My iphone keeps staying on the turning on screen with the apple logo in the middel
i tried to erase my content and when i did the iphone was on teh status bar screen with the bar on the bottom of the apple logo. its been like this for two hours already!!! help
Hi kdog7243,
Welcome to the Apple Support Communities!
If your iPhone will not boot past the Apple logo, please follow the troubleshooting steps located in the attached article.
iOS: Not responding or does not turn on - Apple Support
Best regards,
Joe
Similar Messages
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HI
this happened today suddenly while i was working on my iPad it kicked my out of the app that i was using then white screen with black apple logo came out, i thought it was an ordinary thing cause this happens all the time with me, but this time it refused to turn on! After the white screen with the black logo vanished i wad waiting for my lock screen but no, a black screen showed up just like that! And could tell it was black "lighten" screen i tried more than 10 times to do the home+power thing but it wont work, whats wrong with my ipad!If the battery is completely drained it may take some time while on the charger before the iPad responds. Plug the iPad into the charger that came with it and plug that into a good wall outlet. Wait one hour. Then reset your device. Press and hold the Home and Sleep buttons simultaneously until the Apple logo appears. Let go of the buttons and let the device restart. If the iPad restarts let it continue to charge until the battery is 100%. If it doesn't start up make an appointment at an Apple Store to have your device examined by a technician. Or contact Apple Support. They will examine your iPad and explain your options.
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I am going to sell my second generation ipod touch, so i resetted it to factory defaults. It said it would take up to an hour, and i patiently waited. But when the black and white loading bar completed, the ipod went to the black screen with an apple logo on it. Sounds about right, right? But now, there is a processing circle on top of the logo, but the circle spins once, and stops at about halfway to the bottom. It just stays there, and about every half to one hour it becomes a white screen and starts all over again. (not the loading bar part, just the circle). I've tried holding the power and the home button, and it works, but it just goes back to the circle screen with the apple logo. HELP PLEASE?
Try:
- iOS: Not responding or does not turn on
- If not successful and you can't fully turn the iPod fully off, let the battery fully drain. After charging for an least an hour try the above again.
- If still not successful that indicates a hardware problem and an appointment at the Genius Bar of an Apple store is in order. -
I start my new iPhone 5s 64 for first time , no hello screen , only white screen with black apple logo
How can I start my iPhone (I already did restart - it didn't help)Did you activate the phone already?
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Start up with a white screen with an apple logo keep on spinning
my imac 10.5.4 version won't start up it has white screen with apple logo and keep on spinning it's been 2 weeks now try to fixed it i tried everything no luck im trying the verbose what i see on the screen is that diskOs2:0xe0030005 (UNDEFINED) please help me !!!!
Hi Haziq0135,
Welcome to Apple Support Communities.
It sounds like your MacBook Pro is starting up to a gray screen with a Apple logo and a spinning gear. The article linked below provides a lot of great troubleshooting suggestions that should resolve issues like that.
Mac OS X: Gray screen appears during startup
http://support.apple.com/kb/TS2570
I hope this helps.
-Jason -
Help, got an iPad 2 and it will not turn on? Just got a blank screen with a apple logo. Tried restore (I.e. holding down both buttons for 10min) iTunes also does not recognise iPad when connected to mac?
If the device doesn't appear in iTunes, try using the steps in this article to force the device into recovery mode.
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my 27 inch 2011 iMac is not boting up, the cumputer is stuck on a grey screen with no apple logo or spinnign wheel. The iMac is not giving power to the keyboard as it is not ligthing up the caps lock botton when pressed.
Contact Apple Service, iMac Service or Apple's Express Lane. Do note that if you have AppleCare's protection plan and you're within 50 miles (80 KM) of an Apple repair station, you're eligible for onsite repair since yours is a desktop machine.
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While updating my MacBook Pro to the newest software, it froze with a grayish screen with a Apple logo and a frozen pinwheel right below it. What can I do to finish updating or to fix this problem?
We can't help you if you don't even know what you are installing. Never install anything if you do not know what it is. Installings through Software Update always have explanations which you should be reading to see if you actually need and/or want them.
That being said, it appears you attempted to upgrade to Mavarick. Although I am not positive.
Sorry, I am going to back out of this because I nor you know what it was you installed. Hopefully, someone else will chime in here.
GOOD LUCK! -
my i phone 3gs showing black screen with sillver apple logo before this happened i choosen delete iphone option plzz help me....plzzz
my i phone 3gs jst showing black screeen with appl e logo frm last 1 hour watto do...?
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hello everyone, as I have stated above, I have an Iphone 4G realtively new, just 3 months of use. I've never dropped it, nor got it wet. The problem is that the screen just one day went black and displays the apple logo, when I do the recovery mode everyway possible the screen shows the itunes link but the pc doesn't acknowledge it.. I've tried on many pcs (windows and mac) and none respond because the device is not shown on itunes it just says "driver not found"
please what to do???Call Apple Customer Relations - 1-800-275-2273. Ask politely & firmly that you want to be transferred to Customer Relations. Tell them exactly what you stated in your post.
GOOD LUCK!
These are user-to-user forums where everyday folk (volunteers) post questions and offer answers (technical support) to each other. -
A message keeps popping up on my iPhone when I try to download a song that I already purchased. It said that my phone was already associated with an Apple ID. How to I change that? How will I download my song?
A message keeps popping up on my iPhone when I try to download a song that I already purchased. It said that my phone was already associated with an Apple ID. How to I change that? How will I download my song?
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Woke up this morning and phone was working fine up untill I went to switch apps. It then froze up on me and the screen turned black. Its fully charged and I thought that it mightve just turned itself off so I held on the home button and lo and behold the apple logo came up! I thought my problems were fixed but after about 10 seconds of the logo being up the black screen of doom came back. The apple logo comes back about every 80 seconds. Now it is just a black screen and completely unresponisive to everything Ive tried. Ive called the phone and it rings completely through as if the phone is on but the phone itself does nothing. I would try resetting it or putting it into DFU mode but the power button is broke. I cant figure this out. PLEASE HELP!!!
you're boign to have to get it fixed. There's no way out of this without the ability to force it into Recovery or DFU mode.
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IPod Stuck on the Black screen with White Apple logo
Last night, my iPod suddenly stopped working after I restarted my PC with the iPod still connected to it. It's now stuck on the Apple Logo screen and keeps on making hard drive noises, as if it's constantly being reset.
I tried doing the Select+Menu button reset multiple times, and tried restarting my computer, connecting the iPod to different power sources, etc.
I'm unable to do a system restore because the iPod won't connect to my PC.
ANY help would be greatly appreciated, I don't want to lose this iPodAll you can do is to restore the iPod.If it happens again try restoring to factory defaults/new iPod, not from backup.
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IPhone 3GS Crashes (gets Black Screen with White Apple Logo) Mid Phonecall
For the past week, when I make a phone call and use the speaker, after the call has lasted between 8 and 12 minutes; without warning, everything goes quiet and I get a black screen which displays the white Apple logo (the same as is displayed when you reboot your phone).
After a while, the phone comes back on, I’m not required to enter my SIM Pin and everything seems to work fine(ish) from then onwards.
I have done a reset, restore and resync in iTunes, but this still happens.
It does not seem to matter if the battery is 100% charged or not! I have tried a few battery recalibrations too!
I’ve also noticed a slight sluggishness since the upgrade to iOS4 (for example, when you receive a text message, click to view, there is a noticeable delay where the screen is blank (you can see the lines where messages should be) and then they appear/message opens).
Any ideas?
Cheers in advance.Hey Mac Beep Beep,
As did many out there on iOS4 release day, I plugged my iPhone into the PC, iTunes fired up, the software upgrade was found and installed.
Three iPhones updated in my household, all the same model (3GS 32Gb) and yet none of the others have had the same problems as mine.
On top of having the reboot during phonecall issue, my calendar (historic and future) was wiped, birthdays were added to the calendar from the information held in contacts however some (not all) were showing as a day earlier then they should be (even though they are correct in the contacts entry).
Just to clarify, when I tried to reinstall a verified version of the legacy backup (3x), I used iTunes to reset iPhone, re-active iPhone and restore said legacy back up. This failed in a spectacular way so I had to go back to an iOS4 back up.
Note: I had the problem of phone rebooting mid phonecall before I attempted a rollback to 3x.
Any further advice/ideas?
Cheers -
Iphone stuck on white screen with black apple logo
I was updating my Iphone 5 to the new update and left it plugged in to finish the update. When I came back it was stuck on the white loading screen and a message on the computer said iTunes could not connect to the Iphone because it was locked with a passcode and wants me to enter the passcode. However I cannot enter the passcode because the phone won't let me. I cannot get the iphone to shut off or restart as my top button hasn't been very responsive lately. Any suggestions I leave the country for a month on the fourth and need a working phone asap.
You should contact Apple. There is a replacement program for defective power buttons.https://ssl.apple.com/support/iphone5-sleepwakebutton/
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