My Iphone keeps freezing at the homepage

After using the YouTube app on my original Iphone, I pressedthe home button on my phone to return to my apps (test messaging, calendars, ipod, safari etc.) but the phone froze. The touch screen won't respond when I select any app, yet at the top of the screen the clock still shows the correct time, the battery works, it shows my signal and wi-fi connection. Even the vibrate and sound buttons work. The phone won't turn off and the apps cannot be used. I phoned my iphone using another mobile, on the screen appeared the name of the contact, ignore and cancel buttons; but still the touch screen won't respond. The phone is well looked after. Why won't it work? I am the second owner of the phone, it was given to me when a relative upgraded to a new model. I've had the phone now for a year, yet this is the 3rd time this has happened. Any ideas?

How can I do that? I went on to Itunes and began syncronizing my phone... I considered going to restore to factory settings, but will that fix the problem of my screen freezing?

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