My iPhone just randomly turned off whilst in the midst of playing music, it won't turn back on and I've tried holding the sleep/wake button whilst holding the home button and still NOTHING.. Please HELPP!!!x
my iphone 4 just randomly turned off whilst I was playing music. It wont turn back on. Ive plugged it into the computer and tried to charge it but nothing is happening. I have also tried this rest thing and it's not working. but I'm wondering if i was doing it right.. I was holding the power button at the top of my phone whilst pressing the home button (???) HELP ME PLEASE! x
Only way is to bring it to the Apple Store and use the warranty if it hasn't expired
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help me
Hello Apple3041
That error usually relates to security software blocking access to the iTunes servers. Check out the articles below for more info and what to do to resolve the issue.
Resolve specific iTunes update and restore errors
http://support.apple.com/kb/ts3694
Resolve issues between iTunes and security software
http://support.apple.com/kb/TS3125
Regards,
-Norm G. -
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Now here's the unique part. When I go to turn it back on, the apple loading screen pops up but it takes somewhere from 3-5 minutes for it to boot up. Then the lock screen with the time and whatnot shows up. From this point on, my iPhone has a chance to shut itself back down and I have to repeat the process over and over again. Most of the time the lock screen flashes and then goes straight to black (shut down) but sometimes I can make it a few menus before it shuts itself down.
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Try here:
iOS: Not responding or does not turn on -
my iphone 4 turned black today and my sleep(lock) button doesnt work. I have tried to let it charge to see if it would restart but still nothing. what else can i do to turn it back on??
Unless somebody else has a micracle workaround I don't know. Probably get the phone in for repair since it has been living on borrowed time so far and now you absolutely must have a working button.
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If you hold the home button and power button for about 10 seconds it will turn back on. I have had his issue 3 times but don't know what fixes it for good
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Hi I just upgraded software through iTunes then unplugged iPhone now it is stuck on the connect to intunes screen, it won't turn off and iTunes and my computer won't recognize my phone? Please help
My phone is doing the same thing. My computer acknowledges that I have connected my iPhone 4, however, iTunes will no longer connect or sync to my iPhone 4. I have uninstalled iTunes, Bonjour and all Apple products from my pc. I have re-installed them back on. I have reset my phone. I have emptied my temp folder. I have done everything. If my iPhone cannot update and sync with iTunes then I may as well get another phone from somewhere else. I am disappointed that I cannot resolve this issue.
Rebeccaspe31, were you able to resolve your issue? If so how? -
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Try plugging it up to your computer and launching iTunes and either resetting it to factory settings or resetting to last sync. Hopefully it just noticing it's plugged up to iTunes will fix it. This happened to my friend once and all she had to do was plug it into her computer and that fixed it.
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Hey p0507!
Here is an article that addresses your error message, and can help you troubleshoot this issue:
Resolve specific iTunes update and restore errors
http://support.apple.com/kb/ts3694
Configure your security software
Check your security software and settings, which can block ports and prevent connection to Apple servers during update and restore.
Common errors: 2, 4, 6, 9, 1000, 1611, 9006, 9807, 9844. Sometimes as a result of this issue, a device might stop responding during the restore process.
Thanks for using the Apple Support Communities!
Cheers,
Braden -
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Most likely a bad battery.
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http://support.apple.com/kb/HE57 -
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Settings > General > About?
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So we know more about it...
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