My iPhone is stuck in recovery mode, it wont turn off and itunes doesn't recognize my device

my iPhone is stuck in recovery mode, it wont turn off and itunes doesn't recognize my device

You'll have to put your phone in DFU mode and restore.  Search this forum to find instructions on placing your phone in DFU

Similar Messages

  • Iphone 3gs stuck in recovery mode , power button dosent work, and cant connect to itunes.

    Well This Is Bad.
    So today i used my iphone 3gs.. and then it had a problem so i restored it. then during the restore it gave me error 20. i tried looking at apple support but it didnt help.
    so heres what it has:
    1. broken power button
    2. cant be seen on itunes.. not even the mac!
    3. stuck in recovery mode.
    4. dosent sence a computer.
    now i hear theres a "freezer trick" to get it out of this mode. but i tried it and no luck.
    i also looked on youtube, google,and apple support and stores. but theres nobody who had this problem.
    im trying to wait till the battery runs out but that will take long.
    what should i do?!?

    You are right there as a weard issue try with the battery comes out and then try to connect to the itunes should be working properly, if not fix the power on/off button because are escential to do it.

  • My iPhone is stuck in recovery mode. Getting Error 37 from iTunes

    My iPhone4 is stuck in recovery mode. When I try to restore it through iTunes I get the message that it couldn't be restored. It's either Error 37 or Error -1

    Hi again,
    I tried that, changing the firewall settings, and I got the -1 Error message.
    This problem began a few months ago.
    My hard drive died on my laptop, and I got it replaced and reinstalled iTunes on it. At that time I had an iPhone3.
    From then on, all of my music had glitches, quiet patches, and some tracks which would not work.
    I took my phone back to my service provider, who replaced it with an iPhone 4.
    When I set that up, I had the same problems with the music. I could download an album on the iPhone, and it would be fine, but when I sync the phone with the laptop the album becomes glitchy again.
    Now it's stuck in recovery mode again.

  • Iphone 4 stuck in recovery mode, sleep button not working and Apple not helping

    Hey Apple Community,
    My iPhone 4 has been caused me a lot of frustration in the past week and after getting rejected from Apple Customer Service I did not know where else to turn. Sometime in January my iPhone 4's sleep/wake button stopped responding (it seemed to have gotten stuck) and in my initial call to Apple I was told there was nothing they could do for me even though I was within the 1 year warranty. I figured I could live without locking my phone, it wasn't that big of a deal to me so I simply ignored it.
    However, just a few days ago my home button started being less responsive and this was clearly something I could not manage without. It was acting odd, sometimes it would work on the first try and sometimes it wouldn't do anything even after 4-5 tries. The worst part was it would automatically go to voice control even when it was sitting in my pocket. This of course caused me quite a lot of embarrassment since voice control would activate in the middle of my lectures sounding a chime and would dial a random person's number and I would open my phone to hearing someone calling my name. No fun indeed. I called apple about it last week and the nice agent told me that he had waved some sort of a fee to talk to me, I did not know I was required to pay to recieve basic customer support. He also said since I was over the one-year warranty by 7 days and because I do not have an Apple Care plan there was nothing he could do for me besides offering me a refurbished iPhone 4 for $150 as a replacement. I said thanks for the offer but that isn't exactly solving my problem. Since Apple comes out with a new phone every year and being an Apple geek I stay current with the new technology - the Apple care plan just doesn't suit me. I protect my phone in the best of cases and I have never damaged a product due to negligence, I'm not a kid anymore so I don't need to insure my products for my own stupidity. 
    Well just in the past few hours the demon iPhone went from making random calls to showing me a "Connect to iTunes" logo. I figured it had to be reset due to some software probelm (which meant I might not have to fork out $$$ to get the home button fixed), I gladly connected it to my laptop and now it wont seem to leave recovery mode. I have tried numerous times and it seems to complete recovery and then tell me to connect to itunes again. At this point I feel like I have lost my phone (and everything precious I had stored in it).
    Of course as a business professional this is quite a set back. All my contacts, all my pictures and scans of products and documents and even the little notes that I kept on there to help me function - all gone. I haven't called Apple yet but since they were unable to help me before I am assuming there isn't much they can do now. I do not want to pay $29.99 to be able to talk to someone who will tell me I am out of luck. I am about 130 miles from the nearest Apple store so the Genius bar is out of the window. So in a last attempt to salvage this expensive piece of technology I turn to you Apple Community for suggestions. I was not able to find an email address for customer service or any method of communication to someone who could just hear me out and give me a reasonable excuse for why Apple cannot do anything for me.  I always heard about the great customer service of Apple but I am surprised to see a product fail before my eyes and the manufacturer simply refusing to accept responsibility; all because I am 7 days too late. If I had dropped it or damage it through some programming experiments then I understand Apple refusing to do anything but this case is very disappointing.
    I would sincerely appreciate any advice and apologize for writing a novel here, I wanted to present my case in the fullest of details.
    - Raza

    I had the same issue (stuck in "Connect to iTunes" logo mode) and looked around for a resolution.  I didn't find an answer posted anywhere.   I ended up holding down the power button and the home button for about 20 seconds before it finally came back and said I had to restore it.  Once restored, everything is fine. 
    My problem was caused when I accidentally closed the iTunes window when I was updating the software (I meant to turn off the volume as a song was playing, but clicked on the window close button instead of the pause button).  I tried holding both buttons for the recommended 10 seconds several times and it didn't clear the problem.  Holding both buttons for a longer period of time did the trick for me.
    I hope this post is useful to others.

  • IPhone 3gs stuck in recovery mode, firmware iO 5

    My iPhone is stuck in recovery mode. I have a 3gs, firmware 5.0.
    Before I tried to restore it, my iPhone would randomly shut off, turn back on, and display a notification that said "Activation Required." Now, sometimes my phone would shut off again and return to it's previous working state. However, this time it did not. I put the phone into recovery mode and tried restoring it on my Acer Aspire 1 with Windows 7. iTunes put the phone through the various stages of restoration; Extracting Software, Preparing iPhone for Restore, Restoring Software, Verifying Restore, Restoring Firmware. After all of this, a nice little error message pops up that reads, "The iPhone 'iPhone' could not be restored. An unknown error has occured (1)."
    After this little mishap occured four more times, I decided to click "More Information," and was promptly brought to the help page set up here. I proceeded to troubleshoot by updating to the latest version of iTunes, updating my security, restarting my computer, and so forth until all the necessary precautions were performed. Now it was back to iTunes to try my luck at getting my life back.
    To my delight, I found that this time the restoration process took upwards of forty minutes to complete. However, to my despair, a nice little error message popped up that read, "The iPhone 'iPhone' could not be restored. An unknown error has occured (-1)." Ah, a different error message! i thought, feeling as if there was hope in fixing my phone. I clicked "More Information" and skimmed through the specific error messages, looking for that lucky -1. Nothing.
    I need help. I have attempted to restore my phone a dozen times since this occurence, and I'm growing tired of going through the same process over and over and getting the same result. My phone is stuck in recovery mode now. I've tried restoring the phone on 2 different computers, to find out if, in fact, the problem was my iPhone and not my computer.
    Some important information you may need to know in order to help me solve my problem:
    iPhone 3gs
    Running iOS 5.0
    Using iTunes 10.5
    On an Acer Aspire One Netbook
    Running Windows 7
    All security updates installed as of November 7, 2011
    Also iTunes 10.5 on Acer Aspire 57354774 laptop
    Running Windows 7
    Reply ASAP with a solution please!

    Hello,
    I have an iPhone 3GS which I updated with the last firmware (iOS 5) 2 weeks ago. Everything goes ok.
    And suddenly, while the phone was recharching. It asked me to activate it but I was unable to do it as it was rebooting constantly every time I connected it to iTunes.
    I tried both 2 restore modes (Restore and DFU) but since I can't achieve a restore with the last Apple iOS 5 firmware. I got the error code 1.
    I I tried on 3 different computers but same error. I really don't know what to do next...
    I already called Apple Customer Care and I'm still waiting for an answer. I let you know.
    And you, did you manage to get your iPhone back alive ?

  • How do i fix my iphone 5 stuck in recovery mode and wont let me restore it just says unknown error 1603 has occured

    how do i fix my iphone 5 stuck in recovery mode and wont let me restore it just says unknown error 1603 has occured

    http://support.apple.com/kb/TS3694#error1603
    Follow the steps listed above for Error 1604. Also, discard the .ipsw file, open iTunes and attempt to download the update again. See the steps under Advanced Steps > Rename, move, or delete the iOS software file (.ipsw) below for file locations. If you do not want to remove the IPSW in the original user, try restoring in a new administrator user. If the issue remains, Eliminate third-party security software conflicts.
    http://support.apple.com/kb/TS3694#error1604
    This error is often related to USB timing. Try changing USB ports, using a different dock connector to USB cable, and other available USB troubleshooting steps (troubleshooting USB connections. If you are using a dock, bypass it and connect directly to the white Apple USB dock connector cable. If the issue persists on a known-good computer, the device may need service.
    If the issue is not resolved by USB isolation troubleshooting, and another computer is not available, try these steps to resolve the issue:
    Connect the device to iTunes, confirm that the device is in Recovery Mode. If it's not in Recovery Mode, put it into Recovery Mode.
    Restore and wait for the error.
    When prompted, click OK.
    Close and reopen iTunes while the device remains connected.
    The device should now be recognized in Recovery Mode again.
    Try to restore again.
    If the steps above do not resolve the issue, try restoring using a known-good USB cable, computer, and network connection.

  • My iPhone 3g is stuck in recovery mode. When I connect to iTunes to restore it shuts off with only 4 mins. left. How can I fix this?

    My iPhone 3G is stuck in recovery mode. When I connect to iTunes to restore it (It takes about 20 mins) it shuts off with only 4 mins left. Can this be fixed?

    unhappy@apple wrote:
    but t say's that it will delet all the my stuff i have on their, can i get some other way?
    Not if it is in Recovery mode.
    -> http://support.apple.com/kb/HT1808
    You can restore from backup.
    -> http://support.apple.com/kb/HT1766

  • IPhone 3GS stuck in recovery mode while updating to iOS 6.1

    Hello there, I was updating my iPhone 3GS(New Bootrom) from iOS6.0 to iOS 6.1. While it was updating, iTunes suddenly ends up saying error and now my iPhone is stuck in recovery mode loop. I've tried DFU mode on my iPhone and try to kick it out by using TinyUmbrella but the computer doesn't reconize it. And when it was on recovery, iTunes doesn't reconize too, a window pops up and says i have to install 'Apple Mobile Device'. I've re-install and install iTunes a couple of times and nothing is working. Switching on and off the iPhone doesn't work too. Please, someone help me with this problem! I really do not know what to do! Please reply this As Soon As Possible!

    Ok. I have spent the last 8 hours researching this problem and have the absolute 110% answer to everyone's problem with this issue.
    Error 13 and 14 : Are checksum problems with the firmware image that is in the update package.
    The update package is a .ipsw (IPod or IPhone SoftWare). This file is actually just a .zip renamed .ipsw.
    The error is caused by a failure to download a crc-free version of the file. Not really sure why there are so many crc problems with the iphone updates, but Apple does not check the integrity of the update package before wiping your current version of IPhone software and that is why all IPhones that start an update with a bad update package end up in recovery mode. These errors are NOT related to the iTunes installation, antivirus software, or firewalls.
    Recommendation : use a program like "Object Fix" (Freeware) to verify the integrity of the file prior to commencing with any new updates. You will have to keep trying to download it until you get a error free file. Once you have a CRC error free file this problem will go away. (I thought TCP/IP helped get rid of CRC errors.)
    I had another problem and that was...
    Error 1603 and 1604 : These are USB driver connectivity problems.
    Recommendation : FULLY uninstall and re-install itunes software as stated in the Apple support documentation. Be sure to reboot between each step and these problems should clear themselves up. In addition, firewalls and anti-virus software may cause these errors as well.
    Finally, shame on apple for not properly documenting their software so that end users do not have to decrypt their error messages with no true support to solve the issues. These are problems that enough people have had that there should be specific documentation on these problems.

  • After attempting to update to ios 7, my iphone is stuck in recovery mode and will not connect to the itunes software server.

    After attempting to update to ios 7, my iphone is stuck in recovery mode and will not connect to the itunes software server.  I have already tried the resetting with power swich and home button and plugging into computer but it says the "iPhone software update server cannot be contacted."  I am locked out of my phone.  Does anyone have any idea how to resolve this issue and get the phone working again.  I will add that I am now trying to restore it on a different computer with a lower version of itunes, but the computer that it initially happened on had the updated itunes and gave me the same result ... nothing.  Thanks for your help in advance.

    Try going to recovery mode as described here.  You may have to try this more than once to succeed.
    Use the original iTunes that the iPhone synced with.
    http://support.apple.com/kb/HT1808

  • IPhone 5 stuck in recovery mode and can't update and restore

    Hi everyone,
    I need a little advice.
    I was updating my iPhone 5 to iOS 7 yesterday and during the installation/updating process something went wrong (I have no idea what!) But now it is stuck in recovery mode. I have tried and failed to get it out of recovery mode. So I decided, I'll just take the loss and restore it, losing whatever I haven't backed up.
    However, when updating and restoring my device I get the some error message each time: Can't restore iphone: error 3194.
    I've tried updating iTunes, even trying using iTunes on my other computer, no luck.
    So I decided to book a genius bar appointment.
    Will they be fit to fix it? Also if not fixable can I get a replacement phone even though it's out of warrenty? And what help or charges occur when out of warrenty?
    I would really appriciate any responces!
    Thank you!

    Stephen_S_274 wrote:
    ... Can't restore iphone: error 3194.
    3194  = http://support.apple.com/kb/ts4451
    If that Article does not resolve it... then you have a problem.
    Perhaps a Visit to an Apple Store or AASP (Authorized Apple Service Provider) is required..
    Be sure to make an appointment first...
    Note:
    That error message may be indicative of the Device being Hacked / jailbroken.... If this is the case then you are on your own.
    Unauthorized modification of iOS  >  http://support.apple.com/kb/HT3743

  • My iphone is stuck in recovery mode and wont recover in itunes

    hi all, my iphone is stuck in recovery mode, have tried holding down buttons and reconnecting to itunes, it still is frozen,,,what do i do????

    I'm having the same problem!!! My iphone worked perfectly until all of a sudden it says i can't receive or make calls and that i need to restore it? So i try but then right in the middle of restoring it, my iphone just disconnects by itself?

  • My iphone is stuck in recovery mode and itunes will not recognize my phone. I've tried pretty much every trick i can and i still do not know what to do. Someone please help me

    My iphone is stuck in recovery mode and itunes will not recognize my phone. I've tried pretty much every trick i can and i still do not know what to do. Someone please help me

    I've done all of these, even trying a different USB port, and still, nothing. This is really confusing. Windows 8.1 said something to do with USB malfunction or something and nothing works. I need to restore my iPhone quickly and nothing has happened. My cable is not genuine Apple product. iTunes makes the noise that it makes when I connect the device, but it doesn't say 'iPhone is in recovery mode' or even say 'iPhone' in the corner. I am really fed up and would really appreciate a response.
    Thanks,
    Nathan.

  • Iphone 3g stuck in recovery mode(error 14) after failed 3.2.1 update

    My Iphone is stuck in recovery mode after it failed to update to operating system 3.2.1 . When I press restore in itunes, the process stops at around the 20% mark and come up with error 14. I have already manually deleted and redownloaded the update 4 times, reinstalled itunes twice and created a new user on my pc and downloaded and update through this new user and disabled all security but I still keep getting the same error message. My pc is only six months old. I successfully updated the phone to operating system 3.1 a few months ago with no problems. Has anyone found a way to fix this?? This is ridiculous!!

    This is the only way to make sure you've uninstalled itunes completely:
    1. Restart your computer.
    2. After the computer restarts, open Local Disk (C:) located in Computer or whichever hard disk your programs are installed on.
    3. Open the Program Files folder.
    4. Right-click the iTunes folder, choose Delete, and choose Yes when asked to confirm the deletion. Note: This folder may have already been deleted if iTunes was successfully removed.
    5. Right-click the iPod folder, choose Delete, and choose Yes when asked to confirm the deletion. Click Continue if Windows needs confirmation or permission to continue.
    6. Right-click the QuickTime folder (if it exists), choose Delete, and choose Yes when asked to confirm the deletion. Click Continue if Windows needs confirmation or permission to continue.
    7. Right-click the Bonjour folder (if it exists), choose Delete, and choose Yes when asked to confirm the deletion. Click Continue if Windows needs confirmation or permission to continue.
    8. Open the Common Files folder.
    9. Right-click the Apple folder (if it exists), choose Delete, and choose Yes when asked to confirm the deletion. Click Continue if Windows needs confirmation or permission to continue.
    10. Open Local Disk (C:) located in Computer or whichever hard disk your operating system is installed on.
    11. Open the Windows folder.
    12. Open the System32 folder.
    13. Right-click the QuickTime file (if it exists), choose Delete, and choose Yes when asked to confirm the deletion. Click Continue if Windows needs confirmation or permission to continue.
    14. Right-click the QuickTimeVR file (if it exists), choose Delete, and choose Yes when asked to confirm the deletion. Click Continue if Windows needs confirmation or permission to continue.
    15. Right-click the Recycle Bin and choose Empty Recycle Bin.

  • My iphone is stuck in recovery mode. it is about 70 percent done and won't move anymore. This has been going on for the past 2 days. itunes is stuck on the restoring iphone software. Please Help

    My iphone is stuck in recovery mode. The apple logo is up and proceeded about 70percent of the way then it just stops moving. I have looked all over the internet and I am out of warranty. On itunes it reads restoring iphone software. My software was 4.3.2 but it was in the process of being upgraded to 4.3.3 so i dont know if it is being restored to 4.3.2 or 4.3.3... Please help

    I still have the Same Problem. 

  • Iphone 4 stuck in "recovery mode"  how do i free it up without complete wipe and restore?

    iphone 4 stuck in "recovery mode"  how do i free it up without complete wipe and restore?

    You can try doing a power recycle by pressing on the home button and sleep wake button simultaenously.
    This will shut down the device you then may press on the sleep wake button to attempt to restart the device. This may or may not resolve the issue.
    Good luck.

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