My iPhone is permanently disabled (with the apple logo showing) after trying to update. Also battery doesn't seem to charge. How do I reboot?
I was trying to update my iphone software recently all was going well until I had to connect to itunes. After connecting with itunes, the "restore" proceedure did not work as supposed to and the phone is now permanently off with the apple logo showing continously. The phone also doesn't seem to hold charge and its been plugged into a power source for over 6 hours. Phone also gets quite warm. What can I do?
hold the home button and the power button at the same time
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Hi there tifachristie,
You may find the troubleshooting steps in the article below helpful.
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http://support.apple.com/kb/ts1591
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-Griff W. -
I was updateing the software on my ipod through the wireless straight to the ipod and had to stop so held down both the power and the home buttons. Now the screen is frozen with the apple logo and the normal 'unfreeze' technique won't work. The computer does not recognise the ipod so will not charge or restore it. Is there anything that I can do myself?
Unplug it and let unit go dead. Then hold your Home button down and plug the USB power cord back in. iTunes should see it and then restore.
Basic troubleshooting steps
17" 2.2GHz i7 Quad-Core MacBook Pro 8G RAM 750G HD + OCZ Vertex 3 SSD Boot HD
Got problems with your Apple iDevice-like iPhone, iPad or iPod touch? Try Troubleshooting 101
In Memory of Steve Jobs -
I reset my mini ipad using settings as itunes was "freezing" now my ipad is completely frozen -- shows the apple logo and white line underneath and the it stops
<Edited by Host>Reset it by holding the power and home keys down until the Apple logo appears.
Barry -
My IPhone 4 froze while ported to my PC while I was backing up new version of Apple software.
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hi... my phone is now frozen, cant do anything.. itunes dont recognize the device... any advice how to restart?
With iTunes open on computer, connect iPhone with USB cable. Hold both Home and Power buttons until iTunes recognizes iPhone in Recovery Mode. Usually about 20 seconds time. Restore iPhone Firmware.
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Try Recovery Mode... http://support.apple.com/kb/HT1808
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My ipad 2 has frozen with the apple logo showing
my ipad has frozen & i dont know how to restore it
Hello tbcheltenham,
Thanks for using Apple Support Communities.
If your iPad will not boot up completely, follow the steps in the article below.
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http://support.apple.com/kb/TS3281
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I had the same thing that my iphone 3gs jammed with the loge on the screen. None of the buttons responded. I just waited till the battery was empty. But the battery wasn't laoding. I waited 48h while my iphone was plugged in. After the 48 hours he just started. The battery was still empty but it started loading.
Hope yours will work again also
bye -
One day my Iphone would not turn back on after I turned it off, now it is stuck with the apple logo on it. Also I have tried plugging it into 3 different computers now, and Itunes will not recognize it. Please help.
Brunolucy wrote:
One day my Iphone would not turn back on after I turned it off, now it is stuck with the apple logo on it. Also I have tried plugging it into 3 different computers now, and Itunes will not recognize it. Please help.
Try this:
http://www.youtube.com/watch?v=fiTcKMZfyfk -
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