My iPhone is stuck in recovery mode. Getting Error 37 from iTunes

My iPhone4 is stuck in recovery mode. When I try to restore it through iTunes I get the message that it couldn't be restored. It's either Error 37 or Error -1

Hi again,
I tried that, changing the firewall settings, and I got the -1 Error message.
This problem began a few months ago.
My hard drive died on my laptop, and I got it replaced and reinstalled iTunes on it. At that time I had an iPhone3.
From then on, all of my music had glitches, quiet patches, and some tracks which would not work.
I took my phone back to my service provider, who replaced it with an iPhone 4.
When I set that up, I had the same problems with the music. I could download an album on the iPhone, and it would be fine, but when I sync the phone with the laptop the album becomes glitchy again.
Now it's stuck in recovery mode again.

Similar Messages

My iPhone is stuck in recovery mode showing error 4013 any ideas?

My iphone is stuck in recovery mode. It is showing error 4013. Has anyone got any ideas on what to do next. The 02 shop has said it is a hardware problem, but the phone has not been damaged in any way.

Did you try these suggestions?
Check USB connections
If there’s an issue with the USB port, cable, dock, or hub, or if the device becomes disconnected during restore, try troubleshooting the USB connection, thentroubleshooting your security software.
Common errors: 13, 14, 1600-1629, 1643-1650, 2000-2009, 4000, 4005, 4013, 4014, 4016, “invalid response”, and being prompted to restore again after a restore completes.
To narrow down the issue, you can also change up your hardware:
Use another USB cable.
Plug your cable into a different USB port on your computer.
Try a different dock connector (or no dock).
Add (or remove) a USB hub between your device and computer.
Connect your computer directly to your Internet source, with no routers, hubs, or switches.
If you see your error after changing your USB connections, continue to the next section to troubleshoot your hardware.
Check for hardware issues
Try to restore your iOS device two more times while connected with a cable, computer, and network you know are good. Also, confirm your security software and settings are allowing communication between your device and update servers. If you still see the alert when you update or restore, contact Apple support.
Copied from
Resolve specific iTunes update and restore errors

IPhone 4s stuck in recovery mode. Error code (-1).

I recently bought my iPhone 4s from a guy (who bought it from someone else). He sold it to me pretty cheap because when he bought it, one of his friends tried to restore it for him and it got stuck in recovery mode. I have no idea if the phone has ever been "tampered with" or not. He didn't seem to know much about it (said it was his first smartphone) and I thought I might have a chance of fixing it. I'm starting to lose faith in that...I've tried almost everything I can find. I know there are tricks for this all over the internet and I've tried almost all of them. TinyUmbrella does nothing, Redsn0w won't even install on my computer (frustrating!). Trying to restore from iTunes is useless. It gets to about 90% then comes up with error code (-1) and gives up. I've tried that route probably 20 times with no change. I know I could take it into Apple and they could look at it, but I have no information on the phone itself. I cannot get the serial number. Does anyone have any suggestions at all? I'll try anything that doesn't require me taking it to Apple and getting charged more than I paid for the phone to fix it....I run Windows 7.
Thanks so much!

Hi there...
Actually I was stuck with this situation yesterday. Here is what I did to overcome this issue: I hope it helps.
To start with, here are few things to you should make sure of:
1- You have the latest version of iTunes. You may try to uninstall and reinstall iTunes.
2-Restart your Windows.
If still no luck, try editing the Hosts file, here is how;
1- click on RUN then copy and paste the following:
notepad c:\windows\system32\drivers\etc\hosts
2- look for gs.apple.com
3- if there are numbers infront of it just delete them or just type # before the numbers.
4- Save the file and try restoring again.
Note: you should have administror access to edit the Hostes file.
put your iphone in DFU mode before restoring.
I hope this helps. It did for me

IPhone 3GS stuck in recovery mode with error -1

Can somene please help. My iPhone has been stuck like this for 3 weeks now, and I'm starting to get really fed up with not having a phone.
My phone just keeps going around in circles stuck in recovery mode and can't get it to work.

have you seen this ?
http://thehowto.wikidot.com/ipad-stuck-recovery-mode

Iphone 3g stuck in recovery mode with error code 1002

have tried all recovery modes ie holding home button sleep button , different cable different pc the lot .Searched the internet stuck now cant give my daughter the phone like this :-((

Just to double check you tried everything error 1002 http://support.apple.com/kb/TS3694#error1002
Could be a hardware issue, may need to get a new phone for your daughter sorry.

Iphone 4s stuck in recovery mode after installing latest itunes update

I'm just going round and round in circles. Everytime I try to restore it, it says an error has occured and it's unable to recover. I can't do anything with my phone apart from switch it off !
Can anyone help ? I'm going away on a business trip to the States on Sunday and desperately need to get the phone working again before then
Thanks

You may have to do this a few times http://support.apple.com/kb/HT1808

My iphone is stuck in recovery mode and i dont know how to get it out

my iphone is stuck in recovery mode and i dont know how to get it out

Restore in iTunes.
If no joy
Put the IPhone in DFU mode (Google How to ..) so that iTunes sees it in Recovery Mode.
Restore

IPhone 3gs stuck in recovery mode, firmware iO 5

My iPhone is stuck in recovery mode. I have a 3gs, firmware 5.0.
Before I tried to restore it, my iPhone would randomly shut off, turn back on, and display a notification that said "Activation Required." Now, sometimes my phone would shut off again and return to it's previous working state. However, this time it did not. I put the phone into recovery mode and tried restoring it on my Acer Aspire 1 with Windows 7. iTunes put the phone through the various stages of restoration; Extracting Software, Preparing iPhone for Restore, Restoring Software, Verifying Restore, Restoring Firmware. After all of this, a nice little error message pops up that reads, "The iPhone 'iPhone' could not be restored. An unknown error has occured (1)."
After this little mishap occured four more times, I decided to click "More Information," and was promptly brought to the help page set up here. I proceeded to troubleshoot by updating to the latest version of iTunes, updating my security, restarting my computer, and so forth until all the necessary precautions were performed. Now it was back to iTunes to try my luck at getting my life back.
To my delight, I found that this time the restoration process took upwards of forty minutes to complete. However, to my despair, a nice little error message popped up that read, "The iPhone 'iPhone' could not be restored. An unknown error has occured (-1)." Ah, a different error message! i thought, feeling as if there was hope in fixing my phone. I clicked "More Information" and skimmed through the specific error messages, looking for that lucky -1. Nothing.
I need help. I have attempted to restore my phone a dozen times since this occurence, and I'm growing tired of going through the same process over and over and getting the same result. My phone is stuck in recovery mode now. I've tried restoring the phone on 2 different computers, to find out if, in fact, the problem was my iPhone and not my computer.
Some important information you may need to know in order to help me solve my problem:
iPhone 3gs
Running iOS 5.0
Using iTunes 10.5
On an Acer Aspire One Netbook
Running Windows 7
All security updates installed as of November 7, 2011
Also iTunes 10.5 on Acer Aspire 57354774 laptop
Running Windows 7
Reply ASAP with a solution please!

Hello,
I have an iPhone 3GS which I updated with the last firmware (iOS 5) 2 weeks ago. Everything goes ok.
And suddenly, while the phone was recharching. It asked me to activate it but I was unable to do it as it was rebooting constantly every time I connected it to iTunes.
I tried both 2 restore modes (Restore and DFU) but since I can't achieve a restore with the last Apple iOS 5 firmware. I got the error code 1.
I I tried on 3 different computers but same error. I really don't know what to do next...
I already called Apple Customer Care and I'm still waiting for an answer. I let you know.
And you, did you manage to get your iPhone back alive ?

IPhone 3GS stuck in recovery mode while updating to iOS 6.1

Hello there, I was updating my iPhone 3GS(New Bootrom) from iOS6.0 to iOS 6.1. While it was updating, iTunes suddenly ends up saying error and now my iPhone is stuck in recovery mode loop. I've tried DFU mode on my iPhone and try to kick it out by using TinyUmbrella but the computer doesn't reconize it. And when it was on recovery, iTunes doesn't reconize too, a window pops up and says i have to install 'Apple Mobile Device'. I've re-install and install iTunes a couple of times and nothing is working. Switching on and off the iPhone doesn't work too. Please, someone help me with this problem! I really do not know what to do! Please reply this As Soon As Possible!

Ok. I have spent the last 8 hours researching this problem and have the absolute 110% answer to everyone's problem with this issue.
Error 13 and 14 : Are checksum problems with the firmware image that is in the update package.
The update package is a .ipsw (IPod or IPhone SoftWare). This file is actually just a .zip renamed .ipsw.
The error is caused by a failure to download a crc-free version of the file. Not really sure why there are so many crc problems with the iphone updates, but Apple does not check the integrity of the update package before wiping your current version of IPhone software and that is why all IPhones that start an update with a bad update package end up in recovery mode. These errors are NOT related to the iTunes installation, antivirus software, or firewalls.
Recommendation : use a program like "Object Fix" (Freeware) to verify the integrity of the file prior to commencing with any new updates. You will have to keep trying to download it until you get a error free file. Once you have a CRC error free file this problem will go away. (I thought TCP/IP helped get rid of CRC errors.)
I had another problem and that was...
Error 1603 and 1604 : These are USB driver connectivity problems.
Recommendation : FULLY uninstall and re-install itunes software as stated in the Apple support documentation. Be sure to reboot between each step and these problems should clear themselves up. In addition, firewalls and anti-virus software may cause these errors as well.
Finally, shame on apple for not properly documenting their software so that end users do not have to decrypt their error messages with no true support to solve the issues. These are problems that enough people have had that there should be specific documentation on these problems.

After attempting to update to ios 7, my iphone is stuck in recovery mode and will not connect to the itunes software server.

After attempting to update to ios 7, my iphone is stuck in recovery mode and will not connect to the itunes software server. I have already tried the resetting with power swich and home button and plugging into computer but it says the "iPhone software update server cannot be contacted." I am locked out of my phone. Does anyone have any idea how to resolve this issue and get the phone working again. I will add that I am now trying to restore it on a different computer with a lower version of itunes, but the computer that it initially happened on had the updated itunes and gave me the same result ... nothing. Thanks for your help in advance.

Try going to recovery mode as described here. You may have to try this more than once to succeed.
Use the original iTunes that the iPhone synced with.
http://support.apple.com/kb/HT1808

Iphone 3g stuck in recovery mode(error 14) after failed 3.2.1 update

My Iphone is stuck in recovery mode after it failed to update to operating system 3.2.1 . When I press restore in itunes, the process stops at around the 20% mark and come up with error 14. I have already manually deleted and redownloaded the update 4 times, reinstalled itunes twice and created a new user on my pc and downloaded and update through this new user and disabled all security but I still keep getting the same error message. My pc is only six months old. I successfully updated the phone to operating system 3.1 a few months ago with no problems. Has anyone found a way to fix this?? This is ridiculous!!

This is the only way to make sure you've uninstalled itunes completely:
1. Restart your computer.
2. After the computer restarts, open Local Disk (C:) located in Computer or whichever hard disk your programs are installed on.
3. Open the Program Files folder.
4. Right-click the iTunes folder, choose Delete, and choose Yes when asked to confirm the deletion. Note: This folder may have already been deleted if iTunes was successfully removed.
5. Right-click the iPod folder, choose Delete, and choose Yes when asked to confirm the deletion. Click Continue if Windows needs confirmation or permission to continue.
6. Right-click the QuickTime folder (if it exists), choose Delete, and choose Yes when asked to confirm the deletion. Click Continue if Windows needs confirmation or permission to continue.
7. Right-click the Bonjour folder (if it exists), choose Delete, and choose Yes when asked to confirm the deletion. Click Continue if Windows needs confirmation or permission to continue.
8. Open the Common Files folder.
9. Right-click the Apple folder (if it exists), choose Delete, and choose Yes when asked to confirm the deletion. Click Continue if Windows needs confirmation or permission to continue.
10. Open Local Disk (C:) located in Computer or whichever hard disk your operating system is installed on.
11. Open the Windows folder.
12. Open the System32 folder.
13. Right-click the QuickTime file (if it exists), choose Delete, and choose Yes when asked to confirm the deletion. Click Continue if Windows needs confirmation or permission to continue.
14. Right-click the QuickTimeVR file (if it exists), choose Delete, and choose Yes when asked to confirm the deletion. Click Continue if Windows needs confirmation or permission to continue.
15. Right-click the Recycle Bin and choose Empty Recycle Bin.

Iphone 4s stuck in recovery mode after update

Hello..
After updating my iphone 4s, my iphone got stuck in recovery mode. I don't really care what happens to my contacts, old texts, or apps.. All I want are my pictures. Anyone have any idea on how I can get them back? I have over 1,200 pictures & I none of them can be found on my iCloud. Someone help me save my photos!!

See Here > http://support.apple.com/kb/HT1808
You may need to try this More than Once...
Be sure to Follow ALL the Steps...
But... if the Device has been Modified... this will Not necessarily work.
Once the Device is asking to be Restored with iTunes... it is too late to save anything...
To minimise loss... Connect to iTunes on the computer you Usually Sync with and Restore from the most recent Backup...
Restore from Backup
http://support.apple.com/kb/ht1766

HT201263 iphone 4s stuck in recovery mode after trying to download ios6

My iphone is stuck in recovery mode and when I try to restore it, it seems to download the new software (ios6) but nothing is restored. I still get that recovery screen. How can I get out of the recovery mode?

Hey Justinjoly,
Thanks for the question, I understand how frustrating this may be. It sounds like the update process may have been interrupted, and to resolve the issue, we’ll need to restore your device in recovery mode with iTunes:
If you can't update or restore your iOS device
http://support.apple.com/kb/HT1808

HT4623 my iphone 5 is stuck in recovery mode with error 14 unknown error coming up each time i try to restore.

my iphone 5 is stuck in recovery mode with error 14 unknown error coming up each time i try to restore.
Any suggestions?

Hi ShinefromOKC,
Welcome to the Support Communities!
The article below may be able to help you with this.
Click on the link to see more details and screenshots.
iTunes: Specific update-and-restore error messages and advanced troubleshooting
http://support.apple.com/kb/ts3694
Error 13, 14, 35 and 50 (or -50)
These errors are typically resolved by performing one or more of the steps listed below:
Perform USB isolation troubleshooting, including trying a different USB port directly on the computer. See the advanced steps below for USB troubleshooting.
Put a USB 2.0 hub between the device and the computer.
Try a different Dock Connector or Lightning Connector to USB cable.
Eliminate third-party security software conflicts.
There may be third-party software installed that modifies your default packet size in Windows by inserting one or more TcpWindowSize entries into your registry. An incorrectly set default packet size can cause this error. Contact the software manufacturer that installed the packet-size modification for assistance. Or, follow this article by Microsoft to reset the packet size back to the default for Windows:How to reset Internet Protocol (TCP/IP).
Connect your computer directly to your Internet source, bypassing any routers, hubs, or switches. You may need to restart your computer and modem to get online.
Try to restore from another known-good computer and network.
I hope this information helps ....
Happy Holidays!
- Judy

HT1414 iphone 3 stuck in recovery mode ios4 eror 1015 need help

iphone 3 stuck in recovery mode ios4 eror 1015 need help

You can get no help here for that jailbroken phone.

HT4061 my iphone is stuck in recovery mode

Downloaded ios 6 for my iphone 4s. After the download, my email stopped working. The phone kept on saying my password was wrong. I reset the settings of my iphone, and tried to restore it through itunes. It was restoring everything fine, then my computer shut off. Now my iphone is stuck in recovery mode and won't connect to my laptop.

Recover using iTunes and set up as a new phone when prompted. If you get any error messages post them here.

My iPhone is stuck in recovery mode. Getting Error 37 from iTunes

Similar Messages

Maybe you are looking for