My iphone keep freezin on a screen that has the itunes circle with the usb cord on it what do i do
what do i do when my iphone is stuck on a screen that has the itunes circle on it and a picture of the usb cord connection on it it is just frozen
You probably have to go through a restore of the phone.
Plug the phone in and launch iTunes, then select your phone from the left side of the menu.
There will be an option to restore the phone and click that button.
That will erase and restore the phone. After it's done, it will ask you to restore from a recent backup, and you can choose to go ahead and restore.
You should be back up and running from there, but may have to do some minor tweeks to get yourself back up exactly as you left off. Some things like your visual voicemail password and email passwords may have to be entered again, but you'll be in good shape.
Similar Messages
-
I am in the process of updating my IOS and my phone screen is showing a picture of the itunes symbol with a USB cord. I can't get the phone to turn back on. What do I do? Help!!
Your device is in recovery mode. Connect the device to iTunes and the computer and follow the instructions in this support document. http://support.apple.com/kb/HT1808
-
so how do i fix this promblem????? please help me
Connect the iOS device to your computer and restore via iTunes. Place the iOS device in Recovery Mode if necessary to allow the restore.
If recovery mode does not work try DFU mode.
How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
For how to restore:
iTunes: Restoring iOS software
To restore from backup see:
iOS: How to back up
If you restore from iCloud backup the apps will be automatically downloaded. If you restore from iTunes backup the apps and music have to be in the iTunes library since synced media like apps and music are not included in the backup of the iOS device that iTunes makes.
You can redownload most iTunes purchases by:
Downloading past purchases from the App Store, iBookstore, and iTunes Store -
I have an older model iPhone 3GS. This morning I awoke to a screen that shows the iTunes logo with a USB cord underneath. The AT&T IT person says that I need to do a reset through the iTunes website but I cant find where I need to be. Can anyone offer any suggestions?
I am having the same problem and it is even bigger.
When opening a 1-page PDF in iBooks and sending it via mail it is sent inline as preview, but the recipient cannot open the file anymore. Also on iPad and iPhone there is no "open in" possible.
Somehow the mail app does destroy the file. What is going wrong? -
iphone 4 not recognised by laptop after upgrading Itunes, the itunes symbol and a usb cord has appeared on my Iphone 4 screen. Frustrated isn't the word.
After installing latest version of Itunes, I connected my Iphone via USB and selcted yes to upgrade my Iphone, towards the end of the upgrade a notification popped up indicating that the upgrade had failed. Since then my Iphone just isn't responding, I've tried reinstalling Itunes, turning off Norton Security.
Any help would be greatly appreciated.Thank you Carolyn,
I've been through all those and apart from anything else, itunes is not seeing my phone, I therefore cannot restore the phone.
Have tried deleting and reinstalling itunes in case something was missing there, though the fact the problem is on both my mac and my windows machine seems to me to suggest a phone problem..
Is it possible that the latest IOS update which I did a week or so ago was not completed correctly? If so could this cause the problem? And how can I correct it?
Many thanks -
Subject:
Please help , I have iPhone 4S and have updated to iso6, don't know if that has anything to do with the problem but I can't set the year on date and time to the correct year, it automatically goes to 2578 ? Plz helpSettings>General>International.
Set the calendar to "Gregorian". You have it set to Buddhist. -
I reset all the settings last night, now I cant get any icons up, plus I'm on a local computer that cant download itunes, anyone know how i can get my screen back to normal? All it shows is the itunes sybol with the usb cord connecting to it.
Your only option at this point is to connect the device to a computer running iTunes so you can restore it.
B-rock -
HT4623 i updated my iphone but my screen now displays the itunes logo with the usb cable
i updated my iphone but my screen now displays the itunes logo with the usb cable
Recent photos may be in your Photo Stream or in your iCloud backup if you chose to enable those backups.
If you were only backing up through iTunes and didn't complete a backup recently, then your photos are gone.
~Lyssa -
I was trying to transfer itunes to my macpro from my iphone 4 and the phone froze up with the itunes logo and a usb cord looking like its suppose to plug into the itunes.. Now my phone wont go past that screen and i cant use the phone at all... Help if you can?
Contacts are designed to be synced to a supported application on the computer or a cloud service.
Pictures taken with the device are designed to regularly be copied off the device to a computer as would be done with any digital camera.
If you have failed to use the device as designed it may be too late to recovery anything.
Is the device regularly backed up to a computer via iTunes? If so, the most recent backup (when restored to a replacement iOS device) should contain all contacts and pictures as of when the backup was created. -
I tried to update my sons ipod. It has the itunes logo with a usb port on the screen. If I restore it I will loose all his games and music. Is there any way around this?? Please Help??
Yes, that is your only option.Yes. You have to restore.
Try the following if you have difficulty restoring.
Try:
- iOS: Not responding or does not turn on
- Also try DFU mode after try recovery mode
How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
- If not successful and you can't fully turn the iPod fully off, let the battery fully drain. After charging for an least an hour try the above again.
- If still not successful that indicates a hardware problem and an appointment at the Genius Bar of an Apple store is in order.
Apple Retail Store - Genius Bar -
Hi everyone! I tried to install the new iOs 7 on my iphone 4, but it wasn't completed (showing error 4005). Now, my iphone is stuck on the itunes' logo with the usb cord, and I can't use my phone. And itunes doesn't detect my iphone when I connect it on my computer, so I can't put it in recovery mode or someting like that... What can I do?? I tried everything they tell me to do in the apple support but nothing seems to work. Thank you!
No problem, glad to help!
Update: my PC USB hub was connected to a USB 3 port, I connected the 30 pin cable directly to my PC, And the restore worked just fine. Restored phone from iCloud backup and seems to be working fine. -
Frozen itouch with the itunes sign with the charger going into it. I have held down both buttons for 10 seconds I have re ran the tests but itunes doesn't read it still
Put your phone in DFU mode. Connect it to itunes and hold down the power and home buttons at the same time for ten seconds. Then while keeping the home button pressed let go of the power button. Keep holding until a message pops up saying your phone is in recovery mode. Then sync it back up. This will erase everything from ipod and restore it back from itunes.
-
Hi I have a problem I can not purchase from the iTunes application with the knowledge that I have dollars I hope a solution to this problem and thank you
What happens when you try to buy something ?
If you are getting a message to contact iTunes support then you can do so via this page and ask them why the message is appearing (we won't know why) : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page
If it's a different problem ... ? -
My Iphone 5 suddenly turned off and there is only the Itunes logo with the usb image and arrow key. I've now connected to Itunes but it doesn't work
Have a look through this Doc
http://support.apple.com/kb/TS3281 -
I was in the middle of installing the new update using the wifi at a local restaurant when I lost the wifi signal and my iPhone shut down, and now I can't get into the phone. I only get the iTunes logo with the cable pic. What are my options now?
Your only option is to connect your iPhone to your computer via USB (as the diagram indicates) and restore using iTunes.
Maybe you are looking for
-
Is there a way to use iCloud Photo Library WITHOUT syncing?
The idea I had of iCloud Photo Library was that I could upload my pictures to it and access them from all my devices WITHOUT having to sync them. At the end of every month, I move all the photos from my phone to my computer. It helps me save space an
-
Error while saving PO in me21n
Dear all when i creating PO i am giving some vendor code ,name , but this details is getting changed after saving PO . showing some other vendor code ,name and date and finally throwing error "express document update was terminated received from au
-
Dear All, When I've automatic updated an application on a few systems and run an application report, I found out that the new version shows up, but that also the old version is visible. This make's it hard to find out on which systems I still to inst
-
Invitation to join the SwingML project
Hello folks. I want to extend and invitation to join the project SwingML. This is an open source effort available under GPL to create a markup language to render Swing based guis in an a web browser through an Renderer applet. Its goal it is to relea
-
Anyone deployed JSR 168 compliant portlet in SunONE Portal Server 6.1?
Hi, Anyone deployed JSR 168 compliant portlet in SunONE Portal Server 6.1? Thanks Tanmoy