my phone it's my friends. I don't have an option to change the user Id when it pops up either. So I can't update my apps, download songs or games now as it will charge my friend
Hello, 34sandy.
Thank you for the question. This behavior is normal if updated on another Apple ID account holders computer. To change the Apple ID on your device, follow the steps in the article below.
iOS: Changing the signed-in iTunes Store Apple ID account
http://support.apple.com/kb/ht1311
Cheers,
Jason H. -
I currently have a DROID RAZR M and I'm 1 year into my 2 year contract. Since the Kitkat update, the phone won't stay charged and it's very buggy. I know this is not Verizons fault but it's also not mine. I would like to change my phone to an iPhone 5s and keep my same plan but switch to the Edge program. Is this possible? I don't think I should have to pay an early termination fee or anything like that since my phone has become almost unusable. I know under normal circumstances you have to wait 2 yrs to upgrade but due to the update and the poor service I'm now getting I hope Verizon can make an exception. Thank you.
How recently did you switch? If it's less than 60 days, then Verizon simply reinstates your previous account. The fact that you were on the EDGE plan and mailed the devices back, and they apparently are somewhere in the system, could cause complications, and it might just work out that you just go back on the same plan and they set you up with the same devices. I'm not sure how it will go - but since you are still being billed for the devices...
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My iphone 5 cannot restart in itunes or by the power charger. The apple icon keeps flashing
my iphone 5 cannot restart in itunes or by the power charger. The apple icon keeps flashing
Basic Troubleshooting Steps when all else fails
- Quit the App by opening multi-tasking bar, and swiping the App upward to make it disappear. (For iOS 6 older, hold down the icon for the App for about 3-5 seconds, and then tap the red circle with the white minus sign.)
- Relaunch the App and try again.
- Restart the device. http://support.apple.com/kb/ht1430
- Reset the device. (Same article as above.)
- Reset All Settings (Settings > General > Reset > Reset All Settings)
- Restore from backup. http://support.apple.com/kb/ht1766 (If you don't have a backup, make one now, then skip to the next step.)
- Restore as new device. http://support.apple.com/kb/HT4137 For this step, do not re-download ANYTHING, and do not sign into your Apple ID.
- Test the issue after each step. If the last one does not resolve the issue, it is likely a hardware problem. -
HI,
I tried each and every solution available on the internet. But still i am thinking it's software issue.
Here is the issue i am facing in my iPad 3.
1) If iPad is not connected with computer or plug for charge then it just showing me red low bettery symbol
2) If i connect it for charging with apple laptop or windows or power plug alwys keep restarting and never showing me the home screen with apps.
I tried with hard restore using DFU mode for iOS 7.1 and all process is done also but still it is keep restarting and battery simbol if not connected.
My iPad is not jailbroaken so no any third party software is there.
I dont know where i stuck in this issues mostly i tried with each solution i tried with different computers , different cables and all.
It's very urgent kindly send me your thoughts which can help me to get this solution.
My ipad warrenty is expired and i can not give it to replace which i can not afford.
Looking forward to hear your thoughts and how can i solve this issue.
Thanks And Regards
HimanshuHello, Nectar bits.
Thank you for visiting Apple Support Communities.
I see you have tried some troubleshooting steps already with there issue persisting. Here are some additional troubleshooting steps to go through when experiencing this issue. They are labeled for the iPhone, but apply to the iPad as well.
Will not turn on, will not turn on unless connected to power, or unexpected power off
Verify that the Sleep/Wake button functions. If it does not function, inspect it for signs of damage. If the button is damaged or is not functioning when pressed, seek service.
Check if a Liquid Contact Indicator (LCI) is activated or there are signs of corrosion. Learn about LCIs and corrosion.
Connect the iPhone to the iPhone's USB power adapter and let it charge for at least ten minutes.
After at least 30 minutes, if:
The home screen appears: The iPhone should be working. Update to the latest version of iOS if necessary. Continue charging it until it is completely charged and you see this battery icon in the upper-right corner of the screen . Then unplug the phone from power. If it immediately turns off, seek service.
The low-battery image appears, even after the phone has charged for at least 20 minutes: See "iPhone displays the low-battery image and is unresponsive" symptom in this article.
Something other than the Home screen or Low Battery image appears, continue with this article for further troubleshooting steps.
If the iPhone did not turn on, reset it while connected to the iPhone USB power adapter.
If the display turns on, go to step 4.
If the display remains black, go to next step.
Connect the iPhone to a computer and open iTunes. If iTunes recognizes the iPhone and indicates that it is in recovery mode, attempt to restore the iPhone. If the iPhone doesn't appear in iTunes or if you have difficulties in restoring the iPhone, see this article for further assistance.
If restoring the iPhone resolved the issue, go to step 4. If restoring the iPhone did not solve the issue, seek service.
If the issue persists, see the section labeled Issue not resolved.
Hardware troubleshooting
http://support.apple.com/kb/ts2802
Cheers,
Jason H. -
Why does my phone keep popping up messages "This cable or accessory is not certified and may not work reliably with this iphone" when there is no cable connected? This has been happening since IOS7 was installed and has become worse with 7.1. I have reset the phone several times with no change.The phone charges properly & I have never used anything but an Apple Lightning cable.
I already cleaned the port with compressed air before submitting the problem. I since cleaned it with a toothpick and dug out some more lint. this seems to have just about fixed the problem since I have only had the error pop up 3 times since then and i was getting the error constantly before.
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Can someone help me fix my issue: not charging in wall outlet but will charge in usb port. It seems this happened right after install of ios 5.0.1
Thanks so much!I have experienced the same issue. We have a USB power adaptor and a cable that we routinely use to charge our iPhones in the kitchen. While my iPhone4 keeps showing that error message, my wife's iPhone4S and all the kids iPods are charging just fine. Not a chance for a faulty power adaptor or cable.....
It also started very recently. My iPhone can be charged with my computer, my car's charger so my dock connector has to be OK. It's as if the hardware signature of the USB power adaptor is no longer recognized. Also coincides with recent software update.... -
My Iphone doesnt turn on after updating. It keeps on blinking the apple logo, after seeing the low battery image, i tried to charge the iphone. After charging for 30 minutes, it still wont turn on but keeps on blinking the apple logo. It has been blinking for 2 days. Then I tried to connect to itunes, but itunes cant recognize the device. What should I do?
See Here > http://support.apple.com/kb/HT1808
You may need to try this More than Once... Be sure to Follow ALL the Steps..
But... if the Device has been Modified... this will Not necessarily work.
Unauthorized modification of iOS > http://support.apple.com/kb/HT3743 -
IPhone 3GS no longer recognized in iTunes and does not charge via wall
I upgraded my iMac to iTunes 9.2 when it came out.
My wife then upgraded her iPhone 3GS to iOS4.
Since then it is not recognized in iTunes and does not charge via the wall adapter.
I realize this topic crosses over with several ongoing discussions, but there are no 3rd party peripherals involved here.
The only major changes to our set up have been the itunes and iOS upgrades.
The battery is running down, any ideas to fix this, or other similar experiences welcome.Went to the Apple store and they replaced the cable.
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i have recently upgraded to 7.0.2 and can no longer charge my iphone 4 as i recieve the message this accessory may not be supported, any advice would be appreciated
i have also tried 4 different chargers both official apple and non officiali have tried this but still not working i found a way of fixing it by restoring the phone but this has now put my phone in recovery mode and when i try to fix it i get an error 14 which i have no clue what it means
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I am getting a pop up on my iPhone 4S asking password of my iCloud even though I feed the password but still keep on asking the same thing every second so I am not able to use my iPhone.at various times it asks different passwords.
Curretly, there is an iCloud blackout. It started this morning around 2AM California time (Pacific), 5AM New York (Eastern). A lot of people have been having issues all day, including me. No iCloud services are online. Even Find My iPhone is down.
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My ipod will not charge from a wall socket but will charge using the same cable if the usb end is plugged into a computer or directly into an airport power source. My iphone and ipad charge fine on the same cable using the same wall plug in the same wall socket. This makes no sense but I see that it has been posted as a problem elsewhere. This must be due to some kind of degredation of the Ipod. . It is not fixed by IOS resets as others have noted.
Has anyone asked Apple directly about this?Hi there Apples or Pears,
I would recommend taking a look at the troubleshooting steps found in the articles below.
Charging your iPod battery
http://support.apple.com/kb/ht1384
iPod's battery doesn't charge
http://support.apple.com/kb/ta44551
-Griff W. -
When i connect my iphone 5 to my pc using the usb cable, my device is not recognized yet when connected to a power source, it charges normally. What should i do to rectify the problem and read sth about debris being in the usb. How do i remove that?
iOS: Device not recognised in iTunes
Windows: http://support.apple.com/kb/TS1538 -
I recently got the new iPhone 5c I used icloud to back everything up from my 4s to my new 5c. Now, I keep getting a pop up that says Continue Restoring? (This iPhone has not been backed uprecently because it has not finished being restored. Would you like to finish downloading any remaining purchases and media before backing up, or delete them along with any app date?)
I seleted to finish downloading because I didn't want to lose anything. It still will not finish downloading and I have tried this several times.
What do I need to do to that I can get my iphone to back up and so that I can install the new iOS?Hello there, Brandifoote24.
The following Knowledge Base article offers up an explanation of what you're error signifies:
iCloud: Understanding Backup alert messages
http://support.apple.com/kb/TS4576
"This iPhone has not been backed up recently because it has not finished being restored. Would you like to finish downloading any remaining purchases and media before backing up, or delete them along with any app data?"
This message is displayed if your iOS device has been trying to complete a restore for more than three days. This can occur if your restore has been interrupted due to network connectivity issues or some other problem occurs.
Being that this is the case, you would want to go back to the article it seems you were referred to us from and try to restore from your icloud backup again:
iCloud: Troubleshooting restoring an iCloud backup
http://support.apple.com/kb/TS4036
How do I restore an iCloud backup if my device is already set up for use?
You'll need to erase all data and settings from your device, so first confirm that you have an iCloud backup to restore:
Go to Settings > iCloud > Storage & Backup > Manage Storage, then tap the name of your device to view a list of iCloud backups.
Check the date of the backup you want to restore, because you'll be restoring only what iCloud backed up on that date.
After confirming that an iCloud backup is available, follow these steps:
Connect your device to a power source and make sure that it is connected to the Internet via Wi-Fi.
Follow the instructions for restoring your iOS device from an iCloud backup, which include making sure that your device is using the latest version of iOS.
If the issue persists, then I would troubleshoot Wi-Fi using the following article:
iOS: Troubleshooting Wi-Fi networks and connections
http://support.apple.com/kb/ts1398
Thanks for reaching out to Apple Support Communities.
Cheers,
Pedro.
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