My Iphone is on, but home and lock buttons are completely unresponsive. I can swipe the screen but i cannot do anything else. help me please :(

I was jus trying to download a few new apps when it said I had no storage left, so i went to delete some things, and after i was done, i tried to press the home button to go home. It didn't work, but yet if I clicked it the 3 times it would invert my colors still. I then tried to lock my phone or turn it off and neither worked.
I can still swipe on the settings screen but nothing else. The AssistiveTouch won't even take me back to my home screen. HELP

Try holding the Home and Power button together for at least 15 seconds or until the Apple logo comes on. Then let go and wait for the phone to reset and restart. This will take a few minutes and you will not lose any data.
If this does not work put your phone in recovery mode and connect it to iTunes. Then restore the phone to factory settings and then restore from backup. This will wipe your settings and data but if you have made a recent backup it should not be a lot.

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My home button and lock button are both unresponsive. and its stuck on the settings pages.

both home button and lock button are unresponsive but if i press both at the same time i can still take a pic. but pressing them individually does nothing. and its stuck on the settings page and i can go anywhere on the settings page but nowhere else. help please??

Try:
- iOS: Not responding or does not turn on
- Also try DFU mode after try recovery mode
How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
- If not successful and you can't fully turn the iOS device fully off, let the battery fully drain. After charging for an least an hour try the above again.
- Try on another computer
- If still not successful that usually indicates a hardware problem and an appointment at the Genius Bar of an Apple store is in order.
Apple Retail Store - Genius Bar

What do i do when both my home and lock button are broken?

hey some one help me

You can turn it on by connecting to charging source and you can use Assitive Touch (Settings>General>Accessibility)
Otherwise, if not covered by warranty
Apple will exchange your iPod for a refurbished one for t$199 for 64 GB 4G and $99 for the other 4Gs. They do not fix yours.
Apple - iPod Repair price
You can do it at an Apple store by making an appointment:
Apple Retail Store - Genius Bar
or send it in to Apple. See:
Service Answer Center - iPod

My iPhone 5 keeps freezing when I connect to wifi, not just freeze the wifi, but freezes the whole phone and have to hold home and lock button. Locks up completely and instantly when I turn on wifi and connect. Solutions?

My iPhone 5 keeps freezing when I connect to wifi, not just freeze the wifi, but freezes the whole phone and have to hold home and lock button. Locks up completely and instantly when I turn on wifi and connect. Solutions?

1. If you are really on iOS 7.1, you may wish to try upgrading to 8.1.2 which is the latest (basing this on your signature).
2. If updating the phone doesn't help, is this only when you connect to a specific wifi network? Or all wifi networks (including public with no password)? If it is ALL wifi networks, you may have a hardware problem. Genius bar would be the next step.
Make a Genius Bar Reservation (or cancel an existing reservation)
http://www.apple.com/retail/geniusbar/
Sign in using your Apple ID

I have reset my iphone 5c and now has apple logo on the screen. I have tried holding home and lock buttons for 10 seconds, but to no avail. How do i sort this please ?

I have reset my iphone 5c and now it has the apple logo on the screen. Nothing is happening, apart from the screen going off for a few seconds, only to go back to black screen and white apple log. I have tried holding home and lock buttons for 10 seconds, but to no avail. I did a reset on settings as the IOS 8 was just slowing down my phone horrendously. How do i sort this please ?

Hi MartinH78,
If your iPhone isn't responding or won't start up past the Apple logo, you may find the troubleshooting steps outlined in the following article helpful:
iOS: Not responding or does not turn on
Regards,
- Brenden

HT4972 i have the iphone 3gs and ive dropped it a few times. when i press the home and lock button, it will not turn on, but when i plug it in, it says in big font IOS 6 and when i slide it open it says connect to itunes or emergency call. it wont turn on

i have the iphone 3gs and ive dropped it a few times. when i press the home and lock button, it will not turn on, but when i plug it in, it says in big font IOS 6 and when i slide it open it says connect to itunes or emergency call. it wont turn on when i plug it in to my pc. tips?

roush12345 wrote:
i ... it wont turn on when i plug it in to my pc.
Place the Device into Recovery mode... All data / Content will be Erased.
http://support.apple.com/kb/HT1808
Note on Recovery Mode.
You may need to try this More than Once...
Be sure to Follow ALL the Steps...
Once you have Recovered your Device...
Re-Sync your Content or Restore from the most recent Backup...
Restore from Backup
http://support.apple.com/kb/ht1766
But... if the Device has been Modified... this will Not necessarily work

My iphone 4s screen has just turned black but it is still vibrating. I was reading other messages similar and it says to resart phone but holding the home and lock button. However my lock button doesnt work what should i do?

my iphone 4s screen has just turned black but it is still vibrating. I was reading other messages similar and it says to resart phone but holding the home and lock button. However my lock button doesnt work what should i do?

Is it the Home button that doesn't work, or the Power (Sleep/Wake) button? If the Power button works, you can switch it off. Not sure how you have been able to do anything without the Home button working?
Cheers,
GB

My ipod 5 shut off and it wont turn back on. people say to hold down home and lock button but my home button is broken, what do i do

My IPod 5 shut down and wont turn back on. people say to hold down home and lock button but my home button doesn't work. what do I do?

Try:
- iOS: Not responding or does not turn on
- Also try DFU mode after try recovery mode
How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
- If not successful and you can't fully turn the iOS device fully off, let the battery fully drain. After charging for an least an hour try the above again.
- Try another cable
- Try on another computer
- If still not successful that usually indicates a hardware problem and an appointment at the Genius Bar of an Apple store is in order.
Apple Retail Store - Genius Bar

Today my iPod touch 4 generation was dropped. now it just has a white screen. i tried reseting it by clicking the home and lock buttons but nothing helped. what is my problem and how do i fix it?

Today my iPod touch 4 generation was dropped. now it just has a white screen. i tried reseting it by clicking the home and lock buttons but nothing helped. what is my problem and how do i fix it?

Try:
- iOS: Not responding or does not turn on
- Also try DFU mode after try recovery mode
How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
- If not successful and you can't fully turn the iOS device fully off, let the battery fully drain. After charging for an least an hour try the above again.
- If still not successful that usually indicates a hardware problem and an appointment at the Genius Bar of an Apple store is in order.
Apple Retail Store - Genius Bar

IPhone 4 home and lock button stopped working

I have an iPhone 4 and my home and lock button stopped working today randomly at the same time. I have had assistive touch set up for a while but that also won't work. Is there anything I can do to fix this?

I only got it Febuary/March this year.

I tried restoring my iPod, but it told me it was unsuccessful. Now it's stuck at the connect to iTunes screen. I've tried holding the home and lock buttons, just until the unit turns off, and until the unit restarts. What do i do?

I tried restoring my iPod, but it told me it was unsuccessful. Now it's stuck at the connect to iTunes screen. I've tried holding the home and lock buttons, just until the unit turns off, and until the unit restarts. What do i do? iTunes wont even recognize that an iPod is connected.

Try to connect in reocvery mose, explained in this article:
iOS: Unable to update or restore

IPod screen says to plug in to iTunes, but iTunes will not read the device and the iPod cannot be restarted by home and lock buttons. How do I fix this?

The screen shows the usb cable pointing to the iTunes ico. I've tried resetting the device by using the home and lock buttons, but the same screen shows up. Just redownloaded iTunes, but I can't get it to see the device.

Did you try to connect in recovery mode, explained in this article? iOS: Unable to update or restore

My ipod touch 4th generation will not charge or cut on? can you please tell me whats wrong with it.. i have tried the holdin the home and lock button at the same time and still won't cut on

hello my ipod touch 4th generation will not cut on or charge. i have tried the holding the home and lock button and still won'ty work. i don't know what to do. can you help me please

Try:
- iOS: Not responding or does not turn on
- Also try DFU mode after try recovery mode
How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
- If not successful and you can't fully turn the iOS device fully off, let the battery fully drain. After charging for an least an hour try the above again.
- If still not successful that usually indicates a hardware problem and an appointment at the Genius Bar of an Apple store is in order.

The home and lock button on my ipod 4th generation are both jammed. Is there any way to fix this?

The home and lock button on my ipod 4th generation are both jammed. Is there any way to fix this? This makes the itouch difficult to use. Please help.

Try:
http://snapguide.com/guides/calibrate-your-home-button/?utm_expid=69945963-15
fix for Home button
iPhone Home Button Not Working or Unresponsive? Try This Fix
- If you have iOS 5 and later you can turn on Assistive Touch it add the Home and other buttons to the iPods screen. Settings>General>Accessibility>Assistive Touch
- If not under warranty Apple will exchange your iPod for a refurbished one for:
Apple - Support - iPod - Repair pricing
You can do it at an Apple store by making an appointment:
Apple Retail Store - Genius Bar
or send it in to Apple. See:
Service Answer Center - iPod
- There are third-party places like the following that will repair the Home button. Google for more.
iPhone Repair, Service & Parts: iPod Touch, iPad, MacBook Pro Screens

Home and lock button

Neither home or lock buttons are working. Any suggestions?

Take the iPhone to an Apple store genius bar for replacement.

My Iphone is on, but home and lock buttons are completely unresponsive. I can swipe the screen but i cannot do anything else. help me please :(

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