My iPhone is requesting to sync with icloud, but it is using on old ID and password. How do I delete the old ID and password?
My iPhone is requesting to sync with icloud, but it is using on old ID and password. How do I delete the old ID and password?
To change the iCloud ID you have to go to Settings>iCloud, tap Delete Account, provide the password for the old ID when prompted to turn off Find My iPhone, then sign back in with the ID you wish to use. If you don't know the password for your old ID, or if it isn't accepted, go to https://appleid.apple.com, click Manage my Apple ID and sign in with your current iCloud ID. Click edit next to the primary email account, change it back to your old email address and save the change. Then edit the name of the account to change it back to your old email address. You can now use your current password to turn off Find My iPhone on your device, even though it prompts you for the password for your old account ID. Then save any photo stream photos that you wish to keep to your camera roll. When finished go to Settings>iCloud, tap Delete Account and choose Delete from My iDevice when prompted (your iCloud data will still be in iCloud). Next, go back to https://appleid.apple.com and change your primary email address and iCloud ID name back to the way it was. Now you can go to Settings>iCloud and sign in with your current iCloud ID and password.
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Hi TexasIllini,
Welcome to the Support Communities!
The article below may be able to help you with this issue.
Click on the link to see more details and screenshots.
iCloud: Troubleshooting iCloud Reminders and Tasks
http://support.apple.com/kb/ts4000
Cheers,
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Hi, my computer is stating that the username for iCloud is incorrect can not receive email how can change.
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Georgette GarciaIf your device is signed into an old iCloud ID that is an earlier version of the ID you want to sign in with, do the following:
If you are using iMessage and FaceTime, make sure you are signed into these services with your current ID. If they are signed into the old ID, go to Settings>Messages>Send & Receive and Settings>FaceTime, tap the ID, sign out, then sign back in with your current ID.
Then temporarily recreate the old ID by going to https://appleid.apple.com, click Manage my Apple ID and sign in with your current iCloud ID. Click edit next to the primary email account, change it back to your old email address and save the change. (You should not have to verify the old email account so it doesn’t matter if you no longer have access to it.) Now go to Settings>iCloud, turn off Find My iDevice and enter your current password when prompted (even though it prompts you for the password for your old ID). Then save any photo stream photos that you wish to keep to your camera roll (unless you are using iCloud Photo Library). When finished go to Settings>iCloud, tap Sign Out (or Delete Account if you are not running iOS 8) and choose Delete from My iDevice when prompted (your iCloud data will still be in iCloud). Next, go back to https://appleid.apple.com and change your primary email address back to the way it was. Now you can go to Settings>iCloud and sign back in with your current iCloud ID and password (your data will download back to your device). -
While my iphone (6 plus) is synced with icloud, the contacts on icloud are several years old! My phone shows that it was backed up this morning to icloud. Any ideas on why icloud is not updated with my contacts?
Howdy Mishka2015,
The article linked below details a number of troubleshooting steps that can help resolve issues with your contacts and iCloud.
Get help using iCloud Contacts
https://support.apple.com/en-us/HT204150
Sincerely,
Allen -
IPhone Contacts won't sync with iCloud
Hi!
I have my Macbook Pro and iPhone 4S synced with iCloud, so everything I do in one device shows up in the other.
About 2 days ago I noticed my iPhone contacts were not syncing with iCloud. Calendars, Notes, etc. is syncing and the Macbook Pro is syncing as well. Only iPhone contacts are not (both ways).
Any ideas are welcome!! Thank you!!!Hi marce.morales,
Thanks for visiting Apple Support Communities.
You can use the steps in this article to troubleshoot iCloud contacts on your iPhone:
iCloud: Troubleshooting iCloud Contacts
http://support.apple.com/kb/TS3998
Best Regards,
Jeremy -
Hi, I recently got an iPad air. Singed in for new registration with cc details as I had no other option
I already own an iPhone and also my husband owns one. Both have same Apple ID to sync with iCloud
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Wrong, please help.You created the same Apple ID with the setup assistant on the new iPad Air - the same Apple ID used for the iTunes and App Store on your iPhone?
There is no charge for a free app regardless. -
My computer is not syncing with iCloud but the iPhones are syncing with iCloud
Hello need help! My computer is not syncing with iCloud but the phones are?? Done everything that was suppose to do? It's saying that access to the account is not permitted?? Help e
rror message server does not recognize server name or pass wordsCheck the model number by holding down the option/alt key while selecting About this Mac under the Apple menu. Select System Information and it will tell you the model number. Compare it to:
Model Number - iMac
You can then check against the link mende1 provided.
If you then go with Niel's suggestion, you can check here.
Computer Compatibility - Lion
You also might want to check applications compatibility since neither lion or Mountain Lion support PowerPC applications.
Application Compatibility -
I have win7, outlook 2007 tried to sync with icloud but I get an error message and my calendar is blank. I do not see my outlook calendar, on the left pane under all calandar I see my me account checked and all others are unchecked. I looked at icloud and all the data is in and the iphones syncl with ipad but something is not right with my PC Outlook. I cannot get back to the good old mobileme. Thanks APPLE? Any suggestions from the community?
This issue can be caused by corrupted cookies.
Clear the cache and the cookies from sites that cause problems.
* "Clear the Cache": Tools > Options > Advanced > Network > Offline Storage (Cache): "Clear Now"
* "Remove the Cookies" from sites causing problems: Tools > Options > Privacy > Cookies: "Show Cookies"
* http://kb.mozillazine.org/The_page_is_not_redirecting_properly -
I am losing some of my contacts entered beyond a certain date repeatedly and automatically. I tried to disable sync with iCloud, but it didn't help. Please help me. I use an iPhone 5s with the latest software version.
I understand now that apple forums do not work and are a waste of time
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I want to update iCloud account with new apple id but don't know password for old apple id. Plus can no longer receive email at old apple id. How can I delete the current iCloud account on my iPhone if the previously stated conditions exist?
If the old ID is yours, and if it is an earlier version of your current ID, go to https://appleid.apple.com, click Manage my Apple ID and sign in with your current iCloud ID. Click edit next to the primary email account, change it back to your old email address and save the change. Then edit the name of the account to change it back to your old email address. You can now use your current password to turn off Find My iDevice, even though it prompts you for the password for your old account ID. Then save any photo stream photos that you wish to keep to your camera roll. When finished go to Settings>iCloud, tap Delete Account and choose Delete from My iDevice when prompted (your iCloud data will still be in iCloud). Next, go back to https://appleid.apple.com and change your primary email address and iCloud ID name back to the way it was. Now you can go to Settings>iCloud and sign in with your current iCloud ID and password.
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How do I get my old contacts onto my iPhone 5? Have tried with iCloud, but no luck.
I backed up my old iPhone on iCloud, ensuring that contacts was 'on' and then backed up my new iPhone 5. I have surely missed a vital step, but I can't figure it out.
I'd really appreciate any help.
Thanks!
LauraI have also realised that my contacts are not in iCloud. I have backed up my old iPhone several times (today!) and they are simly not getting there. Any ideas?
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On my iPad I have a working icloud that I have complete access to, but on my iPhone it keeps asking me for the password for it, but I do not know it! And the email that I used is not activated anymore! How do I delete the icloud account on my phone?
Hi Aurion23,
If you intend to keep using iCloud on your iPad, your best course of action would be to update your Apple ID/iCloud information so that you have a known password and it is associated with an active email address. You may find the following articles helpful:
iCloud: Change your iCloud password
http://support.apple.com/kb/ph2617
Apple ID: Changing your Apple ID
http://support.apple.com/kb/ht5621
Regards,
- Brenden -
My calendar entries are not duplicated in either iCloud, or iPad - but are duplicated on my iPhone. How do I stop this, and also how do I delete the duplicates???
mervrich,
Use the "Troubleshooting iOS devices" link in iCloud: Troubleshooting iCloud Calendar. -
hi guys i have 2 ? 1 my daughters iphone is trying to update on my mac cant get it off help please ,,, 2 i have an old apple id and when i try to up date it keeps looking for the password how do i delete this old apple id help
Hi.
I had a similar problem myself. This is what helped me.
I went to the App store app, scrolled to the bottom, logged out of the account, re logged in with my Apple ID. Then went back to app updates. Once I put in my ID password all was fine. -
I want to delete my old iPhone backup since I can not back up my new phone. Will I lose any pictures? Can you ever see what is actually on the cloud? Last, how do I delete the old iPhone back up. Thanks, been trying to do this for a long time.
Deleting the backup only permanently deletes the backup from iCloud. It doesn't do anything to the data currently in your account or on your devices. To delete it, go to Settings>iCloud>Storage & Backup>Manage Storage, tap the name of the device that you want to delete the backup for, then tap Delete Backup.
You can't see anything in an iCloud backup, if that's want you're asking. You can only restore it to your device. You can, of course, see your other iCloud data.
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