My iPhone is stuck in recovery and wont restore error (9) what do I do?
My iPhone is stuck in recovery mode. I have updated my Mac I tried to update iTunes but thats when i got the can not restore unknown error (9). I tried another cord I tried to update iTunes again but nothing kept getitng error code. I Then deleted iTunes and was going to try and reinstall it but apparently there are major issues with it and you can not download it right now. So basically I am stuck with a phone a can not use. Is anyone else having this problem?
Well, as a start, Recboot hosed the network database on your computer, which could be the problem. Especially if you had used it at some time in the past. Look in /etc/hosts, and if you see any lines containing "gs.apple.com" delete those lines.
From your profile you are also using a version of OS X that is not compatible with iTunes 10, which is required to update iPhones. You need OS X Leopard 10.5.8 as a minimum.
See: http://support.apple.com/kb/TS3694#error9 for other tips. You could have a bad or dirty connector on the iPhone also. Try cleaning it with a soft, dry toothbrush.
Similar Messages
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IPhone 4 stuck in recovery mode, wont restore - Error (9)
Hey all,
At my wits end here, my phone froze on the train home tonight, rebooted it, and it came up with the connect to iTunes icon.
Looks like its in recovery mode and I cant get it out. Ive tried getting into DFU mode, different USB ports, different machines, different cables, re-installing iTunes AND RecBoot on Windows and OS X.
Is there ANYTHING else I can do?Well, as a start, Recboot hosed the network database on your computer, which could be the problem. Especially if you had used it at some time in the past. Look in /etc/hosts, and if you see any lines containing "gs.apple.com" delete those lines.
From your profile you are also using a version of OS X that is not compatible with iTunes 10, which is required to update iPhones. You need OS X Leopard 10.5.8 as a minimum.
See: http://support.apple.com/kb/TS3694#error9 for other tips. You could have a bad or dirty connector on the iPhone also. Try cleaning it with a soft, dry toothbrush. -
please i tried everything,when its plugged in wall it turns on but goes to the connect to itunes screen,same when connecting to pc. The second i unplug it it turns off. i tried EVERYTHING from holding off and home to new battery,itunes will pull up and say phones in restore mode i follow instructions and it stops at end saying error 21.please help
ok i got worst migraine,been doing this a week now.i tried everything in that support as much as i could understand,im not saying im dumb but not the smartest girl for computer stuff.I also did diagnostic test in itunes and it passed all but the connection test and says port (dang i forgot again) something about the port and it was the only thing to fail,the rest passed.does this mean anything? this *** i was using my cell and it just turned off and now all this happened. did i mention it wont turn on unless plugged in wall or computer?
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my iphone 4s wont turn on with out being pluged in and when i unplug it it dies instantly i pluged it in put it in dfu mode and tried to restore it hoping it might help but its stuck in dfu and has restore error 21 help!!!
Hey jestinsinclairr,
Thanks for using Apple Support Communities.
After reviewing your post, it sounds like you had one issue and then got a second trying to resolve the first. A frustrating situation for sure. The first article linked has what to do if it is not powering on unless plugged in. The second article addresses the error you are receiving when trying to restore.
iPhone: Hardware troubleshooting
http://support.apple.com/kb/TS2802
Will not turn on, will not turn on unless connected to power, or unexpected power off
Resolve iOS update and restore errors
http://support.apple.com/kb/TS3694#10
Check for hardware issues
Related errors: 1, 3, 10, 11, 12, 13, 14, 16, 20, 21, 23, 26, 27, 28, 29, 34, 35, 36, 37, 40, 1000, 1002, 1004, 1011, 1012, 1014, 1667, or 1669.
Have a nice day,
Mario -
my ipod touch 1st gen has gone into recovery and wont restore because of a error 1 or something like that can someone help me quick this ipod is my little cousins and i dont want her mum to find out what happend
I have not seen a solution for error (1)
make an appointment at the Genius Bar of an Apple store since it appears you have a hardware problem.
Apple Retail Store - Genius Bar -
i went to update my ipad to the iOS7, but then it went into recovery and wont restore, can someone please help me figure out how to restore it?
Follow step 1 to step 3 very closely.
http://support.apple.com/kb/HT1808 -
My ipods in recovery and wont restore
my ipod touch is in recovery and wont restore i tryed upgrading it this is when it all happened? anyone know what to do?
Try holding down the home and power buttons for 10 seconds. If that doesn't work, follow these steps to re-put it into recovery mode.
Hold down the home and power buttons for 10 seconds.
Let go of the power button but keep holding down the home button for 15 seconds.
Plug into iTunes. -
my iphone randomly shut off today and wont turn back on, what do i do? it has been charging for 2 hours now
Try a reset ..
Press and hold the Sleep/Wake button and the Home button together for at least ten seconds, until the Apple logo appears. -
Iphone 5 stuck in recovery mode. Unknown error 9 when trying to upgrade to ios7.
My phone is stuck in recovery mode. Says error number 9 when trying to dl ios7,
I had the same problem. After itunes extracted the new firmware, the apple logo would come on on my phone and then itunes would give me the unknown error (9). I tried everything I could think of to get ios 7 to download onto my phone but it kept going in a loop. What finally worked for me was after the firmware finished extracting on itunes and the apple logo appeared on my phone, I pressed the home button a few times. After that ios 7 started to load onto my phone. I don't know if it will work all the time, but it worked for me. Hope this works for you.
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Iphone stuck in recovery mode wont restore keep getting errors
iphone 3gs is stuck in recovery it will not turn on unless plugged in and in restore mode saying to connect to itunes. when i restore it i get errors 3194, 1604 and 1611, i dont know what did this and im not sure what firmware the iphone is. itunes will recognise it in recovery mode but the computer will not. in dfu mode it will not restore either.
Well, as a start, Recboot hosed the network database on your computer, which could be the problem. Especially if you had used it at some time in the past. Look in /etc/hosts, and if you see any lines containing "gs.apple.com" delete those lines.
From your profile you are also using a version of OS X that is not compatible with iTunes 10, which is required to update iPhones. You need OS X Leopard 10.5.8 as a minimum.
See: http://support.apple.com/kb/TS3694#error9 for other tips. You could have a bad or dirty connector on the iPhone also. Try cleaning it with a soft, dry toothbrush. -
IPhone 5 stuck in recovery mode loop, get error 9 when trying to update to ios 7 help me
so i have tried every way (except a different computer because that option is not available right now). i wanted to reset (factory reset erase all content) my iphone 5 because it was being really wierd. id be using an app all the sudden it would just turn off, try to restart itself, never get past apple logo screen, crash, attempt restart again etc. only when i would hold home and power button it would start up the right way. anyway i went into my iphones settings> general> reset> erase all content and settings. BIG MISTAKE!!!!!!!! ever since then it just have been stuck in recovery mode. the first time i tried to restore it. i got error 3914 i think. doing a little research i found i needed to update itunes so i did (11.1.5.5). then it said i needed to download iOS 7 so i did. and when i try to restore it, i get error 9. itunes is up to date. my windows is up to date. ive tried everything i can think of and im gettin to the point where im gona throe it at the wall
SOMEONE PLEASE HELPMEAnd you have done all include here?
http://support.apple.com/kb/TS3125 -
my iphone 4 is locked up and cant remember my passcode and it wont sync to itunes how would i restore it and my lock button dont work
power down your phone and unplug from your computer
hold down the home button then plugin and wait till you get a message about an iphone in recovery mode
follow the instructions on screen to restore your phone
(this will wipe out your phone but it is the only option other than remembering your passcode)
in the setup screen after its restored you can restore information from icloud or a backup given you have one -
IpodTouch 5 stuck in recovery mode, wont restore.
My ipod is stuck in recovery mode, when i connect it to itunes and press "Restore Ipod" which then downloads iOS 6.1.2, when the ipod software update is complete im left once again with the "Restore Ipod" option which does the whole process again like it didnt happen, ive downloaded the update atleast 5 times and turned off anti virus and firewall.
Try:
- iOS: Not responding or does not turn on
- Also try DFU mode after try recovery mode
How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
- If not successful and you can't fully turn the iOS device fully off, let the battery fully drain. After charging for an least an hour try the above again.
- Try on another computer
- If still not successful that usually indicates a hardware problem and an appointment at the Genius Bar of an Apple store is in order.
Apple Retail Store - Genius Bar -
ive tried putting it in dfu mode and restoring it from their and i need help :/
Hello there, Reekoz.
The following Knowledge Base article should help with issues with an iPhone stuck in recovery mode:
Apple - Support - iPhone - Restore Troubleshooting Assistant
http://www.apple.com/support/iphone/assistant/restore/
Thanks for reaching out to Apple Support Communities.
Cheers,
Pedro D. -
Phone stuck in recovery mode wont restore
the other day i plugged my phone into itunes and it started to update the software but became frozen so i unplugged it. When i plugged it back in itunes detected a phone in recovery mode but it doesnt recognise the model, serial numberor name. when i try to restore, every thing seems to go to plan but it freezes and wont finish restoring. can anyone help please?
Received excellent tech. support from Apple on this issue and after a full day of screwing around was able to get our Iphone up and working again without many of the aps and contacts that we have recently added. I'm an older guy and this reminds me of my early windows experience and not what I would expect from Apple. This is not a comment on the quality of the tech support but on the software glitches. Get it right guys or someone is on your heels who will!
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