My iPhone keeps playing same song and won't play next one

My new IPhone 4 keeps playing the same song and won't play the next one! I have reinstalled the software and reset it, but still no luck.

See Page 77 of the User's Guide. Make sure you do not have it set to repeat that specific song.

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When I manually add songs to iphone 4s many appear gray and won't play. How do I fix this?

When I manually add songs to iphone 4s many appear gray and won't play. How do I fix this? I have the manually manage music button checked, and I can play them on itunes, but on my iphone they appear gray and won't play. There doesn't seem to be any reason, as one song from an album will play, but the other 9 won't....

Click here and follow the instructions.
(66255)

HT1657 I downloaded a movie on my laptop but it keeps freezing up at the same spot and won't play forward

Does anyone know what can be done with a rented movie that freezes up at the same spot everytime? I tried to go forward and it wont let me and when I play it back it just freezes at the same spot again when it plays forward

Hello sara199417,
I would recommend reporting the issue to the folks in our iTunes Store.
How to report an issue with your iTunes Store, App Store, Mac App Store, or iBooks Store purchase
http://support.apple.com/kb/HT1933
Cheers,
Allen

WHEN I CLICK ON SOME SONGS AN ! APPEARS TO LEFT OF SONG AND WON'T PLAY. I DON'T UNDERSTAND !

THERE SEEMS TO BE NO RHYME OR REASON TO THIS. THE EXCLAMATION POINT APPEARS ON SONGS THAT I HAVE PURCHASED AND DOWNLOADED AND ON SONGS THAT I DOWNLOADED FROM MY OWN CDs. ONCE THE ! APPEARS, THE SONG WON'T PLAY. IT'S ALWAYS THE SAME SONGS THAT THIS HAPPENS TO.
QUITE SOME TIME AGO, ALL OF THESE SONGS PLAYED JUST FINE, THEN, "OUT OF THE BLUE" THIS PROBLEM STARTED. I'VE TRIED EVERYTHING I KNOW TO DO. I HAVE CONTACTED iTUNES AND HAVE ACTUALLY RE-PURCHASED ONE OF THE SONGS TO SEE WHAT WOULD HAPPEN. IT PLAYS JUST FINE. WHEN THE ! APPEARS, IT IS ACCOMPANIED BY THIS MESSAGE: THIS SONG COULD NOT BE USED BECAUSE THE ORIGINAL FILE COULD NOT BE FOUND. WOULD YOU LIKE TO LOCATE IT? I AM UNABLE TO LOCATE ANY OF THE SONGS. THERE ARE SO MANY WITH THIS PROBLEM AND I CANNOT AFFORD TO RE-PURCHASE THEM. CAN SOMEONE OUT THERE PLEASE HELP ME. SO FAR iTUNES HAS NOT BEEN OF MUCH HELP. THANK YOU SO MUCH !! AMY O.

This forum is for questions from those managing sites on iTunes U, Apple's service for colleges and universities to post educational material in the iTunes Store. You'll be most likely to get help with this issue if you ask in the general iTunes forums.
Regards.

My 4th Generation Nano skips songs and won't play some of them

So, over the past couple of days while I put my 4th Generation Nano on Shuffle mode, it will skip over some songs. Not a delayed reaction, but... say I skip one song. Then it'lll skip over a few, and when I hit the back arrow, it won't play it.
Also, as an example, I was listening to Alesana, then it suddenly switched to Disturbed, then skipped over it, and started to play Bullet For My Valentine. When I went to go click back to play Disturbed, it wouldn't play and skipped back to BFMV.
Help?
And one more thing, my iPod has been also doing this weird thing where it will say it's playing one song, then be playing another. Such as... it will say it is playing Apology by Alesana, and really be playing Guarded by Disturbed.
Is there any possible way to fix this? I've tried restoring it on iTunes, and reseting my iPod multiple times. It's only 3 years old, I don't want to have to bury it this soon! D:
-Trisha

If that didn't work you should try downloading the Latest iPod Updater and then Restoring the iPod to factory settings.

60G won't show songs and won't play if more than 30G stored

I'm having a problem with seeing my songs and playing my iPod when I store more than 40G. If I reduce them to below 40G I can use it normally. Anyone else have this problem? I have no photos or podcasts or video on my iPod. thx.
iPod, 5th generation Windows XP

Title should say "Won't play or show songs if more than 40G stored. Not 30G."
Windows XP
Windows XP
Windows XP

My iPhone thinks I'm abroad and won't play BBC iPlayer app

I downloaded the new BBC iPlayer app on Monday. Tuesday is when I tried to use it but it tells me I'm outside the UK and it won't play. It tells me the same when I try the web-based iPlayer.
It works fine over WIFI.
I reset my network settings - no change.
I turned off data roaming - no change
I checked my IP address (I am Orange), it lists a static IP based in the UK with Orange network details on it.
I have a friend who works for BBC conent and he checked my IP with their iPlayer tool - my IP looks fine to them.
I called Orange.
I spent half an hour on the phone to a woman who didn't seem to even understand how apps worked. She directed me to a link on the Apple Support pages which doesn't even work. "They don't deal with 3rd party apps" was the last I was told, despite the fact I'm sure the problem is with the phone not the app itself.
I am frustrated.
Anyone got any idea why my phone would be showing (to the BBC iPlayer) that I am abroad?
I cannot check the UK specific content for 4oD or ITV Player as they will only run on WIFI, and my WIFI connection does not appear to be the issue.
Could Orange be re-routing outside of the UK and coming back to the UK...and that's what confusing it?
What can I do to fix this?

That's what mine said too when I went direct to their checker.
But I use the Speed Test app and that shows a different IP address, one which links to Orange in the UK.
At the moment it's giving me 31.81.44.53, but that Ip2location site gives me 50.19.92.191. Google tells me I am on 50.16.198.92.
I am confused and frustrated.
I did several full restores yesterday, several times when the phone restarted it gave US as the defualt locaiton at startup, but this morning when I just did a settings wipe, it gave me the UK, and I thought that had fixed it. I didn't.
Very odd.
Gosh I thought I solved it then, one of the sites told me my app Onavo was creating a proxy. Deleting the app didn't help - may have to delete the profile which may be buried elsewhere on the phone. Oh, it's in the General tab under profiles - if you have a profile at all.
Cannot confirm if this works yet as I only have 2G at home but if you have Onavo, I think it's creating a proxy server connection (directing you to the USA). Delete the app, delete the profile and please let me know if it works for you!
Can't be more than 99% certain, but removing my Onavo profile has now given me a UK IP. Should work!

My iPod wants to play music half way through one song and then start the next one, or pick up in the next song were the first song was at. How do I fix this?

I've had it for the past few days that when I have a album playing it will play a song half way through and start the next one, however it still shows the first song name and the time that is on there. I don't know weather it's just a glich in the iPod itself or if there is something wrong with it all together.   I've never had this problem up until a few days ago, and I really don't know what to do about it.

Try:
- Reset the iOS device. Nothing will be lost
Reset iOS device: Hold down the On/Off button and the Home button at the same time for at
least ten seconds, until the Apple logo appears.
- Unsync all music and resync
- Reset all settings
Go to Settings > General > Reset and tap Reset All Settings.
All your preferences and settings are reset. Information (such as contacts and calendars) and media (such as songs and videos) aren’t affected.
- Restore from backup. See:
iOS: How to back up
- Restore to factory settings/new iOS device.

Why do you tube videos say playing on tv and won't play on the iPad?

Why do some YouTube videos say playing on tv and can't be seen on iPad?

Full bars don't tell the whole story. These issues usually stem from interference, use istumbler to verify

IPhone keeps flickering apple logo and won't turn on, any suggestions?

So I have a 4s 16 GB with the latest version of iOS 7 and just randomly as I was texting my friend my iPhone crashed. When I try to turn it on the apple logo stays flickering. I tried to enter in recovery mode and restore my iPhone but each time before the restore starts loading on the iPhone i get an error message 9. I have the latest version of iTunes and as well as the latest version of OS X on my macbook. I do not have any warranty on my phone which is why I haven't bothered calling apple. Any suggestions? I'd greatly aprreciate it.

Howdy therye9,
It sounds like you are at this point unable to restore your phone due to error code 9. According to the following article, there maybe some security software interfering with communication to the update server so thats where I would start:
Resolve iOS update and restore errors
http://support.apple.com/kb/TS3694#9
Check your security software
Related errors: 2, 4, 6, 9, 1000, 1611, 9006. Sometimes security software can prevent your device from communicating with either the Apple update server or with your device.
Check your security software and settings to make sure that they aren't preventing a connection to the Apple servers.
Thank you for using Apple Support Communities.
Cheers,
Sterling

Exclamation point next to songs and won't play

Exclamation point next to songs won't play

Exclamation point
Next to a song: The song can’t be located; it may have been moved or deleted.
Next to a podcast: Recent episodes haven’t been downloaded because you have multiple unplayed episodes.
http://support.apple.com/kb/TS1408

Itouch keeps repeating same song - will not advance to next song

Hi,
My itouch, after working fine for over one year, now will not advance to the next song automatically. It keeps repeating the next song.

you haven't got the repeat button 'on' by accident have you
http://i19.photobucket.com/albums/b159/LUFCRACE/photo.jpg
the arrows on the left under the scroll bar. if they are blue then they are 'on'
(sounds obvious, but i solved this exact problem for someone this way only yesterday)
Message was edited by: Anna Sandham
Message was edited by: Anna Sandham

TS3274 My iPad plays a song and then stops; I press manually for next song, but it either plays same song, a different song that I pressed, or will play the next song, but keeps stopping after every song I play. Help?

When I go to play songs the iTunes will play a song then stops (repeat all or one song is not on and also shuffle is not on); I manually click for next song an it wll ( play the next song and stops, it will play same song and then stops, or it will play a song randomly and then stops) . Help!

Try deleting the problematic tune (electing to remove original file if/when prompted) and then re-downloading the file from the iTunes store.
You can re-download content purchased from the iTunes store (availability varies depending on location) using the purchased option from the Quick Links section in the top right corner of the iTunes homepage in your iTunes application on your computer.
You can re-download content purchased from the iTunes store (availability varies depending on location) using the purchased option at the bottom of the screen of the iTunes app (or video app on your iOS device.
If the problem re-occurs, select the content which is causing a problem and use the 'Report a problem' button in Your Purchase History using your computer.

I purchased a song on my iMac on iTunes and it plays on that but won't play on my macbook even though both computers are authorized under the same iTunes account. how do I fix this?

I purchased a song on my iMac on iTunes and it plays on that but won't play on my macbook even though both computers are authorized under the same iTunes account. It says that i have to authorize my macbook and sign into iTunes, but then says its already authorized. How do I fix this?

Hi stuartbonk,
Welcome to the Support Communities! Here are some steps you can try if you keep getting asked to authorize your MacBook for iTunes:
iTunes repeatedly prompts to authorize computer to play iTunes Store purchases - Apple Support
http://support.apple.com/en-us/HT203160
If you authorize your computer to play your iTunes Store purchases, but you can't play them and iTunes keeps prompting you to authorize, try these suggestions.
Authorize your purchases from an administrator account
To authorize your purchases from an administrator account, follow these steps:
Log in to the administrator account.
Note: If you don't have access to an administrator password, you'll need to contact the administrator of this computer. If this is a work computer, this may be your IT department.
Make sure you have the latest version of iTunes installed. You can download the latest version free.
Choose Store > Authorize Computer.
Enter your iTunes account name and password.
Note: If you have multiple accounts, you'll need to log in to the iTunes Store and authorize each account separately.
Quit iTunes.
After you've authorized your computer on your administrator account, you'll need to log out and log back in to the user account you'd like to play your purchases from. Once you're logged back in, simply open iTunes, select an iTunes Store purchase in your library, and click Play. The item should begin to play.Authorize using the correct account name
The items you're trying to play might have been purchased using a different iTunes Store account. To determine which account was used to purchase an item, follow these steps:
Select a purchased song in your library and choose File > Get Info.
Click the Summary tab. Note the Account Name that appears in the list. This is the account name (Apple ID) you'll need to use when authorizing your computer to play this purchase.
Note: The account name that appears is the one you used when purchasing the item and does not change if the account name (Apple ID) changes.
If you've authorized the Apple ID that is shown in the Summary tab, you can check the purchase history for that Apple ID from Store > View My Account. If your purchase history does not reflect the purchase of the items in your iTunes library, consider any other Apple ID you may have created, and authorize the computer for your additional Apple ID.
If you forgot the password to one of your accounts, you can recover it using Apple's password-recovery website.Remove the SC Info folderIf you're still unable to authorize your computer to play your purchases, you may be able to resolve your issue by removing the "SC Info" folder. To do so, follow these steps:
OS X
Quit iTunes and any other open applications until only Finder is open.
Choose Go > Go to Folder.
Type /Users/Shared/SC Info and click Go.
If Finder is not already set to column view, set it by choosing View > as Columns.
Select the SC Info folder and move it to the Trash by choosing File > Move to Trash.
Restart the computer and open iTunes.
Authorize your computer to play your purchases. Note: If you have multiple accounts you'll need to authorize your computer for each account. For more information on how to authorize your computer, see this article.
Last Modified: Dec 16, 2014
I hope this information helps ....
- Judy

IPhone 4s Almost all songs and all videos greyed out and will not play

I bought the iPhone 4s yesterday and have been beating my head against the wall over this problem all night. I only have about 2,000 songs on the iPhone and about 10 videos. Some of the songs will play, but all others are greyed out and all videos are greyed out. When plugged into iTunes the same problem is there, the same songs that do not play are greyed out while the ones that will play are not grey.

I've had this issue before. The greyed songs in iTunes are because the original music files have been moved on your computer and itunes can't find them. Delete all your grayed out songs (might be easier to select all and delete all) ; then drag them all from your music file/folder back into your itunes... then resync.
Good Luck

My iPhone keeps playing same song and won't play next one

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