My iPhone is trying to verify an email address that no longer exists,
i can't even use the information on how to change the apple ID to my new email address because the phone is constantly trying to verify the old address... i have no idea how to do this...
Hello peterkellygolf,
I'm not sure where you are seeing the prompt for your older Apple ID, but there are several articles about changing the ID.
iOS: Sign in with a different Apple ID in the iTunes Store, App Store, and iBooks Store
If you're asked for the password to your previous Apple ID when signing out of iCloud
And here's a good one for all the places you may need to change it.
Apple ID: What to do after you change your Apple ID
Thank you for visiting Apple Support Communities.
Nubz
Similar Messages
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How do I change my iCloud ID on my iPhone which an email address that no longer exists
How do I change my iCloud ID on my iPhone which an email address that no longer exists
Welcome to the Apple community.
This feature has been introduced to make stolen phones useless to those that have stolen them.
However it can also arise when the user has changed their Apple ID details with Apple and not made the same changes to their iCloud account/Find My Phone on their device before upgrading to iOS 7, or if you restore from a previous back up made before you changed your details.
The only solution is to change your Apple ID back to its previous state with Apple at My Apple ID, verify the changes, enter the password as requested on your device and then turn off "find my phone".
You should then change your Apple ID back to its current state, verify it once again, delete the iCloud account from your device and then log back in using your current Apple ID. Finally, turn "find my phone" back on once again.
This article provides more information about Activation Lock. -
I changed emails. My user ID will not let me get into my phone to do any updates, but the user id is associated with an email address that no longer exists
What a mess the Apple ID, and associating emails, ID etc has got itself in
I have a new iPad but after 2 days of trying all sorts still can't sync it because it is says it is associated to the other via the iCloud
I can't use my alternate email address to setup a new Apple ID account as it says it's already used or associated, but I haven't knowingly done anything
One message says "This email address is already in use or you may already have an Apple ID associated with this email address. Please try again or sign in using your existing Apple ID."
I am at a complete loss on what to do -
Asking me to verify from an email address that no longer exists, help?
When I go into settings and go to the iCloud tab, it asks me to verify from an email account which no longer exists, can somebody please help, it would be greatly appreciated
Thanks :)If I'm not mistaken, you should have set 2 questions and answers as extra security for your account. Try logging in and answering these questions, you will then be able to change your email address.
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I Now get constant pop ups to logon to iCloud but it wants a password that I forgot. I also forgot the security question answers. It can not email me a password reset because the email no longer exists and Verizon won't let me recreate it. I know this will sound crazy but when I created the original Apple account with the old email address I put in a bogus birthdate because I do not like giving out personal info.
i Just want to do something to stop the iCloud popups.Try contacting Support in your country, after confirming your id and that it's your account they should be able to reset its password.
Contacting Apple about account security : http://support.apple.com/en-us/HT5699
If your country isn't on that page then try this form and explain and see what they reply with : https://ssl.apple.com/emea/support/itunes/contact.html
When they've done that update the primary email address on the account to be an account that you have access to e.g. by tapping on it in Settings > iTunes & App Store and logging into it, via the Store > View Account menu option on your computer's iTunes, or via the 'manage your apple id' button on http://appleid.apple.com -
Can't update Apps. Wants me to verify old Apple ID that no longer exists.
This is really annoying. . . I go to update my apps in my iPad & iPhone but when I go "Update All" it asks me to sign in with my old Apple ID (that email address no longer exists). Even if I put in the old password associated with that old ID it tells me I need to verify that Apple ID and that an email has been sent to that old email address (that no longer exists!). It's crazy as I have not used that address for years and two years ago I associated that old ID with my new email address, but I couldn't change my Apple ID to reflect my new email address so it just kept the old address but my receipts were being sent to the new email address. .. confusing, but it worked. Now I have a @me.com address and an Apple ID that utilises my @me.com account, but even when I sign out of iTunes/App Store and sign back in with my new Apple ID, I cannot update apps. . . I can purchase news apps, but I can't update anything.
I'd really like some help here. I have gone to the Apple ID webpage and tried to log in to the old address in order to delete it or whatever but when I do it says it is trying to verify that email address (which it can't as it no longer exists), so when I option to put in another email address for it to send the verification to (my @me.com account) it says "You cannot create an Apple ID using a MobileMe account. If this is your email address, it is also your Apple ID.". . . . . yes, I know that is my Apple ID. . . that;s the one I want to use. If anyone can tell me how to get rid of the old Apple ID/email address I'd be very grateful.karinac73 wrote:
This is really annoying. . . I go to update my apps in my iPad & iPhone but when I go "Update All" it asks me to sign in with my old Apple ID (that email address no longer exists). Even if I put in the old password associated with that old ID it tells me I need to verify that Apple ID and that an email has been sent to that old email address (that no longer exists!). It's crazy as I have not used that address for years and two years ago I associated that old ID with my new email address, but I couldn't change my Apple ID to reflect my new email address so it just kept the old address but my receipts were being sent to the new email address. .. confusing, but it worked. Now I have a @me.com address and an Apple ID that utilises my @me.com account, but even when I sign out of iTunes/App Store and sign back in with my new Apple ID, I cannot update apps. . . I can purchase news apps, but I can't update anything.
I'd really like some help here. I have gone to the Apple ID webpage and tried to log in to the old address in order to delete it or whatever but when I do it says it is trying to verify that email address (which it can't as it no longer exists), so when I option to put in another email address for it to send the verification to (my @me.com account) it says "You cannot create an Apple ID using a MobileMe account. If this is your email address, it is also your Apple ID.". . . . . yes, I know that is my Apple ID. . . that;s the one I want to use. If anyone can tell me how to get rid of the old Apple ID/email address I'd be very grateful.
I appreciate exactly where you're coming from. I've been fighting a similar battle for some six months now and I've finally given up. The problem is that, contrary to the semantics on the Apple ID management page, your up-to-date email address is not the primary address. The ID name is the primary address and what's alleged to be primary is actually secondary. I learned this the hard way when I was trying to fix an issue with a very old ID that did NOT have an email address as a name. I changed to to reflect the (old) address and I made matters worse and I can't go back!
In my case, I have a whole slew of free apps on the old ID and maybe US$40 or US$50 worth of paid apps. Little by little I'm deleting the free apps and obtaining them again with the current ID. When I finish that, I'll probably bite the bullet and pay again for the other apps. -
When trying to verify the email address, I get the following message. Please help. This email address is already in use or you may already have an Apple ID associated with this email address. Please try again or sign in using your existing Apple ID.
Me too. I try to verify and i get the same message.
I've created 3 alternate e-mail addresses and tried creating new accounts.
Same Result!
This is bullsh!t. How the **** can all 4 of my attempts result in the same freakin error??? -
I'm trying to verify my email address. I got the verification email, clicked the link, signed in and was sent to a page that said my session had timed out. What can I do about this?
@Dirty55
If you're accessing the page from your mobile, make sure the cookies are turned on.
Settings > Safari > Privacy Browsing OFF > Accept Cookies ALWAYS
If this doesn't fix the issue, have you tried validating from a desktop? -
I am trying to change the email address associated with my existing account to free up my university email address for use in obtaining Creative Cloud. Every time I go to the account settings of my existing account (which currently uses my university email, as I set it up years ago and had no idea it'd eventually cause problems), I enter a different email to use for that account but I continuously receive an error message saying "account changes cannot be saved." It makes me think that it's because the email isn't verified (funny, it actually is verified since it has been the alternate email on the old account for years), but when I click the "send verification email" nothing happens (that is, no email is sent to that other email address).
Anyway, my university is now requiring that faculty create new accounts using our university email addresses in order to register/use Creative Cloud. Am I able to delete my old account, or can anyone help me actually change the email address associated with my old account without getting a "changes can't be saved" error?This is an open forum, not Adobe support... you need Adobe support to help
Adobe contact information - http://helpx.adobe.com/contact.html
-Select your product and what you need help with
-Click on the blue box "Still need help? Contact us"
or
Make sure that EVERY DETAIL is the same in every place you enter your information
-right down to how you spell and punctuate the parts of your name and address
Change/Verify Account https://forums.adobe.com/thread/1465499 may help
-Credit card https://helpx.adobe.com/utilities/credit-card.html
-email address https://forums.adobe.com/thread/1446019
-http://helpx.adobe.com/x-productkb/global/didn-t-receive-expected-email.html -
I can't seem to sync my calendar on my iphone to iCal because the default email address associated with my calendar on my iphone was to an old work email address that I no longer have. When I go to ICal it asks for the username and password which I no longer have. The calendar is still on my phone (even though the email account is on my phone but doesn't work) Is there a way to copy my calendar to a different email address on my iphone? I have now set the default email account for the calendar to a current email address but I still can't figure out how to merge my iphone calendars, copy the iphone calendar to iCal, or save my iphone calendar to my mac. Also, I read in ITunes to check "sync to ICal" but my ITunes under my iphone and info just says "Sync Calendars" which doesn't transfer it to iCal when I sync my phone.
iCloud: Troubleshooting iCloud Calendar
iCloud: Advanced Calendar and iCal troubleshooting -
When I sync my iPhone 5 to Outlook 2010, the email addresses that I have listed as Email 1 for any given contact in my iPhone will be automatically moved to Email 3 in the Outlook file. Is there a way to fix this?
iCloud email supports 'plus' addressing. http://en.wikipedia.org/wiki/Email_address#Address_tags
So your friend could just add '+research' to the username part of your email address, and you setup a rule at icloud.com to put all emails sent to that address into a particular folder.
For example:
[email protected]
There's no way to do it without rules on the server though. -
I cannot play some songs on itunes, I get a prompt for an old email address which no longer exists and I don't remember the password. How can I get these tunes transferred to my new email address and password?
In one of the help pages for managing your Apple ID (http://support.apple.com/kb/HE40), it shows two separate sections, one for Apple ID and one for Primary Email address. When I go to manage my Apple ID, I see only a single section for both. Can the two be 'separated', especially when you face the situation of having to discontinue your email address for some reason?
I also noticed that when navigating to Apple ID Support Communities, it shows my nickname 'dishdy'. How and when did I insert this? In the current sequence for creating an Apple ID I don't see this. In my current profile I don't see this.
In any case, I have freed myself from my previous Apple ID (@artemis.it) on my iPhone.
Thanks for your help. -
Why is Mail asking me for the name of an smtp server for an email address that doesn't exist?
I've migrated from Snow Leopard to Mountain Lion on a new Mac, but in trying to use Mail on ML, it keeps asking me for the name of an smtp server for an email address that's never existed. The addy has my user name correct, but the server part of the address doesn't exist, or at least I've never used an email address with that provider. On ML there's no plist file for Mail, so nothing to delete there. What else can I do to get Mail working? The only other option I have is to abandon Mail as being crippled and useless, and use Postbox, which for it's price (US$9.95) is an attractive option. OTOH, I've paid for Mail after all, so it really ought to work. Any clues as to what I can do to stop its nonsensical behaviour? How do I file a bug report?
TIA.
PaulineAmasis wrote:
On ML there's no plist file for Mail, so nothing to delete there.
~/Library/Containers/com.apple.mail/Container.plist
(Go to your Finder "Go" menu hold the option key to choose "Library", since the ~/Library is hidden on ML) -
How do I reset the password of an old login with an email account that no longer exists?
Years ago, I bought songs in the iTunes store with an old email account that no longer exists. I type my answers to the security questions, but the answers aren't working for some reason. So neither of the normal ways to reset a password. Is there a way to be able to figure out or change the password so that I can listen to this music once again?
If you can't get it reset it http://iforgot.apple.com
then you will need to contact Support in your country to try and get access to the account (they can also reset your questions) : http://support.apple.com/kb/HT5699
If you do get access you can then change the primary email address on it e.g. via the Store > View Account menu option on your computer's iTunes ot via http://appleid.apple.com -
IMac is trying to connect to a server that no longer exist on my network.
iMac is trying to connect to a server that no longer exist on my network - I am looking for a solution to stop the error messages showing up. For instance, I have a contact in the address book that I need to change his picture and when I try to do that, for some reason, the server where the pics were stored appears as unavailble. The error message is not going away until the aplication is being closed.
Appreciate any feedbacks.
Thanks.Back up all data.
1. If you use iCloud, uncheck the box marked Contacts in the iCloud preference pane. Press return to confirm, or click Keep on Mac in the dialog that opens.
2. From the list of groups on the left side of the Contacts window, select All On My Mac. If that group doesn't exist or is empty, skip this step. Otherwise, from the menu bar, select
File ▹ Export ▹ Export vCard
Save the exported contacts to the Desktop.
3. Quit Contacts. Triple-click the text on the line below to select it, then copy it to the Clipboard (command-C):
~/Library/Application Support/AddressBook
In the Finder, select
Go ▹ Go to Folder
from the menu bar, paste into the box that opens (command-V), and press return.
A Finder window will open with a folder selected. Move the selected folder to the Desktop, leaving the window open for now.
4. Launch Contacts. Your contacts will be gone. If you took Step 2, then from the menu bar, select
File ▹ Import
and import from the file you exported. Your contacts will reappear.
5. Re-enable Contacts in the iCloud preference pane, if you disabled it. Test. If the issue is resolved, delete the AddressBook folder and the vCard file on the Desktop and close the open folder window.
Otherwise, quit Contacts again and put the AddressBook folder back where it was, overwriting the newer one that will have been created in its place. Post your results.
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