My iphone is recognised as a camera device and doesnt come up in itunes! Ive turned off anti-virus and done all the troubleshooting steps! Please help
Ive tried everything, followed steps, uninstalled itunes then reinstall. There is a yellow "! " on the apple mobile usb device driver in device manager and ive re installed that, start and stoped it... Nothing works. And i really need to get the IOS5 update for my phone.
im not sure this is related but on my mac my various iPhones would show up in a similar way if i had photos on the phone that needed to be imported to the mac - i dont know what application is used on a PC to import photos (and there may be a setting in iTunes to automatically import them when the iPhone is connected to the PC)
I know Dropbox offers to import photos every time i connect my Iphone to my mac - but if dismiss the offer iTunes comes up with the iPhone listed properly
but if you do have photos on the Iphone that have not yet been imported to the PC you might try importing them and see if that helps
Similar Messages
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Help. My Apple TV won't sync with my computer. I've done all the troubleshooting tips, but Apple TV doesn't show up in my Preferences under devices.
2. Reconnect Apple TV to iTunes.
Choose iTunes > Preferences (Mac) or Edit > Preferences (Windows), click Apple TV, and make sure "Look for Apple TVs" is selected.
I see no option to select "look for Apple TV's" in Preferences, and there is no device list at all in my sidebar.
3. If Firewall is on in Mac OS X (in the Sharing pane of System Preferences), make sure iTunes Music Sharing is selected.
There is no option to select iTunes Music Sharing in my System Preferences - see screenshot
I've updated all software, restarted Apple TV, my wireless router, and my computer. Both my computer and the Apple TV are connected to the same wireless network and both are operating properly. They just wont connect to each other.
Does anyone have any suggestions?FIRSTLY: bookmark following for further reference (it describes basic setup, both to link for syncing and to stream - from any computer.)
Apple TV (1st generation): Differences between syncing and streaming" )
Now as to your problem: If you check under "Computers" in the "Settings" menu you will most likely see the name of your iTunes library Greyed out. IF that's the case, you'll basically need to re-setup your ATV., you can do so as follows (instructions are intentionally over described, but basically your disconnecting then reconnecting your ATV1. Downside (which seems to come with all methods is that you'll have to resync all your media)
**A (not ideal but effective solution)
If ATV 1 had been working but suddenly 'disappeared" from iTunes sidebar
The following solution will almost surely work to regain your ability to Sync:
QUIT iTunes
Select "Computers" from "Settings" Menu.
Select your "greyed out" iTunes library.
This will bring up a window named "Disconnect from iTunes"
You're now given the choice to Cancel, or disconnect. WITH THE WARNING that if you disconnect any content synced with iTunes, will be erased. (in fact it will be removed from your ATV but not your computer)
Assuming ALL of your media IS on your computer, Go ahead and disconnect.
Follow instructions in the Apple doc above about setting up your ATV as a paired computer.
After you ATV gen1 reappears in the sidebar. Reset all your desired syncing preferences,
Begin syncing.
All will be fine again, (at least till the next time this occurs.) I've had to do this twice this year.
ALTERNATELY:
SHARING (a QUICKER, less destructive TEMPORARY solution (if you just want to play your media now)
You CAN set your computer to Share by following instructions in the same doc under the heading:
"How to connect to a shared computer"
HOWEVER, this will not allow you to sync info.
I've read alternate solutions on this board, one involved changing the name of your iTunes Library etc... you may wish to try this first (if it applies) https://discussions.apple.com/message/17943841?ac_cid=142432#17943841
What I'd like to know: What causes this problem... I'm suspecting iTunes updates, or any iTunes database issues or crashes. Or maybe too many visitors connecting to your other Apple devices (ATV 2 for example) or heck the weather in Guatemala... -
I can't find any answers to this question besides a discussion from 2006 regarding a "SPTD driver installation" with a broken link. I don't think it's the cable because I can still charge the ipod, but the device is not listed in My Computer or in the Device Manager or anywhere. The ports work with other USB cables including my web cam. Help, anyone?
If you uninstalled and reinstalled iTunes, did you follow the steps in this support document http://support.apple.com/kb/HT1923 exactly. Check and make sure. If you did, then try this support document to get the phone into the Recovery mode. It may take more than one try. http://support.apple.com/kb/HT1808
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iphone is not being recognized in itunes. Turned off phone, rebooted pc, checked all connections. Still no itunes recognition. What should I do?
Just received from Verizon.Sorry, didn't notice that you were using OS X. Here's the troubleshooting steps for a mac:
http://support.apple.com/kb/TS1591. If this doesn't work, try reinstalling the Apple Mobile Device Service as described here: http://support.apple.com/kb/ht1747. -
My new iPhone 5 has black and white lines on the screen. It's not been damaged. I've tried turning it off but this does not solve the problem? Please help. I can't find my answer on the Internet.
By far the most common problem hardware-wise seems to be scuffs on the aluminium. Yours is the first report of a faulty screen I've seen.
If you use the same Apple ID on both devices it'll sync whatever you want it to - music/apps/photos/messages/etc.
I've just switched from a Galaxy S3 to iPhone 5 (having already owned an iPad for a while) so I'm in a similar position! -
I cannot sync my iPad or iPhone to iTunes on my Windows 8 PC, even though I have been doing this successfully for years. I have been through all the troubleshooting steps I can find in iTunes, to no avail. Help please?
I seem to be having the same problem on my Windows 8 laptop... I am able to update my iPod Nano through iTunes but my iPhone is not recognized as a device in iTunes. Have been able to update my iPad until recently. Is this a bug fix that Apple can help with? I'd rather not uninstall all my Apple programs if I can avoid it...
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I am trying to update my itunes and iphone. Everytime I trie comes out a message about 'key access'. I've done all the steps from the support and nothing worked out. I cannot unistall and now I can't open it anymore also. What should i do, please?
Isn't that only used when a PC will not boot?
What options does booting with this give me?
Thanks
JK MCP
Hi,
USB recovery disk was used to recover your system when it encounter problem. You can try to use it to fix your problem instead reinstall system. However, there is no method to keep your program whenreinstall system.
Roger Lu
TechNet Community Support -
I have updated my phone to 4.3.3 and I was told there would be more bells and whistles. I haven't found more texting sounds. Have I updated my phone wrong or just not completed it all the way? Please help me. Still trying to figure this iphone 3G out.
You have the iPhone 3GS, not the 3G. The last update to support the iPhone 3G is 4.2.1.
iOS 4.3.3 includes bug fixes etc. There is nothing really special about this update that wasn't introduced in iOS 4.3. iOS 5 is the one to wait for - it will be released in the Autumn/Fall and includes over '200' new features/improvements.
The additional text tines and ringtones were an iPhone 4-only feature. -
I have several songs that I purchased. They show in my library, but won't play on any of my devices - including my computer. I keep getting the "authorize the computer" prompt. My computer is authorized! I have done all the troubleshoots that are available. How do I get my computer and other devices to be able to play these songs? Almost all my songs play except for about 8 or 9.
If only some of the songs on an album are giving you the authorisation message, that suggests those song files are damaged.
If your country's iTunes Store allows you to redownload purchased tracks, I'd delete your current copies of the dodgy tracks and try redownloading fresh copies. For instructions, see the following document:
Downloading past purchases from the App Store, iBookstore, and iTunes Store
Otherwise, I'd report the problem to the iTunes Store.
Log in to the Store. Click on "Account" in your Quick Links. When you're in your Account information screen, go down to Purchase History and click "See all".
Find the items that are not playing properly. If you can't see "Report a Problem" next to the items, click the "Report a problem" button. Now click the "Report a Problem" links next to the items. -
I still have "Waiting for Activation" while trying to activate iMessage on the iphone, noting that it was working normally and stopped working suddenly, as well I had done all the mentioned steps.. what should I do else?
Define "mentioned steps."
See this:
iOS: Troubleshooting FaceTime and iMessage activation -
IPhone 4 froze and can't connect to iTunes or turn off.
My iPhone 4 froze and wont connect to iTunes due to an invalid response recived from the device. I already tried Apple support but I can't exactly call them when my phone is froze and wont work, now can I? It's stuck on the unlock screen with the slider bar all the way to the right. Then it just died. And I can't get it to turn off or anything.
Try restoring your phone.
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We just installed a new Apple TV for the purpose of linking it to my iPad and iPhones. After numerous attempts neither of my devices will display the Airplay icon. I've followed all the troubleshooting suggestions, but nothing seems to work. Any ideas?
I have an iPhone 4S, an iPad 2, and an iPad 4. I set them all up the same. My iPhone4S and my iPad 2 will not display the icon. However, my iPad 4 will. As a matter of fact, I am watching myself type this on my TV.
It is my consideration that Apple has misrepresented. The connectivity of older devices with the latest AppleTV.
Just say in', this would not be occurring if SJ were still around. -
I have the iphone 4s. Ive tried to update my phone & its stuck on the connect to itunes screen. Ive tried to even restore my phone then update & i still have a error for both of them. I have the latest version of itunes & went through all the other steps. Its still not working & stuck on the connect to itunes & im growing extremly fusterated.
There are multiple reasons that lead to issue. You should read the troubleshooting guide to get the right solution to solve the issue: iPhone, iPad, or iPod touch not recognized in iTunes for Windows - Apple Support
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My Iphone 5 and Itunes no longer sync after I updated my IOS to 7.1 I have done multiple things to troubleshoot. Uninstalled drivers, reinstalled drivers, uninstalled Itunes, reinstalled Itunes, etc.. It will not show my Iphone in Itunes anymore and will not sync.
Hello bsae14,
I would be concerned as well if my iPhone was not recognized by iTunes. Thank you for providing all the information with the steps you took in regards to this issue. I found an article with a few more steps you can take (you can skip the steps you have already taken):
iOS: Device not recognized in iTunes for Windows
http://support.apple.com/kb/TS1538
Thank you for using Apple Support Communities.
Best,
Sheila M. -
Find my iPhone is activated on my device. My device is locked. iTunes is prompting me to access my iPhone even though Im locked out of it to disable find my iphone before I can use the backup???
Can anyone help me with this?
Wonder if this has anything to do with iOS7 installation?iOS: Forgotten passcode or device disabled after entering wrong passcode
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