My iPhone is not switching on

my iphone is not switching on, i just got a new iphone 5s yesterday, and it was working yesterday, i left it on charge overnight and i woke up today and it is not responding when i press the power button. help me what do i do?

Did you already try to reset the phone by holding the sleep and home button for about 10sec,until the the Apple logo comes back again? You will not lose data by resetting.
If this does not help, connect in recovery mode to your computer, explained here:
If you can't update or restore your iOS device
If still no luck, contact Apple to get it serviced:
iPhone - Contact Support - Apple Support

Similar Messages

  • HT4623 my iphone is not switching on

    my iphone is not switching on

    Did you already try to reset the phone by holding the sleep and home button for about 10sec,until the the Apple logo comes back again? You will not lose data by resetting.
    If this does not help, connect in recovery mode to your computer, explained here:
    If you can't update or restore your iOS device
    If still no luck, contact Apple to get it serviced:
    iPhone - Contact Support - Apple Support

  • HT201302 my iphone 5 will not turn on. i want to save all my pictures and videos to my laptop but i cannot do it as my iphone will not switch on. how do i get them?

    my iphone 5 will not turn on. i want to save all my pictures and videos to my laptop but i cannot do it as my iphone will not switch on. how do i get them?

    A reset may help. Tap and hold the Home button and the On/Off buttons for approximately 10-15 seconds, until the Apple logo reappears. When the logo appears, release both buttons.
    No content is affected by this procedure.

  • HT201412 Hi, my iphone will not switch on. Can you organise to send me a returns bag to have it looked at apple. Thanks Jonathan Parkinson-Stuart

    Hi, my iphone will not switch on. Can you organise to send me a returns bag to have it looked at apple. Thanks Jonathan Parkinson-Stuart

    There is no Apple representation on these forums. You need to directly contact Apple support, or visit an Apple store. Some troubleshootings tips can be found here: https://discussions.apple.com/docs/DOC-3763

  • My iphone will not switch on despite connecting it to the charger

    my iphone will not switch on despite connecting it to the charger.  It switched itself off while i was uploading a video to facebook and has been completly unresponsive ever since.  Any help or advice greatly appreciated, thanks

    try a hard reset
    press power button and homer button together for 10 secs or till apple logo appears, release keys as soon as u see the apple logo
    good luck

  • My iphone will not switch on

    my iphone will not switch on can some one help

    My phone did the same thing a few hours ago and I too went into panic mode.  I called and was told how to do the "hard reset" by holding down the on/off button and the home button.  That did enable me to get it turned on however now I cannot get it to stay connected to the cellular network.  It will connect for a few minutes but nothing consistent.  It has been extremely frustrating.  It seems to be a hardware issue (or maybe software since I did update to iOS 5) more so than a cellular provider issue.  Reason I say that is because I have not had any connectivity issues prior to this;  it was only after the whole phone shuts itself off that it started.
    Now, what the tech told me, and it made sense, was that I need to close all my open apps and turn the phone off more often than what I have been.  That will help clear out the temporary memory.  The phone might have just bogged down due to excessive memory usage and then shut itself off.

  • My iphone will not switch screens when I push the button

    my iphone will not switch screens when I push the button

    -try restarting the device
    -reset the device
    -restore the device as new
    -replace the device

  • Iphone 3gs not switching on or connecting to itunes

    Hi my iphone 3GS will not go past the apple logo when switching on.  Have tried to connect to itunes to do a restore but itunes not recognising my phone. It worked fine a few hours ago until I needed to turn it off.  Any suggestions gratefully received.  Many thanks

    Hi Helski242,
    Let's see if we can isolate this issue further, I'd like you to try to restore your device with iTunes. If you are unable to do so, you may need to place the iPhone into recovery mode:
    iOS: Unable to update or restore
    http://support.apple.com/kb/HT1808
    You may experience one of the issues listed below with your iPhone, iPad, or iPod touch when you attempt to update or restore. If any of these occurs, you can place the device into recovery mode and attempt to restore the device again.
    - Device continually restarts but never displays the Home screen.
    - An update or restore did not complete and the device is no longer recognized in iTunes.
    - Stops responding, showing the Apple logo with no progress bar or a stopped progress bar, for over ten minutes.
    If you continue to have issues with iTunes recognizing your iPhone, see Step 5 "If the device is not recognized while in Recovery Mode" of this article:
    iOS: Device not recognized in iTunes for Windows
    http://support.apple.com/kb/TS1538
    Thanks,
    Matt M.

  • My iphone will not switch on unless I plug in to charge once I unplug it switches off again

    My iphone 4 won't switch on unless I plug into charge - once I unplug it switches off again and is only charging upto 78% and not letting my option for WiFi either - any ideas?

    Make an appointment at the genius bar. More than likely, either the battery needs to be replaced ($70) or the phone does ($199).

  • IPhone 5 not switching on!!

    My iPhone is about 3 weeks old. I plugged it into charge last night - which is was. I woke up this morning and it won't switch on. Itunes isn't picking up that it is even connected and Im freaking out a bit!!! Any help anyone?!

    Hi there,
    I would recommend taking a look at the troubleshooting steps found in the article below.
    iPhone: Hardware troubleshooting
    http://support.apple.com/kb/ts2802
    -Griff W.

  • My iphone will not switch on, it is only showing the apple logo can anyone help?

    my iphone has frozen, when i turn it on the apple logo comes on and thats all, can anyone help?

    Sure, start here:
    http://www.apple.com/support/iphone/troubleshooting/
    iOS: Not responding or does not turn on
    iOS: Unable to update or restore

  • Phone can not switch on

    My iphone could not switched on, what will be the problem with it?

    Does it have charge? If not plug it in.
    If it does try holding down power and home button simultaneoudly for 10 seconds until you see the Apple logo.

  • Can i backgrade my iphone 4s from ios6.0.1 to ios6? - Wifi is greyed out and will not switch on, tried factory reset but keeps restoring to ios6.0.1, please release ios6.0.2 ASAP apple!

    So yeah I recently upgraded to iOS 6 fine no problems, a few bugs here and there regarding txt shortcuts not working when imessages switches back to sms when loosing 3g but nothing major.
    Then a few weeks ago I updated to iOS 6.0.1 as I thought maybe a few bugs would be fixed.  I backed up my phone (for the first time with iTunes).  Then after the 6.0.1 update I had (as it seems a lot people have had) a problem with the wifi not switching on and being dimmed out.  I tried various "reset the phone" "reset the network settings" options that people have put on these support forums.  So my last option was to reset the phone to factory settings- I did this two times, firstly reseting it to factory settings and restoring it to the back up, then reseting to factory settings and setting the phone up as new.  After doing this second reset my phone did not go back to iOS 5 (which is factory settings) but iOS 6.0.1 and I still have the same Wifi problem.
    Apple- please release 6.0.2 ASAP, this bug is costing me ton of 3g data as I use my iPhone regularly for work and use it at home all the time.
    Is there anyway I can back grade to ios5 or ios6?
    PLEASE HELP!!
    thanks
    Martyn

    Ok after reading a few posts I relalise you can not down grade os on iphones and never have been able to.
    But how come I can't factory reset my phone properly? sure factory reset will mean it will reset the phone and its os to the os that it built with with was ios5?

  • My iphone 4s wont switch on or reset. i spoke to apple earier and they will replace the phone under warranty. i didnt back up my phone on itunes or icloud. as the phone will not switch on i am unable to do this now. any ideas how i can get these off?

    My iphone 4s will not switch on. Supposidly it has been "charging" all day and stll it does not have enough life to switch on. Rang Apple this morning and they will replace the phone under warrenty free of charge. Only problem is with this being my first Apple product i didnt realise my phone did not automatically back up on itunes or icloud as i had to set this up.
    Now i am trying desperately to get my phone to switch on so that i can save all of the baby pictures of my 7 month old son and its not working. i have tried to reset the phone but it does nothing!!
    Can anyone PLEASE help as i am very upset and do not want to lose these precious memories?

    You cannot get Applecare plus now.
    It is unlikely that they will replace as it is damaged.  The only way to find out is to make an appointment at the genius and and see what they say.

  • My iPhone 4s is not switching on, I connected it to itunes thru my Windows 7 laptop and it says phone needs to be restored. I clicked okay and it started the process however the progress bar with the apple logo is on the screen, progressbar do not start

    My iPhone 4s is not switching on, I connected it to itunes thru my Windows 7 laptop and it says phone needs to be restored. I clicked okay and it started the process however the progress bar with the apple logo is on the screen, progress in the bar did not start yet after 5 hours. Some one please hep me.

    I did put it in DFU mode but its still not working, although everytime it shows your iphone needs to be restored. Kindly help.

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