My iPhone isn't recognized because mobiledeviceservice shuts down by itself

After connecting my iphone 3Gs to my laptop (windows XP), a window pops up saying "Mobile Service Device has encountered a problem and needs to close. We are sorry for the inconvenience." so i click on the error report and this is what the error signature says:
szAppName : AppleMobileDeviceService.exe szAppVer : 17.64.0.5
szModName : kernel32.dll szModVer : 5.1.2600.5781 offset : 00012afb
I have tried all the step by step instructions provided on the apple site such as reinstalling itunes, updating the apple mobile device drive, installing the service pack 3 for windows xp, going into Services and stopping and starting the Mobile Device Service, restarting my computer, restarting my iPhone, etc. none of them have solved my problem and the Mobile Device Service keeps shutting down every time i connect my iPhone.
Computer Specs:
operating system : XP home Edition (5.1, Build 2600)
System Manufacturer : Acer
System Model : Aspire one
BIOS : InsydeH2O Verison V1.03
Processor : Intel(R) Atom(TM) CPU N270 @1.60GHz (2 CPUs)
Memory : 1014MB RAM

Hi,
Sounds frustrating,
Just out of interest, did you install SP3 before or after reinstalling iTunes and which version of iTunes do you currently have installed? The latests versions of iTunes require SP3 to be in place before it is installed
It sounds like you have followed this article, http://support.apple.com/kb/HT1925, did you follow the +Verify iTunes and related components are completely uninstalled+ steps as well?
What happens if your disable you anti-virus/security software and then attempt to connect the phone?
Have you tried setting up another user on the computer to see if that will connect to iTunes?
Sorry more questions than answers for you, but just trying to verify if there is some that has been missed.

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My itouch isn't recognized because mobiledeviceservice shuts down by itself

after connecting my itouch 2g to my laptop (windows XP), a window pops up saying "Mobile Service Device has encountered a problem and needs to close. We are sorry for the inconvenience." so i click on the error report and this is what the error signature says:
szAppName : AppleMobileDeviceService.exe szAppVer : 17.64.0.5
szModName : kernel32.dll szModVer : 5.1.2600.5781 offset : 00012afb
I have tried all the step by step instructions provided on the apple site such as reinstalling itunes, updating the apple mobile device drive, installing the service pack 3 for windows xp, going into Services and stopping and starting the Mobile Device Service, restarting my computer, restarting my ipod touch, etc. none of them have solved my problem and the Mobile Device Service keeps shutting down every time i connect my ipod touch. please help me asap and hopefully i won't have to get out of my house to solve this problem.

im having the same problem with the same error, but with my iphone in that matter. my computer specs are:
operating system : XP home Edition (5.1, Build 2600)
System Manufacturer : Acer
System Model : Aspire one
BIOS : InsydeH2O Verison V1.03
Processor : Intel(R) Atom(TM) CPU N270 @1.60GHz (2 CPUs)
Memory : 1014MB RAM
PLEASEEEEE HELP!!

I had to get my hard drive replaced from Apple, I lost all of my music obviously. My question is, how can I get all my music off of my iPhone onto iTunes? Since it's a new hard drive, the iPhone isn't recognizing this as it's home computer.

I had to get my hard drive replaced from Apple, I lost all of my music obviously. My question is, how can I get all my music off of my iPhone onto iTunes? Since it's a new hard drive, the iPhone isn't recognizing this as it's home computer.

You will need to use third-party software to transfer music from your phone to the iTunes Library. I recommend Phone to Mac - Pod to Mac | Macroplant.com.

My iPhone isn't recognized by iTunes.

My iPhone isn't recognized by iTunes so I can't synchronize anything.
Same thing with my iPad. I tried re installing a couple times already but nothing changed.
Does somebody know what else to do?

http://support.apple.com/kb/ts1591

After 2 weeks my Iphone 4s shuts down by itself and I cannot turn it on. What can I do. Itunes is telling me to restore the phone but the phone is saying the software isn't available

My Iphone 4s shut down by itself after a phone call and I cannot turn it on. I took it to istore and they said it was unrespinsive and there is nothing they can do? Anyone has a clue what can be done? When I connect the phone to itunes it indicates that the phone should be restored, however when i try to restore it, it says the "software for this iphone is not currently available" Is there anything I can do other than put this brand new iphone in the grabage?

On computer, at the top of this page is a Tab for iTunes, click it, make sure iTunes is up to date. Also make sure computer Fire Wall and Anti Virus do not interfere with iTunes, turn them OFF to be certain.

IPhone is 17 month old and shutting down when not connected to the mac any this I can do about it?

iPhone is 17 month old and shutting down when not connected to the mac any this I can do about it?
should I bring it to apple ?

Basic troubleshooting from the User's Guide is reset, restart, restore (first from backup then as new). Try each of these steps in order until the issue is resolved.
Replacing or even suggesting replacing hardware without doing basic troubleshooting first is not very smart.
If basic troubleshooting does not resolve, take it to Apple for evaluation. There is no obligation to pay for anything, the evaluation is free.

HT201413 iphone 3GS apple logo persist and shut down frequently. please help.

Iphone 3GS apple logo persist and shut down frequently

Hello ramanathanfromsgp,
Thanks for using Apple Support Communities.
For more information on this, take a look at:
Does not start up past Apple logo
iOS: Not responding or does not turn on
http://support.apple.com/kb/TS3281
Best of luck,
Mario

My iPhone 4 shuts down by itself

I'm one of the few who are still using iPhone 4 , but anyway, I had this problem happened twice already today. The phone shuts down by itself. The screen becomes dead and black. I have to press and hold the wake/sleep button with the Home key at the same time for it to start. It works for a while, but then it happens again. Can anyone help? Appreciate it much.

Hello there gilcelis99.
The following Knowledge Base article offers up some great steps for troubleshooting the issue you're describing:
iPhone: Hardware troubleshooting
http://support.apple.com/kb/ts2802
Particularly:
Will not turn on, will not turn on unless connected to power, or unexpected power off
Verify that the Sleep/Wake button functions. If it does not function, inspect it for signs of damage. If the button is damaged or is not functioning when pressed, seek service.
Check if a Liquid Contact Indicator (LCI) is activated or there are signs of corrosion. Learn about LCIsand corrosion.
Connect the iPhone to the iPhone's USB power adapter and let it charge for at least ten minutes.
After at least 30 minutes, if:
The home screen appears: The iPhone should be working. Update to the latest version of iOS if necessary. Continue charging it until it is completely charged and you see this battery icon in the upper-right corner of the screen . Then unplug the phone from power. If it immediately turns off, seek service.
The low-battery image appears, even after the phone has charged for at least 20 minutes: See "iPhone displays the low-battery image and is unresponsive" symptom in this article.
Something other than the Home screen or Low Battery image appears, continue with this article for further troubleshooting steps.
If the iPhone did not turn on, reset it while connected to the iPhone USB power adapter.
If the display turns on, go to step 4.
If the display remains black, go to next step.
Connect the iPhone to a computer and open iTunes. If iTunes recognizes the iPhone and indicates that it is in recovery mode, attempt to restore the iPhone. If the iPhone doesn't appear in iTunes or if you have difficulties in restoring the iPhone, see this article for further assistance.
If restoring the iPhone resolved the issue, go to step 4. If restoring the iPhone did not solve the issue, seek service.
Thanks for reaching out to Apple Support Communities.
Cheers,
Pedro.

My iPhone 4s won't go home, shut down, go to any other app bc its on twitter now frozen there and it won't reboot it wont let me force lock it and its frustrating. help!

my iPhone 4s won't go home, shut down, go to any other app bc its on twitter now frozen there and it won't reboot it wont let me force lock it and its frustrating. help!

Hi mltmj123,
Welcome to the Support Communities!
To address this issue, I would suggest you close all open apps, then restart and reset your iPhone. Here's how:
iOS: Force an app to close
http://support.apple.com/kb/ht5137
iPhone, iPad, iPod touch: Turning off and on (restarting) and resetting
http://support.apple.com/kb/ht1430
Cheers,
- Judy

Why does iphone 3gs shut down by itself?

Why does iphone 3gs shut down by itself?

Its pobably running out of battery, Try plugging it in.
I Hope I Was Able To Help You Or Solve Your Question.
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3/12/2012
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HT4061 The screen of my iphone turned to blue and then shutted down. And it couldn't power on for few days.

The screen of my iphone turned to blue and then shutted down. And it couldn't power on for few days.

Try this First... No Data will be Lost..
Press and Hold the Sleep/Wake Button and the Home Button at the Same Time...
Wait for the Apple logo to Appear...
Usually takes about 15 - 20 Seconds... ( But can take Longer...)
Release the Buttons...
More > Frozen or unresponsive iPhone

HT4623 My iPhone 4 freezes and has now shut down since doing the update this past Saturday.

My iPhone 4 freezes and has now shut down since doing the update this past Saturday.

Hi candybooist,
Thanks for using Apple Support Communities. This article has steps you can take if your iPhone is unexpectedly powering off:
iPhone: Hardware troubleshooting
http://support.apple.com/kb/ts2802
Will not turn on, will not turn on unless connected to power, or unexpected power off
Verify that the Sleep/Wake button functions. If it does not function, inspect it for signs of damage. If the button is damaged or is not functioning when pressed, seek service.
Check if a Liquid Contact Indicator (LCI) is activated or there are signs of corrosion. Learn about LCIsand corrosion.
Connect the iPhone to the iPhone's USB power adapter and let it charge for at least ten minutes.
After at least 30 minutes, if:
The home screen appears: The iPhone should be working. Update to the latest version of iOS if necessary. Continue charging it until it is completely charged and you see this battery icon in the upper-right corner of the screen . Then unplug the phone from power. If it immediately turns off, seek service.
The low-battery image appears, even after the phone has charged for at least 20 minutes: See "iPhone displays the low-battery image and is unresponsive" symptom in this article.
Something other than the Home screen or Low Battery image appears, continue with this article for further troubleshooting steps.
If the iPhone did not turn on, reset it while connected to the iPhone USB power adapter.
If the display turns on, go to step 4.
If the display remains black, go to next step.
Connect the iPhone to a computer and open iTunes. If iTunes recognizes the iPhone and indicates that it is in recovery mode, attempt to restore the iPhone. If the iPhone doesn't appear in iTunes or if you have difficulties in restoring the iPhone, see this article for further assistance.
If restoring the iPhone resolved the issue, go to step 4. If restoring the iPhone did not solve the issue, seek service.
Cheers,
- Ari

HT6001 my mac has started freezing and suddenly shutting down on me it seems as if every process has slowed down since downloading this last update of 11.1.4, any solutions? Because it shut down in the middle of a test twice now, saying keyboard issue.

my mac has started freezing and suddenly shutting down on me it seems as if every process has slowed down since downloading this last update of 11.1.4, any solutions? Because it shut down in the middle of a test twice now, saying keyboard issue.

What you describe sounds like a hardware issue. Unfortunately, you'll need to get that checked out by Apple. If you have an Apple Store near you, make an appointment with the Genius Bar and take the machine in for evaluation.

My macbook shut down from itself

hi
after i upgrade to mountain lion my macbook pro shut down from itself when i'm searching or doing somethin (weird proplem)!
idk what's the proplem is it because i opened more than 2 apps (which i think it's a silly proplem if it's in the mountain lion)
or because i connected my iphone 5 wirelessly with my my macbook!
apple needs to fix this proplem, it happens everyday to me!
what do you suggest?

Hi,
Try a hard reset of your iPod: Press/hold the *home* and *sleep/wake* buttons until the Apple logo appears.
Hope this helps!

Macbook Pro shut down by itself at 16%

I was using my month-old Macbook Pro as usual, and it suddenly shut off by itself. It had 16% battery when it happened, and wasn't plugged into the power adapter. I tried to turn it on again by pressing the power button at least 3 times, but nothing happened. So I gave up and tried to use my iPhone to find out what happened, but it suddenly turned on by itself. I heard that the Macbook tends to do a thermal shut-down whenever it's overheated or something (I'm not sure if it's true though) , but I'm still very concerned because I just bought it only a month ago! Here's some information about my battery that I've got from the system profiler:
Battery information:
Model Information:
Serial Number:          W01174C7KD3LA
Manufacturer:          SMP
Device Name:          bq20z451
Pack Lot Code:          0
PCB Lot Code:          0
Firmware Version:          201
Hardware Revision:          000a
Cell Revision:          165
Charge Information:
Charge Remaining (mAh):          1397
Fully Charged:          No
Charging:          Yes
Full Charge Capacity (mAh):          5400
Health Information:
Cycle Count:          19
Condition:          Normal
Battery Installed:          Yes
Amperage (mA):          3542
Voltage (mV):          11881
Operating system: OS X Lion
Is this normal? I really hope it's nothing serious because this is my first Macbook after so many years of using a PC - I'm enjoying using the Macbook Pro and I don't want any reason to change back to a PC. I'd appreciate if anyone can help me!

Just an update:
After it shut down by itself a second time, I couldn't even turn my Macbook on for a period of time even when I pressed the power button. After that, the Macbook did start up for about 2 or 3 seconds before shutting down by itself today. However, it was fine when I turned it on today, so it's working as per normal now. I've run some antivirus software, and nothing was found at all.
I hope the additional information will give you guys more idea as to what's happening. I'm glad it's working now but I'm concerned that it will happen again so I really want to resolve it, yeah. Do you think it might be a problem with the new OS?
Thanks for your help so far!

My iPhone isn't recognized because mobiledeviceservice shuts down by itself

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